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4.0

Based on 1.512 opinions finded in 2 websites

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Nº 283 in 599 in Solihull

Nº 8 of 17 Italian in Solihull

CUSTOMERS TALK ABOUT DISHES WITH..cookedcheesepaymustcarbonarapizzapastarisottosaladladychickengarlicporkbasscalzonepotatoesspaghettibeautiful

comment_iconOpinions

I ordered a chicken dish, and it was a bit bland. I felt like it needed some cheese or sauce. The cocktails were nice. The service was good. However, when paying by card, they try to pressure you to give a large tip. It's a bit expensive for what it is.

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Ste . 2025-04-13

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Charlie was amazing tha k you so much

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Lucy O'brien . 2025-04-10

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I am very happy with the Service, especially from the Service of Patricia. Thanks allot!

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Detlev Schäfer . 2025-04-09

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A unique service received from Patricia. Food and our waitress were outstanding. It was a pleasure!

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Carlos Graña Sanchez . 2025-04-09

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Patricia was so lovely , she made our night great with a friendly and couldn’t do enough service .. 💯 recommend for food and service - thank you 🙏🏼 see you soon

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Koo Butler . 2025-04-08

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Patricia is an absolute star! ⭐️

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Paul Donkin . 2025-04-08

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Patricia was fantastic and very welcoming, plus the food was fantastic. Awesome.

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steven Howarth . 2025-04-08

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Our server Patricia was absolutely amazing. What a credit to Zizzi 😊 Yeah

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steven sturgeon . 2025-04-07

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We were served by Patrica who was so hospitable, polite, friendly and enlightening keeping us entertained. Lovely food also! Thank you.

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Susan Wallace . 2025-04-07

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Great experience. Patricia was excellent!

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Rhys THOMAS . 2025-04-02

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Sara was so helpful and friendly, she took my food intolerances seriously yet didn’t make an issue of them. Made for a really enjoyable meal out with friends.

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Sarah Rayfield . 2025-04-02

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Patricia was very good, great meal and service for a big group

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robert gibson . 2025-04-02

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Patrica was fantastic! Great service

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Caitlin Allan . 2025-03-31

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Good pasta. Patricia was great.

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Istvan Vegh . 2025-03-31

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Great food and service and really good atmosphere for a Monday evening.

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Steven Young . 2025-03-31

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Great experience and lovely food

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Anna Maclaren . 2025-03-31

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Patrycja was amazing, welcoming and charming ♥️

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Baiba Baker . 2025-03-31

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We had a great experience today and the food was lovely. Thank you to Patricia for your great service 🥰

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Rebecca Ward . 2025-03-31

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Lucy was our server really helpful suggesting dishes that we may like

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Jordan Cattell . 2025-03-30

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Fantastic food amd service from Patrycja!

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Markus Taylor . 2025-03-30

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Outstanding service from Elly and Patrycja. Very attentive. Quick service despite busy lunch time. Feel positive and friendly atmosphere. Highly recommended.

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Michal Keller . 2025-03-24

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didn’t have to wait long for my order staff friendly and gave good suggestions when i was stuck on what to choose

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Lucy Brown . 2025-03-20

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Would have given five stars but being handed a book on whether I could eat gluten free was not very useful. It wasn't in any particular order and very small type. Staff friendly and courteous

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heather croft . 2025-03-20

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Enjoyed my visit but a delightful lunch was let down by badly made tea. A pot of hot water and a teabag in a separate glass isnt the way to make tea. The teabag needs to be in a pot of boiling water. The water wasnt boiling. I could hold the pit in my hands. I did raise it and the manager agreed with me that she knows how to make tea. So why doesnt she tell the people out back making tea 'the American way'. Please sort it out

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Susan Mountcastle . 2025-03-12

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Patricia provided excellent service and the food was great. Amazing choice for gluten free options

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Anne Chedd . 2025-03-11

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Patricia was lovely and made some great recommendations.

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Sarah Stevenson . 2025-03-11

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Patrica was great, food was delicious

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Matt Genders . 2025-03-11

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Thank you Patricia, great service!

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David Walker . 2025-03-10

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Our waitress, Patricia, was great. The food, however, was mediocre. I had the Salmon and Avacado salad, which was okay but small for £17.

