Pretty Fancy in Coleraine

This has got to be the worst cafe experience I have ever had. On entering and sitting down I had to ask later if I could place an order as I was ignored up to that. On ordering I was told I had to pay in advance. From this it took 35 minutes before I got fed up and asked how much longer, the waitress who just looked like she was waiting for someone to complain so she could light on them, went down the back and rusted for everyone to hear "how much longer for table 3." I had to wait a further 10 minutes before the food arrived. 45 mins from order to eating, this was horrendous. The food itself was ok but the service was diabolical. Anyone with a few hours to waste go ahead other n that stay well clear. Never, ever again.

Wanted somewhere with option to make a bespoke sandwich for particular 96 year old! Very helpful staff and my wife enjoyed her first oat milk cappuccino (less commonly available here compared to England). Enjoyed the food, drinks, chocolate cookies and price. Very satisfied….

Great dinner and special mention to Cathy and Olivia for their exceptional customer service! Will definitely be back.

Could do with some nice music playing. The Xmas hot chocolates are lovely and the velvet cake too. Very much enjoyed! The service is somewhat friendly but could definitely be improved. The tables could be tidied faster. We waited about 5 mins until a table we were at was cleared by a member of staff.

Friendly staff and great coffee