Based on 1.106 opinions finded in 1 websites
Based on 1.106 opinions finded in 1 websites
Nº 431 in 792 in Bournemouth
Nº 33 of 48 Italian in Bournemouth
Opinions
Wasn't expecting much and it really didn't deliver even that. We only went because we had a red letter days voucher as a Christmas present, this was for a boat trip that was cancelled so had to pay £6 extra for a Prezzo experience. Don't bother, this place is expensive for what it is which is basically a low rent Italian restaurant that has ideas above it's station. Food was very bland not a lot of taste and once you told them you were on a voucher you were then treated like a second class citizen. Not the best experience and won't be returning
Pete H . 2024-10-18
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We were a party of seven ladies of a certain age out for a bite to eat before our show. What a great decision it was to eat here. Food and service was good and fast but mostly we all just wanted to say what amazing staff they have here. From the moment we walked in, we received a big smile from the bar tender and the two waitresses who looked after us were so friendly and such good fun. It made a great start to our evening out. We all commented what a great asset they are. Please let them know they are appreciated.
thetorbs . 2024-10-03
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We visited on a busy Friday night. There was a very rowdy couple of guests that were drunk and becoming loud and obnoxious and the young waitress, Lara, dealt with it swiftly and professionally. Very impressed. She even came to us and apologised afterwards. Again very impressed. I agree the decor is tired and needs some improvement but the staff make this restaurant. Would definitely go again and highly recommend
SteffG . 2024-09-24
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After a very fun morning of rock climbing at Bournemouth Pier yesterday, my younger brother and my partner and I decided to come here for lunch (as we remembered how great the food was last time). We were definitely all full and happy by the time we left! I ordered the Penne Arrabiata with chicken and my partner and brother both had pizzas from the wood fired Pizza oven (honestly the best pizza I've ever tasted - so crispy with fresh herbs). The staff were polite and lovely as ever and paid attention to my allergies and intolerances with a separate allergy menu which was provided to me. I was really appreciative. Also, the restaurant was clean and tidy with a positive atmosphere. Good and reasonable prices on the menu, too! This is now my favourite Italian restaurant in Bournemouth!
C. McCann . 2024-09-22
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Popped in on a busy Friday night and they managed to accommodate us. Great friendly staff and super food, very tasty. Gorgeous red wine! Very good👍🍷
digipicsuk . 2024-08-31
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There is plenty of parking in the many surrounding carparks although be aware it's all pay-by-phone now. The restaurant is only a short walk from any of these. We didn't have a reservation but we were seated with no trouble and the service from our host, Justyna, was great. She was friendly with our children and took their orders from them instead of just addressing the parents. Orders were taken promptly, drinks arrived quickly, as did food. There was no feeling of being rushed out as you sometimes find, and it was a pleasant atmosphere. The food itself was very good, both in quality, quantity, and the temperature when it arrived. We all went for Pizza this time which was tasty and well made, as were the deserts. Overall a very good experience and would definitely come back.
PurpleBadger . 2024-08-24
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We come back to this Prezzo time and again. It’s clean, comfortable and air conditioned. Staff are friendly and service is quick. We had a great meal here last night, Mains was well cooked and piping hot. Salad was fresh and tasty. Chips were crispy. It was an all round win. Location is really convenient too.
Malibu_Jenny . 2024-07-31
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We ate Spinach and Pea Ravioli and Spaghetti Bolognese. Everything was okay but nothing special, hence we have rated our experience as “average”.
Birmingham_folk . 2024-07-22
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Nice bright interior on the first floor. A small outside area. Excellent friendly service. Meals were good maybe a tad overpriced. A good evening
Richard10 . 2024-07-02
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The food was okay but the restaurant looked a bit worse for wear and could do with a bit of TLC. The staff were friendly and polite.
Colin . 2024-06-29
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we were looking for a place to eat on saturday night we found this place the menu was nice the chicken cesar salad was lovely and my wife enjoyed the lasange
Alan W . 2024-06-11
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We went to Prezzo for a quick supper before a show at the Pavilion. The only good part about the whole experience was the service, which was friendly and efficient, and the beer which was very nice. The food arrived within about 5 minutes of us ordering which makes me think "microwave". The food was very poor. Certainly not the standard that Prezzo used to serve. I had the spaghetti Bolognese. The portion that arrived was tiny, more of a starter size. It was served in a freezing cold bowl, which made the whole dish cold. The tiny amount of watery sauce was carelessly strewn across the bowl. There was a single strand of parsley on it with one lonely leaf on display! I resented paying £16.00 for this but as we needed to get to the show we didn't have time to complain. My husband's pizza was undercooked. It was doughy and stodgy. He gave me some of the pizza as I had finished my miniscule portion well before him. The toilets were grubby and the floor soaking wet and the door sticky and nasty. They told us it was a "new" menu. I suggest that it was a menu designed by an accountant with profit in mind. The description did not live up to the reality. Needless to say we will not be returning and I advise anyone reading this to go to one of the other Italian restaurants in Bournemouth.
