Zizzi in Solihull

Enjoyed my visit but a delightful lunch was let down by badly made tea. A pot of hot water and a teabag in a separate glass isnt the way to make tea. The teabag needs to be in a pot of boiling water. The water wasnt boiling. I could hold the pit in my hands. I did raise it and the manager agreed with me that she knows how to make tea. So why doesnt she tell the people out back making tea 'the American way'. Please sort it out

Patrica was great, food was delicious

Patricia was lovely and made some great recommendations.

Patricia provided excellent service and the food was great. Amazing choice for gluten free options

Thank you Patricia, great service!

Our waitress, Patricia, was great. The food, however, was mediocre. I had the Salmon and Avacado salad, which was okay but small for £17.

Excellent food and service from Patricia - would definitely come again. The pizza was HUGE! 🍕

Excellent service from Patrica and lovely food

Food and service was great during our stay in Birmingham. Our host Sara was fantastic, very patient and friendly.

I had a lovely experience at Zizzi resorts world my waiters Ellie & Lukcaz made the atmosphere warm and inviting, prices were reasonable and overall a great dining experience- l”ll be back !

Had a fantastic experience at Zizzi! Elly and Lukasz were super friendly and attentive. The food was delicious, especially the prawns and calzone. Great atmosphere too! Highly recommend!

Fab food, fab service and overall a great time! Patricia really made our visit, with such a warm and friendly service. Wouldn’t hesitate to come back!

Patricia was great and a great help

Patricia was very helpful, friendly and Very polite, Food was brilliant

Quick and friendly service and food was great! Thank you Patricia

Was lovely food and Patrica our waitress was fabulous, super friendly and helpful

Patricia was very helpful and lovely. Very polite and attentive. Food was amazing!

Very nice place. The food is very tasty and has great quality. The waitress, Patrycja was lovely (we came in a big group) and she sang happy birthday along with us since we were celebrating someone. She even treated the birthday girl to a sweet dessert. 10/10 recommend.

Patrycya was incredible. Thank you for serving us so well!

Outstanding service! Patrycja made my birthday very special by being very attentive! She also makes very good drinks! 🍷 I recommend!

Perfect service! Very good attention and dedicated to the diners. Patrycja Is the best! 🥰

Patrija was an amazing server and made an amazing experience for our friend’s birthday

Loved the food, the waitress Patrycja was super helpful and friendly. Will come back again.

The food was great but the service was even better! Thanks Patrycja!!!!

Incredible work Patrycja! Thank you

Had a great experience! Our waitress Patricia was super friendly and helpful.

We were aware it was an event day at the NEC so tried to book a table online in advance - no option to do this as all booking times were grayed out. There was a big queue of people waiting for a table at Zizzi’s. We joined and were told it would likely be a 35-minute wait, however we were seated around 10 minutes after this, which was a pleasant surprise. Service was hit and miss. Male server who brought our drinks over was more friendly than our main female server, who came across as a bit abrupt at times. It was clear the staff were busy due to volume of customers and were probably trying their best. It’s worth being a member of the Zillionaires Club as you can get perks (I had a free cocktail on this visit) and also earn points to exchange for free food. Pizzas we all had were very nice. I personally prefer the classic base instead of the rustica, so not sure why they’ve got rid of the former. Fries were very good also. Size of the sharing garlic bread was disappointing - this has shrunk a lot and was poor value for money. Nobody came back to the table after our meal to ask how the food was, clear the plates, or to see if we wanted dessert. We sat for at least 15-20 minutes not being acknowledged. In the end, we had to call over one of the servers and just asked for the bill. If they’d have been more attentive, we might have spent more money on having dessert. I was disappointed that Zizzi wouldn’t accept Blue Light discount card, due it being an event day - I don’t agree with this. Would probably return to this restaurant as the food was good, but on a quieter day as I think that would be a better experience for me personally.

Patricia was a lovely hostess!!

Patricia was absolutely amazing!! Thank you so much :)

Food was nice, came super fast and our server Patricia was absolutely great!

Lovely service from Patricia and the food was super quick.

We had lovely experience at Zizzi in Birmingham and Charlotte was the best waitress ever! She was so attentive and recommended amazing meals to all of us. Would highly recommend it!

