Based on 487 opinions finded in 1 websites
Opinions
Prezzo and managers Can't stand cheap food over priced for everything I will be not going to any other Prezzo in my life hope they all shut down! Can't call it a restaurant! I will be happy to leave you no star
U3617REkarma . 2023-03-24
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Superb service, great food, relaxed atmosphere all supplied with friendliness and willingness to make a great experience
vikkis282 . 2023-03-06
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Takeaway - disappointing / expensive Tried the new Gorgonzola pizza - hardly any Gorgonzola on the pizza, rather seemed like a bland cream cheese and lacking in ham! Won’t be reordering in a hurry.
SarahWestMidlands . 2022-12-09
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We had a great visit to the restaurant, the manager Jermaine went the extra mile for our party and was really helpful from the beginning to end. The food was delicious and came out in good time. Will definitely visit again.
Ajx14 . 2022-11-13
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We didn't book but still got a table staff were super friendly, our order was taken quickly and food didn't take long to come, all starters were really tasty especially the king prawns, mains salmon pasta really tasty and full off salmon, our server Kaz was so friendly and always there when we needed more drinks fantastic service!
Kayliegh H . 2022-10-27
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Always come in here, the food is incredible and the staff are very friendly and hospitable, especially Jermaine who tended to our table with the upmost care! Thank you x
Italiangyal . 2022-07-28
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I dont know why, but it never occurred to us to have a meal here even though its on our doorstep and very convenient, but I'm glad we did. We had a family meal for four. The service was excellent, a good range on the menu and cold beer. I guess the prices are a little above average but if the overall experience is a good one, it's justified. We'll definitely be going back soon.
petethegreyhound . 2022-07-17
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It has been 5 years since I have visited the restaurant due to a bad experience. But last night I and three of my friends had a brilliant time at the restaurant. The food was lovely and hot ad very taste. Great choose on the menu . Matt served our table. Excellent service. Thank you to the chef's and Matt for such a lovely night.
galliganangela1 . 2022-06-02
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My first visit to Prezzo and it did not disappoint! Our waiter was FABULOUS, very attentive, (very handsome too) the food was gorgeous, the ambience great. Ok the prices are a little high, £14.50 for a beef burger and fries however, it was the most delicious burger I have ever eaten, followed by an equally scrummy desert. Honestly it was one of the most pleasant evenings I have spent at a restaurant and I can highly recommend. A varied menu in lovely surroundings.
Helen P . 2022-06-01
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Came in last nigh for dinner . The food was great , but the winning factor we’re the cocktails . The blood orange GT was amazing . Big thank you tot that manager with the curly hair on the bar . They were amazing ! And tot he young lady who looked after us . Also a hug thank you . I was having a bad day but you guys made it allot better . Thank yous again !
gemmaaM1899BI . 2022-05-25
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We had a lovey meal at Prezzo in Shirley celebrating with family. Paul the manager couldn’t do enough for us. Super service. Delicious sea bas with gnocchi, spicy ndjua pizza, spaghetti carbonara with extra chicken and magnificent calzone. Starters were great too.
Rebecca H . 2022-05-22
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I don’t normally write reviews , but I felt this was necessary . Came into Shirley to visit friends . We was greeted by the manager (not sure what his name was ) . He had blue/green eyes and curly hair . He was very charming and genuine . Something I don’t often see from managers . He made my first Prezzo experience amazing . Not to mention good coming out quickly despite it being busy . And the quality of the food was to match the service . Thank you for a great experience
lindabE5393WR . 2022-05-20
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Kaz was great. He looked after us and made us feel welcome. Top service from him. Food was really good and very tasty. Me and family really enjoyed
oo7Umits . 2022-05-18
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Fantastic place eat, food has always been amazing, staff are very friendly and special praise must go to Paul who is friendly, attentive and a credit to Prezzo and his profession. Very much recommend.