Coolkoala . 2024-06-02
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Fantastic food. Great atmosphere. Staff really friendly and polite. Excellent service. As we were visiting Bournemouth we did struggle to find the venue to start with because it is on the first floor with the cinema and other restaurants.
lizzy1969 . 2024-05-21
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Stunning seating area in a lovely location. Staff and service were excellent and there was a great atmosphere. Food was incredible and reasonably priced. Would definitely visit again! 10/10.
zozzy_jaxon . 2021-06-18
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Very disappointing experience, firstly couldn’t find our booking and eager to send us away until I persevered. Assistant Manager serving us was rude throughout, when we asked for deserts he looked at his watch, he then served our vegan desert with cream. Music was then turned off and lights off and it wasn’t even 10.45pm.
Juliacharlier . 2021-06-18
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We phoned a week in advance to book for a family party of 7, as the online reservation system would only book for maximum of 6. I was unsure as to whether we had booked for 6pm or 6:15, for Thu 3rd June, so started phoning from 5pm to check. We eventually got through, only to be told by Alex, that there was no reservation, and that as they were full we could not be accommodated! Alex asked for my contact number, then advised it was on file, but still could not find our reservation. He then suggested we could have booked the other Prezzo Bournemouth location, which was ridiculous as I only had the Westover Road number! I checked with them anyway, and they could not accommodate us either. So, we were all dressed up with nowhere to go! We tried a couple of other restaurants, but eventually had to go to Asda for food and celebrate at home. Obviously we cannot comment on the food or the restaurant as we did not get that far!
Alan B . 2021-06-06
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We ate here Tuesday evening. The service and food was excellent. The staff were very pleasant. All of the Covid rules were adhered to and the restaurant was spotlessly clean . Thank you
andrewfU264ME . 2021-06-02
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We’ve not used this prezzo before as we usually visit the ringwood one it is as closer to our house but our local was full. After such a lovely evening we will definitely be returning. It was so nice to be out eating again! The staff were fabulous, very attentive, they were also brilliant with our two children (6 and 4 year old). The food was delicious. Also the restaurant and toilets were incredibly clean. Would definitely recommend.
jen83London . 2021-05-23
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Stayed in Bournemouth for a few days and thought Prezzo was a safe bet (used Meerkats). Well distanced tables and lots of space. Service quick and friendly. Starters lovely. Chicken arrabiata was very disappointing for an Italian restaurant. Dried up and over cooked bits of chicken, pasta okay but no sauce or chilli on the plate. Very dry. Husbands risotto was okay. Not the best experience I am afraid.
Wimpey2011 . 2020-10-20
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¿Tuve una deliciosa comida Carbonara con mi familia, un gran servicio por parte del camarero, el italiano? La escuché hablando groseramente con los empleados, lo cual fue una visión incómoda mientras comía.Además de eso, todo fue perfecto. Buen ambiente, excelente servicio de camareros, excelente agua, definitivamente volveré.
D3183EDjays . 2020-10-12
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There was a hair in my food.. The location is excellent, atmosphere too but the hair.. Its unacceptable.. I was our last visit.
Mashenjka P . 2020-10-09
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Bajamos a Bournemouth para llevar a mi hijo a la Universidad y pasamos aquí para una comida familiar. La comida era deliciosa pero el servicio fue excelente. Leila nos atendió muy bien y le dio a mi hijo algunos buenos consejos de la zona. Sin duda volveremos de nuevo la próxima vez que estemos en Bournemouth.
Sophia B . 2020-10-02
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Gran comida en Prezzo anoche, nos quedamos muy impresionados con todo. El nivel de limpieza y seguridad fue excelente. Nos recibió una cálida bienvenida, un joven muy educado (Alex), que era nuestro camarero, fue realmente excelente en su trabajo. Nunca antes habíamos estado en una sucursal de Prezzo, definitivamente volveremos a una más cerca de casa. Gracias, sigan con el buen trabajo en estos tiempos extremadamente difíciles.
BaD01 . 2020-10-01
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Lo dejamos tarde para reservar una mesa y, al no haber tenido éxito en otras, probamos Prezzo. Muy contento de haberlo hecho, ¡éramos seis que nadie parece querer tener en este momento! El personal fue excelente, el servicio excelente y la comida buena.
