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3.5

Based on 226 opinions finded in 1 websites

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Nº 157 in 263 in Crawley

Nº 33 of 48 British in Crawley

CUSTOMERS TALK ABOUT DISHES WITH..smokedcroissantsnackrollsausagesaladeggcheesebaguettetomatofishchocolatepastrychickenpaybaconsandwichcoffee
Score
OpinionsNoteTripAdvisor2263.5

comment_iconOpinions

Had a fresh vegan baguette filled with rocket, tapenade and avocado. Wish there were more different fillings and croissants too (vegan). For a big place this is a very limited menu.

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leilei00009 . 2024-08-01

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Staff were lovely and very helpful. I expected the products to cost a bit more as the rent on the space is expensive. The only downside was the hot chocolate. The chocolate powder seemed to have been waived at the milk from some distance, definitely worth asking for an extra scoop of chocolate unless you want a coloured hot milk.

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Pippa D . 2024-07-23

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Sadly shocked by the price! £24:70 for 2 baguettes, 2 crisps and 2 coffees. When I expressed my dismay, out loud, at the counter the server just smiled. Then found the coffee to barely luke warm.

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David W . 2024-06-27

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Gatwick SOUTH Just had a humus and chipotle wrap. Only a trace of humus, a light smear. Instead the wrap was stuffed with lettuce and tomato bits. All very fresh but pretty disgraceful for price. Pret used to have generous fillings of what was described on the wrapper.no more apparently. The wrap should have been called lettuce and tomato wrap with a hint of humus!

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ChrIs Macklin . 2024-06-07

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Pret totally ripping off their customers !! £7.10 for a tune baguette !! Daylight robbery, will be avoiding from now on!! Well done Pret!

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Steve C . 2024-05-14

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We use to have a a meal in the airport before departure, and we use often restaurants who have something hot, and if it a coffee and a beer is perfect

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florinelsolomon . 2024-03-12

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£4.05 for take away coffee. Pret feel the quality justifies the price ? It is a coffee in a paper cup ! Total rip off and plenty of alternatives in the North Terminal.

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P4816TMkevinr . 2024-01-10

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Disgrace. Captive market at airports so they jack up prices with crazy airport surcharges. Result: 1/there are hardly any customers here at a normally super busy outlet; 2/it ruins Pret brand for a normally hugely committed customer like me. Pret doesn't care about customers at all.

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SimonBrownes . 2024-01-01

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Pret a Manger is situated on the top floor of the North Terminal. It has the usual supply of their food and drinks with a large choice. There are lots of tables and chairs both inside and outside of their shop but it gets very busy and seating can be difficult. Staff are efficient and helpful.

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Pisces232 . 2023-12-03

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On the first floor of the Terminal, it was surprisingly quiet with lots of seating available. The coffee was the usual inflated airport terminal cost but it tasted good. Plenty of snacks available as well.

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857geoffh . 2023-10-28

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Terrible, overpriced and a rip off. They know they have a captive market that probably don’t have time to check prices. Charged £70 for 4x water, drinks, fruit pots and a wrap! AVOID…

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Nadine E . 2023-10-26

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Just accused by this aggressive headscarf wearing supervisor look alike at 7am at north terminal LGW that 1 have ordered 1 flat white instead of 2 ‘you said one when I asked you’ in a rude and patronising way. If these poorly trained pret staff wanted me to part my $ again, she has to know some bare bone basic customer service.

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eastendchico . 2023-07-31

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No signage to say who the tables belong to so we sat only to be shouted at by angry cleaner. PUT UP SIGNS THEN!

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joeyjoe20 . 2023-07-09

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The rudest staff serving…like to be abusive it would seem. We just asked if the Danish pastry was cinnamon and the response was blank and then “I’m not serving you so ask him!”…surely quicker to just answer. Embarrassed to be British if this is how we treat travellers through our country. Pret?…more Prat!

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Gracy X . 2023-05-13

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Pret A Manger is a Cafe situated on the top floor of North Terminal, Gatwick Airport. It has lots of seating but it gets very busy. There are very friendly and helpful staff. It has the usual selection of snack food and drinks but with a very large selection

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Pisces232 . 2023-03-10

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In our opinion this Pret has really gone down hill. Before this visit in the first week of January 2023 we had visited on a few occasions, the last being in October 2022 when we noticed how run down and dirty it was becoming. The windows were filthy in October and it looked as though they had not been touched when we returned in Janaury. Previously the egg and bacon roll came in a tasty brioche bun. This has now been replaced with a dry, tough, tasteless roll.

