Pret a Manger in Hillingdon

I went to the store today and I was refused the purchase of 2 untoasted sandwiches. I was told by the lady behind the counter that she could not sell them untoasted. And said I could not buy them unless she toasted them. Which I find absolutely ridiculous. There was no sign up on the sandwich section to say that these can not be sold untoasted. I never have an issue when I buy tosting sandwiches from greggs when I say I don't want them toasted as I'm taking them home for later. What a joke I won't be back.

I go here every day .. staff are perfectly amazing, friendly and quick .. it has the best service in any coffee shop I’ve been to .. great team …. Only disappointment is that somebody in the hierarchy have just made the staff cover their ear-rings, nose Studs, etc etc with blue plaster ….. and the staff are clearly not pleased … it’s down to a customer feedback on a mystery shopper … and a regional manager thinking more of a score than the team …. no other coffee shop or cafe or food retailer in Uxbridge does this … or Kingston or Epsom or Sutton …. So please let your staff express themselves and stop the silly blue plaster rule

This is my favorite sandwich here, little disappointed with the soup range but sandwich is always piping hot!

I come in here regularly for breakfast of porridge and a filter coffee. Obviously it is a chain but the porridge is nice quality although the portions of sprinkles to put on top seems to vary but you can take two or some honey. The coffee is ok too and cheap. It is very pleasant to sit by the huge windows upstairs and the toilets are kept clean.

So rude and unwelcoming. Been in few times and everytime served by her, she messed up frappe orders!! And rolled her eyes,which I stated wrong order. Terrible customer service from her every time!! She is reason I avoid Uxbridge store,horrible women makes you very unwelcome!

Popped in for a coffee as I had some time to kill. Wish I hadn't. The staff treated me like I was inconveniencing them and looked down their noses at me. I would avoid and go to Costa. This place is horrifically snobby and overpriced pretentious rubbish.

Absolutely delicious mushroom risotto. This is my favourite lunch time stop in Uxbridge. I'm always served by the same lovely woman- sorry don't know her name but she has short hair and always so helpful. This was the perfect lunch to ward off this freezing weather and the ciabatta was great too

Perfect lunch stop. Try to get the lobster roll it’s phenomenal. Staff are lovely and Victoria sponge is to die for

Really impressive range of soups. Very good value for money and you can either have ciabatta or brown bread with it. They are also piping hot which is a big plus.

Lovely staff really really helpful. Chicken Caesar roll is so tasty as is the chicken Katsu soup - also the dark chocolate almonds are fantastic

Its always busy at lunch but staff are quick and efficient. Food is always fresh and very reasonably priced. The coffee is good with a varied selection of milk substitutes. Only downside is that they give you plastic cutlery which isn't good for the environment, please change to something like wood.

Really great omelette selection especially if you are doing keto. Hot from the hot counter. Good size portion and very good staff. A great stop for a quick lunchtime bite

Very good chicken Caesar gluten free half sandwich. Coffee is also good and staff are very helpful. It’s a great place to grab a quick lunch and I always find something that I can eat happily

I often visit this branch of Pret for a pit stop when I'm shopping on Uxbridge high street. Pret offers good coffee and really tasty food, lots of which is healthy, and for this reason it is superior to main rivals Costa and Starbucks. You do pay a slightly higher price for the food, however I think the high quality is worth the extra money. On today's visit, I was served by Neelofar who is usually smiley and welcoming, however today she didn't crack a smile once nor make me feel welcomed so she must have been having a bad day. This negative aside, the food I ordered was delicious and the atmosphere inside the cafe was pleasant. I ate a simple lunch of ham and Grevé cheese baguette with vegetable tagine soup and washed it down with a mineral water. The baguette has a delicate flavour and is one of the lighter rolls Pret offers, and the soup is hearty and filling. I ate my lunch on the first floor and was lucky to get a seat by the window which is expansive and provides a good view of the high street so you can people-watch if you're like me and enjoy doing that while you eat. The staff can sometimes have the air-con blowing too cold which can make the restaurant chilly but that wasn't an issue today (it was the service that was frosty today). This branch offers various tasty and healthy food options, is a bright and pleasant space to eat in, and - despite today's out-of-character unfriendly service from Neelofar - is a very good place to go for either your breakfast or lunch when you're next on Uxbridge high street.

