Malt Shovel in Hillingdon

Sorry put the last review in by accident. Went here a few years ago with family and friends. Had a lovely meal with good beer.

Grwt service by Reece and gear food by the chef. All in all 10 out of 10 and would come again.

A lovely modern restaurant that's still has that lovely charm and old look along the canal .very cozy inside. Staff absolutely great and the food exceptional. I'd definitely would return again

Lovely meal for two here. Staff, especially Rose, were so friendly and helpful. Food was great. Lots of help for allergies. Dog friendly too 🐶.

Amazing everyone is so nice except when I went to get a spoon only one person listened our waitress was called Tiarney

I do love this place. Food is great and staff are amazing always very friendly and welcoming.

We had a really enjoyable lunch at The Malt Shovel and had excellent service from Tiarney

I regularly eat at this pub. The food is probably the best in the area and it has a decent range of beers, etc. Staff are always friendly, but service on occasion can be hit and miss. There have been a few occasions when going to the bar I've encountered a few patrons looking puzzled because there is no one behind the bar.

We had a lovely experience at The Malt Shovel, staff were incredibly welcoming and knowledgeable. The pub itself felt very festive and cozy, perfect for the Winter ahead and a very inviting bar and selection. The food we ordered was delicious, 3 out of 4 of us ordered the pie of the day which was delicious, along with accompaniments and a very good portion. We will definitely be back, and we very much enjoyed the pub quiz. Definitely on the pricier side but we had an offer by signing up the app which was a nice bonus.

Great food and service, Kenny our waiter very attentive and gave good service

Great service & food was faultless. Highly recommend for a Sunday aternoon.

Lovely Sunday lunch with the family Tiarney served us and was very helpful

Had a wonderful meal with excellent service from Kourt

Delicious new menu, great portions, excellent friendly service from Ebony

Excellent food and service by Ebony and the team. I will tell other people to come here. Delicious!

Lovely food, great drinks, service from Kourtney was amazing would highly recommend x

Rose was very friendly and very efficient. A pleasure to be served by her.

Lovely atmosphere, apparently it was done up recently. Huge portion of fish and chips and lovely lemon tart dessert. We had the elderflower drink and it was so refreshing. Definitely coming again for xmas.

Food was amazing. Best fish and chips in the area.

Very friendly and informative staff, especially Amy and Leah. Great burger and chips.

Good food, friendly service. Nice to watch the barges go by on the canal. Handy car park that wasn’t too full when we were there

When it comes to London pubs, you don't get much more cosy and wholesome than The Malt Shovel. The atmosphere was warm, vibrant, and the service by Amy and Leah was impeccable. Will definitely come back.

Very dog friendly pub with good food.. the serving time is indeed a bit slow, but the atmosphere is very relaxing. People are very nice, will revisit again.

We had a lovely table in an alcove by a window Staff very attentive and still referring to customers as 'my lovelies',quite twee! Pub seems not to be heated during lunch time visits Monday to Friday

Had a lovely meal today and our server was Reece. Really tentative and helpful and had service with a smile

Have had an absolutely delicious lunch at Malt Shovel today we shared a Calamari starter then I had the Fish n chips & hubby had the steak & venison pie both meals we amazing & staff were very attentive & friendly just the perfect lunch out will definitely be going back soon

Had an amazing meal at the malt shovel today. Ben and Sophie were lovely and welcoming. Will definitely be coming back!

Lovely Coffee art by Reece, lovely atmosphere, highly recommend

We were here last night for drinks Today we booked a table for 7 for Sunday roast We were asked to open a tap to order our drinks, which we did We ordered our Sunday roast on the app, which we paid upfront Our different Sunday roast was very tasty After we finished, we have to wait for more than 30 minutes to pay for the drinks - on the tap - as the system was down. We couldn’t neither leave nor pay or order more drinks or get complementary coffee. The supervisor Simona was not very professional as she was only shouting / panicking giving no proper answer whether how long we should wait or if the bill can be sent to our phone. Finally we were told that the system was back to normal and that we could pay our drinks ( invoice is attached ) Very disappointing —////—-// Last night - October 26 - We had dinner & drinks, a £30 was deducted from the bill. Thanks

I'm not sure if it's worth coming back here. We came for a family lunch, the service was slow, we ordered a bottle of wine which was left in a bucket with ice by the side of the table, not opened or served. Finally the food arrived, and then we had to wait 25 minutes for the bill to be brought to us, the waitress said "you have to go to the bar to pay" ok we went and were asked for the physical card as apple pay is not accepted, wait a minute...what?.

