Based on 1.153 opinions finded in 2 websites
Based on 1.153 opinions finded in 2 websites
Opinions
Lucy was absolutely fabulous from all at our table x
Sarah . 2024-10-19
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Lena and Khaing served us and they were very attentive.
Allen King . 2024-10-19
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Absolutely phenomenal meal thank you - so rare to get amazing vegan food. Thank you to our server Lucy at Resorts World
Yvonne Harley . 2024-10-18
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Service was incredibly quick, but that did not disservice the food at all. Food tasted great as usual with Zizzi’s. The servers checked a few times whether everything was okay and also kindly let me charge my phone at the bar. Honestly one of the best restaurant experiences i’ve had!
Joe McDonnell . 2024-10-16
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Patrica was excellent serving our table! She demonstrated how to be an excellent attendant! Well done
Vincent Ebhabha . 2024-10-16
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The lovely Patricia looked after myself and my colleague for dinner, after day one of the motorhome show at the NEC. She is fantastic and the service was fantastic from her and the other team members.
greg simpson . 2024-10-15
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Patricia served with a smile and made us feel very welcome. Food was great!
Jimi Barkway . 2024-10-13
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Patricia was an amazing host, couldnt recommend enough!
Finley Lennon . 2024-10-13
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Great food and drinks with great service from Lena. Thank you!
Sam Warner . 2024-10-11
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Good food, great experience for everyone and remembered people's orders with a table of 21. Lovely waitress Sara
Mike Steele . 2024-10-08
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Highly recommended! The food was great as always and Patricja made sure we had a great dining experience!
Dariusz Lubas . 2024-10-07
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Excellent service! Patrycja was friendly, attentive, and made our dining experience smooth and enjoyable.
Bea Lubas . 2024-10-07
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All great, tasty food. Served by Patrycja- she was very nice and polite.
Robert Dyjak . 2024-10-07
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Excellent service from Patricia
Sonal Patel . 2024-10-06
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Nice relaxed atmosphere,great service by Sara Will recomend
Adam Forrest . 2024-10-05
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Charlotte recommend a great pasta. It was delicious. Thanks so much. Amazing staff
Katie Burgess . 2024-10-05
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Great first visit to Zizzi’s today, Sara was a great server and helped my mom with her Zizzi App. Thank you for a great experience we’ll definitely come to Zizzi’s again the food and service was excellent.
Tracey Busby . 2024-10-05
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Sara was fabulous! Thanks so much!
Sarah . 2024-10-05
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Sara was a lovely waitress who catered to our needs and our pregnant friend getting her all the non alcohol drinks making sure she didn’t feel left out would deffo eat here again!
jayla James . 2024-10-04
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Patrycja served us, she was really friendly and accommodating, we’ve been a couple of times to this restaurant but to my surprise patrycja remembered that I have a gluten intolerance even though we haven’t been for a couple of months, the food was lovely as usual and patrycja was so helpful and nice 😊
Melanie Payne . 2024-10-03
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Thanks excellent service I really appreciate the job . Specially Patrycia 😊😊
Fatjon Gjini . 2024-10-03
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Charlie is probably one of the nicest guys we’ve ever met ! Impeccable customer service , genuinely helpful which is rare 100% he needs to be appreciated and rewarded more Charlies needed !!
Lindsay Newell-Sandland . 2024-10-03
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Patricia was very attentive and helpful
David Muncey . 2024-10-02
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Great service👍 thank you Patricia
Wesley Wojnar . 2024-10-02
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Calamari was very good, pizza base was a little thin but good. Patricia the server was excellent.
MrDavid Kelleher . 2024-10-02
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Patrycja one and only very friendly 👍
Amarildo Zefi . 2024-10-02
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Amazing food & service here, especially Patricia who was so helpful throughout our time here, made it a brilliant experience!! Thank you
Rhys Morgan . 2024-10-02
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We were welcomed with a lovely smile from the waitress which she maintained throughout. The food was exceptional not a morsel left. I would definitely recommend a visit.
Myra Kirby . 2024-10-02
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Charlotte provided brilliant service when we came to zizzi, she arranged a candle for a member of family’s birthday and quickly delivered our food. But the restaurant was quite hot🔥
Emily Umfreville . 2024-09-30
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Patricia was so lovely, even made me a special cocktail that wasn’t on the menu! Would definitely come again😁
Tia Phillips . 2024-09-29
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Great service and great food. Will definitely be coming back. Big recommendation.
Vicky Prosser . 2024-09-29
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Patricia was great, really friendly great service 👍
Arjun Sohota . 2024-09-29
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Amaiya was a great host and waitress! Super attentive for my allergies despite how busy the restaurant was, food & service was great as always.
Vishakha Patel . 2024-09-29
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Service was fantastic, thanks to Amaiya.