SarahBallard1978 . 2020-09-28
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I am coeliac and vegetarian. Limited choices as usual, but couldn't fault the service or the food. Absolutely brilliant.
AJC2858 . 2020-09-22
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Llegamos a Bournemouth, nos instalamos en el peor hotel y buscamos un lugar para comer. La segunda y tercera noche decidimos probar este restaurante como una pareja en nuestro hotel lo recomendó. Fuimos recibidos por la dama más amorosa y nos pidió que tomáramos una copa y ella vería si podía conseguirnos una mesa, en poco tiempo nos sentamos y nos sirvió un encantador camarero. Comí lubina que estaba cocinada a la perfección y mi hija tenía pollo. Luego decidimos volver la noche siguiente para una gran recepción. El barman nos saludó y dijo que era genial volver a vernos, la encantadora señora nos encontró una mesa, y de nuevo la comida era excelente. Definitivamente lo recomendaría y volvería gracias chicos por salvarnos xx
E533KKclairem . 2020-09-20
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Took an absolute age to get seated. Staff were friendly and attentive. However, food was average at best, a really disappointing end to a nice trip away. Plenty of better options in walking distance.
markyatematt121 . 2020-09-20
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great prawn spicy starter then pizza. very nice staff. helpful. The restaurant has an outside area can book in advance. Great place and affordable
Francis R . 2020-09-19
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My friend and I ate here during the "Eat Out To Help Out" initiative. The restaurant, which is on the first floor, is light and airy and when we visited the patio doors were wide open onto the terrace where one can also eat. The food was good and the staff friendly and attentative. The prices normally are quite high and alcoholic drinks are expensive.
Elizabeth Q . 2020-09-18
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My boyfriend and I decided to book a table for our anniversary with the special request of a table towards the outside of the restaurant. However, when we arrived for our booking we were given a table in the center of the restaurant Infront of the kitchen and next to the main entrance. Myself and my boyfriend are very understanding that in current times restaurants are limited on space as I myself work in a restaurant. However, when I politely asked for a possible change of table I was responded to in a snappy short manor,by who I believe to be the manager,with no attempt in the slightest to even see if such requests was possible. After this short response I was left feel rather upset and decided to leave shortly after and walk to the bh2 prezzo where we were met with amazing and friendly service. Personally I would suggest the BH2 Prezzo over this Prezzo as you will receive much better service.
lucyw815 . 2020-09-15
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Really good food and very careful about allergies which was reassuring. Served by Nunzio who was very welcoming and attentive. Starters were very good and mains were even better - portion sizes were big enough too; rare for food that tasty. Really nice night out.
MxttR . 2020-09-14
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Booked for the evening when we passed by in the daytime and glad we did as by time we arrived later they were fully booked and turning people away. Didn't like the fact that delivery people are hanging around on the stairway alongside the customers waiting for their tables. Food was good as always at Prezzo - our local one was closed last year so it was good to get the chance to go to one again.
Janjiontour . 2020-09-12
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Very good food plus we were able to use our gourmet card. Covid precautions are very well implemented and our server Nuncio was excellent and very attentive. A lovely evening, thank you :-)
barryc259 . 2020-09-09
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We visited with our daughter and her family during Eat Out to Help Out. The staff members were cheerful and helpful, social distancing measures were good and, although some items were unavailable, the food was lovely.
RJoy285 . 2020-09-09
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No sé mucho inglés,tuve la suerte de que llegó ella, Angela de Jerez, ella hizo mi almuerzo divertido y ameno.Cuidaba todos los detalles y es una chica simpática y amable. Ojalá más personas como ella en el mundo y en los restaurantes.Angela gracias por tu alegría sigue así, EXECELENTE SERVICIO AL CLIENTE
Pocholo80 . 2020-09-04
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Great customer service experienced here on Sunday 30th August! Delicious food and staff were very friendly! Thank you.
holfou . 2020-09-03
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We pre-booked here for the '2 for £10' menu for my Nephew's 22nd Birthday yesterday.The lady that greeted us was zoned out and asked twice if we had sanitised our hands. Instead of politely asking.Please note there is no social distancing here. We asked for a window seat (the restaurant was empty) and we were put in the corner seat, cramped against the wall. There were nicer tables free where we wouldn't have had to squeeze out to get to the loo.We waited around 15 minutes to be asked if we would like a drink.We mentioned it was for a birthday... no response.Cutlery was not laid out for us on the table. It's a shame as I like Prezzo food but it was more like a canteen?!? The food was quick and as described. Very basic but tasty. Not like the pictures though.There was white fluff in my salad so I had to send it back. Very embarrassing.We asked them to bring out our Birthday cake but they didn't have candles... surprising (we couldn't find any on the way) but they did sing for him which was nice.Overall we can't complain as we had a cheap meal. The wine was lush for £19 a bottle. Chilled and as expected.We probably should have booked the BH2 Prezzo which is newer and probably better.I felt like we were at a cheap restaurant shoved in the corner. Overall no huge complaints as I spent £25 in total.