Good food nice pub. On the side of the canal.just been refurbished.

Probably my favourite place to eat locally.

Lovely refurbishment, decor is so nice. Food was very good and we were served by an excellent waitress called Ebony who was very helpful and patient with us. This was my second visit recently and we will be returning.

Food was great, best fish and chips I have had in ages.

New menu after refurbishment. Had the pork belly and it was Good!

Loving the new interior since the refurbishment. Really cosy and lovely place to enjoy a meal. Staff are really friendly and accommodating and the food was delicious. Well worth the visit, especially if you get a table by the window looking out over the canal.

One of the best 10 0z ribeyes I have had in a very long time First time visiting but I will be back

We went for a midweek dinner, as always food was perfect, lovely atmosphere, and great staff, our server was Ronnie-Ann, she was very polite, friendly and attentive, good service makes all the difference, we will be returning soon.

Pub Quiz on a Tuesday Night is fun

Excellent service and food in lovely surroundings. Menu was varied and food plentiful. We were a party of 15 and nothing was too much trouble for the staff; we were seved promptly and everyone agreed the food was excellent. A great place to eat and would throughly recommend.

Lovely meal here with my dad. Devour is good, The view is lovely. Cauliflower cheese is fab. Trio roast was delicious.

I would like to say that myself and my two friends had such a lovely lunch today at the malt shovel, and would like to thank Katie especially for her warm welcome and wonderful service she gave us.

Had a lovely meal, great location by the canal and was served by a super team, special thanks to Sophie for serving us :) Shout out to Katie, Tiarney, Reece, Tia and Ben for also being awesome

Tried the shovel for the first time since it was updated. Things started well, we were shown to our table and our order was taken by a very professional young lady who told us it was her first day serving as she was normally behind the bar. Our starters came and were excellent... And that's where it started to go wrong. Before we'd finished eating our starters our mains arrived. We pointed out to the young man that they were pretty useless to us at this point seeing as we still had our starters to finish. He took them back to the kitchen and we spoke to the member of staff who took our order who assured us that fresh meals would be cooked for us and brought to the table after a suitable time. What happened next was surprising, the meals we were given clearly weren't fresh and clearly were the ones brought to our table earlier having sat under warming lights for 15 minutes or so. The bun on my burger was dry and crispy, everything on the plate was hot including the sauce and salad that clearly should have been chilled. The mushy peas on my wife's plate had a thick skin on them, the fish grimly dry and sad looking. Yum yum. We went and found the member of staff serving us and on being told she looked horrified by what we'd been given apologised and ushered us to the manger. At this point things might have been saved but while she was apologetic and willingly subtracting the cost of our disastrous mains offered nothing more, no drinks on the house, no discount of any kind. Just a request that we give them another chance. Lol. Sadly I didn't keep a copy of the bill so I'm left with a horrible feeling I actually paid a service charge for the pleasure of having half a meal. The starters were great, some of the staff are excellent but something is very wrong. Thanks for replying but you had several chances to make things right while we were in the restaurant. We've no intention of returning, customers lost forever.

Great night and the service was amazing. We were served by Reece and Tiarney and they both did an amazing job.

A warm, cosy pub with friendly attentive staff and superb food.

Super delicious, great atmosphere, highly recommended❤️

praise! Beautiful photos Fish and chips are delicious 😋

I haven't been to the Malt Shover for quite some time, and so I was pleasantly surprised to see that it has had a bit of a makeover. We booked a room for a wake and had a buffet lunch, which was very good for the price. The room was very well set out with a door to the canal towpath. I would recommend this lovely little pub/restaurant. And will be very happy to visit again, albeit for a happier occasion.

