Based on 682 opinions finded in 2 websites
Based on 682 opinions finded in 2 websites
Opinions
Food was top draw, service was brilliant, patrycja was very attentive and regularly checked everything was okay, always happy to help and grab anything extra, will 100% come back again. No complaints!
Connor Mitchell (Connor Mitchell) . 2024-04-14
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We come to resorts world Zizzi regularly as this is our kids favourite place to eat out. We were served by the lovely Patrycja who gave us excellent service.
Harpreet Sokhi . 2024-04-14
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Charles was polite, informative and patient and we enjoyed our meal all the more because of his mannerism. A massive thank you Charles
Saagar . 2024-04-14
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Patrycja was great today. Food was delicious.
R P . 2024-04-14
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Excellent experience . Patrycja was great
Marta maciejewska . 2024-04-14
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Fab service from Patrycja. Awesome Food
Maciej Hussakowski . 2024-04-14
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Thank you for the wonderful food and amazing drinks! The service, especially by Patrycja, was exceptional. See you next time!
Robert K . 2024-04-14
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Very good food in fair price. And Mrs Patrycja understand what the real customer service should looks like. Well done!
Mariusz . 2024-04-14
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Zizzi offers delightful food and exceptional service, especially from Patrycja, whose warmth and professionalism make every visit memorable. It's a great choice for any occasion, where you can enjoy delicious meals and a welcoming atmosphere. Highly recommended!
Magdalena Wesołowska . 2024-04-14
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We had a pleasure to dine in Zizi Restaurant. Good choice of very tasty dishes . Patricia looked after us amazingly.
Chris Kuks . 2024-04-14
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Come here regularly and the service is always excellent. Patrycja is always very friendly and helpful.
Sonu Sihra . 2024-04-14
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Good was amazing and service was fab with Patrycja, she was helpful, lovely and attentive!!! Would 100% come back
Quaide Reynolds . 2024-04-14
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Popped in for my favourite pizza! Rustica picante, always tastes delicious in Zizzi resorts world. Service also top class!
Diana Panek-Urban . 2024-04-12
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Anca the waitress was fantastic
Simon Baker . 2024-04-12
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Absolutely excellent food and our waitress Anca was so friendly and helpful - really made the experience special!
Lewis Knowlton . 2024-04-11
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Amazing Pollo Piccante Pasta , great cocktails by the bartender, overall lovely staff and ambience
V Boards . 2024-04-11
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Great service thank you Patrycja 👌 lovely food
Robert brown . 2024-04-10
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Service was quick, patrycya was friendly, engaging, absolute credit to the restaurant
Wembury Grasshoppers CC . 2024-04-10
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Went at 2115 Told it was closed Need to change opening hours on Web site as states 2200.
Ian Beattie . 2024-04-10
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Patrycja and the team provided amazing service. The food was freshly made and tasty.
Aims . 2024-04-10
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I went to dinner alone, I was able to pick my table so that I felt comfortable. I didn’t get the name of the lady who served me but she was wonderful. Food was quick, and so tasty. I sat and read my book and was perfectly happy!
Kate Shingler . 2024-04-10
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Had an amazing evening to celebrate my sister’s Birthday! A special mention to Patrycja who gave exceptional service! She was so attentive and nothing was too much for her, especially as we were a large party! Can’t thank her enough for making our night! Thank you, we will definitely be back!
Hannah Thomas . 2024-04-10
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Patrycja was very helpful and very accommodating. Very good service and smile
Sonal Patel . 2024-04-10
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Great service from Patrycja who served us with a big smile on her face! Thank you!
Kamini Daji . 2024-04-10
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Great food, great place. Has great vegetarian options, is a bit pricey for what it is, wouldn't be a regular visit as per head will exceed £25-£30 but has a great atmosphere and good for work events too. Has toilets onsite, generally clean. Facilities: Takes card Wheelchair accessible Toilets available Can validate parking to reduce it to £3 (so long as you spend over £25 at any resorts world shop)
Top 5s . 2024-04-09
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Great experience overall, Patrycya and the team were great and very welcoming!
Emma Powell . 2024-04-09
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Our server was a really bubbly, cheery young woman. She was attentive and upbeat. Excellent food and service.