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Twotoneskaman . 2023-01-13

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Was here today with the lovely Ursula on our way home to Cork. Fast service, great range of food, lovely coffee, reasonably priced Two lattes, hot breakfast roll, hot sausage roll, danish pastry under £20

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CharlieCKE . 2022-12-28

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The selection and price of food on offer was reasonable for a UK airport. Enough tables when I was at the airport and the choice to pay more to eat there or pay less and take the food away.

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Tufty_B . 2022-11-23

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Flat white, this was rubbish - just awful, nice banana. left your coffee after 2 sips on - now off to the well known coffee shop next door

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dolphint261 . 2022-11-16

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Pret in the North Terminal of Gatwick Airport is on the top floor. It gets extremely busy, but if you’re lucky, does have seating. There is the usual selection of hot and cold snacks available, at reasonable prices. Salads and fruit was available too. The environment could be cleaner on the glass surroundings. The tables and chairs are rather ‘tired’ now as they are rather dated. The quality of the food and drinks are still good but the bacon and egg roll was disappointing because half of the roll was uncut, with no spread and was very dry. The staff were friendly and helpful.

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Pisces232 . 2022-10-21

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Oh dear. What has happened to Prêt? Our croissants were undercooked, there were only 4 choices of sandwiches, the duck in the hoisin wrap was minced and there was very little of it

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Liz B . 2022-10-14

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We have had something to eat and drink here on at least 3 previous occasions before getting the 05:45 flight to Palma and have never been disappointed. Sadly this time the quality of the food has gone down and the seating and windows were filthy. Based on our latest visit we would not return!

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Twotoneskaman . 2022-10-02

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Very busy as you would expect for a branch at a busy airport. Shelves can be empty of certain items at busy times, and the queues to pay, even when all the tills are open are usually very long. Overall food and drink quality up to the usual Pret standard. The staff need to be a bit more aware of the urgency of customers at an airport.

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Peter R . 2022-09-30

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The food is good as usual at Pret but the customer service is horrible here. I understand it’s always busy at the airport but other airports branches seem to manage it much better. First of all service is slow. Second of all if you want to sit down better rethink that! Tables and chairs are extremely dirty with rubbish all over the place. The chair I was going to use was so dirty with leftover food I didn’t dare to sit on it.

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_J_o_y_K_911_ . 2022-09-13

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Di passaggio (ovviamente per prendere l'aereo) è un buon punto di ristoro a prezzi contenuti. Il personale è gentile.

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aleclaitalia . 2022-08-30

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Long queues and wait but expected at the airport. Staff mostly happy and pleasant. Plenty of tables and areas to sit and enjoy even though it's busy. Breakfast rolls very nice and fill you up for less than £5. Better than waiting dor breakfast in...

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jamiesandilands9 . 2022-08-18

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I was travelling on my own and I was struggling as I am on crutches at the moment. The employees at Pret, especially Andrzej, could not have been more helpful. He came to me and offered to help me. I said I was just having...

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Niiins11 . 2022-08-15

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I usually love going to pret. However the service was quite frankly, crap. We were served by an employee Ansuya who had no sense of urgency for people having to catch flights. I have never seen someone do there job so inefficiently and slowly. Took...

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76georgiel . 2022-07-22

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Spend 40 minutes queuing for a coffee. I understand that is busy, however these new guys don’t care about anything and they are moving/spinning around without sense. Lots of mistakes, there was a full chaos!! My strong espresso actually it’s a dirty water. Today I...

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alinacornea . 2022-07-08

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I have always loved Pret but after today I would Doubt if I would go back ….. I went to get something for breakfast and bought what I thought was a sausage and cheese bap …. The bap is made to look like there is...

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Sara T . 2022-06-04

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This Pret A Manger is situated in North Terminal Gatwick Airport. It is a busy, fast food cafe with seating both inside the cafe and outside on the balcony floor area. It can be difficult to find a seat however. There are often long queues...

