Prezzo in Wiltshire

Ambiente accogliente, molto bravi tutti e proprietario molto gentile. Ho mangiato un’ottima pasta insieme a mia mamma, se dovessi mai ripassare da Chippenham Sì andrei di nuovo sicuramente!

Not the first time we’ve had poor service here. The thing that saved it from being a 0 review was our waiter Stefan who was brilliant. However the rest of the service was awful - we were ignored for several minutes when we arrived. It took 55 minutes for one of our starters to arrive and an hour for the second, so we didn’t get to eat them together. Stefan was very apologetic but it wasn’t his fault. We won’t be going back here again - one experience of poor service is acceptable but something is seriously wrong with the management of this place.

Waiter was miserable and struggled to understand English, waitress was friendly and helpful. Carbonara was good, beef burger was poor, far too salty. I don't like McDonalds food, but their burgers are better. Both glasses of wine were good. Overall, a poor show for the money.

I had the very great misfortune in eating in this diabolical place last night. None of the courses were served together for our table of six. When they did all arrive the quality was shocking. As I was a guest I could say nothing but if I had been paying the bill the whole lot would have gone back and we would have left! DO NOT EAT THERE.

A lovely family day has ended rather disappointingly after a trip to our local Prezzo restaurant in Chippenham. We waited 50 minutes for the pizzas to arrive, two of which were totally undercooked and soggy so we could not eat together as a family. Others in the restaurant were also sending food back. It all appeared unprofessional and chaotic, I’m afraid. They cooked them again but by this time we’d had enough (not food, I might add) and just wanted to leave. Sure, they boxed this one up for us to take home - £15.95 and rather scant lack of topping for the money, don’t you think? I will add that one of the waitresses tried her best, the manager waived the bill other than a couple of drinks, but not what we ultimately wanted of course. I tried to shake his hand to thank him for the gesture - he didn’t even look me in the eye. At that point we left. I did not pay for the drinks. We were told that they’ve had 7 managers in a year, amusingly the same number of pieces of pepperoni on this rather lame looking pizza. Ha! Something is obviously very wrong. Wages? Training? Who knows? Don’t think we shall be beating their door down again. @love_prezzo? Certainly not me.

Staff Were very Friendly Service was Good, Nice Environment/Atmosphere Food was Delicious however was a bit of A mix up. Me and my Partner Are Veggie/Vegan, I was ordering starters that didn’t have meat but asking for the vegan version anyway just to make myself clear (to avoid a mix up) We ordered vegan pizza, and vegan pasta For mains Though when I Ordered I don’t think I Asked for the pasta to be vegan, but assumed cause everything else was she would put it through The till as vegan 🙈🙊 It came out and bf tried it first and instantly knew it was real Chicken, we did ask just to clarify if it was and what had happened regarding the mix up, and me And the waitress who was super nice agreed it was both of our fault, she did say she would replace it and get a new one made but I didn’t like to see food go to waste and having worked in restaurants kinda knew it Was just go in the bin, so we just ate it Everything else was great and as I Say the mix up Was my fault so 🤷🏻‍♂️

We wanted pizza so we stopped here... The courgette pizza was dreadful as it was very lemony and courgetts where almost raw. The waiter was no where to be seen and as we were in a rush we just ate, pay and run. I assume they wanted to keep the pre cuttiled courgettes to keep fresh for longer and used water with lemon to preserve... And in the toilets the chemical storage was wide open while customers (also children) where visiting...

Service was slow even on a weekday evening with only 4 small tables of customers. This includes getting the food, getting the bill and waiting for a card machine.

This evening was for friends, meeting up for a monthly meal. This venue is perfect for us and we have never had a bad meal here. Zac looked after us and was as always a brilliant host. Fabulous food and first class service. Thank you

An excellent evening with work friends celebrating someone’s maternity leave. Great pizza & service. Super kind & friendly staff plus a free bottle of Prosecco

A really enjoyable evening. A very big shout out to our waitress Sophie who was wonderful , friendly , efficient and polite . Food was very good and nicely cooked.