Lovely visit to the Malt Shovel, great vegetarian options. Amazing service from Amy!

Amazing food, service and atmosphere. Pork belly was fab

Food very good, but Turkey stuffing looked and tasted like a 1cm thick piece of wood pellet - obviously from Iceland and overheated . The turkey, Yorkshire pud, gravy and veg were nice. Kids enjoyed their pizza. Service was very good and serving staff (Tristan) very pleasant and helpful.

Nice pub and friendly staff. Always get great service from Simona, Amy, Ebony, Shirley, Leah, Tia and Reece

Great location, great atmosphere and Sophie made our late lunch experience so wonderful! Thank you, Sophie. Mark & Joe

We are regular customers of Malt Shover, manly for brunches or lunches outdoor in front of the canal. Always have great time with good food and wine there. Yesterday we had dinner for the first time there after the renovation done in July. Excellent new menu after renovation with grilled lamb, wine, lemon cake, cosy atmosphere and great service. Thanks to all the staff there. We’ll be back soon

A wonderful Saturday afternoon lunch! Food was excellent and the service from Ben was top notch! Thank you Ben, we will back and hopefully you’ll be around!

Nice attractive place for our event, room was lovely, service and food great. Thank you everyone

Excellent on each choice. Refurb, very, very nice. First time back since the makeover.Reece, our server was very helpful and personable. Thank you.😃

Great food, great service and beautiful refurbishment. Love this place. Had an excellent Sunday Roast. Server was Reece. Definitely recommend.

First time at the MS. Every bite was a delight. Great atmosphere. Great menu choices. A special thanks to Sophie who took such brilliant care of us.

Delicious food and drink. Tristan was attentive, polite and kept checking to ask if all was OK. Happy Birthday was sung to our friend which made it very special. We'll be back !!!! Diane, Mary, Donna and Yasmeen

Our server Simona was very friendly and attentive ensuring that we were happy; could not have done more if she tried. Hospitality needs more people like Simona.

Came tonight with my family, Shirley served us and was honestly amazing, very lovely woman and happy with my experience Thank you very much x

Ate here this evening 17/10/24 1 - No ice machine not working so just a G&T so not the same 2 - pint of juice for my grandson , dirty glass and black bits in the drink 3 - ordered pepper corn sauce got Burmese instead 4 - ordered rib eye - wasn’t rib eye 5 - long wait for food , ordered my grandsons ice cream middle of eating main so it would come on time 6 - Not enough staff Staff were lovely , redecoration lovely & the food was good we had 40% of mains so good for the price ….just the points above … I won’t be going back Thank you for the reply ….. wont be coming back !!!

Fish and chips super Location top Very good service

Absolutely thrilled to come to this lovely spot for the first time. Our party was 18 persons and we all had an amazing diner, very convenient to use the app to order and pay. Quick and kind service, delicate dishes, but generous. Good prices as well! Definitely will be back !!

Went as a get together with peeps from work, for an evening meal, the menu had a great choice, the service was spot on, ordering was made really easy from using the QR code, we sat outside, view was lovely of the canal , I only ventured inside only to go for a toilet, on route I found the inside cosy inviting, clean and full of charm, also the toilets spotless. The staff were very helpful and approachable, , there were around 15 of us, and everybody had a great time. Will definitely be back.

It was a birthday meal and the location was perfect. Nice, clean and bright. Far enough away from other guests that it felt intimate but not too much that we were not checked upon by staff. Great choice on the menu, really good about allergies etc. Great value - we were well fed and anywhere that provides extra gravy as a norm deserved a special mention. Staff were polite, cheerful and knew their stuff - all in all a great place we will come back. Oh great value too!!

Great food, way above the average one that you may get from a stabdard pub in the area. Very pleased with it. Good service from the staff.

Food it tasty, nice location, very pleasant atmosphere. Kind and friendly staff. Highly recommend.