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Pisces232 . 2022-05-28

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Une petite pause goûter avant d'être appelé pour l'embarquement. Le cookie de ce Prêt à manger était très bon, fondant...

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mb_heloise . 2022-05-16

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Used Pret on 25th April Gatwick North Terminal and order came to £24 which i thought was high so I asked for a receipt. After collecting food and checking the receipt they had added a dash of coffee at £3.25 to 2 cappucinnos. No problem...

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Kris R . 2022-04-30

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Staff shouting and throwing things on the floor like children. Aggressive women serving was so rude and unhelpful. Airports can tough people are stressed tired & need a stable person behind the counter to process sales happily. Train your staff & tell them to manage...

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Jane C . 2022-04-18

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Always reliable Egg mayo and cress sandwich was fine for breakfast Reasonably priced Quick efficient service Well done

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davethedrill . 2022-01-11

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The Pret A Manger at Gatwick Airport, North Terminal is situated on the top floor of the terminal. It has lots of seating, both inside the cafe and outside. It has the usual large selection of sandwiches, rolls, teas coffees, juices etc. Both hot and...

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Pisces232 . 2021-11-15

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Experienced a filter coffee and a tuna baguette the cost was reasonable for the airport under a fiver. The coffee was good and drinkable and the baguette was very tasty

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1234dop . 2021-11-11

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What a disappointment to find the Caviar Bat gone and replaced by the Juniper Bar - forget the food and remain on the drinks - very Limited selection I had the Thai Prawn salad which was edible - staff need training and have a long...

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Sally V . 2021-11-05

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Pret-a-Manger is the most distant restaurant in the main North Terminal area. If you ascend to the 1st floor two soon, you have to take a second (very small lift) subsequently. Walk right to the end and you can reach it more easily. There is...

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BroLucius . 2021-10-26

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In tutti i Pret a Manger si trovano le stesse ottime proposte. Un posto che non si può non amare....

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andreaaF8358KE . 2020-09-03

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a lot of choice of always fresh sandwiches and friendly and smiling staff, one of the few restaurants open in the airport

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Antonella S . 2020-08-25

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Good location if waiting for people to arrive at Gatwick. Nice a amount of seating and good selection of sandwiches / coffees / cakes.... can get busy at times with queues but moves quite quickly. Staff keep tables nice a clean.

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littlesis4444 . 2020-05-03

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I had time for a very quick snack at the airport and always choose Pret because of the good value, friendly staff, and the fact that they give food away to local charities at the end of the day rather than bin it. I'd had...

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236cathyo . 2020-03-07

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We always choose Pret-a-manger while waiting for a flight. The coffee is very good and the filled baguettes are always completely fresh. On this occasion I ordered a ham and cheese one and it seemed to be smaller than previously. If they tell me I'm...

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BroLucius . 2020-02-25

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I fly in and out of Gatwick at least twice a month.. I’ve never had reason to complain about Pret nor to rave about them... until now! So yesterday I was served by a young man called Jeffry.. he was engaging, polite, jolly! What a...

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vickyb467 . 2020-02-03

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Just to say well done to the team at NT Gatwick, excellent service and customer satisfaction. Great menu and App table service. Thank you

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K2480STrobertb . 2020-01-27

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The service veryyy poor and The Romanian manager lady was so rude, helpless or they don’t wana to help guest, dirty tables and smile absent from their faces

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hasnaelgottrani . 2020-01-26

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Wanted a quick snack while waiting for our short haul flight home. Good selection of sandwiches, wraps and for the health conscious, salads. Had a vegetarian wrap and while herself had a yoghurt topped with fruit. Cappucinos were recommendable!

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WeeGee43 . 2020-01-15

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We were booked on an early morning flight from Gatwick South terminal and called in here for a pre-flight snack. We chose a cheese & tomato puff pastry savoury and a bacon and egg Brioch roll. Both were very tasty and along with 2 decent...

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Twotoneskaman . 2020-01-13

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Ottimo per un pasto in attesa dell'aereo. I panini e i sandwich non sono così fast food, anche se il...

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Francesco_Carbone_Ba . 2020-01-01

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Airports are a rushing scene At Pret this morning was super busy when the card machine died on me, after 4 attempts the manager was called and his 1st move was to let me go with my coffee and croissant saying it is on the...