Charlottewadham1 . 2020-09-02
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Went out as a group of 8 with friends and our children. Booked 2 tables of 4 and to keep things simple, asked if we could have 2 bills as our groups were 3 and 5. Nothing was too much trouble for Nuncio, he opened 2 bills and proceeded to serve us attentively, whilst adhering to social distancing. Main meal arrived shortly after starters and when we said we didn't want them just yet, he returned them to the kitchen and brought them back lovely and hot when we were ready for them. Lovely food and brilliant service. Thank you Nuncio.
P7368EQclairec . 2020-08-30
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Excelente Fomos almoçar, o atendimento foi excelente, a comida chegou super rápido, molho de tomate delicioso. Me surpreendi!
Leticia_SSouto . 2020-08-30
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First time eating at this restaurant and I must say the main course was horrible. I've ordered a chicken burger and it was so dry almost burned and hard, tried to eat it but impossible, so had to say something and ordered a beef burger to be safe, but as soon as I was eating it I started to feel a bit sick, had to go to their toilet and the toilet was dirty all wet with pee on the seat.Got home and I was still feeling sick and vomited.The only good thing about this place was the starter, the meatball with tomatoes and cheese sauce was very nice.The table serving was good they were polite and friendly.
VaneziaF1 . 2020-08-26
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Visited prezzo for our anniversary lunch, with baby in tow. The staff were polite, friendly and went above and beyond to make our experience an unforgettable one. The restaurant was extremely busy but staff remained excellent, cleanliness and socially distancing were carried out to an impeccable standard. Food was absolutely beautiful couldn’t fault it. Highly recommend :-)
Chrishez1 . 2020-08-19
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It’s obviously too busy for them with the new gov. Scheme. Drinks where good. Asked for jug of water. The jug was filthy. We had some mocktails. They where good I told the waiter that where they had put the table was too dark. They said they would put some light on the table. They didn’t. The table for 4 people was way too small. Spent most of the time jiggly plates and glasses. Starters where Ok. Mains. Ordered a mushroom pizza with spinach & olives. It was sent out as a mushroom pizza with a load of rocket salad in the top. Then when we let them know the pizza was sent back to us with Spinach leaves put on the top. NO OLIVES. They didn’t really get it. It wasn’t a good experience. Will think twice about going to Prezzo again but this one in particular I would never go back too. They need to think a little harder on how a customers experience would be.
singhblogger77 . 2020-08-18
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Food was excellent, very hot tasty, about 15-20 minute wait. The stand out from the visit was the quality of customer service from our waiter, think his name was Nico! Was really helpful, created conversation and engaged with us, rather than seeing us as just normal customers!
SamGould2000 . 2020-08-11
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After our local Prezzo closed down we thought we’d enjoy lunch in the Bournemouth branch when we were in the area. This proved to be a bit of an error! We asked for garlic bread to come as a side to the meal, however it came out as a starter and was burnt! We asked for it to be sent back so we could have garlic bread with our meal, however it returned a while later clearly reheated in a microwave. Again, we explained this was meant to come with the meal and it was taken away. We then received our meals but no garlic bread, eventually one turned up, tiny and burnt. We sent it back again and the replacement was much better. However, the rest of the food was cold and my pasta was very bland (meant to be arrabiatta so should have been spicy) with big lumps of tomato and onion. I couldn’t eat it, despite the fact that this is always my ‘go to’ dish when eating at Prezzo. The waitress was lovely and did her best to make things better but there wasn’t much she could do. I’m not sure if Prezzo has perhaps changed suppliers but this was nothing like our usual experience at a Prezzo restaurant.