Luke Lewis . 2024-09-29
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Patricia gave us fantastic service
Darcie Bennett . 2024-09-29
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the best place I’ve been to in ages!! Lovely customer service from amaiya she was very kind and helpful
Tully Francis-Blackwell . 2024-09-29
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Patricia gave us fantastic service and looked after us throughout
James Claytor . 2024-09-29
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We love it here. Parking is convenient and safe with plenty of EV charge points. Patrycja was really attentive.
sam rollinson . 2024-09-29
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We had a lovely lunch, staff were amazing especially Sara. The food was delicious and so fresh. Would highly recommend this place!!
Claire Martin . 2024-09-28
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Great food and excellent service from Kash
Russell Warwick . 2024-09-28
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Just had a wonderful meal with my daughter at Zizzi’s. The thing that stood out was the amazing service we had from Sara. She was so attentive and friendly, made our evening!
Sandra Todman . 2024-09-28
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Lovely food, very friendly staff abit too attentive but think it was quiet as not many people inside, due to poor weather
Jayne Tolley . 2024-09-27
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Great good and amazing service!! Kashala helped with recommendations and nothing was too much for her! Will be coming back and would definitely recommend!
Keshia H . 2024-09-27
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We had dinner at this Italian restaurant close to the Birmingham airport. I got the calamari as a starter and then risotto with salmon. Unfortunately the salmon was thin and overcooked, but the risotto was good. The calamaris were OK, nothing special. My friends ordered pizzas and they were happy, next time I’ll go for the safer option and also order pizza. Atmosphere and service all good.
Guitars & Travel . 2024-09-27
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We feel great and Sara it’s a great hosting company! Thank you
teodor anghel . 2024-09-27
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Came for a meal while at Resorts World. I was served by Kashala Whittingham and she was amazing! 5 star service. She provided me with everything I needed and really made it a great time. Will 100% be coming back again soon.
brandana_1995 ! . 2024-09-27
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Excellent Sevice and good food. Recommended.
Matthew Baggaley . 2024-09-26
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Food wasn’t great. Cold mains and the potatoes on my colleagues plate were hard. Oil all over the food on the potatoes.
Catherine Steelyard . 2024-09-26
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Patricia really made our night, could not have wished or been as lucky as we were to have her looking after us!! Best service ever and such a great night - thank you Patricia you are amazing!!
Steve Ryan . 2024-09-25
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Patrycja was amazing, we came back just because of her service!
James Cope . 2024-09-25
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Food and atmosphere was amazing !! Patricia we love you and definitely we come back next year !!
Polano Marcin . 2024-09-25
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Patricia was fantastic. Especially her cocktails 🥳 give her a promotion!
Roland Peacock . 2024-09-25
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Patricia in the Birmingham NEC zizi was awesome
Joanne Bradley . 2024-09-25
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Patricia was excellent in her delivery of great customer service. Giving us excellent information on dietary needs. But the best was the Casareccia Pollo Piccante along with the dessert of the Chocolate Melt was awesome! Thanks Patricia so much!
Alistair Darrall . 2024-09-25
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We have had a lovely visit at Zizzis! Patricia in particular has been fantastic! Her service has been exquisite and because of Patricia, we will definitely be coming again
Aimee Darrall . 2024-09-25
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Patricia at Resorts world was very attentive, polite and provided excellent customer service. A credit to Zizzi at Resorts world.
Marian Smith . 2024-09-25
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Just had an absolutely gorgeous salad for lunch (I have never heard these words leave my lips before!). Delicious food, really prompt service- our waitress, Patricia, was an absolute star! Really knowledgeable about the app and pointed out various discounts on offer. We'll definitely be back!
Laura Drayton . 2024-09-25
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Great restaurant with very good service. Charlotte, our waitress was very courteous and helpful. A little expensive, but worth it.
paul bennington . 2024-09-24
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The food was mediocre and overpriced. Served by Lucy who was excellent.
Mark Mirfin . 2024-09-21
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Food was delicious. However, we ordered a garlic bread with mozzarella to come with the mains and when the mains were brought out they brought out garlic bread with caramelised onions. I told the woman who brought it over that it was the wrong one and that we ordered the plain mozzarella one but she just sent it back to the kitchen and didn’t give us the replacement that we asked for. When she finally returned to our table we had already finished our meals. We told her we had wanted the garlic bread but none came she just laughed and said it’s fine. So I explained I wanted it removed from the bill then and she smiled and walked off. When trying to pay on the app 15 minutes later it still hadn’t been taken off the bill so we asked another member off staff about the situation, but the original woman we spoke to took it off whilst we spoke to her and came over and told us it is fine. Disappointed with the lack of communication and listening from the staff tonight. Would have appreciated a simple apology for the inconvenience with our meal and not removing it from the bill when we had asked. Shame because the food is always great!