Nomad44175363755 . 2022-05-06
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Awful, 1 out of 5. Just ate here and it was an awful experience. Kaz (a Manager) dealt with me and admitted that the chicken was soo hard that he struggled to break it with his own hands!! No one checks if the meals are ok either! How this dish got through the kitchen to a table I will never know! Kaz was happy for me to leave this review
miteshc2018 . 2022-05-03
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had a great meal here! Tall gent who i think was the manager was lovely and food was delicious! we had a quiet little booth that was perfect for a nice catch up.
U60SCleem . 2022-01-26
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Wanted somewhere really nice for a friend's special birthday and Prezzos did not disappoint. The restaurants beautiful decor is welcoming and relaxing. The staff are friendly yet efficient and make you feel welcome and the food was delicious. I will definitely a going their agaunr.
909jackiee . 2021-11-23
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The food is so tasty. 7 totally empty plates after we finished. I could have had more and more of the Penne alla Rustica. Wow!Customer Service is so important to me and the service Paul delivers is second to none. You have not received the highest level of service until you have been served by him.Shout out to Jermaine as well. Helped out with a glass we broke and was more concerned that we were OK than anything else.Well done Prezzo. Top recruitment!
NicEmma . 2021-11-23
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Food is amazing! Excellent customer service. Ricardo is very special. Beautiful environment family friendly.
marliecd . 2021-11-13
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Great food, great ambience and exemplary customer care and service from Paul K. Very helpful, attentive and he really made the evening special. Every restaurant should have a Paul K! Prezzo does….
David B . 2021-11-06
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We were served by Jamie and Jermaine who was polite, professional and prompt. The food was brought out quickly and was delicious. It was my friends first time at Prezzo and we were very impressed with the service, food and drink at Prezzo Shirley. Well done team!
alexwV2329ZA . 2021-10-25
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Came for a meal with friends, I have an allergy which was catered for very well. It was made clear what I could or couldn’t eat and we were made to feel very welcomed by our server. 10/10 will come again!
aamirak2017 . 2021-10-25
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Just a quick review to highlight the great service we received this afternoon. Cyrus in particular was brilliant. Service wise he went above and beyond!
jameslN6766EY . 2021-10-02
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The service from Ricardo , Sue and the guys on the bar was amazing and everyone at this restaurant were brilliant and the food was equally as good 👌👍
paulwG4342MR . 2021-09-29
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Visited our local Prezzo on Sunday 26th September.Ordered our usual, however our starter was not the usual standard, Cyrus our lovely waiter sorted this immediately for us.Main meal was excellent as always. Very friendly service, cheerful young man, made our experience all the more enjoyable.
jacquelinemH9190HL . 2021-09-26
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The food was very good and our waiter exceptionally helpful and friendly. The fried cheese and smoky sauce was particularly tasty and I loved the "mocktail"with fresh rosemary and raspberry.
mrscherylsalmon . 2021-09-15
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We hadn’t visited this particular Prezzo for some time but it was certainly busy on the Friday evening we recently booked for dinner. The food was very good and would certainly recommend the tomato bruschetta starter and Vesuiso pizza main. The wine wasn’t bad either!! The staff were extremely friendly and helpful without being overattentive. We will definitely be back.
Onleaveagain . 2021-09-15
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Went to Prezzo yesterday with my boyfriend around early evening time and we couldn't have asked for a more lovely place to eat! We were promptly sat down my Morgan, who ended being our server as well! The staff were so sweet, and the food was delicious! Morgan really was a pleasure to have as our server, definitely makes us want to go back!
kiara c . 2021-08-26
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Arrived around 7pm for my meal at prezzo and all I can say is ask to be served from kas this guys a gem kept my kids happy and intrigued just with the little things like saying if you eat all of that you will get some ice cream my kids specially asked before we left where is kas and we have to say bye to him! He gave my kids a fist bump and pretended to be in pain from the fist bump and my kids found that hilarious! Cant wait to bring the family back again ! Kas you should be on tv like we kept saying to you! Thankyou for a unforgettable first trip to Shirley prezzo!