Laura B . 2020-08-10
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Worth a visit now it’s open. Food was good and tables properly spaced. My calzone was delicious with added chillis and sausage
Pubnfoodfan . 2020-08-09
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Small entrance to the restaurant made it difficult to socially distance. They had also run out of hand sanitiser, so we had to use our own. We were shown to our table on arrival and immediately we asked if we could move to a table by the window. We were refused, as those tables were for 5 and 6 guests and there were only 4 of us. Fair enough. The waiter was very nice but he did not know the price of the set menu and had to go away to ask. Apart from that, the service was OK. The staff were cleaning the tables and chairs between sittings, but we had 4 different waiting staff and they stood very close when talking to us (would be better just to have one member of waiting staff per table for Covid - 19 reasons). The restaurant filled up whilst we were there and guess what - groups of 4 were given seats at the tables by the window supposedly reserved for 5 or 6 guests. Hey ho. Anyway, the food arrived and I thought it was very basic but tasted OK. I regret ordering the olives £3.50 for 8 olives, and the french fries - £4 for about 25 tasteless french fries. The Calzone and the smoked Salmon Penne were both good and the kids enjoyed their pizzas. The toilet wasn't clean when I used it (wee all over the seat and floor). Really glad I paid in Tesco vouchers, as I would have been extremely disappointed if I'd paid the full price of the meal in cash.
CraftyChocolatiers . 2020-07-29
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Had a lovely meal looked after by Nunzio. Our first meal out since lockdown and we were made to feel incredibly welcome. Nunzio is fantastic and a real asset to Prezzo. Would definitely visit again.
vickisB249XD . 2020-07-27
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Lovely pizza and kids enjoyed their pasta! Social distancing taken seriously and staff amazing. Restaurant was clean and tidy, so were the toilets. We will come here again when visiting Bournemouth again.
lottie1211 . 2020-07-26
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Very basic food - came out so quick must be microwaved . Very plain uninspired food and not fresh. Asked if they had wholewheat pasta instead of white pasta the waiter looked at me like I was from another planet and had no idea what I was asking - it’s meant to be a pizza/pasta/Italian you’d think you’d know . Staff other than that were helpful enough - covid regs seemed in place. Unappealing interior and general very budget quality and surroundings with prices higher than I was happy to pay for such an experience.
louisebX5482BH . 2020-07-20
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Went for a lovely meal whilst away for our anniversary, the food was delicious! Very quick service. Very clean and sanitary especially considering covid, I had to ask to go to the loo which took me back to school! Our server Nuncio was very friendly and made our visit! Thoroughly recommend the calzone and salted caramel tart!!
danfoulger . 2020-07-19
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Staff service overall was okay unfortunately the food was not we ordered 3 large pizzas and 1 medium the large pizzas looked like the medium but rolled out so thin you could see through them they were burnt around the outside and tasted of nothing we also ordered a pasta carbonara which was watery and tastless after requesting a refund the staff were not able to issue it due to the fact of us useing the online app as advised due covid19 we would not recommend this restaurant to anyone
Plaster1962 . 2020-07-18
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No check back! staff were standing around very disappointing pizza, will not return I recommend Zizzi so much better
Hullalan877 . 2020-07-12
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Visited as a couple.Our started Calamari was lovely very tasty and well cooked. For main course I ordered Chilli Prawn Spaghetti £12.80 and partner ordered Lobster and Crab Ravioli £14.10. The Ravioli had far too much chilli added which overpowered the delicate flavour of the crab and lobster filling. I expected chilli heat as I had ordered this dish on a previous visit to our local Prezzo but hey think chef was too heavy handed withit on this night.. Luckily we had a discount voucher or else I would have been very disappointed with the bill.
rainbownorthampton . 2020-03-20
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I celebrated my retirement here with 14 friends. We had a lovely evening. Food was great and the staff were wonderful -especially the manager who was really helpful. Thank you to everyone x
NickyB741 . 2020-03-09
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Waiter seemed to think it was funny that I needed to know where the rest of my party was sitting when I arrived a few moments later than they had, and made me feel humiliated. I ordered Risotto with King Prawns and Salmon, what arrived was a plate that looked like it contained a pale insipid vomit. I could not even bring myself to taste it, it looked so bad.
Trail425574 . 2020-03-06
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We used a Tastecard so the value was excellent and the service was good. Had a 3 course meal. We eat twice there in 4 days so it must have been good for us to go back!
PaulF503756 . 2020-03-05
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Excellent service seated straight away the food was really fresh and tasty. Highly recommend this restaurant. We even got 40% of mains with a voucher cloud discount
Pauldawn21 . 2020-02-22
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Wife and I came here using a red letter days gift we received nearly 2 years ago! A 3 course meal with a glass of wine would be sure to go down nicely before the show. We were promptly seated despite arriving early for our reservation which set the precedent for the entire evening. The food was great, the starters were of a larger size than expected and were absolutely delicious! The main course that followed was equally as good, the perfect portion. We decided to give deserts a miss as we were too full and felt no need for them to go to waste.The service throughout the entire evening was exceptional. From the lady who seated us to the young lad Alex who served and entertained us. Big smiles on our faces throughout the evening. A big thank you to the prezzo Bournemouth staff for making our night as enjoyable as possible! We will definitely be back when we’re next down.