We dined for Valentine's evening for the 3rd time since Prezzo was in Chippenham - each time it has been great and last night was no exception. Lovely decor/ambience and good menu choices. We had had our mains and was enjoying the evening but had not realised that the desserts had not come to us and that quite some time had passed by. The staff made us aware of this and were ever so apologetic much to our surprise of the delay. The manager even popped by and apologised and amazingly granted our drinks for the evening to be gratis ! Brilliantly trained and well mannered staff. A credit to the company and the town.

Great starter to share and main meals lush. Friendly staff too. Will be coming back really soon. Let's hope the red wine is back in stock we really wanted.

Had dinner here last weekend and couldn't fault a thing. Excellent. Food was great, service quick and really friendly.

Lunch out after the cinema today. Two grown ups and and one child. The kids menu and food was nice, although the peppers with the humous were past their best. We had the prawn and gnocchi starter which was nice, but glad we shared as it was a really big portion. I had the crab and lobster ravioli which was lovely and my partner had the bacon, chicken and avocado salad which he enjoyed but said could of done with a little less dressing The place is nice and well kept and tables are nicely distanced from one another so you don’t feel crowded. The chap who served us was very efficient, but a smile can go along way But all in all good

Came here for weekday lunch with my children as it was my birthday. Staff standing around talking. Front of house chap should not be front of house as he barely said a word - seemed miserable. Saw chefs on their phones at times. It was stiflingly hot and they didn't have the food or drink that I ordered. Apparently it is because they didn't have any mash potato but they offered me chips. Just shows that they don't cook anything, a restaurant that cannot do mash - embrassing. Also why no stock of standard pepsi or coke!? I had tap water in the end. I ended up having a pretty bog standard lasagne. Staff morale seems low and unprofessional. I will never step back inside here again. Lets hope it closes and a different restaurant pops up instead. Now I realise why it was dead inside. There were also some other issues which staff apologised for so I won't go into that but disappointed to say the least.

Good food and great service, although lack of sound-absorbent surfaces makes it quite a noisy space for one-to-one conversation.

Average meal, very welcoming staff. We ordered cocktails then told they were on a two for one so ordered another. I found both very disappointing, both were tepid and unexciting. Not sure if they had seen any ice, maybe came from a ready mixed bottle.

I went yesterday with my friends, they asked if i had any allergies i went Crustaceans they proceeded to give me an allergy menu i looked over the menu and i picked a pasta without crustaceans and some home fries that said no crustaceans as well i ordered these with the man who knew about my allergy and he said ok after I ORDERED THESE he came back with the food and told me i could not eat the chips i ordered so i had to leave them and i wasted £5 it doesn’t sound much but that is my wage for an hour and i was quite upset.

Four of us went for a meal which was a Christmas present. The premises was clean and inviting. When we arrived we were met by Ellie who was our waitress. She was very friendly and helpful. We had three courses all of which were delicious. I was unable to eat all of my pizza and Ellie put it in a box to take home. The whole experience was really enjoyable and we will definitely be back.

I went to dinner with a friend and the red head lady serving us I found very rude. (Ellie) There were a few occasions when she was talking to us she just seemed to be a little sarcastic and rude. At the end of the...

Great service and Food. Very relaxed and chilled. Staff care about their diners. They were very attentive to my lactose intolerance diet and kept checking of we were enjoying our meals. The place is brightly lit and very cosy. Would recommend this place as a...

Prezzo is very well managed and the staff were excellent, helpful and friendly. My partner was very impressed with her baked spaghetti carbonara, and I enjoyed my chicken in a bun. I have a problem with mustard, which was swiftly resolved. Our wine was good...

Ate from a set menu with a voucher, creamy pasta was bland and tasteless, no flavour. Asked to swap dishes and told carbonara would taste the same as it’s the same sauce, so chose a lasagna and this wasn’t much better than a microwave meal....

Visited tonight for a family celebration meal and Katie looked after us amazingly! Very friendly and very good at her job. A credit to Prezzo, thanks Katie!

Really great service from our waitress Sophie, food was quick, with the courses spread out perfectly. Food was delicious and drinks were great. Awesome job from everyone!

Have always had good experiences at all Prezzo’s in the past but yesterday our meal was spoilt by the service. As the evening went on it got slower and slower. We waited ages to order a second round of drinks and even longer for the...