Oh dear, you can change the look but not the service. This Sunday 3hrs yes 3hrs to serve a two course average pub meal not be going back in a hurry.

Another wonderful visit to the malt shovel. Always a warm friendly welcome from the staff and we are looked after so well & the food was excellent once again. Thankyou to all the team

Very expensive here for what you get, Sunday Lunch - I had Trio of meats, It was literally 1 small piece of beef, Pork and Turkey for £22.50 !! The lady serving was nice and polite and I told her I was not happy and she said she would get the manager to come and see me but no one showed up !! Roast Potatoes were so tough and chewy as though they had been under the heat lamp for hours, and by the time the Veg had been brought to us the rest of the food was going cold, Nice pub but we wont be returning !!

rhys and ben gave excellent service followed by amazing and outstanding food. highly recommend to families as the pub is family friendly and attend to needs

Sophie and Leah were absolutely amazing to our table, made us feel welcomed and invited in. Food was amazing, definitely recommend to families

We have been coming to this pub for the last couple of years and normally enjoy our time. However on 1st Sept we (4 people) had an awful time. Pub was extremely busy due to the lovely weather and last Sunday before kids went back to school. Bar staff were slow and service was even slower. Had to send back drinks on numerous occasions because they got warm due to late delivery. Going directly to the bar was also a slower experience, the newly trained staff were struggling, until Sai turned up. Basil Fawlty should have turned up with his staff, would have added to the carnage. Anyway I’m no Victor Mildrew, don’t like moaning too much. I would have given one star but the duty manager Ben saved the day. Thank you Ben for understanding the issues we raised and reflecting that on the bill, you have our goodwill and we will return. Also a big thank you to Reece and Sai who went out of their way. Both are a credit to the Malt Shovel. Sanj and party

Recieved a £100 fine for staying 39 minutes in car park for ONE pint on a dull Wednesday afternoon at 4. After manager contacted me the fine was cancelled within hours of receiving it. Excellent customer service and explanation of pub policy, now have no hesitation to return and try some food next time

This was the first and last place I visited on my trip to the UK, definitely a great way to start and end my first trip out here, great atmosphere, food, and drink, highly recommend

Food was overcooked and dry but otherwise the a nice friendly pub

Exceptional service from the moment Tristan seated us. The sunny day, beautiful surroundings, and outstanding food made for a truly remarkable experience. Bravo!

The potential to have a really good time here can be ruined by a) the attitude of the staff b) the time waiting for food c) the quality of the food served. I’d read the reviews and knew there was a chance of a long wait for food however an hour wait for a Sunday roast is too long. Starters: sharing platter came without any side plates for the four of us and the lack of presence from staff meant we just ended up scoffing them down like slobs. And they didn’t bring any serviettes! But it tasted really nice though. Main: Sunday roast. Took over an hour to come. The meats were ok but the roast potatoes must have been from the day before because they were hard and inedible. Definitely not fresh potatoes. The broccoli was soggy and parsnips were burnt so badly we couldn’t eat those either. The carrots were huge, literally just cut in half lengthways unpeeled and almost raw. The bacon on the pig’s in blankets, again was so burnt that it disintegrated. So my Sunday roast just meat, stuffing and gravy as most of it was just awful. And that goes for 4/4 of us. So terribly underwhelming! It’s such a lovely venue. The lack of staff was evident and the attitude of those that were there was not great. The food really let it down. First time here and not sure we want return.

Asked for starters and main together got starters. half an hour later had to ask three times for mains roast beef , potatoes and veg inedible gave beef to the dog. Waitress apologised for wait said she there was a mix up with the tables. Nice location for a drink but won't be having food again.

walked in for lunch. Sai served us drinks and he’s good at it

Love how Sai constantly keeps his smile on his face while serving

Very friendly staff, Good food , Prompt service , Would definitely come again

The staff are very accommodating. The pub has great ambience and history, plus there is the appeal of the picturesque canal on its doorstep. Plus, with a qr code on the table you can order from outside and get table service!