FoodFinatic87 . 2020-02-20
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Stayed in Bournemouth over night after visiting the university with our daughter and wanted a nice evening meal out. Prezzo certainly delivered that in spades.Glorious food and the young lady who served us was wonderful. Service was quick despite it being busy and the restaurant had a lovely cozy feel to it.Top mark's all round.
MikeB530 . 2020-02-20
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Beautiful food, nice views. Quiet intimate restaurant far enough out of town to be useful but close enough to town to be recommended
Ian T . 2020-02-16
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Nos quedamos localmente y decidimos que algo de comida italiana era lo que queríamos. Este presidente era el más cercano. Entramos a un saludo encantador y conseguimos una mesa, personal muy atento especialmente Ania que nos atendió. Siempre recomendaré el calzone, ya que es uno de mis favoritos. Ambos platos que tuvimos fueron excelentes.
colinh254 . 2020-01-25
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My partner and I came here after receiving a £25 voucher for Christmas from a relative. We were quickly seated and felt rushed to order food. We ordered our mains and a bottle of wine between us. Food came within 10 minutes of ordering. Not very decent sized meal and literally about 6 pieces of chicken between our 2 meals. We finished our food and still had 3/4s of a bottle of wine left, as we couldn’t take it out we sat and drank it, as it was very busy and people were waiting for seats, it felt like the staff were watching us and we felt pressured to drink it quickly and leave.
bene413 . 2020-01-12
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Prezzo is my go to for a moderately priced meal as it never disappoints. It has a wide range of meals that aren’t available at similar restaurants like Pizza Express or Ask Italian. My favourite is the penne gorgonzola.
durhaa . 2020-01-10
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We visited with as part of a party of 14 and we had reserved tables and time. The staff were very friendly, efficient and polite. Food choice and the quality was really good. First time at this company but will use again Would certainly recommend
DerbyTraveller-2007 . 2020-01-06
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Visited with quite a large family group including baby. Food was high standard and great value. What was outstanding was the service we received- top class!
Kevin-Osterley . 2020-01-05
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Visited New years day evening. Lovely staff. Great food.Spaghetti carbonara fab.All four meals and starters were very tasty.Good selection drinks.Lovely situation.
Mick B . 2020-01-03
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I had a lovely risotto today at this lovely restaurant Thank you Nitio for taking care of us I recommend this place 😊
Adventure683719 . 2019-12-27
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La vigilia di natale abbiamo prenotato un tavolo per questa cena cosi importante attirati dal set menu.abbiamo ordinato dei calamari niente di speciale gusto inesistente quasi dolci,all improvviso una signora si sente male vomita e quasi sviene i camerieri completamente assenti in questo ho dovuto aiutare io la signora,iniziano dopo qualche minuto a pulire con dei tovaglioli(poi spieghiamo che in questi casi si usa acqua calda detersivo e mop)nessuno si preoccupa di cambiarci tavolo o almeno chiedere niente alla fine chiedo io al cameriere di cambiare tavolo in tutto questo arriva un risotto pesantissimo dal sapore forte nel quale lo zafferano non esisteva completamente,educatamente,police mia moglie non ha quasi assaggiato il mattone definito risotto,ho pagato e me ne sono andato.nella furia del momento avevo dimenticato lo zaino arrivato in albergo chiamo e chiedo se era li mi dicono di no.mi prendo di coraggio mi affronto 20minuti di camminata ritorno e lo zaino era li glie lo faccio notare al manager che mi dice che non dovevo rimproverare il personale,in definitiva la peggiore vigilia di natale in assoluto sconsiglio vivamente
Antonino R . 2019-12-26
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We were a table of 28 Magda was brilliant. She helped us all to order and we all got our food on time. Thanks great experience.
Nirajkhera . 2019-12-23
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Absolutely brilliant service by Magda. We went in a large group and Magda was excellent & so prompt in taking orders and bringing food. Highly recommend this friendly and hospitable restaurant.
monikakhera7 . 2019-12-23
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Came here after work for something to eat and wanted a pizza and a drink , Ended up tipping the waiter and recommending the restaurant to my other friends great quality and very fast service
saidaJ1966 . 2019-12-22
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16 th Nov, my wife and I booked Prezzo before Celtic Woman concert at the Bournemouth Pavilion, a 2 min walk away. Arrived on time after a 50 mile drive. Shown to seats adjacent to a very loud party of c25 celebrating a 50th birthday. That can't be helped and we accepted that it was not going to be a relaxing pre-concert meal. What was not acceptable however was that 20 mins later we still hadn't had our drinks order taken, let alone that for food. Unable to attract the attention of any staff we walked out, preceded by a family of 4 with the same problem. Two more families followed us from the queue waiting at the unattended reception.
fossiebear2017 . 2019-12-15
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Went to enjoy a relaxed late lunch and had our order taken by a very pleasant lady.