XahwjrbfJohnS . 2021-08-19
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The food and service we had was excellent. The food and drink was serviced up with a smile and was of great quality. Would go there again as the prices were very good also the food.
Swanseaman . 2021-08-18
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We brought a 3 course meal with wine offer through but a gift.com which was incredible value to dine at Prezzo. We have now found a new found local favourite restaurant! Our waiter, Cas, was so attentive. Food was delicious, huge portions! Nothing was too much trouble. Paul, the manager was lovely, again nothing too much trouble. Apologised profusely when our garlic bread did not come out quickly enough with our main. Then took the cost off the bill. We couldn't fault anything! This will definitely be a regular treat for us now. Thanks guys!
HelenRia2206 . 2021-08-15
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Paul and other colleagues provided excellent customer service, would definitely come again at some point.
Amymanders1 . 2021-08-07
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First time visiting the r restaurant and the moment we walked in we were greeted and made to feel so welcome. This is so important and particularly at the moment we were reassured of the measures in place to protect us. The whole experience was super, Paul showed us to our table and made us feel so welcome. Our meal was lovely but what stood out was the service which really was excellent. Paul was quite exceptional; an absolute example of how to give excellent customer service. All the team were lovely, wine beautifully chilled, food lovely and we will recommend and return.
louxloux . 2021-07-31
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This is our go to restaurant for a family meal,the food is perfection and there is so much choice. Excellent service, helpful staff who always have a smile on their face. Big shout out to Morgan who was just super friendly, my daughters thought she was the best! :) will be back again very soon.
Trotters1986 . 2021-07-27
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Visited Prezzo Shirley this afternoon! We go there quite often for very simple reasons! Excellent value for money food (calamaris starter is excellent!), lovely cool calm environment and above all the excellent service! Prompt efficient service, as always from Paul and Jermaine ! Love these two! Thank you again for a fab visit!
Soosclk . 2021-07-23
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The manager Paul was absolutely wonderful to be served by, a real credit to the company and goes the extra mile for customers!
hannahmC1579ZC . 2021-07-23
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Kas was honestly the best waiter I’ve had in ages . The service was phenomenal. Food was top notch and my brother was happy with his usual pizza grande and chocolate fudge cake . Really good value and really good that you can use Tesco vouchers too . Would recommend to anyone especially if you get Kas as your server!
EliseGly . 2021-07-22
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I can honestly say that Morgan was the nicest waitress I've ever been served by. So polite and recommended the best chicken and pepper pizza. Worth a visit and if you are lucky enough to be served by Morgan, your order will be in good hands.
X3616LBchloed . 2021-07-09
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Excellent food and service. Paul, our waiter, was very attentive throughout. Good value. COVID guidelines in place. Recommended.
MusicManSolihull . 2021-07-04
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went yesterday and sam was our waiter. took every good care of us and was very polite and funny. also lovely place. would recommend
Sherpa54647599181 . 2021-06-21
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This was our first meet up since Lockdown. We decided to return to an old favourite and we wete rewarded with great service from a new team member called Sam, with his supervisor overseeing him. Everything we ordered arrived in good time and to a high standard. Our meals were perfect!
jackO8743WF . 2021-06-13
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Paul was our main waiter for the night and he was fantastic. He was extremely helpful and friendly which made the experience so much more enjoyable. Every single staff member that we spoke to was so lovely but didn’t catch their names so can’t credit them personally! Had a lovely night here, delicious food. Will defo be coming back !
Alexdavis17 . 2021-06-12
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Fantastic service and a very warm welcome from the start to finish. Thank you for looking after us Sophie (Shirley branch).
Bhupinder7183 . 2021-06-06
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Had a lovely meal as always at Prezzo Shirley! We’d like to call out our server Sam for the great service he offered. Very polite and service with a smile
Craig T . 2021-06-04
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1st visit since easing of lockdown. There was an initial delay in taking our drinks order, but after that the evening was lovely.The food was fresh and tasty, and My dining party (6 of Us) were all happy too. Our server, Paul, was very attentive and explained everything well.A nice touch was I was given a complimentary drink as It was a birthday celebration meal.