Neil Pirie . 2024-04-09
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Patrycja was our server today and was so helpful & friendly. Excellent service from all the staff Thank you
Jacci Horton . 2024-04-09
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Last week we went to Zizzi to celebrate my partners name day. Ordered some pasta, cocktails, desserts and pizza. Everything was very well presented and tasty. We were served by a very chatty and friendly lady called Anca. She made our visit very welcoming and was kind enough to help us with dessert choices. It wasn’t our first visit and definitely it won’t be the last as we enjoyed the atmosphere over there and the food is honestly 5star. Looking forward to go back to celebrate our another special occasion soon. Update. In February we went back to Zizzi which has became one of our favourite restaurants. Lovely lady Anca was a superstar as previously and made us feel welcomed and I could tell we have already made the bond. Another colleague which was on the floor (lovely young girl which name I can’t remember) was very kind and supportive too. On this occasion we went for lasagne which is my favourite dish and we ordered pizza to take home for kids. The visit was enjoyable and we can recommend this restaurant as the flavours were amazing and we will be back for sure ✔️
Iwona Szymanska . 2024-03-31
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Had lovely meal. Great service from Anca!
Sophie Rouse . 2024-03-29
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Our waitress Anca was fantastic - really good and quick service
deepti cheema . 2024-03-29
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didn’t have to wait long for my order staff friendly and gave good suggestions when i was stuck on what to choose
Lucy Brown . 2024-03-28
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Really lovely staff, seated quickly and great food! Couldn’t ask for more!
Nathan Wheeler . 2024-03-17
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Had lunch today, carbonara was outstanding and super knowledgeable friendly waitress Anca!! Thank you we have a great time
Stuart Hardy . 2024-03-15
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Meal was amazing and are server Anca was unreal. She was very kind and on point for whatever we needed. She deserves a raise for her hard work and people skills 💪🏻
jason hill . 2024-03-14
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Brilliant food and excellent service from Anca
Michael Heslop . 2024-03-14
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Great food and excellent service. Will definitely come back again. Thank you Anca!
Al Kwapone . 2024-03-14
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Lovely meal, the desserts are amazing. Anca our waitress was excellent.
deborah phillips . 2024-03-08
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Anca served us tonight and the service was fast even though the restaurant was busy. Food is always delicious here !
elea bortot . 2024-03-08
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Amazing food, lovely experience. Anna was more than helpful ! Thank you so much. We had a fab time.
Miss K Wilton . 2024-03-08
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Came here for lunch during Crufts and it was delicious and Anca was so lovely. The Sticky Pig pizza was particularly nice.
Lisa Voss . 2024-03-08
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Waited 20-30 minutes just for our order to be taken. When we got our pizza’s they were bland with hardly any toppings (even though we paid for the rustic which is supposed to have “extra”). We also had chips which had 0 flavour. That was the start of the problem… the service was horrendous. I tried asking for the bill 2x and was blatantly ignored by the male. When he finally got the bill he said he was going to get the card machine and then continued to clean tables instead leading to us waiting another 10-15 minutes. Finally the lady (presume manager) came over and asked if we needed the bill to which I explained the man was getting the card machine and she rudely told me that she could deal with it now in a arrogant tone. Not happy at all… definitely would NOT RECOMMEND!!!!
Francesca Rayton jones . 2024-03-05
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Went in and walked out immediately due to rude & arrogant staff, waiting to be seated at table and italian lady server with black rim glasses was agitated for no reason. When i asked for her name refused to give, was argumentative, first time and last time at Zizzi. Went to TGI Fridays downstairs instead - amazing customer service - the zizzi staff should visit and learn what good customer service is here
Hussein Bashir . 2024-03-01
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What a great experience. Having had a bad meal at another Zizzi we came to resorts world. The staff were very attentive and friendly, the food came promptly and hot I love my food but admittedly I couldn’t finish it all. Will definitely come back. The block forest cocktail 10/10
Newm77 . 2024-03-01
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I visited Zizzi's for my wife birthday, but unfortunately I did not enjoyed it at all, As a restaurant manager my self, I know what a good service.
Farid, Salembier El Madania . 2024-02-20
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Some of the worst service I have ever experienced. To say we were welcomed would be a lie, the woman gave us the impression of being more of an inconvenience than customers. We were left to wait 15 minutes to be asked for drinks, half our starters came 10 mind after the first one. Mains were brought while we were still eating starters, asked if they could keep mains warm and were told NO! We insisted and they begrudgingly took them away. Took 3 attempts to pay with the woman who originally gave us our table, who stormed off. A gun appeared 10 minutes later who stood with one hand on his hip huffing. What a disgraceful service, avoid at all costs
Neill Boatman . 2024-02-18
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Stopped off for a meal sadly you can't use bluelight discount due to nec having an event on Nec has events on all the time
colin flynn . 2024-02-18
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Just popped in for a quick bite and were surprised at how good the food was. All 3 of us had different meals which all came out together and only took about 10 minutes! The staff were very nice and helpful. All together a very nice experience.