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efsaneaskin . 2019-12-03

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Just want to thank the person that gave my two granddaughters free snowman cookies on Saturday. They enjoyed eating them on their trip to Lapland.

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103jackieg . 2019-12-02

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Always packed and queues but the coffee here is really poor - tastes like dark hot water. A really bad example for the Pret brand - they need to address quality issues at this outlet.

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markmM7213DL . 2019-11-08

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Poor selection of very overpriced,low quality tastless food ,we had 2 hot wraps .2 bits of cake(ok) and 2 cokes came to £16 then had to sit with a lot of workmen banging and drilling .Basic advice is advoid Gatwick if you can very poor...

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sangeeta161 . 2019-11-05

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Came in here for breakfast after a long transatlantic flight and it was quite good and average price.

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cujimeScotland . 2019-10-26

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Whereas you can never really fault Pret food, the dirtiness and overcrowding of this outlet really lets the brand down.

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fraggledweller . 2019-10-23

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Great service, friendly staff even refilled our water bottles. Reasonable prices for freshly prepared food. Cannot fault them in any way.

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Fiddlydee . 2019-10-20

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Last minute flight meant I could not ask for a gluten and lactose free meal

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torontolondonmh . 2019-09-19

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Fancied a vegetarian roll, none available for a least half an hour, so settled for a sausage roll. Bad choice dry tasteless and that was just the sausage the roll was worse, never again

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CommanderE31 . 2019-08-29

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Pret A Manger is situated in Gatwick North terminal. It is to be found upstairs along with many other eating places.

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Pisces232 . 2019-07-18

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This Pret is the one next to the gate 106.

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MrGV79 . 2019-07-15

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Had a nice breakfast and good coffee. Terminal is super busy as a lot is renovated so was good not to have to line up for the restraunts.

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BlakePamp . 2019-07-13

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We bought four baguettes, two for our breakfast and two for our lunch on board the plane. All were well filled with interesting ingredients and the bread was seriously fresh. The accompanying coffee was 'organic', they said. Well, it tasted good, which is all I care about. The baguette flavours we chose were 'strong cheese and pickle', 'avocado and bacon', scrambled egg and bacon'. All tasty.

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BroLucius . 2019-07-12

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Good, fast and good simple menu for the quickies. Clean, neat and systematic place. Recommended. Look ot for it.

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jeevest2018 . 2019-07-04

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Wednesday 19th June 2019. Breakfast (and lunch for plane). Nice sandwiches and drinks. It was packed at 6:30am, but we still found a table for 5. It's all decent food and therefore gets recommended here.

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D1827OWjohnm . 2019-06-29

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A really busy place Staff are good but some of its customers are a pain Had the cheese and pickle baguette Tasted pretty good and was luck to get the last one No free tables so had it as a takeaway Looked like they had a wide choice for vegetarians

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Tars64 . 2019-06-23

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Gave this review 2 stars for two reasons;

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KarlSussexUK . 2019-06-16

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Huge queues 10 mins wait to pay, tables uncleared. Food and drink good but need more staff at peak time

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nicmy . 2019-06-10

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Visited the location at the Gatwick South Terminal. Great food leaning to healthy choices, good selection of breakfast and lunch foods, plus snacks. Employees friendly and helpful. Kept very clean considering the high volume of traffic in this airport... conveniently located on second floor with other shops.

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Susan W . 2019-06-09

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Timing is everything here, its very busy. Our food was very fresh and tasty. Getting a seat can be a problem.

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Steve R . 2019-05-23

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We took a snack lunch in PAM before boarding a flight to Tenerife. It is really excellent that you can get their extremely fresh baguettes (I chose bacon and brie filling) and coffee for the same price as on any high street. When waiting to board our return flight from Tenerife, a week later, we were charged much more for very moderate sandwiches (5.50 euros) with little discernible filling. The coffee was not so good either.

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BroLucius . 2019-05-03

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At least there is some half decent food here when you compare to the other eateries here.

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Premolars208 . 2019-04-28

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Couldn't be bothered to wait for the plane breakfast so bought my own at very reasonable prices and took it with me.