David F . 2021-06-04
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Thank goodness Prezzo, Shirley survived lockdown! Great to be able to eat here again. The food was fantastic; well presented, delicious and great value. Service was excellent! The lovely Sophie was welcoming, efficient and couldn't do enough to make our much-anticipated evening out worth the wait. Will definitely be returning and would encourage anyone local to support this Shirley restaurant.
10LettieB . 2021-06-03
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Exceptional service and great food! We were served by Paul who couldn’t have done a better job. Look forward to returning soon.
samb610 . 2021-06-03
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First meal at Prezzo since ‘release’from lockdown!It was very busy but got our desired table! Food very tasty and excellent and extremely prompt service from the lovely Sophie! Paul, as usual, was very attentive and Jermaine too! All extremely polite, effiient and professional! Will be visiting again very very soon!
Soosclk . 2021-06-03
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Just want to thank Paul for the excellent service, it was the first time we had been out for a year group meal (yes we are teachers) and it was wonderful! He is very kind, attentive and friendly and went above and beyond to ensure everything was to our satisfaction. The food was delicious. Will be back.
MsZYounis . 2021-05-30
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Myself & my partner visited your restaurant yesterday, 25th May 2021.We was greeted and served by such a polite and well mannered young man, Kurt. Throughout our visit our experience was amazing! Service was outstanding and food was excellent. Again, Kurt couldn't do enough for us to ensure we enjoyed our visit. Keep up the great service Prezzo Shirley. I can't wait to return again in the near future.
Simon18537 . 2021-05-26
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We had a buy a gift voucher to use so we thought we would brighten up our rainy Monday evening with a meal out. We was not disappointed, we were greeted with a warm friendly welcome at the door and taken to our table. Our waiter was extremely friendly and welcoming and explained what we could choose from the menu including our drink options. The whole meal was so lovely and tasty with generous portions, the sticky toffee pudding was to die for!!! Thank you to prezzo and all of your friendly staff, we will be back
U7177UJlouisec . 2021-05-25
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Me and family had a wonderful time here. I must give a special shout out to Kas. He went beyond the duty of service in providing a great night for us. Food was 5* you must go.
747muhammedh . 2021-05-23
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First trip out since lockdown and its been great. Great service from Kas, food was really nice and served quickly. Would recommend!
926dominic . 2021-05-23
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All staff was on form ! shout out to kas for getting our order customised the way I wanted it I am a fussy eater but kas was patient and had a good sense of humour to fill in the silence whilst everyone was waiting on me to complete my order great staff great venue great food great vibes also shout out to Paul between kas and Paul they really did make my day I am not one for reviews but the lads and all the staff did go above and beyond ! Paul was very welcoming friendly and funny did have some good laughs with them! Returning soon ! thanks to the chef also I know my order can be sometimes very confusing but they got it spot on!
X8688XUtonys . 2021-05-23
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This was our first time visiting prezzo having always driven past and heard from friends about it. Our starters came out quick and were lovely and we were impressed from the outset, however, we were waiting a while for our mains to hit our table, or we felt that way because of how incredibly hungry we were. We spoke with Kas who was brilliant, friendly and really made the effort to go above and beyond and cheered my young son up. He really is credit to the company and ensured our food came out right away. Once our food arrived it was better than we had hoped. Great service from Kas, great food, we will be returning again.
JimmyJameelll . 2021-05-22
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I must admit I walked in with a bad attitude but the customer service from Kas changed my whole mood. Food was great service was great. Will visit again soon!
451sabzh . 2021-05-22
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Kas served myself with a group a friends and I can honestly say it was the best customer service i have ever received from Prezzo as I am a regular Prezzo visitor.
neelamkhan1 . 2021-05-22
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Wonderful Service great food the waiter i believe his name was kas was amazing will be returning soon
519adhams . 2021-05-22
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Arrived at prezzo and I was confused with what to order after asking some staff members what they recommend kas said his favourite is the salmon penne when it arrived it was well presented and did look appetising I demolished it and thanked kas after. I will be ordering this again ! Thank you team at prezzo smashed it Saturday night!