Dazza-and-clare . 2024-02-17
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They could not do enough for us. Well done to all the staff on a busy night, they were able to find a table for us that allows for my hearing disability(eg a quiet corner) and were so helpful with helping my wife pick a gluten free option as she had never had a pizza from a restaurant since being diagnosed. Nothing was a problem and top the night off our pizzas where top grade. We'll done
Martin Winter . 2024-02-15
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Extra protein anyone? Early Valentines meal and as we love Zizzi thought we'd visit the one at Resorts World again. Lovely food as usual, but quite a horrific experience with a spider crawling out of our ceasar salad. I think it was the manager that grabbed it in tissue to take it away and offered us another salad but really didn't want another, we'd almost finished the salad and the spider really put us off having another. Rather bizarre experience really as then a tiny piece of plastic was in my partners mouth from the black forest dessert, which we passed onto the manager in case its a manufacturer issue which we thought they should know about. Not the greatest experience in all honesty
Rebecca L . 2024-02-12
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Overnighting at B’ham airport - popped over to the nec for food - resort world was busy though there wasn’t an event in at the arena - got into dizziness just food was OK though they got my order wrong but I couldn’t be bothered to complain - it wasOK but we thought expensive
Tatthebrig . 2024-02-11
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Lovely salmon and prawn pasta sauce
David Olley . 2024-02-08
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Salad was TERRIBLE. End of stub of lettuce in it. Beetroot was dry, butternut squash was hard. Grose. I called over waiter and said please take it away as I don't like it. He couldn't help so went and got a snappy Italian lady (manager I think) to take it. She took it away and stormed off. Didn't ask what was wrong. Didn't apologise. It was aggressive and I felt uncomfortable. Why am I paying you!? Poor. Won't return.
Aimee Cook . 2024-02-08
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The best lasagna my partner has ever had and my salad was incredible!!
Jodie Collis . 2024-02-03
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Had a lovely birthday meal with my family & had lovely food & service .
Karen Hopkins . 2024-02-01
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Came for a meal late on a week day evening, the restaurant was still quite busy but the service was fast and helpful, and the food was extremely tasty! Atmosphere of the restaurant was nice and comforting, and overall the night was great! Would happily recommend to family and friends.
Phil B. Cox . 2024-01-31
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First time experience, very positive impression. Food was great, and not usual. Hubby had Sticky pig pizza, I had spaghetti. Staff friendly.Defenetly will come again,thank you!
Julija Satilova . 2024-01-29
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I am a Zillionaire’s member and had some perkz to use - the waitress was abrupt when explaining I couldn’t use both the £20 off a £50 spend, and the free birthday main offers. I showed her the T&Cs which said multiple perkz can be used in one transaction, however she was dismissive of this. Food was mixed - the sharing fonduta starter was delicious and very good value for money! My margherita pizza was average and a little disappointing, compared with other Italian chains. The side order of potatoes we ordered were inconsistently cooked - some were far too dark on top and looked burnt. However the sweet potato fries were good. My husband enjoyed his spicy pizza. We were too full to have dessert, and I thought the prices for puddings were steep.
Nicola_W_0108 . 2024-01-28
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Great food and service as well as atmosphere and very friendly and attentive staff. Keep up the good work, it’s been a very enjoyable evening
Allan B . 2024-01-24
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Best customer service by patrycja
Singh singh . 2024-01-21
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Sadly my pasta dish was very bland and the chicken was like that rubbery chicken you get in co-op pasta lunches. The other two of us had pizza and they thought they were good. Service was great, food arrived in good time and the place looked about full. Nicely fitted out restaurant.
Tommi Rusted . 2024-01-15
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Great place Great good and I'm Vegan so they had plenty of options. Great friendly staff. I'll definitely return when I'm in Birmingham. Great job guys !!!
John . 2024-01-15
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Ordered delivery which arrived on time and was hot. Arancini, garlic bread and calzone were all great but the sausage and nduja lasagne that is currently on the menu was truly horrible, do not order! No nduja to be seen, just bland white stodgy sauce with unappealing and tasteless beige sausage.