Had lunch which was very nice with outside seating

Sai got an amazing customer service z great knowledge of the range of drinks and food. A great experience

Excellent service provided by Sai, made me feel extremely welcomed and provided everything I needed extremely efficiently. Food was great also. would definitely recommend.

Sai gave the best service ever, super friendly and answered all my questions with a smile. Would return for him!

The lovely smile as your greeted by sai is just a wonderfull sight to see he really makes the athmosphere ,a beautifull pub and great food ,well done !

Absolutely phenomenal service from Reece! From the moment we were seated, Reece went above and beyond to ensure our dining experience was nothing short of perfect. His attention to detail, friendly demeanor, and deep knowledge of the menu made our evening truly memorable. Reece anticipated our needs before we even had to ask and made excellent recommendations that enhanced our meal. It's rare to find someone who is so passionate and dedicated to their work. If you're lucky enough to be served by Reece, you're in for an exceptional dining experience. Five stars all the way!

I have really enjoyed my time at the Malt Shovel and I am so glad that the Malt Shovel is my local pub! The managers Rhys and Ben as well as Tiarney, Sophie, Maddie, Katie, Brooke and Ronnie were so warm and welcoming! The atmosphere was so homely and the food was amazing, if you like seafood the Prawn skewers tasted amazing!! All of the staff were so nice! This pub is also dog friendly with an amazing view of the Canal! Can't recommend this pub enough!

Great food. The waiter Katie was amazing. Knew what she was doing. Definitely coming back

Food arrived after over an hour, the excuse given was that there is a 45 minute wait time... not sure how that makes sense honestly? Barely any fish in the sandwich as well and also came out stone cold. Calamari had to be sent back as it came out cold before the sandwich arrived ajd hilariously came back cold again after being sent away, it arrived at the same time as the sandwiches so couldn't be bothered raising for a 2nd time that the food was cold. As someone who genuinely hates raising complaints (I can't think of anywhere else that I've had to?) the fact that I've had to do so here should be alarming. The best part is that we've been told we'll be refunded but I'm still sat here 20 minutes after being told they'd bring the card reader to do so. Drinks were OK though, so that's something. Cheers! Update - We came inside to do this and the manager had clearly forgotten... I was refunded in the end, thanks for that. Appreciated the appologies - understand its short staffed but would have appreciated some more proactivity dealing with the issues rather than forgetting about it. Also not sure about blaming the kitchen for the entire thing? Other food orders came out faster than ours. It seemed a lot more likely that front of house forgot to put the mains through but honestly don't I care either way. Also I appreciate being told it won't happen again but this isn't the first time it's happened here... granted the last time was years ago but it was the reason we didnt come back for this long In the interest if fairness if your just coming for drinks its a nice old pub, the queue for the bar and sometimes be long at peak times, but generally it's OK. Outside space is nice as well.

Celebrating 5 years, my parents treated my husband and I to a lovely lunch at your restaurant. It was crazy busy in the car park, so we weren't entirely sure we'd get a table, luckily they had an upstairs and it was lovely and quiet too. (Ive been going there since a child and ever knew there was an upstairs, either did my parents) we were very impressed. Just before ordering our waitress said, 'As it's so busy there is a 45mins wait'. Yet when the food came, I think we waited something like 20mins. Again, very impressed, especially on a busy day. My self and my mum ordered the chicken stewers, my dad had the prawn stewers and my husband had the battered chicken dish. When the stewers came out..WOW, it was a size and a half.... and beautifully cooked. We all enjoyed our lunch very much and had a lovely dinning experience.

decent pub with good prices, lovely grand u ion canal views

Little bit expensive but quality and quantity of food is very good . And the malt is dog friendly too. I very sadisfied and will come back again whit my friends

Had an amazing birthday meal here yesterday and the food and service was fantastic. As I'm on the mailing list I received a free bottle of prosecco for my birthday and our server Ronnie-Ann gave me a free birthday sweet treat. Remarkable service by a remarkable member of the team.

The food was terrible we will never return