Prezzo - Chelmsford in Chelmsford

We visited Prezzo hoping for fairly quick service, good quality food and a friendly waitress and that’s exactly what we got. Just what we wanted!

This place is nice. One star down cause it is tired but the food is really nice and the staff is polite. For the price is excellent.

We visited the restaurant on 6th May.,6 persons.We had a voucher and unfortunately we asked them to apply after we paid,literally 2 minutes after while we are still there,it was a NO. Now,as I worked in the field for so many years I know that from a restaurant perspective this is possible but in this case staff was very unhelpful, poor management,lack of internal control over this.

Staff not helpfull. The food was OK.We had a voucher but we only remember after we paid,literally 1 minute after,we were still at the table.We asked the staff if possible to used the voucher but it was a No.I used to work in the field for so many years and I know everything is possible from a restaurant perspective so I would like to ask the management to look into this as it is not a good thing.

Called in here for lunch prior to going to the theatre. Made very welcome right from the start. Service, food and wine all excellent and great value for money. A good quality place to eat.

We visited for dinner. The waitress was friendly and welcoming. The food was delicious and arrived promptly. Can recommend the biscoff cheesecake! Thank you so much for a great experience.

I would just like to say thank you to Joseph tonight as I ordered through just eat and wasn't getting any updates from them. I called the restaurant to see if there was anything they could do. Fortunately Joseph answered and gave me a few suggestions and with his help everything got sorted.

Sorry thay don't take cash so will not be back any where you don't have a choice is no good and don't do bottle s of coke

We looked at the three nearest Prezzo restaurants on TripAdvisor and were a little wary. We need not have worried at all! Everyone was friendly and helpful, the food was delicious and cooked well, and alterations were taken happily and fulfilled. We visited not only on a Friday evening in the school holidays but results day too. You could expect the restaurant to feel busy and something to go a little wrong but the staff were attentive and seemed to be taking it all in their stride. As with all pizzerias I would say the pizza cutter could be sharper.

Perfectly prepared pasta and posh pepperoni pizza (highly recommended), presented by perfect and professional purveyors in the most pleasant of places! It was a pleasure to be a patron here. Particular plaudits to our waiter Yash for his pizza of the action.

Food is ok - my slow cooked beef was drowning in sauce. 100% pre made meal. Pizza was better. The service was great, our lovely waitress had such a warm smile and she was so nice at all times - it made our experience much better. As few other chains this days - no cash policy here too!! DISAPPOINTING - what is wrong with cash ?? Prezzo - Please keep cash alive !!!

We walked straight into a table on a bank holiday Monday. The service was quick, and the food was excellent. The ravioli dish was the only letdown; its size was more like a starter than a main course. A more significant portion or a recommendation from the server to order a side dish alongside it would be fantastic.

We turned up without booking on Saturday around midday. When they asked if we booked we were surprised as we hadn’t expected to be asked this on a lunch time sitting. However by 1pm we understood why. It was packed with just so many customers but the staff were efficient, calm and well organised. The food arrived really (and worryingly) quickly. However that said it was really good, the house red lovely and the experience great. We really enjoyed it and will definitely return.

Love this restaurant. Service and food always good quality and reliable whenever I come here. Served today by a lovely woman with blonde hair in a ponytail and I think she was from Italy? (Apologies if I got that wrong).

I booked on line for a nice table so I can talk to my partner! we got there and told them my name took us in the 2nd room with a party of children next to ask!!! I thought are you serious! I got up and said did you not read my notes no! What is the point on booking online! So head waitress said would you like to seat in the other room I said yes please otherwise we would have left. So a male waiter came to take our drinks order and said I am your waiter. Next 15 min later no drinks and a further young waitress comes and says I have come to take your drink order!!! I said what our waiter done that 15 min ago! She said let me look into this for you. Drinks arrived but no plain water as we asked they got more staff than people left does not know what the right is doing 25 min passes our male waiter could not been seen not even ordered food yet! be nice if he would have said I have finished or the night now but nothing. Then this other couple by the side of us said to my wife got to send this back not cooked properly!!! Pizza fire going but someone is not checking the quality of the food? We could not wait to leave what has gone wrong with this place!!! Cannot see us going back for a long time. They say you lose one you lose 60 as we will 100% telling our friends. PLUS THEY ARE MORE INTERESTED IN TAKE AWAYS NOW!!!! BIG MISTAKE!!!!!!!