My 6 yr old girl loves this place and has dragged me here a few times now after coming here with her mum (divorced) Such attentive people and always making you feel welcome. To be waited on is one thing , but to be waited...

We visited prezzo Chippenham last night and it has to rate as one of the best prezzo’s we have been too. Very friendly and efficient welcome, our waiter was great and all our food orders were spot on. Great atmosphere and the lighting was just...

Second visit, and both trips have been consistently great. I believe my server was Tash, who goes above and beyond inexceeding my expectations. She remembered both my girlfriend and I from our first visit, and was as pleasant as ever. You know what to expect...

Service was a touch on the slow side, we tended to have to ask to order or anything, each time we seemed to wait 15 minutes to catch someone’s attention. The food was nice enough, some of the dishes were relatively basic though (penne arriabatta...

I thought my meal was delicious. I had olives to start, and vegan spaghetti bolognese with a side of garlic bread for my main. Red wine and fresh parsley in the spaghetti bolognese made it extra special. Our waitress was really nice, too, and our...

Food was lovely..staff friendly and helpful. I had the spinach pizza which was massive and I ended up taking home half with me. The desserts were just as good.

We had a lovely lunch here and the kids meals were so much better than expected. Their pasta was delicious!

Again had an excellent meal along with excellent service, would always recommend as a place to eat. Spotlessly clean, all covid secure procedures in place for an entirely safe experience

Nice and busy, and friendly team. Good Covid measures in place. Food good, although no burgers sadly. We chose to eat here as the coeliac in our group has been pleased with the options available to her at this Prezzo in the past, with desserts...

Had dinner this evening as a last minute plan. The restaurant was well spaced for Covid reasons and staff were very pleasant. Food was lovely & price was great so cannot fault. Will definitely be back as is the best socially distanced venue I have been recently, which helps towards a relaxed evening out.

On a trip to Chippenham and stopped at Prezzo conveniently located in the High Street. Great service, staff are very friendly and nothing is too much trouble for them. We had a set three course menu and the portions were huge. Delicious food, lovely ambience. Highly recommend!

They sadly threw away our reservation name by accident l?? Starters were nice. Mains not good at all. Pizza very dry hardly any mozzarella on it and chicken Marsala dry and hardly any Marsala in a very liquid sauce. Tiramisu was ok. Generally poor quality food and not a nice atmosphere.

Had dinner here great value for money £10 for two courses, staff were very friendly with good covid 19 precautions taken, well worth a visit!

Came for a meal with a friend and trusted in the brand that the food would be of the usual quality. Great mozzarella starter and delicious pizzas. Good service even if our waiter didn’t understand that we wanted to split the bill between us.

Turned up without a reservation on a Weds evening, it was busier than we’ve found in the past but we were seated straightaway. Warm welcome from the staff, very helpful throughout, and a nice atmosphere. Appears very Covid safe with hand sanitiser on entry and regular visible cleaning of doors and handles etc ... plus there is App ordering/payment at the table which means less contact with staff. Food and drinks turned up quickly and were good quality and filling, we took advantage of the 2 courses for £10 Sept offer which proved to be very good value. All in all a pleasant experience and we would recommend

Good service (special mention to the server Holly who was very polite and efficient) and decent food (spagetthi carbonara & Margerita pizza were both good). All good ! Noticed that efforts were being made to keep all surfaces clean between customers

Nearly the whole menu can be made gluten free which made it very easy for me to choose what I wanted to eat. Alongside this, the staff were very welcoming, in particular Hannah who served us was super helpful!

Wonderful food, lovely staff especially our waitress Hannah. Brilliant cleaning and hygiene - felt very covid safe👍😊

We had a Red Letter Day voucher - 3 courses and a glass of wine for two people. The food was lovely and the wine included in the deal was actually very nice (house white). We felt like it was great value for money. The staff were also very friendly and helpful and atmosphere in the restaurant was very nice.

The restaurant was lovely and clean, had a nice ambiance and we received a warm welcome. The food was well presented, tasty and the portions were very generous. The waiter and waitress that served us were very attentive, friendly and helpful. We will definitely visit again next time we are in the area.