El personal es muy amable. La comida era increíble y mi hijo disfrutó viendo a los chefs cocinar las pizzas delante de nosotros. Nos gusta compartir y nos acomodaron con platos pequeños en lugar de comer de platos en medio de la mesa! Lo único que voy a decir es que al pagar la factura ... solo busco el precio en la parte inferior del recibo que creo que era el precio sin IVA y luego (después de haber pagado) mi esposa señaló que el total era de £ 52 (con IVA) no £ 48, así que no dejé una propina lo suficientemente grande como pensé que tenía. Me sentí fatal. Estuve allí el sábado 23 de febrero . . si alguno de los miembros del personal de zizis leyó esta crítica disculpas por la propina digna del servicio que fue fantástico.

Good service and food, it was busy and we had to wait quiet a while for coffees but otherwise ok. The one thing which was annoying was the background music was way too loud. The made it difficult to talk across the table. We don't mind some back ground music but but please turn it down!

La comida era insípida y cuando nos quejamos nos ofrecieron una bebida caliente gratis! Venimos al NEC camping show dos veces al año y no volveremos a este “restaurante” ¡Pobre ejemplo de comida italiana!

Super quick and friendly service. Had zucca salad and prawn skewer, just beautiful 😍

Love this place, the staff were all fab and the food was great!

My daughter and I attended here because she fancied pizza. I was on a mobility scooter so they put us on an outside table which was fine. We order starters of the garlic bomb and garlic bread with caramelised onions which were okish then we ordered a margarita pizza and my daughter a pepperoni and prosciutto pizza. They came out looking like they’d been rolled with a steam engine. They had no flavour at all and the toppings tasted really odd, even the cheese tasted different. The pizza was that bad we left more than half of both pizzas. The waitress tried to get us to take the rest home but we declined, which should have told her something. Later that night we both suffered from bad tummy ache. The meal with two drinks was just over £70. I wish I’d asked for a refund now as it was that bad. Please do not eat here. Awful food.

Tried to use our blue light discount. Told no blue light for groups over 8. Turns out they had added an extra meal to our order. After we told them there were only 8 of us it was decided that blue light can't be used on groups more than 6. Asked to split the bill between the two families. "Can't do that, have to tell us before". How do we know to do that? If you don't want to offer the discount then don't.

Patricia was really great...she looked after us so well

Thanks to Patricia who looked after us very well! Great service and recommended amazing desserts

Top of the best food Top of the best service from. PATRICIA! we will be back!

Patricia was awesome, people make the experience a one to remember and the guys here have enhanced the flavors of the food. Great experience, great people and atmosphere

Excellent service, Patricia provided a great personal service and made us feel welcome

Great service, fast and efficient. Patricia was great!

Amazing moment and amazing food. Thank you Patricia for your time.

Excellent customer service. Patrica went above and beyond to make sure we was all having a great night. Will 100 percent be returning again soon.

We went out on a team dinner. While the food was average, we had a great time thanks to Patricia our waitress who is very friendly, brutally honest and great at what she does. I don't do reviews, but she worked for it.

Meals seem to be sat waiting to go to tables a little too long maybe. Other than that we couldn't fault the service.

Sarah was our waitress and was very attentive and really engaged with the kids in the group

Sara was so nice, good food and cider

Great selection of food and great service!

Patricia was fantastic. Great service and personality

Patracya was fantastic 🙌🏻 Great service great food

Patricia was great and made our evening

Patricia was amazing Great representative of your company. Understands what great service is

Great atmosphere, fantastic service by Patrycja.

Staff were not great. Front of house staff was taking a personal phone call and made us wait until he had finished and No pleasantries/ greeting. Food was not great compared to other Zizzi restaurants, burnt pizza. Not returning back there.

Nice working lunch, was pretty quiet so nothing rushed and the food was decent. Service from Patrycja was excellent, will visit again next time we're at the NEC.

Very nice and lovely place, food is also tasty and prices are affordable. Very friendly personeel, we spanded two days with the super and we are enjoyed that. Thanks to Patricia especially. Elena and Peter.