Staff were rude, poor drink selection. Portion sizes are shockingly small and they refuse to except cash so definitely one to boycott from now on. Thanks for making my one night out in nearly a decade completely sh!t 👍🏻

Friendly smiley cool warm food nice Xmas 3 course meal Sophia, Lola ✨ Now, to try the food... 😃 💡 Bruschetta 🍕 Extra cheese 🧀 Nice ish drink hint of strawberry 🍓

I visited Prezzo yesterday evening and have recently had to go gluten free. Was asked about allergies on entrance and was handed a gluten free menu which I thought was amazing. Sat down and chose a nice pasta dish as I know from previous experience gluten free pizza just isn’t as nice as normal pizza. When ordering I was told that they had no gluten free pasta, why was I not told this when I was given the menu? This cut my options in half and would have been nice to know before I made my food choices? This meant I then had to have a pizza, was njxe whoever cheese wasn’t melted properly and my food came after my partners (there was only the two of us). Won’t be rushing back

I find the Prezzo chain offer consistent value, quality and service. This large branch is no different. Reasonable value for adult meals and the children/grandchildren have a good choice of a 3 course meal for £7.95 (although this excludes a drink). Prezzo always seem to do service well and usually with an authentic Italian accent, which may explain a lot. We were surprised how busy this large Prezzo was by 12:30 on a Saturday lunchtime.

Had a really lovely experience here and the staff went above and beyond. We experienced a really rude customer having a go at the staff and the way they handled the situation was really impressive. The food was tasty and came out really quickly.

My experience was so unreal. Waiter called alice served me such a lovely sweet child, i asked for more Parmigiana and she delivered right away. Have recommended to my whole family and street

decided to have dinner while out shopping, got a table easily, very quick service and the food didn't take long to come

Excellent service, couldn't fault it. Staff went above and beyond to help me (I'm disabled). Food was absolutely lovely... As it always is when we go to this particular Prezzo. Being served our food was fine with great timing in-between courses and asking if we...

Went in today first and had not booked, there was lots of tables so they told us to book online, did this when we arrived there it’s was almost empty and they were just so rude, if we weren’t all starving we would have left,...

Myself and a friend visited a couple of weeks ago on a Fri early evening, restaurant was busy we both ordered pasta dishes mine with salmon hers with chicken, food arrived within minutes all tasted ok but my friend said hers wasn't very hot but...

Food was good, service was good, but refusing to take cash payment spoiled my day. The covid panic is over; there is no good reason for this other than convenience to the restaurant itself. Whatever happened to customer service? This place does not deserve to...

Staff at Chelmsford prezzo are amazing! I was there last night with my x2 sons. The staff couldn't do enough for us! We needed an extra place at the table and they went above and beyond to accommodate! The team are amazing, the manager should...

What a great SURPRISE. Was thinking we would get average but wrong. Food was good and staff were amazing. So attentive and friendly. They made the place and would eat here again

Went there few times, the food is OK (box standard Italian food)...but the service was terrible, with long waiting times and no welcome at the entrance. they always give the impression that, it is an inconvenience to have customers!

Good food and very efficient service. Friendly staff. Well set out restaurant. Good selection of meals. Interesting non-alcholic cocktails

Just took my nan here for her birthday! The service was very quick and friendly and the server was very attentive! Thankyou so much Anna!

My friend and I always use this restaurant as we enjoy the food and atmosphere . Sadly we were not impressed by the young man clearing the table before one. of us had finished eating , reaching across the table to do so. I later...

Three of us went to lunch today. I had previously booked a table online . Quiet when we arrived but became busier, nice atmosphere. Service was great , food was very good. I did have a small problem with one item , which I pointed...

Really super meal did exactly what it says on the tin. Spot-on. Great ambience and good service. Always a pleasure to come back.

Popped in for dinner before cinema. Simikat to Zizzis with lot carb on menu though here they do grills. So went fot grilled chicken burger which was good. Starters and dessert also was nice, service efficient, average cost. Would return if passing

We visited prezzo today at lunchtime for work. We are support workers and it was myself and 3 other colleagues. We took 4 service users here for lunch, all of which are in wheelchairs. The staff at prezzo were amazing!! They couldn’t be more helpful...

We were there today 23/07/2021 - great time. We have been served by 3 different staff members and all of them were helpful and lovely. Also their calamari - just splendid! Thank you!

We had a lovely meal and good service. I also thought the meal was very good value. All the staff were very friendly and professional.

We ate Al fresco at this riverside restaurant in Chelmsford today and enjoyed friendly efficient service, great food and a delicious bottle of Sauvignon Blanc. For starters we shared some Humus and Flat Bread our mains were both Penne Arrabbiata but I had mine baked...