Caleigh Clark . 2024-01-14
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Busy, but great staff who were professional and attentive at all times. Delicious food as always . Well done Zizzis . Thank you for the great service
Kate Thompson . 2024-01-12
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Plenty to do plenty of shops good prices
Adam Burchnall . 2024-01-12
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A last minute change of plans meant that we had to cancel a restaurant reservation elsewhere further afield and find somewhere in Resorts World at very short notice. Zizzi had plenty of availability and seemed ideal for a quick and easy dinner. For a chain in a shopping centre the food was very good. Everything we ordered was tasty and cooked well. I had winter caprese which was unique and very tasty, followed by mushroom risotto with extra chicken. It came on a hanging skewer which is popular, but I’d prefer to be on the plate. Service was friendly and efficient too. Overall, recommended if you find yourself in Resorts World and need go eat sharpish.
DobbyBazzler . 2024-01-07
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First time eating at this restaurant. Amazing food. Good lunch time deals. Service delivery excellent. Anca our waitress was very friendly and helpful. Will definately go back again.
Simon W . 2024-01-05
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Amazing food. Good lunch time deal, 3 courses for £24. Service delivery brilliant. Anca our waitress was amazing, very friendly and helpful.
Tammy Bellamy . 2024-01-05
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We ate a three course meal here as a family. The restaurant itself has a nice atmosphere and the service was friendly and fast. The food is very good although I personally did not enjoy my pizza finding it too cheesy and the cheese being too strong in taste. However this is personal preference. The desserts were tasty if a little expensive. The children's meal deal is good value although very limited in choice.
Claudine Doucet . 2024-01-04
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Delicious food and excellent service. Had the smoked salmon salad, pizza margherita, & spaghetti bolognese. All were delicious and more than enough for two people. Will definitely visit again.
Ahmed Abdullah . 2024-01-03
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A restaurant where I would gladly return. Extraordinary food, the service by a lady named ELLY fascinated me, a lot of professionalism and gentleness.
Victor Despa . 2023-12-22
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The food is amazing and the staff is excellent. I'll be back
laura grigore . 2023-12-22
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Outstanding service from Elly and Patrycja. Very attentive. Quick service despite busy lunch time. Feel positive and friendly atmosphere. Highly recommended.
Michal Keller . 2023-12-22
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The food in this restaurant was simply amazing and the service we received from our waitress Anca was outstanding.i truly recommend this Zizzi and i am looking forward for my next visit
Stefan A . 2023-12-22
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Been to Zizzi’s at resorts world last week, food and service was excellent lovely atmosphere, will be back soon.
Dom S . 2023-12-22
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Zizzi Resorts World is a gem of a spot! The place has this incredible vibe, with a beautiful fit-out that strikes the perfect balance between trendy and cozy. The food is a real winner – delicious and hearty, just what you need for a satisfying meal. But let's talk about the service – it's top-notch! The staff is not just friendly, they're like your foodie pals, recommending the best dishes and making sure you're having a blast. And oh, the drinks! Fabulous is an understatement; they've got this knack for mixing up concoctions that'll keep you coming back for more. Zizzi is definitely my go-to for a laid-back, tasty time!
Patrycja Panek . 2023-12-21
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Nice setting, staff attentive and friendly. Food nicely cooked and presented well. Would recommend for any occasion
Marc Crocker . 2023-12-21
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Went in on a quiet evening, around 4 tables eating. The fondu starter was a lump of barely melted mozzarella with warm bechamel poured on top, when I dipped the bread, the "fondu" would drop like water back into the bowl. Even when I tried to combine myself, the liquid was too cold to emulsify with the mozzarella. Essentially flour, butter and milk soup. The carbonara main had the volume and consistency of white sauce, definitely not the egg yolk/cheese base you would expect. On trying to chew the pasta it immediately became a paste in my mouth, when I picked it up and squeezed slightly it became a viscous paste that I couldn't get off my finger. Ridiculously overcooked and noticeable as soon as you looked at it, yet it was still served. I have to imagine it was sitting in a pot for most of the day to get to that level, yet they are not shy about advertising their 'fresh' pasta. When I told the manager about the awful quality it didn't seem to suprise them, no questions asked they immediately took all the food off our bill (best part of the experience), which I can only assume shows this is a regular occurrence for them. No feedback seemed to be offered to the kitchen, as we could see inside. Even a meager amount of effort from the kitchen team would have meant this didn't happen, but I got the distinct impression they didn't care, particularly the chef wearing his airpods while working... Not only a risk of contamination, but it's hard to communicate that the pasta has been boiling for 10 hours when he can't hear you
James Gartland . 2023-12-19
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Pizza was so mid. Interior and etc is cool but it’s not good enough when the food doesn’t reach that same standard. I’ve had better pizza from the Asda counter.
somewhat alien . 2023-12-16
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Es la segona vegada que mengem en aquesta cadena (la primera va ser a Londres) i novamement vam gaudir d'un exel·lent àpat. El servei molt bo i atent a totes les teves necessitats i això que estava ple de gom a gom. Per repetir sens dubte!