I visited this Pret yesterday with a friend. Whilst there I had a really bad coughing fit which resulted in everyone thinking i was choking. The staff were really kind and attentive, three different staff members came to my aid and ensured I was ok. Everyone there was very helpful and friendly even though they were really busy. I'm very grateful to them all.

Had the mac and cheese with prosciutto- piping hot and absolutely delicious. Also worth trying the coconut milk hot chocolate. Very attentive staff

I visit this store daily for coffee and breakfast or dinner after work, the food is always excellent never disappoint, but what makes this place special are the people that work there Sonata ,Brigitte and Alex , well done guys :) you always make my...

The service in this Pret was absolutely terrible. Served by a woman at 11am when it wasn't busy and was not greeted by a smile, hello, or what can I get you?. Instead I asked for a filter coffee and was barked the price before...

I wanted to leave a review as I’ve been going there for years specially in the morning. (The one right next to the station) They never miss to say a few words to anyone who’s a frequent customer, always cheerful. And! They make the perfect...

this is amazing place and the coffee absolutely great , staff very friendly,and it is very clean place

Have started to use this as it provides excellent coffee and mini Victoria sponges. I always sit downstairs as stairs are a problem and it has a very peaceful atmosphere and caring staff.

The place might be larger, but in the mornings service is entirely average. 5 people making coffee 5 people stocking the shelves, nobody at the tills so you can buy anything.

Pret a Manger in Uxbridge offers the usual selection of sandwiches and drinks. It is spacious with plenty of seating both upstairs and downstairs. The restaurant is air conditioned so it can feel cold even on a hot day. There is free tap water to...

Terrible classical frappé... As a joke the said have frappé, terrible frappuchinno...not frappé... You know what is frappé but you do it because in area live a lot Greek and Cypriot people...DON'T TRY...

Not happy at all. AC is extremely high - every customer who goes upstairs is noticeably affected. No WiFi! Music way too loud and energetic genre- verging on nightclub levels of volume and vibe. I wouldn’t expect headbanging music at a coffee shop. Staff are...

Visited this as it's just opened. I had quite a chat with barista about cappuccinos. Had to ask for another one as it wasn't frothy thn it was ok. Friendly staff but seating upstairs too cramped and close together. Design not well thought out but...

For as long as I can remember, the building on the corner of Windsor Street and High Street Uxbridge was the National Westminster Bank, in fact it may have been there from the time that what is now the Pavilions Shopping Centre was first built....

We stopped in to get something quick before riding into the city. It was a good, quick snack, and we were on our way in no time!

i do visit this branch daily for morning coffee and sandwiches or porridge lovely taste and Sonata is the best really looking well after customers ,very cheerful and smiling always

Had a cappucccino to take away the taste of breakfast at Poppiandrys - very nice and pleasant sitting outside seeing the world go by.

Nice place to pop in for a quick lunch, fresh salads, juices etc as well as coffee. Pretty much the standard Pret.

I'm a big fan of Pret. It's so fresh and full of goodness. The service in Uxbridge is amazing. A queue disappears so quickly as the staff work expertly as a team. I just wish there was more seating inside. The salads are delicious, the...

Never disappointed when we stop here for coffee. Out door seating - if weather permits. Small and cosy inside. Lovely variety of food - different from the other coffee chains. Staff always friendly :)

Visited a few times a And never disappointed with coffee or service. Store quite small so only real issue. For coffee or a sandwich no problem at all.

My go to place at lunch times. Friendly staff and great selection of food however the place is too small even when you want to takeaway. It's too crowded! It would be ideal if you moved to bigger premises!

When in the uk I regularly visit this cafe. Good sandwiches and coffee/ juices. Service always great and outdoor seating.

I've many many times, have sat outside tables good service really really good service, my favourite coffee shop in uxbridge.

I love sitting here. I was recently staying in Uxbridge for a while because of a medical emergency and wandered over here every morning for their fantastic chocolate and almond croissants. The rest of the food is good too, including the two sandwiches I took...

A skinny latte accompanied by an almond croissant and a chocolate croissant every day while I am in Uxbridge. Both of these latter are amongst the best I have ever eaten. I love people-watching from the seats in front and try to make the croissants...