Food was decent enough, but left waiting whilst waitress chatted on to mates in next booth for well after 10 minutes and clearly disinterested in any form of attentive service. Won't be going back.

Paige the assistant manager was very welcoming and helpful. Helped my fussy boyfriend. Food was so delicious first time taking boyfriend parents to prezzo and they also said they will be back again soon. We will be back soon:) x

We were visiting the area and selected this restaurant on the basis that we had no local knowledge and therefore Prezzo would be a safe option for lunch. It was spacious, very clean and rather empty. We had a fixed 3 course Xmas menu and also a three course selected individually from the menu. As always, their lovely house white was fresh and delicious ( the whole bottle). The food was of the standard you would expect, very good and promptly served. The waitress/assistant manager stopped to talk to us for quite a while after we had eaten. She was helpful and informative about the area. I would certainly eat there if visiting Chippenham again.

I came into Prezzo with a couple of my girlfriends for some early lunch and was pleasantly greeted by Hannah, she was very welcoming and friendly. She then seated us and took our drinks order and food order as we have visited before. I will definitely return after being served by such a lovely waitress! Thank you Prezzo!

Decided to pop in here with friends for a catch-up. Restaurant looks modern, nice and bright and clean. For an Italian restaurant, I was disappointed by the lack of dishes on offer. No gnocchi, only one choice of ravioli, so I decided to go for the spicy prawn penne. Not a good choice- definately wasn't spicy and lacking in prawns - I could have cooked up a more flavoursome dish at home! The other 4 friends decided to go for pizza - all said they were ok but my husband's chicken and pepper pizza was quite plain with the outer part of the pizza was just sauce. One of my friends had a goats cheese and aubergine pizza which for some reason was half the size of the others and she was disappointed (didn't manage to get a photo of that one!). Choice of wines was also a disappointment with just the usual Pinot Grigio or Zinfandel if you wanted rosé, which I did. Pizza Express is so much better for choice of food and wine! Service was good though and waitress very pleasant. All-in-all a bit underwhelming and more of a pizza place than an Italian experience (when was hummus ever Italian?!).

Very enjoyable meal service was very good staff very friendly will go again I had mozzarella balls with lovely pomodoro sauce and my husband had Italian hummus with grilled flat bread yummmy and we had pizzas and ice cream to follow

Had such a wonderful evening at Prezzo on Friday for my birthday! The staff were so welcoming and friendly, we enjoyed our free bottle of Prosecco for signing up my email with them when booking the table! Our food came out quickly and was absolutely delicious! Most of us went for pizzas and would definitely recommend them!We will certainly be back! And very soon! Do visit for lovely atmosphere, friendly service and good priced quality dishes, it will not disappoint!! Joanne

We came in on Monday night with a group of friends for a catch up and had such a lovely evening. We were served by Jodie who introduced herself at the start of our visit, she was attentive and so friendly! Nothing was too much trouble. The food was absolutely gorgeous, everyone thoroughly enjoyed their meal and we all left feeling more than satisfied! Thank you!

Our visit was a mixed bag experience hence why scoring a 3

Bought extra olives for the pizza and got three whole olives for £1.50 which is ridiculous this service was quite slow and the chairs were uncomfortable food was excellent but got a cold after a short period of time

Booked online last minute- slightly late arriving due to a cancelled train but that wasn’t an issue.

Came in last night with friends and cannot fault the service or the food. We were warmly greeted by the manager on entering and the waitress Ella was very efficient throughout. Lovely to see a happy waitress! All the dishes were well presented and tasted delicious. When one of our party commented that her dish was too spicy it was immediately rectified without any fuss. Thank you Prezzo. We will be back.

Been here twice this week and the lovely Paige and Alice was very happy and helpful. I do apologise again for my fussy boyfriend but thank you for patients x

The food was lovely and our waitress Alice was so friendly and helpful. Great experience was had by all in our party!

Wonderful evening dinner with family. Food was great quality and served quickly. Also for a warm evening the restaurant was lovely and cool. Very clean everywhere, would definitely recommend. Normally go to pizza express in Chippenham but think this might become the preferred option now.

We came to Prezzo last night in Chippenham to celebrate my daughters birthday. The service by the young lady and gentleman was outstanding and they were friendly and engaging.