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Guy Addington . 2025-03-10

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Excellent food and service from Patricia - would definitely come again. The pizza was HUGE! 🍕

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Ross MacLeod . 2025-03-10

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Excellent service from Patrica and lovely food

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Tony Wafer . 2025-03-10

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Food and service was great during our stay in Birmingham. Our host Sara was fantastic, very patient and friendly.

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mccallumk1 . 2025-03-07

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Had a fantastic experience at Zizzi! Elly and Lukasz were super friendly and attentive. The food was delicious, especially the prawns and calzone. Great atmosphere too! Highly recommend!

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Riddhi Suresh . 2025-03-06

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I had a lovely experience at Zizzi resorts world my waiters Ellie & Lukcaz made the atmosphere warm and inviting, prices were reasonable and overall a great dining experience- l”ll be back !

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Nicole Smith . 2025-03-06

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Quick and friendly service and food was great! Thank you Patricia

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Kacie Davies . 2025-03-04

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Patricia was very helpful and lovely. Very polite and attentive. Food was amazing!

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Gemma Madden . 2025-03-04

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Fab food, fab service and overall a great time! Patricia really made our visit, with such a warm and friendly service. Wouldn’t hesitate to come back!

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Emily Fleetwood . 2025-03-04

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Patricia was great and a great help

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aaron witter . 2025-03-04

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Patricia was very helpful, friendly and Very polite, Food was brilliant

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Nia Price . 2025-03-04

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Was lovely food and Patrica our waitress was fabulous, super friendly and helpful

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A Wright . 2025-03-04

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Patrija was an amazing server and made an amazing experience for our friend’s birthday

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Brooke Filipovski . 2025-03-03

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Very nice place. The food is very tasty and has great quality. The waitress, Patrycja was lovely (we came in a big group) and she sang happy birthday along with us since we were celebrating someone. She even treated the birthday girl to a sweet dessert. 10/10 recommend.

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Antonia Iftene . 2025-03-03

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Outstanding service! Patrycja made my birthday very special by being very attentive! She also makes very good drinks! 🍷 I recommend!

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Estera Czarniecka . 2025-03-03

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Perfect service! Very good attention and dedicated to the diners. Patrycja Is the best! 🥰

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Luis Alarcón . 2025-03-03

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Loved the food, the waitress Patrycja was super helpful and friendly. Will come back again.

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Nkosikhona Sampindi . 2025-03-03

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The food was great but the service was even better! Thanks Patrycja!!!!

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Nekane Larreategui . 2025-03-03

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Incredible work Patrycja! Thank you

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Dominik Faferek . 2025-03-03

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Patrycya was incredible. Thank you for serving us so well!

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Andy Morman . 2025-03-03

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Lovely service from Patricia and the food was super quick.

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Matthew Biggs . 2025-03-02

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Food was nice, came super fast and our server Patricia was absolutely great!

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Tuuli Lehtinen . 2025-03-02

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Had a great experience! Our waitress Patricia was super friendly and helpful.

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Gineke Wiggers . 2025-03-02

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Patricia was a lovely hostess!!

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Liam Carson . 2025-03-02

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We were aware it was an event day at the NEC so tried to book a table online in advance - no option to do this as all booking times were grayed out. There was a big queue of people waiting for a table at Zizzi’s. We joined and were told it would likely be a 35-minute wait, however we were seated around 10 minutes after this, which was a pleasant surprise. Service was hit and miss. Male server who brought our drinks over was more friendly than our main female server, who came across as a bit abrupt at times. It was clear the staff were busy due to volume of customers and were probably trying their best. It’s worth being a member of the Zillionaires Club as you can get perks (I had a free cocktail on this visit) and also earn points to exchange for free food. Pizzas we all had were very nice. I personally prefer the classic base instead of the rustica, so not sure why they’ve got rid of the former. Fries were very good also. Size of the sharing garlic bread was disappointing - this has shrunk a lot and was poor value for money. Nobody came back to the table after our meal to ask how the food was, clear the plates, or to see if we wanted dessert. We sat for at least 15-20 minutes not being acknowledged. In the end, we had to call over one of the servers and just asked for the bill. If they’d have been more attentive, we might have spent more money on having dessert. I was disappointed that Zizzi wouldn’t accept Blue Light discount card, due it being an event day - I don’t agree with this. Would probably return to this restaurant as the food was good, but on a quieter day as I think that would be a better experience for me personally.