We thoroughly enjoyed our dinner at Prezzo, the food was delicious, the service was friendly and efficient, Jozef looked after us perfectly, as always. Highly recommend a visit.

We’ve just had a fantastic meal here, service was excellent and we felt very covid safe Highly recommend

One of the first meals we had out of lockdown and it was lovely. Great food, great service. Classic Italian food you can’t go wrong!

Had a lovely table in the corner, good restrictions followed staff was lovely and attentive and great food as always.

Very good service from Anna. Answered every question and was really helpful. We really enjoyed our food.

Food was delicious. Staff were friendly. Loved to see how the pizzas were cooked in a pizza oven with a fire! Great atmosphere. Don’t have a bad thing to say about my experience here.

Great quick lunch using Eat Out to Help Out. Ordered via the app and the food came quickly. Hadn’t booked a table, but was lucky enough to get one... others were turned away later if they hadn’t booked!

Reserved a table outside. This was our first venture out since February. I felt very confident in it all. I think the menu has changed but still something for everyone. Liam our waiter was very attentive and followed the Covid rules. A really enjoyable night.

A family outing to celebrate all the missed meals during lockdown. A mixed occasion of belated birthdays, mothers day etc. Everything was nice and clean and from what we could tell staff were following the rules and guidelines. Our waitress was very helpful and friendly...

Great food and service just as you’d expect from Prezzo! Even though being a busy Thursday night we received our mains 10-15mins after ordering! Great atmosphere and location.

Greatest burger ever. Staff very friendly. Good atmosphere. All washed down with a glass of house wine. A great lunch we will definately revisit.

We had a wonderful three course set menu for 2. The staff were really friendly and made us feel welcome. We’ll be back again to say hello. Cheers team

Had an evening meal with friends. Very pleasant staff, great goats cheese and red pepper pizza and used a voucher!

When taking our order, it was very rushed and the waitress was very rude. When we received our starters (after about 25 minutes) they were delicious. By the end of our starters, we had finished our drinks - no one asked us if we wanted more, we couldn’t get anyone’s attention either. The starter plates were taken so quickly that we did not get a change to ask for more drinks nor did she offer or ask how everything was! While waiting for our mains, the table next to us left and their table remained with dirty glasses for about 20 minutes, it was then cleared but was not thoroughly wiped at all! There was still crumbs and mess near the salt and pepper which were not moved when the table was wiped! Absolutely disgusting! Our mains finally came out, one of the pizzas were absolutely burnt to a crisp! We were not given s pizza cutter so had to wait a further 5 minutes trying to get someone’s attention to ask for one! Still no offer of drinks at this point. No one checked back so we couldn’t tell them about the burnt pizza which we discover was burnt all throughout (but my partner was starving so he ate it and left the really burnt bits). Desserts were fine. Asked for water which took far too long to arrive. To also note, throughout our whole visit, all we could hear were the staff shouting at eachother and arguing. This doesn’t really impact the atmosphere well. All in all very disappointed with the visit as I have visited many times over the last few months and would’ve recommended it to anyone but this visit has put a downer on things!

Had a lovely meal here. Would definitely go back again. Was served by the manager, had prawn starter with caramelised onion garlic bread and my husband had the meatballs. Then I had the chicken with mushrooms and he had a pepperoni pizza. Took all the leftovers home with us. I have never tasted chicken and mushrooms like this. Delicious!

When a friend suggested we meet at Prezzos in Chelmsford I wasn't thrilled as experience of others has been so variable. However, what a delight it was. The staff were frowns.y and attentive but not pushy and 'over attentive'; previous experience of Prezzo has been them constantly asking if you're ready to order when clearly you haven't even looked at the menu. But here we were left to order drinks and chat in our own time. Our starters of baked mushrooms and caprise salad were very nice and our pasta dishes hot and tasty. I like the light choice with salad, which was very fresh. We had room for a small dessert and coffee. I really couldn't fault anything the whole evening and if all Prezzos were as good as this I would use them more often. And to top off an excellent evening, we had a voucher which made the whole thing excellent value for money. I would recommend this Prezzo to anyone

The personal service was absolutely brilliant. This was family meal with my partner and I and we were not rushed or hurried through our meal. The food was tasty and excellently prepared. The atmosphere was relaxed and the food was divine. A splendid afternoon in the sunshine on the outside.I definitely recommend and I will return

From start to finish I cannot fault, a meal with friends and we all chose from the set menu. £15.95 for 2 courses and a drink. Fantastic service, great choice, really lovely food. A1++

Had another great meal - tasty food and efficient and friendly service from Gunars. Would recommend a visit.