CSWinchUK . 2019-12-08
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We went on a Meerkat deal, two for one starters, mains and desserts.
davidfzb78g . 2019-12-05
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I went today with my husband, 3yr old daughter and met my mother and father there for a different sort of Sunday lunch. The young chap who served us (Alex) was super attetentive and helpful, polite and very curtious and really played to my daughters rediculous demands. The food was yummy and we didn't wait long at all. Just perfect enough between starters an main course to give ourselves a breather. We only ordered water but that came super quick. And Rosie (my daughter) lapped up her food. (served in a cold dish because y'know what children are like with hot food) All in all a very successful family lunch out. And my father is very hard to please. Alex, our server, did his utmost to make us comfortable and made a fuss of which was lovely.
laura h . 2019-11-24
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I meet up with a friend occasionally and we dine at Prezzo because it is one of our favourite places to dine.
Ron_xxx . 2019-11-24
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Our visit to this restaurant was definitely one we won't be repeating. The food was bland, plates stone cold and to add insult to injury some guy was measuring up whilst we tried to eat. Tape measure out over our heads, standing beside our table, arms outstretched over us. Horrible. (I will add though that the staff were very polite and attentive; shame about the rest of it).
FatSlapper . 2019-11-16
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If you have booked a show at the Pavilion, Prezzos is the perfect venue for a meal beforehand. The staff are aware that at a certain time of the evening their customers will be in a hurry and the service is excellent. Our waiter was Alex, who was friendly, polite and very professional. I have never been disappointed with the food at any Prezzos and Saturday was no exception.
Margaret H . 2019-11-15
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Excellent food and service, especially from Fred. Superb gluten free options and the new meatball bake (not gf) was delicious. An evening out that was made special by the attention of all of the staff. We will be back.
davidbY8810IK . 2019-11-12
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We ate here early before a show at the Pavilion. Excellent service from the lady who welcomed us to our lovely waiter Alex We We all decided to frluncwaiter Alex
grace5204 . 2019-11-10
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The service was very efficient and the staff had a smile on their facesThe food was as you always get at Prezzo. the only variance is the location and the staff.
geraldbright . 2019-11-08
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Service and food good. Speedy service and reasonable price. Friendly lady that served us, made sure we had all we needed. Would recommend.
andyloiz . 2019-11-08
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went there for a quick lunch after a walk with the wife. service was quick and overall good food and lots of options. waitress gia was lovely and we were able to use our Tesco vouchers!
Johno6481 . 2019-11-07
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We ate at Prezzo to have something different to the Hotel food and our party chose a variety of meals, pizza for me and pasta for my wife, some choosing the fixed price meal and the rest of us enjoying 40% of the main courses. Good food and service with a smile, very good.
Mike E . 2019-11-06
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Me and my wife come here on a regularly basis (we live local) and always enjoy the food here,The staff are very very welcoming always go the extra mile for us and are very hardworking.
835craigm . 2019-11-03
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We ate last night with friends. Arrived and seats quickly for our booking. Served by one of the managers judging on their attire. Service was speedy and prompt. A couple of issue occurred but they were rectified quickly, a warm prosecco and a cold meal. The dessert, chocolate bomb, which we had ordered two of came with cold (cold from the fridge) chocolate sauce which was shame as the chocolate dome didn’t melt, and these desserts were quite pricy. We had a gourmet card so had a discount so didn’t complain again, but had we be paying full price I would of been a little disappointed. Overall a good visit and I would visit again even after the little issues. Something for the team to note was that the table placement was very poor with people constantly trying to get in the waiter station which we were blocking. Could of done with being somewhere else.
louiset797 . 2019-11-02
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Had a meal was served by Claudia who was excellent, we were impressed by all staff who were hard working and friendly. Meal was very pleasant and good value (taste card). We will definitely go again when visiting Bournemouth.
Rundells123 . 2019-10-30
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I had called in earlier in the day to check the disabled facilities (lift available and room between tables for my daughter's walking aid) and when we arrived for lunch I was remembered which was really nice. The food was lovely and service first class. We had three courses as we were not eating in the evening and I noticed that the waitress discretely kept an eye on when we had finished one course to bring out the next one.
