Based on 1.420 opinions finded in 2 websites
Based on 1.420 opinions finded in 2 websites
Opinions
We went out on a team dinner. While the food was average, we had a great time thanks to Patricia our waitress who is very friendly, brutally honest and great at what she does. I don't do reviews, but she worked for it.
Zsolt Holovacsko . 2025-02-16
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Meals seem to be sat waiting to go to tables a little too long maybe. Other than that we couldn't fault the service.
Neil Pincham . 2025-02-16
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Excellent customer service. Patrica went above and beyond to make sure we was all having a great night. Will 100 percent be returning again soon.
kev cooper . 2025-02-16
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Sarah was our waitress and was very attentive and really engaged with the kids in the group
Lisa Chatwin . 2025-02-15
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Great selection of food and great service!
Murray Henderson . 2025-02-14
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Sara was so nice, good food and cider
Amber Wang . 2025-02-14
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Very nice and lovely place, food is also tasty and prices are affordable. Very friendly personeel, we spanded two days with the super and we are enjoyed that. Thanks to Patricia especially. Elena and Peter.
Елена Шевчук . 2025-02-12
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Nice working lunch, was pretty quiet so nothing rushed and the food was decent. Service from Patrycja was excellent, will visit again next time we're at the NEC.
Andy Bromley . 2025-02-12
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Patracya was fantastic 🙌🏻 Great service great food
Andrew Jurd . 2025-02-12
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Staff were not great. Front of house staff was taking a personal phone call and made us wait until he had finished and No pleasantries/ greeting. Food was not great compared to other Zizzi restaurants, burnt pizza. Not returning back there.
Adrian . 2025-02-12
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Great atmosphere, fantastic service by Patrycja.
Matthew Botting . 2025-02-12
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Patricia was amazing Great representative of your company. Understands what great service is
James Mccoll . 2025-02-12
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Patricia was great and made our evening
Chris Norton . 2025-02-12
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Patricia was fantastic. Great service and personality
Claire Pickering . 2025-02-12
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Patricia was very friendly, supportive and helped us making right choices. Great place to revisit.
Artur Zach . 2025-02-11
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Superb -service from Patricia-excellent and super efficient !!! We will be back again
paul Culverwell . 2025-02-11
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Patricia made the best cocktails, service was amazing and the food was unreal!!!!
jenna patten . 2025-02-11
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Patricia makes the best secret cocktail. Excellent all round service. Well done Patricia.
Chris Baker . 2025-02-11
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The staff were very accommodating. We were a big group initially we’re booked for 12 turned into 16 booking but the staff accommodated us very well extremely Sara was very helpful.
usha champaneri . 2025-02-10
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Patricia was very attentive for our large table of six. She was very polite and gave good recommendations and the service was great.
Helen Lancaster . 2025-02-09
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If I haf to choose between saving a 10.000£ or enjoying another evening with Patricia as my waiter I would def. choose the 2nd option 💯💯💯
LeoonV . 2025-02-09
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Omg yes i Love Patricia, i would die for Sky Striker Ace Patricia
Captn . 2025-02-09
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Patricia was best but i would appreciate pineapple pizza on the Menü ;)
Anton Kirchhuebel . 2025-02-09
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Patricia was the best!!! Thank you for that nice evening 🍾
Leon . 2025-02-09
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Good and fairly priced food. Highlight of the resort world, would recommend. Ask for Patricia if you need a wonderful host.
T Reichman . 2025-02-09
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Fast service, nice food, well priced. Patricia went above and beyond to make sure we had a great night. Truly excellent service, especially for a chain restaurant! Did not expect that.
Erwin Douwes . 2025-02-09
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Patricia was an excellent hostess. She went above and beyond making me an Irish Coffee which wasn’t on the menu. Perfecto!!
Simon Lancaster . 2025-02-09
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Such a lovely experience, Patricia gave us great service!
Jo-Hannah Mills . 2025-02-09
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We were served by Patricia, who was incredibly helpful and friendly - we had a great evening!