My daughter and I visited for a little bit of lunch and both the food and service was outstanding. We both tried the grilled chicken breast with mushrooms with a side of fries for the first time. We were both that impressed that we had to ask the chefs names as the food was that good. Thank you Stefan and Cosmin - the chicken was very tender, the sauce was creamy and full of flavour and the fries were perfectly cooked. Thoroughly recommended!

We had a fantastic lunch here today. The manager was amazing with my son and made us feel so at home and the pizzas were delicious. We will be back soon!

Popped in for a quick meal before the cinema, I was worried we might run out of time, but the service was very quick. I ordered the vesuvio pizza which was delicious and It came within 10 mins. It was surprisingly quiet in there on this evidence it deserves to be busier.

Have been a number of times now and will continue to do so. The restaurant is bright, spacious and inviting. The food has always been tasty, hot and the right portions. The staff have always been courteous and nothing other than professional on every visit. Add the 2 for 1, free main meal or the birthday Prosecco in to the mix then Prezzo it is every time. Thoroughly recommended.

We visited for a Mother's Day meal as a large group and everyone was very impressed. The food was lovely but the thing that really stood out was how Paige looked after us. Very efficient at taking our orders and very attentive. Thoroughly recommended.

Would definitely recommend a visit here, food is nice and well portioned, price's not too bad, a pint is quite expensive though, my boys really liked the food which for a kids meal was very well sized, they had pizza and calzone, I had the carbonara which was lush! Desserts very nice too.. Staff friendly, overall great experience

My wife and I went to Prezzo in Chippenham largely because we had a 2 for 1 voucher for mains courses. The restaurant was almost empty when we entered at around 5.45 p.m., but quite a number came as we were enjoying our meal. We had a very friendly welcome and were offered a choice of table. The pizzas in Prezzo look and taste a little more 'authentic' than in some pizza establishments: they are certainly tasty and filling but we did miss the salad bar which we find elsewhere. Our lemonade drinks were sharp and full of flavour. We were not rushed into either ordering or paying; those serving us were impeccably polite and friendly. The decor is light and artistic without being in the least gaudy or too avant-garde! The toilet facilities were clean and there was a clearly marked disabled toilet. The menu offered a fairly wide choice of pizza and pasta - and there were opportunities to enjoy starters and desserts. Prezzo may be a little expensive compared to some establishments - but with a 2 for 1 voucher we hardly had cause to complain. A good, enjoyable early evening meal!

Excellent service from Alice and crew, meals were very nice carafe of wine went down well also, keep up the good work, Alice went the extra mile to make our experience special, thanks Up Guards

We were staying overnight nearby and wanted somewhere that we could trust to deliver good food to a range of ages from one year to over 60, and Prezzo managed it effortlessly! Even the one year old loved the children's menu. The adults had a range of pasta, pizza and risotto. The set menu is especially good value.

Came here for my friends 21st meal on Thursday the 28th the service was amazing and food was so tasty!

We have visited this venue several times, as a family and sometimes as a couple. The food and service are as good as one would expect but one member of staff really stands out. She is the only one to notice when we need service, she smiles the whole time, she is very thorough in that she spends time with us making sure we are happy with everything, this girl deserves a medal, we’ll done Alice

Yes, I'm a bit of a cynic where chains are concerned but this one surprised me. The interior was light, airy and very contemporary. Cutlery, crockery and glasses were properly clean (ie no dishwasher smears). I ordered the sea bass and it was good. Service was efficient, friendly and helpful and prices were very good value for money. I'll be back!

We chose to eat here specifically because of the amount of vegan and non vegan options available on the menu, the food was nice, not the best. There were no vegan options on the menu which was quite disappointing (especially considering all the desserts came with fresh raspberries on the side) so I ordered a soy latte only to be told they don’t have any dairy free milk at all

We throughly enjoyed our visit because All staff were very friendly, made us feel very welcomed with professionalism! We were served by Donna and she was so lovely! Food was amazing and very fast service! We definitely recommend! Thank you for a great service we will come again!!