Holly Donna . 2024-09-20
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The meal was fantastic and Patricia was amazing
Mark Hunt . 2024-09-17
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Great experience. We were a group of 18 and the staff dealt with us very well. The food was lovely too
Rosario Barcena . 2024-09-17
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Enjoy a really lovely meal here and the staff were great. Patricia was lovely and catered really well for us and my gluten allergy - thank you!
Laura Evans . 2024-09-17
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Food and service were amazing! Patricia especially was incredible and very aware and understanding of food allergies. Would highly recommend going! Fantastic!👍
Rachel Evans . 2024-09-17
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What a fantastic dinner. Patricia looked after us like we were royalty! She was the perfect host. We will definitely return!
Ian Stidston . 2024-09-17
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The meal was fantastic and Patricia was amazing
Mark Hunt . 2024-09-17
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What a fantastic dinner. Patricia looked after us like we were royalty! She was the perfect host. We will definitely return!
Ian Stidston . 2024-09-17
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Wonderful atmosphere. I was especially pleased with the service, lena was quick to approach and serve me. She was very polite and respectful! The food was good, I had ordered a tiramisu that arrived in a matter of seconds! It was delish, totally recommend!!!
earl . 2024-09-14
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Had a marvelous time, the staff were especially friendly. Food was delicious, drinks were fresh, and atmosphere was out of this world. Loved every second of it.
Joshua Griffiths . 2024-09-14
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Amazing food super easy to order dairy free super friendly staff
Ann-marir Brimacombe . 2024-09-14
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The food was fresh and tasty. Sara was great!
Gamu Mbofana . 2024-09-12
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I have amazing pesto rosso from lasana end very nice presentation I recommend
Lasana Jamegay . 2024-09-11
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Good food and a nice atmosphere
Vincent Burson . 2024-09-10
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Patricia was an amazing host…. The food was by far the best we have ever had at any zizzi branch!!!
Will Maddern . 2024-09-10
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Very tasty food and friendly people! Sara force fed me on the house paprika flavoured fusilli crisps which I love 👍 Proper carbonara too
Matt Long . 2024-09-08
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My favorite place when I’m in Birmingham. Sara was amazing and so nice and gave great recommendations! Highly recommend and ask for Sara!
Jasmine Monroe . 2024-09-08
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Great service from patricia! 5 star
Amii Herd . 2024-09-08
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Great service from Charlie and a great time
Erin Butler . 2024-09-06
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Was met at reception and I asked for a two table, telling them my wife would be joining me in a short while. Sadly that was it, I sat there on my own until my wife joined me and the lack of any service continued until we got bored waiting and decided to go elsewhere. The restaurant was not busy and the staff "working" were chatting at the bar, so there can be no excuse for the lack of attention to customers needs. Obvious;y I can't comment on the food as we never had the privilege of being served any.
GrumB . 2024-08-29
MORE AT TripAdvisor
Great vegan options, full of flavour, served piping hot by cheerful and welcoming staff. Lovely seating booths, comfortable and clean. Overall ambience relax but also bustling.
Froglet32 . 2024-08-26
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So out of the way when visiting NEC but not when visiting Resorts World. We were pleased with our unexpected visit.
Barry Stelfox . 2024-08-19
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Excellent food.. friendly and efficient service from server Charlotte.
Andy Rogers . 2024-08-19
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Came to this DUMP with my preggo mrs', I've had better food during my 2 year stretch in the local slammer! Atmosphere was more stale than the expired Calzone on my plate, all I can say is there must have been an event on for the cost of living crowd in the nearby BJ's bingo. Don't get me started on the service, PC Rob Pedley could have brought me grub quicker and he's whippin in a blooming 2 wheeler. To top it all off, birds waters broke and the waiter came over with a mop bucket and said she had to clean it herself. Although them little pasta crisps are free which is decent if your on JSA like me. Never again.
CB 98 . 2024-08-18
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Great service from Lucy at Resorts World
Dal Gill . 2024-08-15
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Nice night out good food and happy waiter charlotte
Glen Hale . 2024-08-13
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We had to wait to be served for longer than we expected but the restaurant seemed short staffed. Peter gave us amazing service. I can’t thank him enough, he made our meal a 5-star experience with his wine recommendations. Food was ok but definitely pricey. The air con doesn’t work properly, maybe it’s a good idea to sit outside if possible, we had a table in the middle of the inner area, and I felt like I’m in a sauna.
Nádas Ádám . 2024-08-13
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The food was good, and the service was a bit slow staff to busy chatting with each other. Felt a bit rushed out the door once we were done, even when it was quiet.
MartyBlyth . 2024-08-13
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Thanks Asha, you have been very nice. HI
Emiliano B. . 2024-08-13
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Very good food and very good service and asha a worker from there was very good
Krish Singh . 2024-08-12
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Great friendly service from staff, great food, so was very glad we came as we had a very good expereince eating here.