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Nicola_W_0108 . 2025-03-02

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Patricia was absolutely amazing!! Thank you so much :)

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Lili Biggs . 2025-03-02

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We had lovely experience at Zizzi in Birmingham and Charlotte was the best waitress ever! She was so attentive and recommended amazing meals to all of us. Would highly recommend it!

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Nadia Milosevic . 2025-02-26

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El personal es muy amable. La comida era increíble y mi hijo disfrutó viendo a los chefs cocinar las pizzas delante de nosotros. Nos gusta compartir y nos acomodaron con platos pequeños en lugar de comer de platos en medio de la mesa! Lo único que voy a decir es que al pagar la factura ... solo busco el precio en la parte inferior del recibo que creo que era el precio sin IVA y luego (después de haber pagado) mi esposa señaló que el total era de £ 52 (con IVA) no £ 48, así que no dejé una propina lo suficientemente grande como pensé que tenía. Me sentí fatal. Estuve allí el sábado 23 de febrero . . si alguno de los miembros del personal de zizis leyó esta crítica disculpas por la propina digna del servicio que fue fantástico.

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Peter L . 2025-02-23

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Super quick and friendly service. Had zucca salad and prawn skewer, just beautiful 😍

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Sara beesley . 2025-02-22

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Love this place, the staff were all fab and the food was great!

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Rachael Pimlott . 2025-02-22

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Good service and food, it was busy and we had to wait quiet a while for coffees but otherwise ok. The one thing which was annoying was the background music was way too loud. The made it difficult to talk across the table. We don't mind some back ground music but but please turn it down!

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Ian Hewlett . 2025-02-22

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La comida era insípida y cuando nos quejamos nos ofrecieron una bebida caliente gratis! Venimos al NEC camping show dos veces al año y no volveremos a este “restaurante” ¡Pobre ejemplo de comida italiana!

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Cribber . 2025-02-22

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My daughter and I attended here because she fancied pizza. I was on a mobility scooter so they put us on an outside table which was fine. We order starters of the garlic bomb and garlic bread with caramelised onions which were okish then we ordered a margarita pizza and my daughter a pepperoni and prosciutto pizza. They came out looking like they’d been rolled with a steam engine. They had no flavour at all and the toppings tasted really odd, even the cheese tasted different. The pizza was that bad we left more than half of both pizzas. The waitress tried to get us to take the rest home but we declined, which should have told her something. Later that night we both suffered from bad tummy ache. The meal with two drinks was just over £70. I wish I’d asked for a refund now as it was that bad. Please do not eat here. Awful food.

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JackieJess73 . 2025-02-21

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Tried to use our blue light discount. Told no blue light for groups over 8. Turns out they had added an extra meal to our order. After we told them there were only 8 of us it was decided that blue light can't be used on groups more than 6. Asked to split the bill between the two families. "Can't do that, have to tell us before". How do we know to do that? If you don't want to offer the discount then don't.

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John Adamson . 2025-02-20

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Patricia was really great...she looked after us so well

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Andy Campbell . 2025-02-19

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Thanks to Patricia who looked after us very well! Great service and recommended amazing desserts

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Will Barton . 2025-02-19

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Patricia was awesome, people make the experience a one to remember and the guys here have enhanced the flavors of the food. Great experience, great people and atmosphere

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Glynn Cooney . 2025-02-18

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Amazing moment and amazing food. Thank you Patricia for your time.

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Jean-Charles Revol . 2025-02-18

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Top of the best food Top of the best service from. PATRICIA! we will be back!

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H B&B . 2025-02-18

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Great service, fast and efficient. Patricia was great!

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Joanna Avis . 2025-02-18

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Excellent service, Patricia provided a great personal service and made us feel welcome

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Phillip Jefferies . 2025-02-18

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We went out on a team dinner. While the food was average, we had a great time thanks to Patricia our waitress who is very friendly, brutally honest and great at what she does. I don't do reviews, but she worked for it.