Amazing services from assistant manager Paige. Super happy and helpful.. helped my fussy boyfriend out and he loved it. Will be coming again at the end of the month x

My mouth is incredibly satisfied right now. Couldn't rate Prezzo higher. Such a fantastic meal. We had Dan as our waiter and he was excellent! Ask him to dance and he will show your his twinkle toes Thanks Prezzo

Good food, great service! Dan our waiter was fantastic, great moves! Good vegan options. Will come again, hopefully a vegan option will be added soon x

I could have been sat on piazza del colosseo. Delicious Italian food and great service from our waiter, Dan.

Attended on Tuesday 8/1/19 and had phenomenal service by the young waitress food arrived quickly and to a very high standard and the drinks were beautiful

I came on a Friday evening with a friend and another friend joined to get takeaway and leave. Ordered food which was part of a two course deal for £11. It came to pay the bill and we wanted to use the discount code we had for the meal. I got told by a rude member of staff that I could not use it as the person who got takeaway had paid there half and had gone and they couldn’t do anything. I also then couldn’t get my two courses for £11 for the same reason. So I ended up paying £31 instead of £17. I was really disappointed about this. When I questioned it so staff they didn’t really care and I got no help. The manager looked like she wasn’t interested in the slightest and didn’t even say anything. Said thank you and she ignored us as we walked out. I won’t be coming back here again, and you could tell the service wasn’t great as the place was empty.

The food in this Prezzo is as you would expect - nice selection and tasty. Unfortunately Prezzo seem to have a policy of minimal staffing (as experienced the week before in a completely different city). One person doing front of house, bar and serving the 5-6 tables. The poor lady was rushed off her feet.

Eaten here before always good quality. The menu is very wide ranging and they had a very nice Christmas menu as well. Staff very pleasant, polite and helpful.

Went with a friend, lovely tasty food. I had a lovely risotto, full of flavour and hot, my friend had spaghetti bolognase, which looked nice and she said it was very tasty too. Staff friendly and helpful, nothing too much trouble

I had the njuga ravioli at my friends leaving do. The food was well cooked and tasty. However, because we were a large group...it took more than 30 minutes for our food to arrive after ordering. I still recommend Prezzo though because of the quality of their food.

Paige, brilliant service, lovely food, defiantly going too come here again defiantly the best meal out I’ve had in a long time!!

Paige served us and we had an amazing time super happy with our food and the time we spent there. Good atmosphere. Paige was super helpful for me and my other half be back soon!

Very busy but we had first rate service from Beth. Food very good, will be back very soon. Thoroughly recommend.

The food was some of the best Italian we’ve had. Atmosphere not great but clean with pleasant, attentive staff

We had not booked anything but was seated straight away. Our food came very quickly and nice and hot. The place is well presented and I would go again.

We’ve eaten here several time (2 adults and 2 children). The food is really nice and reasonably priced - they often email me discounts.

Food was good but we visited for lunch with four children at lunchtime when the restaurant was really quiet. It took two hours to serve our lunch and in the end I got so frustrated with the wait I cleared the table myself. The waitress was stood texting on her phone for most of the time. Truly embarrassing service prezzo!!!

Excellent service, staff were so friendly! And our waitress Paige was amazing, also food was delicious!

My family and I had a lovely meal yesterday, we could not fault the taste, or portion of food at all and the service was spot on by of the young girls working on their own at the time.

My wife and I have been to this pizza restaurant several times, we like the food, the price and the proximity to home. On going there last night armed with a code for a bottle of prosecco given to me by Prezzo on the occasion of my birthday we were greeted immediately by a smiling waiting person and shown to our table. I don't normally base my reviews on the service which has always been top notch but on this time I felt it worth a mention. It was early on a Sunday evening and was fairly quiet when we arrived and Bethany was nothing but helpful. She was a bubbly young lady with a great sense of humour and really made our evening special. I really recommend this restaurant for the food and atmosphere.

Paige and Alice were amazing! Very accommodating and helpful both with lovely smiles! Deserve a pay rise! Food was very yummy Can’t wait to return

First of all i have to say, the food is brilliant!.

Prezzo Chippenham have looked after us many times but tonight they went over and above to ensure that my daughter really enjoyed her 18th Birthday meal with her large family of 12. Karin & Paige were fabulous! Food superb!