Núria Domingo . 2023-11-29
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This place was packed and queues out the door at 1800 hrs on a Sunday. Granted, this was just before a Queens of the Stone Age gig. Very quick service, food was very good if a little on the expensive side. Worth a go, we would definitely eat there again.
Scott Porter . 2023-11-25
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At first we thought it was quite good, but having been to the Lancaster zizzi today I must mark it down we were only offered basic menu with only rustic pizza on. No lunch discount menu, no Christmas menu !!! So for 4 mains 3 sweets and 4 none acoholic drinks it was very expensive. Also I was not offered to become a zillionaire and get a free garlic bread etc. so I must mark it down
cockerhoop . 2023-11-24
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Food is amazing, just wish the service was.. some staff are great but others come across rather miserable & unhelpful, when requesting to use certain vouchers/codes it appears the end of the world, I also don't feel there are enough staff which leads to people waiting to be seated , delays in taking order/payment ect
Roxelizabeth R . 2023-11-17
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First time in Zizzis and I was really impressed. The food was super fresh and service was excellent. Would dine here again.
Andy Hoops. . 2023-11-16
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Drinks were good, service was okay and the food well mains were ok apart from the calzone wasn't great, there was about a tablespoon of filling in it. When your paying over £15 a meal you would expect more. Food came out very fast and didn't have to wait long. The desserts were amazing the only thing I liked about the whole meal. Wouldn't go back to this restaurant. Staff are nice though.
Kerry Ohara . 2023-11-12
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Great restaurant, food was lovely and came very quickly. Quite busy when we went but still able to sort our order in a professional and quick manner.
KoalaChloX . 2023-11-10
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We enjoyed the entree (the chicken pieces on skewers hanging like a pendulum with half lemon on top), the pizza and the beer! Highly recommended.
Gokhan Gultoprak . 2023-11-09
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Food was presented very well, service was fast and staff were very welcoming. I will definitely be returning very soon.
callum o . 2023-11-06
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Disappointed at menu being considerably more expensive and limited to that advertised online. Was told that it is because there was an event on. So they had the events menu running. ( just a price increase with less choice ) considering the location at one of the largest exhibition centres in the country, and that there will pretty much always be a big event on. Bit of a con! Food was decent, as was service.
Bryan Webber . 2023-11-03
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Patrycia gave excellent service on our anniversary meal made us feel very welcome and was very helpful with helping us pick out something to eat! Would definitely come here again :)
Leahh D . 2023-10-31
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Patrycia gave outstanding service on this anniversary meal! She seated us immediately and was very quick in regards to service! made our meal just that little bit more special!
Coastal02169351637 . 2023-10-31
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Food was well served, taste was top. loved it.. it was good experience and would love to visit again. Thank you
Sherif Ashraf . 2023-10-31
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We had a great time and a good meal eating zizzi with some great service by patrycja we were well attended too
pepijn klerks . 2023-10-29
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Honeycomb cheesecake and pizzette were lovely! Other courses were not as good as others we've had from Zizzi. Our waitress, Patrycja was very helpful and friendly.
Robyn Vann . 2023-10-29
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Amazing food, quick service, Patrycja and Laura are so sweet and very helpful
Valkyrie Grant . 2023-10-29
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Cosy atmosphere and tasty food. What makes this branch of ZIZZI stand out from the rest is the staff. Patrycja was an absolute delight - friendly, efficient and professional. She is a credit to the brand!
Jonathan Saa . 2023-10-29
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Quick service, Patrycje was amazing
Danielle Watson . 2023-10-29
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LOTS of delicious glutenfree options!
Anouk S. . 2023-10-28
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Lovely place and food and Anca is super nice! Recommend it!
Qunxu Feng . 2023-10-27
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Having better Zizzi's to compare it to this one fails. Portions here are randomly smaller than other branches and some ingredients stingy. I wouldn't regard a king prawn linguine with only two prawns acceptable especially when I've had this in other chains with significantly more prawns. But what was lacking in prawns was made up in excessive coriander. Yuk. Salmon risotto same story, piddly portion. Pepperoni pizza very limited pepperoni. At least they'll have great stock take results. Shrug. Service fine, just let down by stingy chef.
Nicola Baldry . 2023-10-09
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