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Zsolt Holovacsko . 2025-02-16

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Meals seem to be sat waiting to go to tables a little too long maybe. Other than that we couldn't fault the service.

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Neil Pincham . 2025-02-16

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Excellent customer service. Patrica went above and beyond to make sure we was all having a great night. Will 100 percent be returning again soon.

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kev cooper . 2025-02-16

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Sarah was our waitress and was very attentive and really engaged with the kids in the group

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Lisa Chatwin . 2025-02-15

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Sara was so nice, good food and cider

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Amber Wang . 2025-02-14

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Great selection of food and great service!

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Murray Henderson . 2025-02-14

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Patricia was amazing Great representative of your company. Understands what great service is

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James Mccoll . 2025-02-12

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Patracya was fantastic 🙌🏻 Great service great food

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Andrew Jurd . 2025-02-12

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Nice working lunch, was pretty quiet so nothing rushed and the food was decent. Service from Patrycja was excellent, will visit again next time we're at the NEC.

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Andy Bromley . 2025-02-12

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Very nice and lovely place, food is also tasty and prices are affordable. Very friendly personeel, we spanded two days with the super and we are enjoyed that. Thanks to Patricia especially. Elena and Peter.

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Елена Шевчук . 2025-02-12

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Patricia was fantastic. Great service and personality

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Claire Pickering . 2025-02-12

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Patricia was great and made our evening

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Chris Norton . 2025-02-12

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Staff were not great. Front of house staff was taking a personal phone call and made us wait until he had finished and No pleasantries/ greeting. Food was not great compared to other Zizzi restaurants, burnt pizza. Not returning back there.

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Adrian . 2025-02-12

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Great atmosphere, fantastic service by Patrycja.

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Matthew Botting . 2025-02-12

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Superb -service from Patricia-excellent and super efficient !!! We will be back again

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paul Culverwell . 2025-02-11

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Patricia was very friendly, supportive and helped us making right choices. Great place to revisit.

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Artur Zach . 2025-02-11

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Patricia makes the best secret cocktail. Excellent all round service. Well done Patricia.

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Chris Baker . 2025-02-11

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Patricia made the best cocktails, service was amazing and the food was unreal!!!!

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jenna patten . 2025-02-11

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The staff were very accommodating. We were a big group initially we’re booked for 12 turned into 16 booking but the staff accommodated us very well extremely Sara was very helpful.

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usha champaneri . 2025-02-10

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Fantastic service today at Zizzi - Patricia really helped in getting the right choice for me and was brilliant. Thanks Patricia!

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Nick Tooby . 2025-02-09

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Good and fairly priced food. Highlight of the resort world, would recommend. Ask for Patricia if you need a wonderful host.

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T Reichman . 2025-02-09

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Patricia was the best!!! Thank you for that nice evening 🍾

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Leon . 2025-02-09

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Fast service, nice food, well priced. Patricia went above and beyond to make sure we had a great night. Truly excellent service, especially for a chain restaurant! Did not expect that.

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Erwin Douwes . 2025-02-09

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Patricia was an excellent hostess. She went above and beyond making me an Irish Coffee which wasn’t on the menu. Perfecto!!

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Simon Lancaster . 2025-02-09

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Patricia was best but i would appreciate pineapple pizza on the Menü ;)

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Anton Kirchhuebel . 2025-02-09

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Omg yes i Love Patricia, i would die for Sky Striker Ace Patricia

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Captn . 2025-02-09

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If I haf to choose between saving a 10.000£ or enjoying another evening with Patricia as my waiter I would def. choose the 2nd option 💯💯💯

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LeoonV . 2025-02-09

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Patricia was very attentive for our large table of six. She was very polite and gave good recommendations and the service was great.

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Helen Lancaster . 2025-02-09

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We were served by Patricia, who was incredibly helpful and friendly - we had a great evening!

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Soshana Lichtschläger . 2025-02-09

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Such a lovely experience, Patricia gave us great service!

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Jo-Hannah Mills . 2025-02-09

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Had a shared fonduta platter very tasty Beef stufato - salmon risotto Honey cheesecake and 3 scoops gelato Everything fresh service excellent

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Janet M . 2025-02-08

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