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MichaelMacartney . 2019-04-26

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Just before our flight early in the morning we needed to have a quick breakfast. They had some options that fit into a very specific diet for one of our family. And some really good breakfast sandwiches that were hot. The queue was very large yet it’s the best managed Pret I’ve ever seen. Waited less than 3 mins before I had paid and a fresh coffee handed to me! Next time I’m in the north terminal I’ll be stopping by!

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AndreK933 . 2019-04-21

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I like this place - doesnt matter if its in the cities or at the airports - good sandwiches, coffee, drinks. But this time at Gatwick airport (even it was not busy) the table and floos were superdirty, full of crumbs and nobody cared.

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isabel p . 2019-04-15

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A big shout out to Victoria and the team who went well above and beyond with answering my dietary queries. Victoria as Manager came out on the floor with the book of allergens and personally showed me what was available to me around the cafe and then made sure I went away with an extra sweet treat on the house! AND this is the first place on my travels back to the UK where I found turmeric latte (my favourite in Oz!).

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Wendy C . 2019-03-29

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Picked up a take away to eat during my flight. Standard Pret fare, so you know what will be on offer and that the quality will be good. Picked up several items including Bircher Muesli and a chocolate croissant. Very enjoyable when I ate them mid flight.

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. 2019-03-26

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Thursday 21st March and we visited this sandwich bar which is located on the mezzanine floor, by the escalator, at the far end of the departure lounge.

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. 2019-03-24

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I love the apple and ginger shot and the coffee of very good. We also had a lovely salmon and egg baguette - yum. Pret is constantly good with food and drink - my preferred choice :)

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. 2019-03-11

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Get your breakfast on the go We got enough to eat on the flight and when we got off. We love everything about Pret in the South terminal.

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. 2019-03-03

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Early flight to Palma, Mallorca.

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. 2019-02-19

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2.9.19 They expanded this Pret much nicer. Still could be bigger as they run out of stuff at lunch hour. Good value. the Doctor Hit me with some BIG LOVE ❤️💕 and a helpful VOTE! Written 2.10.19 the Doc!

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. 2019-02-10

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I bought a flat bread chicken and pesto sandwich and cup of tea prior to my flight as I had had eaten nothing all day. I had great difficulty finding a seat in the service area provided and was forced to sit on a stool in the raised table section which had not been cleaned. It tasted strange but I was hungry and I remember thinking “I hope this doesn’t make me ill” it was a bit dry. I finished the cup of tea, but threw a quarter of the sandwich in the bin as it was really quite unpalatable. I had an evening flight from Gatwick to Aberdeen, arriving at 8pm. I had an early night, and went to bed on arrival at my families home. I was wakened at 02.30 with stomach cramps and nausea. I then spent the night in the bathroom, being violently sick until 05.45. I wonder if anyone else had a chicken sandwich with he same outcome? A comment from Pret would be appreciated. The vomiting was overnight!!

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. 2019-02-10

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Lovely and fresh food with lots of dietary options. Friendly and quick service and lots of tables available.

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. 2019-02-04

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We always choose Pret a Manger in Gatwick when we have a hour or so to pass, waiting for the boarding announcement. The baguettes are amazingly fresh, and are removed from sale after 90 minutes to be replaced by freshly baked ones. Coffee is freshly brewed on proper machines and the prices are no more than on the high street/ A pleasant experience all round. If you happen to be on flights that do not supply refreshments (or charge a lot for them), you can buy some tasty baguettes sandwiches or croissants from this chain.

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. 2019-02-03

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My first time at a Pret. And my last. Partly went because the other food offerings in Gatwick have really eroded in recent years [unless you like burgers] and partly because I really expected to like it given its reputation. We are two vegetarians who for brunch after a long haul flight and before our domestic flight home.

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. 2019-01-21

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Really refreshing to see staff members happy and welcoming at such a busy and early time of the day. Coffee and croissant was great :)

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. 2019-01-10

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I have to own up, I love Pret. I can always find something I like and can eat (limited diet). Their coffee is always good, they use decent ingredients and the prices are reasonable. This extremely busy branch is well run.

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. 2019-01-04

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Lovely staff works there, whom put their effort and passion in what they do. Always very generous. Worth going in for any time of the day. Do not be afraid about the queuing, it goes really quick. Extended seating area, many food choices.