Superb -service from Patricia-excellent and super efficient !!! We will be back again

Patricia was very friendly, supportive and helped us making right choices. Great place to revisit.

Patricia made the best cocktails, service was amazing and the food was unreal!!!!

Patricia makes the best secret cocktail. Excellent all round service. Well done Patricia.

The staff were very accommodating. We were a big group initially we’re booked for 12 turned into 16 booking but the staff accommodated us very well extremely Sara was very helpful.

If I haf to choose between saving a 10.000£ or enjoying another evening with Patricia as my waiter I would def. choose the 2nd option 💯💯💯

Omg yes i Love Patricia, i would die for Sky Striker Ace Patricia

Patricia was best but i would appreciate pineapple pizza on the Menü ;)

Patricia was the best!!! Thank you for that nice evening 🍾

Good and fairly priced food. Highlight of the resort world, would recommend. Ask for Patricia if you need a wonderful host.

Fast service, nice food, well priced. Patricia went above and beyond to make sure we had a great night. Truly excellent service, especially for a chain restaurant! Did not expect that.

Patricia was an excellent hostess. She went above and beyond making me an Irish Coffee which wasn’t on the menu. Perfecto!!

Fantastic service today at Zizzi - Patricia really helped in getting the right choice for me and was brilliant. Thanks Patricia!

Patricia was very attentive for our large table of six. She was very polite and gave good recommendations and the service was great.

Such a lovely experience, Patricia gave us great service!

We were served by Patricia, who was incredibly helpful and friendly - we had a great evening!

Had a shared fonduta platter very tasty Beef stufato - salmon risotto Honey cheesecake and 3 scoops gelato Everything fresh service excellent

Food was amazing, especially the dessert omg unbelievable!! All staff were amazing so polite and efficient

Food was poor quality and served cold. Staff were unattentive.

Absolutely fantastic service and food very attentive waitress Charlotte. 5 star service and experience

Very nice restaurant with lots of good vibes.Will definitely be coming again!

Very nice people on service. Tasty food. Great vibes. I'd definitely recommend it for everyone. ☺️

didn’t have to wait long for my order staff friendly and gave good suggestions when i was stuck on what to choose

Patricia looked after us. She was first class, very friendly, helpful and very pleasant. The food and her service was first class. Will definitely recommend.

Patricia she was a really nice lady and she looks after all of us she deserves 10👌🏿stars ⭐️⭐️⭐️⭐️

Amazing food and lovely staff 😊

Patrycja who looked after us was very helpful & polite. Great service, great food!

Great food, great service and a lovely atmosphere; what more could ask for

We were left for over 25 minutes after finishing our meal, despite trying to catch someone 's attention numerous times. We were going to order puddings but by the time anyone came over to us it was too late and we had to leave. Customers shouldn't have to be walking around the restaurant to find someone to pay their bill or order other courses. We were told that the reason was because the running show and a concert were on, if you know this, get extra staff in. It ended up spoiling our sons birthday meal.

Good friendly welcome. Seated quickly and given time to make choices. 50% offer on app shown and taken note. Meal served with a smile all 4 people where delighted with choices and the food was delicious. Looked after really well. Well done everyone and 50% off everyones meals couldn't be better

Patricia was an excellent waitress

Patricia was wonderful and so helpful! Will come again! Thank you!

Great service from our server Sara

Patricia our waitress was absolutely first class- wonderful, kind hospitality

Had a lovely time. Our waitress Patricia was brilliant and looked after us fantastically!!

Patricia our waitress was fantastic and really looked after us

Came to the NEC for work and had a fabulous meal at Zizzis. Despite being in a big group, Patricia made us all feel very welcome and really made our stay at Zizzis special.

I'm not a regular customer at Zizzi but this evening we enjoyed a truly delicious meal. I wish I had taken photos but I was so hungry I completely forgot. Patricia, our waitress was a delight and even though our party was large she was very attentive, knowledgeable and very friendly. This made a big difference to our evening and we really appreciated it. Thank you!

Patricia was fantastic and very attentive. A real asset to Zizzi

Excellent service from start to finish and to cater for a table of 11 without a problem was remarkable. Special mention to our host Lucy for her excellent service.