Soshana Lichtschläger . 2025-02-09
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Fantastic service today at Zizzi - Patricia really helped in getting the right choice for me and was brilliant. Thanks Patricia!
Nick Tooby . 2025-02-09
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Food was amazing, especially the dessert omg unbelievable!! All staff were amazing so polite and efficient
stephy B . 2025-02-08
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Food was poor quality and served cold. Staff were unattentive.
Vik . 2025-02-01
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Absolutely fantastic service and food very attentive waitress Charlotte. 5 star service and experience
Martin Sizer . 2025-02-01
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Very nice people on service. Tasty food. Great vibes. I'd definitely recommend it for everyone. ☺️
QbekPl1 . 2025-02-01
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Very nice restaurant with lots of good vibes.Will definitely be coming again!
Beata Perczynska . 2025-02-01
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Patricia she was a really nice lady and she looks after all of us she deserves 10👌🏿stars ⭐️⭐️⭐️⭐️
Mihai rad . 2025-01-29
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Patricia looked after us. She was first class, very friendly, helpful and very pleasant. The food and her service was first class. Will definitely recommend.
Tony Burge . 2025-01-29
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didn’t have to wait long for my order staff friendly and gave good suggestions when i was stuck on what to choose
Lucy Brown . 2025-01-29
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Amazing food and lovely staff 😊
Tracey Neale . 2025-01-28
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Patrycja who looked after us was very helpful & polite. Great service, great food!
Laura Brown . 2025-01-26
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Great food, great service and a lovely atmosphere; what more could ask for
Martin Karen . 2025-01-26
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We were left for over 25 minutes after finishing our meal, despite trying to catch someone 's attention numerous times. We were going to order puddings but by the time anyone came over to us it was too late and we had to leave. Customers shouldn't have to be walking around the restaurant to find someone to pay their bill or order other courses. We were told that the reason was because the running show and a concert were on, if you know this, get extra staff in. It ended up spoiling our sons birthday meal.
Colin Hann . 2025-01-26
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Good friendly welcome. Seated quickly and given time to make choices. 50% offer on app shown and taken note. Meal served with a smile all 4 people where delighted with choices and the food was delicious. Looked after really well. Well done everyone and 50% off everyones meals couldn't be better
Merilyn Chapman . 2025-01-24
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Patricia was wonderful and so helpful! Will come again! Thank you!
libby barrow . 2025-01-21
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Patricia was an excellent waitress
matthew gee . 2025-01-21
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Great service from our server Sara
Matthew Hill . 2025-01-17
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Patricia our waitress was absolutely first class- wonderful, kind hospitality
Cliff Dare . 2025-01-14
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Had a lovely time. Our waitress Patricia was brilliant and looked after us fantastically!!
Hal Dare . 2025-01-14
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Patricia our waitress was fantastic and really looked after us
Dan Starborg . 2025-01-14
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Came to the NEC for work and had a fabulous meal at Zizzis. Despite being in a big group, Patricia made us all feel very welcome and really made our stay at Zizzis special.
James Jordan . 2025-01-14
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I'm not a regular customer at Zizzi but this evening we enjoyed a truly delicious meal. I wish I had taken photos but I was so hungry I completely forgot. Patricia, our waitress was a delight and even though our party was large she was very attentive, knowledgeable and very friendly. This made a big difference to our evening and we really appreciated it. Thank you!
Shaune Fradley . 2025-01-14
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Patricia was fantastic and very attentive. A real asset to Zizzi
HallmarkBroadcast . 2025-01-14
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Great food, ambience and staff! Definitely would recommend
Gary McConnell . 2025-01-13
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Very good food and staff were very friendly. Patricia was a great host.
david whitney . 2025-01-13
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Patricia was excellent super friendly
Jamie Tait . 2025-01-13
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Great food and service from Patricia Thanks everyone
Eoin Clarke . 2025-01-13
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Excellent service from start to finish and to cater for a table of 11 without a problem was remarkable. Special mention to our host Lucy for her excellent service.