Went with my old friend to prezzo we had a very good meal the service was quick staff friendly atmosphere was nice our waiter was Gunars he was so helpful & had a lovely smile, everywhere was nice & clean would highly recommend this restaurant.

There is a lot to choose from in bond street , after hearing very good things about the prezzo here we thought we would go for lunch . Very warm welcome and professional attentive fast service. The three courses were just fantastic. Awesome range of desserts, cheesecake use amazing

First time I’ve ever used a prezzo . Whilst shopping in Chelmsford the wife decided to use our Tesco vouchers here. Must say it was lovely the welcome we got at the door , menu choice was great . I particularly liked the carbonara with pancetta. Service was fantastic and attentive during the duration of the meal .

Swift efficient service even though it was very busy , pizza was delightful . Will definitely return

Dined here Saturday night , lovely food and excellent t customer service throughout our meal . Staff were very efficient considering it was so busy

Having had a pretty poor evening a couple of months back we gave it another try. Our waiter - Gunars - was awesome. We were given a warm welcome and were properly looked after. Food was hot and everything came as ordered. We will be back!

Liking the two course set menu, find it good value for money , loved the swift , accommodating service they offer . Would definitely recommend it for lunch.

Only here for a quick lunch before cinema, we really liked it here , food was really good , I had pepperoni pizza , was busy but they still have a great service and were attentive throughout.

I am a big fan of Prezzo and the food did not disappoint in my most recent visit. We had the beef shin ragu and carbonara al forno - delicious. The portions were a bit small however.

I went for a dinner the last Week, food was really lovely, I thoroughly enjoyed my main and dessert. I didn't have to wait long, the service was really prompt and friendly. The waiter called "G" did the job, he was really efficient and attentive. Everything was perfect. 5/5.

Always great deals and a good range of dishes , great deal for kids , I’m a vegan and there was an adequate amount of options for me. Customer service was excellent , staff always on hand to help. Welcomed and seated straight away . I always enjoy coming here .

I want to thank the hardworking staff for really putting in the time and effort for ensuring my son had the most wonderful birthday . He was delighted with his birthday meal . Pizzas were amazing and customer service was amazing . We will be booking again for my daughters birthday .

Husband and I decided the last minute to have a meal as it started raining and the minute we went in we were asked if we booked a table. We said no and we were told “you only have an hour”. It would have been nice if she said it nicely but it made us feel like we had to eat quickly and we were always checking the time as we don’t want to be thrown out. Don’t know if we should’ve booked a table first or is it not allowed to have walk-in guests? When we went to prezzo at tunbridge wells we were welcomed with open arms even without a booking. Food was good though the carbonara was a bit watery but it was still amazing.

Food and service was excellent , staff work really well even though it was extremely busy as it always is at a weekend . I advise to book in advance if you want a table otherwise you may be very lucky to get one !!

Great service. Excellent service from Gunnar who was friendly and helpful. Very impressed; will definitely come back.

Enjoyed another great visit to Prezzo, Bond Street, Gunars provided a really friendly and efficient service and the food was great.

Lovely atmosphere, pleasure dining here , we opted for three courses and wine, finished off with coffee. Food was great , and dinner service was excellent . We were well looked after by our server who couldn’t do enough for us . Thank you for a lovely evening prezzo !

I really like coming here as we always get excellent service every time , the food they serve is always lovely and such a nice atmosphere in the restaurant

Much as I love the food in this restaurant, the small flies that kept hovering above our table and landing on our food spoilt our enjoyment enormously. The waiter was apologetic. We asked to move tables in case it was just the area we were sitting in but had exactly the same problem at the next table. We left half of our starter as a small fly had landed and got stuck in the cheese, this was indoors in the evening with the restaurant doors shut so they weren’t just flying in from outside.

I eat here at least once a month. It is a no brainer as they always do vouchers with either 30 or 40% off food. I have eaten at other restaurants without vouchers and end up spending double. Cant fault the quality of food either - I order the Calamari (very tasty indeed) and a pizza which is always done really well and you add toppings of your choice. They are one of the few restaurants where you can order a carafe of 500mls of wine which is ideal as I always find a bottle too much and a glass not enough.