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. 2019-01-03

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Come here for a coffee and pastry for breakfast before my flight. Good coffee and pastry but rude staff would advise going starbucks instead

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staceymariej . 2018-11-12

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Well, I have to say there are many offerings at Gatwick North which I would not DREAM of patronising. Pret is one of the best. Always long queues, but plenty of staff so they move easily.

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haylingseagoon . 2018-11-06

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Had smoked salmon sandwich, a cheese and tomato hot thing and a Love bar. Sandwich was tasteless, cheese thing was OK, Love bar fell apart all over the table while trying to eat it and didn’t taste of anything.

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jerseyman1 . 2018-11-05

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Was a little nervous to dine at a pret a manger due to the recent press. I also have to be very careful with what I eat due to having IBS. I had pea and mint soup and a smoked sal. sandwich on the long and firm bun. I tried to speak to a manager to see if there was anything in the soup that would cause an IBS flare up. It was so hectic and busy I gave up. Fortunately, my only symptom from the meal was excessive gas. While this was awkward on the plane whilst flying solo, it was also better than needing to spend the whole flight in the toilet.

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kerry h . 2018-11-03

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Está en línia con el resto de establecimientos de la cadena, que no admite sorpresas (y esta es una de sus ventajas). El Servicio amable y rápido; mucha gente para pocas mesas: prepárese a compartir una de ellas.

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josepBARCINO . 2018-10-28

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Per chi va di fretta e vuole mangiare senza sprecare tempo (soprattutto in aeroporto) la catena Pret a Manger è sempre un buona scelta. Panini, tramezzini, zuppe e altro sempre all'insegna della freschezza. Fila scorrevole alle casse, personale sempre gentile. Prezzi nella media.

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mariopass . 2018-10-25

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Great food and fast service given the volume of people... grabbed a quick breakfast before our flight... coffee hot and tasty...

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zalacraigh . 2018-10-24

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Coffee was disgusting and cold. When addressed it to the server not interested. Let’s hope I don’t get poisoned.

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Maxnem . 2018-10-15

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Realised I had been charged for two cups because I asked for a 'stronge cup of tea'. And when challenged, he argued that it was two teabags and I had to pay double the cost of a tea!

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sharonbierer . 2018-10-13

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Pret A Manger at North Terminal Gatwick was extremely busy when we visited mid morning. There is seating available both in the cafe and outside, but you need to be lucky to get a seat. General seating is available.

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Pisces232 . 2018-10-05

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Came here during the Saturday morning peak departure time, so it was a nice surprise to find that there were virtually no queues and the cold/drinks and food cabinets were well stocked. The staff were friendly and very efficient. The coffees were good and the pastries were tasty. If you can't find a seat within the designated café area, there's plenty of general seating nearby. Seems like the best bet for a hot drink and a snack in the terminal.

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Nicholas H . 2018-09-18

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British
outdoor_seating_153039takeaway_153039delivery_153039

Excellent Sunday breakfast Had an excellent breakfast here, one of the best I’ve had for a very long time. The staff could not be more helpful.

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3.5

66 Opinions

location-iconCrowne Plaza Gatwick Crawley Hotel
British
outdoor_seating_153083takeaway_153083delivery_153083

Ordered food the waitresses were great, the food was good, quite a lot of choice on the menu, overall a very enjoyable meal.

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3.5

586 Opinions

location-iconCrawley Leisure Park
British
outdoor_seating_153071takeaway_153071delivery_153071

On approaching the restaurant walked past 3 kitchen staff smoking sitting on the grit bins. Booked table online as thought maybe busy but was surprised to find it quite quiet, took ten minutes to get the attention of the waitress to order our drinks and food and then another 50minutes for me to ask and point out that our food was waiting on the serving hatch for the last 5minutes. And then waited an age for us to be offered the desert menus to de the staff then clearing a table that had been left for an hour. The salad bar was poor and half empty and hearing families being told it would be an hour and half for a table when there was only a max of 4 tables with people eating didn’t seem right. On speaking to a staff member was told it was because they have been taken over by the hawth and half the staff have been sacked and the the rest have been cut right back so was only two serving staff on shift.