R1525WTan . 2021-05-22
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Brilliant service by Kas thankyou for making it an enjoyable experience. Will surely visit again. The food was hot and well presented. The atmosphere was nice even though some of my friends were apprehensive on sitting inside after the pandemic.
715arafs . 2021-05-22
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My mum, my girlfriend and I have had our first meal out tonight since March 2020, we chose Prezzo in Shirley. The food was amazing, but hands down the service made our night unbelievable. All staff were awesome, but in particular, Sophie & Kas were brilliant. 100% would recommend and come back! Thanks you for such a great night.
65jackg . 2021-05-21
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Our first meal out since lock down and such a lovely evening. Food was brilliant and the service was excellent. Sophie and Kas went out of their way to make sure everything was OK, they were so friendly and really made the time to talk to us and have a laugh with us. Thanks for a lovely evening!
Emilykemp17 . 2021-05-21
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I have just had the most amazing evening with my son and his girlfriend. Obviously they were good company but oh my goodness we were made to feel so welcome by everyone especially Sophia and Kas who looked after us so well. The food was incredible so we'll done to the chefs and the service we could not fault. Thank you for a brilliant evening.
Linda G . 2021-05-21
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Decided to go for a mid week meal out and as always it was a great experience. Paul is always so welcoming and friendly and throughout our experience nothing was too much trouble. Our 3 year old demolished the kids pizza which was a really good size and loved the sorbet for dessert. Our pizzas were great as usual. Looking forward to coming back again
joerizculto . 2021-05-21
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Had a lovely meal. The staff were very friendly and helpful Our waiter Paul K was excellent Would recommend Very clean and covid friendly
Judy K . 2021-05-20
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I came last night for our first time eating out, I have to say this restaurant was outstanding, the service I recieved was amazing. I was served by Kurt, he was the lovely person you'd meet. We felt safe in his hands. He recommended dishes to us. I had the goats cheese Al forno, I am in love with this dish now. Thanks so much for all the staff at prezzo shirley. You are outstanding
sarahwoodward260876 . 2021-05-19
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After a year of having not had a dinner out, it was lovely to go out to Prezzo, Shirley. The whole experience felt very safe and clean. The service was excellent, and the pizzas even better. We also brought the dog, sat outside and had a wonderful time. The tables were spread out with lots of space, food delicious and wine was excellent.
arianah625 . 2021-05-01
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Came out with my partner, a few days ago, and loved the experience, I was served by Kurt and another dark haired man, the food was great and the service was lovely and chilled, the staff really looked after us and can’t wait to return
michaelsD1240TJ . 2021-04-28
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Food came extremely quickly, service was excellent and staff were very friendly considering they had to serve us outside and it was a miserable day.
897izzya . 2021-04-28
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I visited today 24.04.2021 as a walk in client . I was on my own with 2 children and they accommodated us straight away. All the staff were lovely and very prompt. All our meals were excellent and the waiters were fabulous even giving me a free drink as I spilt my whole drink trying to sort the children out. Our server was Paul and he was very attentive, very happy with today’s meal and service. Thank you everyone for making our visit so enjoyable, we will definitely be back soon with a reservation.
Alibongo292014 . 2021-04-24
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Excellent meal out this evening. The staff were super friendly and made sure our meal was a perfect experience. Good social distancing between tables with hand sanitizer on arrival and clear guidelines on how to be safe whilst enjoying a meal out. Food and service were great as usual. Looking forward to coming back again.
joerizculto . 2021-04-20
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We had the meal for 2 for £30 it was beautiful, our waiter Paul gave very good service, very friendly and helped and checked on us the whole time. would definitely go again, delicious food!
soph_neal . 2021-04-17
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Had a great evening here, this was mine and my friend’s first time going out since the new covid rules were in place, and the staff here were amazing and explaining everything such as track and trace, wearing a mask to go to the toilets, and the outdoor seating. We both enjoyed our meals thoroughly and will come here again soon. Special thanks to Paul our waiter, he was so approachable and friendly, and went out of his way to make sure were happy. Another waiter served us some of the time, I didn’t get his name unfortunately, but he was fantastic too! Highly recommended.