Brian Hutchison . 2025-01-13
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Patrycja was our waiter. She gave us the best service we have had in months. The food was delicious
Luna Fexin . 2025-01-09
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Patrica was fabulous, amazing server!
KD SK . 2025-01-08
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Patricia is lovely, couldn’t help out any more.
Hayden Adlington . 2025-01-08
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Great service from Patricia, food service was fast and very friendly.
Serena . 2025-01-08
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Fabulous food and amazing service
Catriona McHendry . 2025-01-08
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Patricia is a fabulous waitress and made our experience very enjoyable
Katie Sampson . 2025-01-08
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Our waitress Patrycja was lovely, and really friendly. Food was amazing and came out quickly, and atmosphere was great. Would defo come back
pxrtynxtdoor . 2025-01-07
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Group of 12 served by Patricia who was very attentive. Gave 4 stars for food as my fudge cake had the honeycomb bits (the best part) missing. Thank you.
Claire Howse . 2025-01-06
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Patricia and Carina made my friends birthday meal amazing! Thanks guys :)
Emma Prosser . 2025-01-06
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Patricia and Katrina were so helpful and kind. Very helpful when choosing from the menu! Fast service with drinks
Tom Concannon . 2025-01-06
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Patricia was amazing tonight. She our birthday meal amazing.
Laura . 2025-01-06
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Patrica was a great waitress. Food was lovely.
alfie_ . 2025-01-06
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Great food, and Patrycja was amazing, friendly and attentive. She make our dining very pleasing.
Laura Greti David . 2025-01-06
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Great food and great service from Rhys and Lucy The crab arancini was fantastic.
Jenny Weston . 2025-01-05
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Absolutely amazing food and service especially Rhys and Lucy
Gemma Rose . 2025-01-05
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Resorts World Birmingham - Excellent! We were looked after by Sara who was lovely! Fantastic food, wonderful experience - would recommend.
Barbara K . 2025-01-04
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What a wonderful place ! Lovely pizza, great service, fantastic atmosphere ! Impressed with the service from Sara, she made me feel very welcomed and accommodated every wish I had. Thanks a lot Sara!
Marina Krivovyaz . 2025-01-04
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Staff lovely ( especially Lucy) Food good portions and always lots of options
Michelle Carson . 2025-01-04
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Nice meal, service was very quick, Lucy was very friendly and helpful
Ethan Smith . 2025-01-04
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Fab food and service by Sara in Birmingham zizzi! Will definitely return x
Michelle Hollingworth . 2025-01-04
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Sara looked after us very well. Very polite and worked tirelessly to ensure we got what we needed. Amazing service. Thank you.
John Shaw . 2025-01-04
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Sara was really great excellent service and really friendly
Rosie Williams . 2025-01-03
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Fresh, tasty food and very gentle waiters
Maciej Strzelczyk . 2025-01-03
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Great service by Lucy, very friendly
Scotty F . 2024-12-31
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Patricia served us and she was very friendly and welcoming, great service 👌🏻😊 , the restaurant is lovely and food is amazing ! Will definitely return soon.
Sophie . 2024-12-30
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Thank you to Patrycja for her excellent service. 10/10 Will definitely be back :-)
Katie Barratt . 2024-12-30
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5 star experience all staff were excellent friendly and polite, food was amazing and service was 5 stars. Would not hesitate to come back again
Lisa Barber . 2024-12-30
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Fantastic service couldn't do enough for us. And lovely food as always from zizi
Zoe Oliver . 2024-12-29
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amazing staff especially Patrycja who always goes above and beyond to make the dining experience fabulous with good recommendations
Simon Goldman . 2024-12-29
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Charlie is a credit to your team, very friendly, attentive and super helpful. Nice gluten free food options as well.