James Boswell . 2024-08-11
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Arrived as a family and before we sat down at the table there were crayons and kids menus with activities there. Really helped get them settled long enough to order! Food was really good, exceeded our expectations, and very reasonably priced. Service was attentive and very friendly. Can’t recommend enough as a family
lotte nickel . 2024-08-10
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Had a really lovely time at the Resorts World branch yesterday. The food is served hot and has good portions and the drinks are always served in a chilled glass, which makes a difference. The staff here are incredible and the general manager is the most professional and friendliest person- she was most accommodating and made our dinner special.
kiran virdee . 2024-08-09
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Love the food and amazing service ❤️❤️❤️
MANISHERIL RAJAN RAVISH . 2024-08-09
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My my friends really enjoyed our meals especially the Ravioli and sweet potato was yum! Elly was very friendly and welcoming helping us decide the best accomplishments with our food.
Xyz Velo x . 2024-08-09
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Wonderful meal - me, my wife and 10 year old ended up in here after a much longer drive down than planned from the North West, enormously stressed we stumbled into Zizzi’s… had some really nice food, enjoyed a great atmosphere, a lovely bottle of red, which was really reasonably priced and we must mention Charlotte who looked after our table - she could not have been more polite, friendly and attentive… a huge credit to the restaurant… Thanks for having us…
Andrew Stubbs . 2024-08-09
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Nice setting, staff attentive and friendly. Food nicely cooked and presented well. Would recommend for any occasion
Marc Crocker . 2024-08-03
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Lucy our server was amazing. Cannot speak highly enough of her. Great recommendation for food based on our likes and dislikes. Amazing above and beyond service.
M K . 2024-08-03
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Really busy but the staff were friendly and accommodating and very efficient. We all enjoyed our food and it was perfectly cooked by and presented. Great all around
Carlo Ropos . 2024-08-03
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Tonight we visited Zizzi’s in Resorts World. I had booked last night via their app. Very simple. We were taking my parents out for a meal and it honestly could not have been any better. We were greeted straight away by a lovely lady called Lucy, and promptly seated us in the front seating area where it was cool and great for watching the comings and goings of the Genting. We were served by Charlotte, she was super friendly and so helpful. My Dad bless him can be a bit of a chatterbox and a joker, and even though they were very busy Charlotte ( and Lucy) both took the time to listen to him and have a bit of banter, it really made the meal very special. We asked lots of questions about the menu and Charlotte explained all we needed to know and even offered some ideas what to add as extras. Our food arrived in good time, served hot and looking delicious. Lovely presentation. We were so impressed with everything and all the staff. Even the young man who brought our coffee’s over took the time to chat back with us. Honestly I can’t remember the last time we had such lovely service. You’ve given us a memory I’ll treasure of a meal out with my Parents. Thank you all ❤️ Anna x
MrsPreston2015 . 2024-08-03
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Excellent service, warm atmosphere and trouble free service. Charlotte & Lucy both outstanding can recommend to anyone wanting a meal to remember.
ROBERT MIRFIELD . 2024-08-03
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My daughter and I recently dined at pizza express Solihull branch. We ordered a vegetarian pizza along with a couple of sides and drinks. When I initially took a first bite I smelt a meaty smell from the pizza so I had to stop myself and take a second look at the slice to make sure that it was actually a vegetarian pizza we were given, there was no signs of any meat in the pizza so I continued….it wasn’t until my daughter mentioned that she could also smell and taste something she described as a Smokey meaty smell and an off taste that we carefully inspected the pizza. We were both appalled upon realising that it seemed like there had been cross contamination in the process of preparing our pizza as the smell from the entire pizza was very meaty. We notified a staff member and the manager, they both denied any cross contamination had occurred. Although the manger took off the pizza from our bill, he was being rather rude about the situation. my daughter and I left the place feeling sick to our stomachs as we are vegetarian and Muslim. I would advise any vegetarian or Muslims to never eat at a place like this.
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Haven’t been for over 12 months (although is local) as bad experience last time out. Thought worth giving another chance, especially as Tastecard gives 25% off total bill, and it used to be really good. Sadly no shellfish available which ruled out half the menu. Remaining choice limited. We were party of 4 and waitress recorded wrong main for one of our party so had to start again with this and rest of us had finished by time it came - and it was awful, and rest of meals mediocre at best. Will be at least another 12 months before we try again. Best bit was 5ge 25% discount.
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This gem of a cafe is always welcoming. The food is excellent. Today I had a mushroom croissant, which was creamy and delicious - served with a small side salad. There’s so much choice for vegetarians as well as meateaters. The patisserie looks amazing, but I’d need a second stomach to do them any justice!