FarAway582432 . 2021-04-14
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We are regulars to prezzo up north. This was our first time at this place since we moved down south. We were pleased that we had come but disappointed that we have not visited sooner. The meal was delicious we had a starter to share and two mains consisting of pasta and pizza both were piping hot and very tasty. We were served by Paul K who was a delightful character and he made sure we had a lovely evening and was very attentive as was the rest of the staff including Kurt. The place was busy, we were served relatively quickly. The restsurant, seating areas and the ambience was excellent. We were treated to Italian coffee which was strong but very delicious. We will visit again and recommend it highly.
Kinnu1 . 2020-11-17
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We booked to be on the safe side and arrived on time for our early evening table.Greeted warmly on our arrival by a smiling waitress with blonde hair in a pony tail who was also our waitress for our visit.QR code scanned, hands sanitised, we were led to a booth table where she explained the Covid rules.Love the booth tables.Although at this early time the room was sparsely populated, it was bright and cheerful, clean and most important, felt safe so we could relax.Drinks ordered, sadly no beer on draft but big bottle of Perroni a good second best.Starter was sharing platter of garlic bread topped with herbs, garlic and mozzarella. Mains were pizzas, Mine a chicken, peppers, onions etc and hers pepperoni with a side of mixed salad to share.All the food was great but a rookie mistake in our choices – the garlic bread is a pizza base (we knew this), so we basically ate a pizza and a half each, and we did eat and enjoy all of it. Just maybe a bit too filling – our fault :)We enjoyed our time here made better by the chit chat with the waitress.
0ffline . 2020-10-25
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Came here last night with my partner, even though the place was very busy the food and service was fantastic, Megan our waitress was so lovely, the COVID set up helped us feel safe and will defiantly be returning
dannyboylcfc . 2020-10-14
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I start saying the service from the staff was good. Regrettably the food is far from Italian. Possibly in name only Very bland and insipid. Spaghetti with kings prawns pasta overcooked and tasteless. Restaurants wich use a centralised kitchen is never good news.
DorianoF17 . 2020-10-12
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Exceptional service tonight at Prezzo. Paul our waiter was very friendly couldn’t do enough for us. Was there whenever we needed him and went the extra mile to make sure we had a good night. Lovely food as always.
Mollyhopkins10 . 2020-10-03
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I have never been to Prezzo Shirley, it had a lovely fire burning which was welcoming on a rainy afternoon. The staff were very helpful and everything was done by the government guide lines we didn’t feel worried about anything, I decide to order their flame grilled burger so pleased I did it was delicious very tasty indeed. In fact the whole 3 course meal was great and believe me I am a fussy eater and couldn’t fault the food it was all very tasty and fresh.
Gill D . 2020-10-01
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Visited the restaurant for dinner last night with friends. Very clean place and everyone kept their distance. We felt very safe here. Service was exceptional and our waiter was a very friendly man. Food was excellent and come out quickly. Cannot fault the place at all. Will definitely be back soon.
kayleigh26228 . 2020-09-27
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Just had a lovely family meal. Great food, husband and daughter had Pizza and I had the king prawn spaghetti- highly recommended. The highlight though was our lovely waitress Sara who was fun, friendly and made the mid week visit memorable. We will return! Manager take note, you have a great asset to your business.