Craig Palmer . 2024-12-29
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Food & Service was amazing! The staff work so well together and you can tell they enjoy their jobs! I would highly recommend this restaurant. Thankyou Zizzi's
Philippa Dean . 2024-12-27
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We’ve visited Zizzi at Resort World several times, and it remains our go-to spot for a family meal. The staff are always outstanding, and today Rhys took care of us exceptionally well. He provided fantastic recommendations that even pleased a very picky eater, with every dish being thoroughly enjoyed. Despite how busy it gets, the staff are consistently attentive. The menu offers a wide variety of options, and the quality and flavor of the food are truly top-notch.
Yasmin Akhtar . 2024-12-27
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Absolutely the best service we have ever had. Asked for a quiet cozy table. Shown to a nice booth. Nothing too much trouble. Attentive service from Lena and Sara. Food was spot on. Will definitely prioritise Zizzi on our travels.
David Mayman . 2024-12-27
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No service. It's as simple as that. The lady who greeted us and showed us to the table was friendly enough. Once we were sat down though, no one even acknowledged us, not even looked in our direction, let alone came to take our order. I initially thought the place might have been understaffed, but there were at least three servers and not that many tables. One server who I thought was going to approach us, instead randomly moved an ornament from one location in the restaurant to another. The final straw was when another server took an order from a table that arrived at least ten minutes after us. We got up and left and tried the restaurant directly opposite (this is about 20 minutes after we were seated). I don't think anyone even noticed that we left. No issues at the other place, which had fewer staff. [Note to Google review 'firefighter' - please don't ask me to contact you. If you want to do something, proactively fix your service issues to reduce the number of reviews you get like these.]
Aaron Bloxsome . 2024-12-27
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Lovely food, great service from Patricia
Rich Meadows . 2024-12-24
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Great service! The chefs really catered to my child and Patricia was ace from start to end. Very welcoming and approachable and always on hand to help. Thank you
yasmin chohan . 2024-12-24
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Lena was really lovely! Very helpful and very smiley! She seemed like nothing was a problem! Not an issue to big for her to sort! 10/10!!!
Josh . 2024-12-24
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Fantastic service from Patricia thank you
Sarah Egginton . 2024-12-24
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One main course swimming in oil - when reported to staff just dismissed as "how it comes" - very poor value for money
Louise Polke . 2024-12-22
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The food was wonderful, although my experience was ruined by the snappy female manager with black glasses rudely addressing staff. The way she speaks to the staff is abhorrent and disgusting, it is unbelievable that HR would allow such a woman to work there. I hope to have a better experience next time.
Niamh Flynn . 2024-12-21
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Lena ate down, lovely service, hope you win the competition x
shiv . 2024-12-20
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Prompt friendly service, Sara was pleasant and very knowledgeable regarding the menu suggesting various drinks and dishes according to our taste and dietary requirements.
PJ . 2024-12-18
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Very pleasant meal for Christmas. Staff very polite and attentive.
Chris Harris . 2024-12-18
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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2021 Opinions
Nice atmosphere in the restaurant and waitress was very efficient good service. Food was nice however, the quantity / ratio was not right. We ordered : Pappardelle Braised Beef Ragu (702kcal) £16.25 Braised beef slow cooked in red wine, black olives and herbs. Served with Pappardelle pasta. x2 both of the meals had only a tiny amount of beef like literally a sprinkle of beef there was not even a half of a small steaks worth between the two meals. It was stingy so won’t come back for this reason. It is a shame for them as the restaurant was also completely empty but custom is lost when you don’t get what you pay for
709 Opinions
823 Opinions
Awful experience. The restaurant wasn't anywhere near full yet service was extremely slow. We waited 45 minutes for our food. When the food came it was terrible. The mozzarella sticks were soaking in oil and made me feel sick, the pasta was runny and soggy, and the pizza looked like a children's pizza and tasted average. I don't usually have negative experiences at restaurants and am usually understanding that staff have a lot to do and there can be issues sometimes, but this was honestly awful. When we raised the issue one staff member was very rude. The restaurant also felt run down and dirty. Food on the floor and on seats.