We had a disappointing experience at this Prezzo last year, but we couldn’t fault a thing when we ate there a couple of weeks ago. The food was delivered far too promptly on our previous visit, making us wonder if it was cooked to order, but there was a nice amount of time between each course on this occasion. All of the food was delicious, and portions were very generous. Our waitress was friendly and attentive throughout. I would happily eat here again based on this particular meal.

My friends and I had lunch here yesterday , such a lovely hot day we were outside in the terrace which was full . Very good upbeat atmosphere , first time trying the pizza balls and absoloutly loved them . Deserts to die for I opted for sticky toffee pudding yum .

Great choice for a meal with friends , it’s always consistently good in regards to food and service , therefore can always be relied upon

There was a big group of 12 us all old friends from around the country .Chelmsford was chosen as the venue and prezzo as everyone likes Italian food.

Magnificent Father’s Day meal , delicious food the set menu for Father’s Day was good value . Wonderful staff were polite and courteous, made the day special and memorable .

My friend and I came to Prezzo in Chelmsford for lunch. Our waiter was Gunars. He was very efficient, friendly and nicely attired. And very handsome lol! Our food was excellent and we will certainly be returning to Chelmsford Prezzo.

Was out for a family meal and went for a safe option with Prezzo.

We booked to use a Buyagift voucher, set menu stated ‘vegan options available ‘. And the service was excellent and friendly, the starter and main each had one vegan option.. but no matter how many times I pointed to the statement on the menu ‘vegan options available..!!’ There was still no vegan dessert.. I moaned enough that they gave me a glass of wine .. which was nice.. but if there isn’t a ‘vegan option available .. then why state it in the menu..?!

I want to say what a delightful evening my family and I had last night in prezzo . The meal exceeded my expectations . I look forward to bringing my family back here again ,

I went to celebrate my 17th with my friend and the staff was friendly, the food was amazing and i wasn't waiting long for anything. Lots of selection of food and drink and catered for any dietary requirements. Overall lovely visit.

Nice lunch , loving the pizza balls very tasty, good service , always reliable , my favourite chain is prezzo .

Took my two kids , and my mother here for dinner , great service and very welcoming , even gave the kids a colouring book to keep the occupied . We used mums Tesco vouchers which significantly reduced our bill .

I really like the set menu offer , 2 courses and a drink for seventeen quid , it was really good calue. Giant meatballs were piping hot and just divine , then the healthy option for me was the aubergine salad . Decent size portions bigger than expected . It’s definitely my favourite Italian chain , love the customer service here , always efficient .

Nice visit , very good value , we had a discount code which made it worth while . Nice staff serving us . Good vegan options

We had lunch here yesterday , loads of kids around and prams , well busy . Staff done an amazing jobs getting round everyone , Food was served on time , everything was very good , to sum up it was good all round .

I decided to take the family for a treat , as it was bank holiday weekend , we decided upon prezzo . Good selection of pizza on the menu , which was very nice , the place was jam packed busy with a real buzz about the place . Only bottle beer which was a bit of a disappointment , cocktails were nice but fairly overpriced . Customer service in this restaurant was fantastic , they were great with the kids as well . We had a wry satisfying family meal and look forward to return again.

After a bit of shopping we wanted to go to prezzo , but it was fully booked , we chanced our luck and popped in when passing , and staff managed to squeeze the two of us in , it was really appreciated and we want to say thank you for that , as we could see how busy it was, we had a delightful meal as always .

We started our night off in prezzo for a meal , we had booked online a d glad we did as it was very very busy . Tried the king prawns for starter with some garlic bread , leaving room for my penne arranbiata pasta dish , both of which I really enjoyed . Both my friends had chicken avocado salad which they both loved .

Tonight we visited this restaurant for 2 of my adult son's birthdays. We booked online stating there were 2 birthdays and had phoned the restaurant direct to ask if there were dairy free options that we were assured there was.... well my daughter in law who is very ill if she has dairy found there were no starters at all that were dairy free and when asked about desserts was informed by the waitress who seemed to be in charge that she could have an ice lolly off the kids menu!!!

Good range of choice on the 2 or 3 course set menu at lunchtime even including a drink.Superb value. Our different ( pasta) dishes were great and so was the service.

Visited with friends. Couldn't fault the service or the food. The waitress was really friendly. Will definitely be back.

Business lunch today with my two clients at prezzo . They were very patient with us as we had breaks between courses as had a lot to discuss . I really do hold your staff in high regard for their excellent service today , and the chefs really done an excellent job with the food , so thank you . I will be back in Chelmsford next week for business, and without a shadow of a doubt I will come to prezzo again with my clients