nicolagthethird . 2020-09-20
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Okay - I like the menu and service we normally get at Prezzo, so when a friend offered to pay for me and my wife - no problem, except experience tells us to book a table and we did and were offered 6 pm or 9 pm - so we chose 6 pm although our table was not ready we were given another. Then the waitress didn't understand what we meant by we would like the top [cork] to the wine bottles as we may need to take some home to finish it off - so she passed us over to a really good guy called Shaun. Cannot fault him for service, his attitude etc. Turns out he is the. manager trying to cope with a restaurant on a busy Saturday night with insufficient staff. He even had to wipe down tables ready for other customers. Come on Prezzo - get your act together - still good food but this restaurant is under staffed and Shaun is overworked - and apologising for your faults - otherwise a very good meal - quality of food is still good
Ken J . 2020-02-15
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ordered our food and drinks.....after 10 mins we decided the waiter had forgotten the drinks!!!..so we reminded a passing waitress.......after about another 5 minutes the drinks eventually arrived......the food arrived...lasagna not bad .....chips looked very white and anemic the type that are served in McDonalds when I started to eat them they weren't cooked properly so I left them....a waitress came by and she agreed to replace or refund....I chose the refund....considering the place was virtually empty the service was very bad...it seemed that it was only the waitress attending to people
Barbara C . 2020-02-14
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Visited Prezzo in Shirley on the 1st Feb for the first time with my girlfriend, could not fault the food but the two waiters both male and female who was looking after us couldn’t of looked any more disorganised, on at least 5 occasions both waiters came over and asked us the same questions so many times purely down to a lack of communication between the two, this looked bad on their part and then to end it we both ordered puddings mine came but with the most pathetic teaspoon but we was waiting and waiting for well over 5 minutes before the lady came over and said haven’t u got your pudding so eventually that come, I could understand puddings not coming out at the same time if it was a big table but as there was only 2 of us I found it poor that they didn’t come out together and took almost 10 minutes for the other pudding to follow so overall this left us unhappy with the experience we had caused by the lack of communication between staff and the pudding taking ages to come out.
Samuel G . 2020-02-02
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Lovely food in a lovely grand building great service to only slight down point was despite the food being hot and perfectly fine the plates for both starter and main were ice cold to touch don’t expect them to be piping hot but you shouldn’t be able to notice they’re cold let alone ice cold. Other than this though couldn’t fault a thing.
419PeterB . 2020-01-13
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We received a voucher for a three course meal at Prezzo as a Christmas gift and, as we rarely use chain restaurants, weren't sure what to expect. The restaurant is clean and tidy and the staff are friendly and efficient. The food we had was nice enough, especially the pizzas, but the choice on the set menu is very limited. We weren't impressed with the bruschetta starter as it was not served on crusty bread as expected, more like a pizza base. Desserts were nice too.
SteveCullen84 . 2020-01-09
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We decided to make a change from the usual curry when we meet up. We were seated immediately and after a bit of banter with the manager we were introduced to Shannon. She looked after us for the rest of the evening and very friendly and efficient she was at doing it. We had the antipasta sharers to start. They were excellent. We all had different mains.. Although I am not vegan I decided to try the garlic mushroom pizza. It was large and very tasty , my only negative is that it was a little dry and could have done with more of the tomato sauce to make up for the lack of cheese. At the end of the meal our wives decided to stay on for coffees whilst I and my friend tried out other local bars!
Carl S . 2020-01-08
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Decide to dine here with my partner and parents over the Christmas holiday before returning home to Spain...and have to say so pleased we did. My parents have dined here before but for myself and my partner it was our first visit. The restaurant has a stylish decor and is very comfortable... the food was presented lovely and was delicious... Kate was our waitress and was professional and personable. She really made our dining experience fantastic....great sense of humour and very attentive. Thank you Kate...and keep doing what you do...great asset to this restaurant and look forward to returning when we next visit the family in the uk!
Gvpats . 2019-12-28
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The restaurant is in a very convenient position, with free car parking, [but watch the time, as only available for 3 hours,] in the adjacent Parkgate development.The restaurant is spacious, light and airy, with a lot of tables in little "booths" to give a private, but not isolated feel..The menu is extensive, with lots of good options and the food itself is lovely, presented well and tasty.The big disadvantage, was that the service was very slow, yet there were only a handful of people in, of a lunchtime. Even the glasses of water took ten minutes to arrive, the wine took even longer. Overall, a nice place, pity about the service.