JulieJ48 . 2019-10-28
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We had an excellent meal, the portion sizes and quality of the food were really good . Our waitress Magda was brilliant. I would definitely recommend this restaurant.
brodiemum . 2019-10-23
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We visited an extremely busy restaurant on Saturday 12th October, our young waiter Alex was absolutely rushed off of his feet but what an amazing polite and attentive young man, shame the manager did not find it fitting to lift a finger to help, the odd table clearing would have helped the young servers massively.
Sharon B . 2019-10-14
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All the staff were polite, friendly and helpful despite the fact they were rushed off their feet. Husband had a smaller pizza and I was able to choose a low carb chicken dish which was an ideal portion size. Both meals were satisfying, well presented and cooked. We had plenty of time to finish our meal before walking to the concert in the Pavilion. The Tip we left was well deserved.
townlane . 2019-10-14
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Amazing food accompanied with amazing service! Thank you Prezzo and a huge thank you too Leila! 👌🏽👌🏽👌🏽
jackhukin . 2019-10-12
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Went here for a quick Pre show meal
Margho51 . 2019-10-09
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As usual the food was great , we had a nice view from our table and the staff ( Alex and Leila ) were fantastic as allways
Linda A . 2019-10-07
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We ate here last Thursday. The drink prices are not displayed outside which I, perhaps, understood when I realised they charged almost £7 for a (large) bottle of Peroni.
Leemumbles . 2019-10-06
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Great food. Very accomadtion, brilliant service. Would definitely go again, and recommend it to others
lj792019 . 2019-10-06
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Another great evening at Prezzo. Ania is worth her weight in gold. She’s such a great manageress. Always smiling, welcoming, attentive, bubbly and has everything under control. She makes her job look so effortless and always makes us feel special. Thank you for another flawless service!
Arcadius G . 2019-10-04
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I recently visited the Westover Road restaurant for a friends birthday and was very surprised by the attitude of a manger/duty manager at the restaurant. I heard on several occasion her literally " bark" at her staff and she came across very abrupt and cold. Her name was Claudia? The food was amazing and the waiting staff were efficient and friendly. The restaurant itself was clean and very modern and had a lovely atmosphere apart from the managers presence. It was also made apparent when listening to other diners chatting that there were underage staff serving behind the bar?? Not good practise. I would suggest ,maybe a team building exercise or a pep talk to get these issues addressed.
hungry1236 . 2019-10-04
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I paid two wonderful memorable visits to Prezzo During my stay on a family Holiday. The first visit was for Sunday Lunch. The restaurant I found to be very,clean, bright and very welcoming. I am an Adult with Autism and found it to be a very Autism friendly place. The music was not too loud and there was no sensory over load at all. I felt very relaxed and at very much at home.The staff were all very professional, friendly, welcoming and provided excellent level of customer service and delivered an excellent quality service. I ordered a delicious pizza which was cooked to perfection and was very tasty I would like to send my compliments to the Chef.
Bobby T . 2019-09-30
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We visited Prezzo for my Dads Birthday. We had a lovely meal with excellent service from Angela. Will definitely be back. Thank u Angela
Karen T . 2019-09-25
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327 Opinions
Prezzo is a bit of a regular - great food at a reasonable price. The restaurant was quite busy and it wasn’t the first time we’ve felt that the serving staff were a little overwhelmed. They were working very hard but just not enough of them. Too much of a wait - and it was clear that other tables were also suffering with delays. Food was excellent as always and we do love going to prezzo - and we weren’t in a hurry but the ‘speed’ of service was painful.
2091 Opinions
We had a lovely meal so fresh and tasty , Arancini for starters, a chicken pasta and fish pasta for mains very tasty. All the staff were friendly helpful and approachable.
139 Opinions
Fantastic service and food! We were a very large group of 19 and couldn’t recommend this pizza express enough for large party. Everything ordered came and was delicious. Waitress was Deliah, and was so helpful and friendly. Fantastic evening to celebrate my daughters birthday Thank you
431 Opinions
Went there with my wife to celebrate both of our Birthdays. She booked a table for us, but when we went to the restaurant, we were given a table which we didn't like really. We preferred a table close to the windows and although there were quite a few free tables, the owner (I think he might be the owner because he was acting like that) was rude and didn't give us a choice to sit in a table we liked. However, we decided to order starters. I ordered a Calamari Fritti, and it looked nice and all but was flavourless and bland. Then for the mains I got a spaghetti vongole. I don't know why but that came bland and flavourless as well, just some spaghetti with no cream or whatsoever. Actually my stomach felt really bad after the dinner as well. But the dishes my wife ordered were OK tho. The waiting staff were actually really good and kind! But the one who's incharge of bookings, who I think might be the owner, was rude and didn't know how to serve his customers. Worst italian restaurant I've been to in Dorset.