Gaynor S . 2019-12-17
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Came for a mid-week meal - my last visit here back in 2016 was really disappointing, so we came back in hesitation! Actually, this time was really good and the male manager was exception. He took our complicated food order, and delivered great customer service in the process. Our food was really well cooked and overall we had no complaints. We will return again!
Dechelski . 2019-11-17
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A group of six of us went on 17th Nov for lunch on a voucher deal. The voucher menu was quite limited to pizza/pasta but you can't complain for the price. Service very attentive & polite. The food was tasty and served quickly. The restaurant was fresh, impressive high ceilings and decor. Hope to be back soon.
amoorcro . 2019-11-17
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Myself and partner refused service at 7.15 pm in a very quiet Prezzo (compared to a busy Pizza Express next door).Reason being. Only previously booked customers could be served as 'chefs were cleaning equipment'.So no food even though open until 10pm.No manager or deputy around to complain to. Just young waiter who said 'that's what we've been told'!
tonymT9039QP . 2019-11-17
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We went for my husbands birthday, we all had cracking hot meals. Fantastic service, food was out within 15-20 minutes. The waiter we had was great with our little girl and went through the menu with us! We Will return very soon!
Jkwills . 2019-11-12
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the waitress was friendly but overall service not brilliant, food was awful due to "new chef" and atmosphere was dead. I'd give the new guy a bit of time to settle in before considering going here.
lucy s . 2019-11-02
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Had a really enjoyable time at Prezzo. Paul, our waiter, was very friendly provided a great service. Would very much recommend.
Eloise_Lianna . 2019-10-05
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Really enjoyed my first visit to Prezzo. The food was amazing, great menu, all fresh and beautifully presented. Can't wait to go back. Can thoroughly recommend.
Chris M . 2019-09-27
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Our waitress Kate couldn’t have possibly made our visit any better.
The4girlings . 2019-09-22
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Lovely Friday night out. Food was good and our server Kate was funny and knowledgeable. Best service in ages!
Lesley B . 2019-09-14
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Went with a voucher our friends bought us for Christmas.The people, particularly the manager, were very good. The food was also very good especially the Tomato Brushetta.
nigel s . 2019-09-11
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In contrast to our visit to Pizza Express in the same week (more Tesco Clubcard vouchers need spending), this was a much better experience.
0ffline . 2019-09-09
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My daughter and I recently dined at pizza express Solihull branch. We ordered a vegetarian pizza along with a couple of sides and drinks. When I initially took a first bite I smelt a meaty smell from the pizza so I had to stop myself and take a second look at the slice to make sure that it was actually a vegetarian pizza we were given, there was no signs of any meat in the pizza so I continued….it wasn’t until my daughter mentioned that she could also smell and taste something she described as a Smokey meaty smell and an off taste that we carefully inspected the pizza. We were both appalled upon realising that it seemed like there had been cross contamination in the process of preparing our pizza as the smell from the entire pizza was very meaty. We notified a staff member and the manager, they both denied any cross contamination had occurred. Although the manger took off the pizza from our bill, he was being rather rude about the situation. my daughter and I left the place feeling sick to our stomachs as we are vegetarian and Muslim. I would advise any vegetarian or Muslims to never eat at a place like this.
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The manager here is very rude indeed and has no people skills , avoid at all cost , there website doesn't clearly state to download blue light voucher and just to show up with card which is what we did but manager ( afro caibean/African guy ) was adamant to show voucher, when I showed him the info we read on the website he backed down but never said sorry , also instead of coming and talking to us privately he walked down the Isle towards our table and in front of everyone shouted "what's the problem "
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First time I been pizza hut in 20 years. All you can eat buffet! Except thete was never any pizza to be had. Long ques due to no pizza available. No cheese on pizzas. Basically luke warm bread. Ice cream station was filthy due to kids messing about. Oh how I wish I. Went to pizza express next door.