Pret A Manger in City of London, Westminster

What a rude service!! Didn’t call my drink but then got rude when I kindly asked for it. Definitely skip this pret the next time.

Needed somewhere for snack before going to the theatre, after lunchtime, highly recommended. Prices as you would expect in London, good value for money. Hot chocolate best we’ve tasted. Staff very nice.

I love the caramel iced coffee (even better with extra pumps)!

After eating a bowl with feta cheese and lemon dessert on Thursday, 11th of July, I started to feel unwell after an hour and got food poisoning. It was horrible and I needed to spend a few days on the toilet. Horrible experience. Do not recommend this branch for anyone.

Nice chain for a quick tasty bite to eat. Both cold and hot snacks.

Walked in. No customers at tils. Staff member Anthony doesn’t acknowledge me in any way or look up from whatever he is doing but just says - go and wait over there. When I suggest that that’s not the welcome I am used to at Pret his response is “I am sorry it’s what you wanted”. Apparently he was busy and being a customer was a nuisance to him. If customers aren’t wanted the there is plenty of choice elsewhere. I’ll stick to my pret in Shoreditch where the team are warm and wonderful

Honestly, go there usually and did not have a problem. For some reason I went in the morning and the guy there was like not wanting to be there (get it, a lot of people, it is hard) but genuinely treated people like they were annoying him. Did not offer bag, or cutlery. Asked for what I wanted with the tone as if I was disturbing him, Came back later for another coffee, did not listen to my order, did the wrong coffee and then said “you did not say the milk” when I did it the first thing as I always order the same, And then proceed to make comments about me? By the way? I do speak Spanish, so Reynaldo? You should not make comments about other people, never but never in another language, when you don’t know if the person will understand you. Really absurd.

Nice food for starting your day

Kind service and good coffee! I’ve never had a bad experience here 😊

Boho beachside cafe, sand between your toes dining.

Open every day except on Sunday, always a broad variety of food and beverage options and enough places to sit down and enjoy your meal choices. Only the music is sometimes annoying as it sounds like an Instagram "model" singing along with a group of "The Smurfs". But that's a matter of taste. I like it here and will always choose this Pret A Manger over a hotel breakfast when I'm in the area.

Very rude and arrogant Indian guy with long hair serving tonight

Almond croissant and kaba, baba

Lady with red hair runs a tight ship dealing with crowds of decaffeinated londoners - please someone give this lady an award.

Very good selection of cold and hot sandwiches, soup,salads,and drinks. Very well priced.

6.45 is not open , can you change open time in the website please ? Lost alot of time to see it’s closed!

Pleasant Pret branch — calm atmosphere — doesn’t get overly crowded — plenty of seating.

General alright. Good AC conditioner. But they don’t have sockets so don’t expect to charge here.

This Pret location is falsely advertised as offering blended drinks on the Pret website. Disappointingly, the location no longer makes smoothies and has removed their blender. The Pret membership really isn't worth it without blended drinks.

I got my phone stolen in this pret The staff were not helpful at all Be careful don’t have your phone out on the table when in here

Poor service.. . Running out of food.. Pret is going down hill really fast.

I have been using Pret A Manger in Kingsway since 2005 and it remains my most favourite Pret branch in Central London. The staff members are always upbeat and there is a large comfortable seating area. It is in a central location along Kingway, a few minutes walk from Aldwych.

The service is slow and a complete mess, go to another one down the street

Typical good value quality Pret a Manger! Large inside and wide choice of products. Nice seating.

The worst Pret I've had the misfortune of going to. You should go to the one on Strand instead, it's just minutes away. They are EXTREMELY slow and disorganised. I've been there three times. The first time, not only did it take long to get the drink, but my extra hot drink was so hot they burnt the milk and it tasted awful (has never happened at other locations). The second time, after waiting 10 minutes I asked about my drink only to discover they had marked it as complete without ever making it (they didn't tell me this or apologise, I could tell from the argument that ensued between the baristas). Third time I stepped in there, I saw things were moving just as slow as always so decided to pass.

Worst customer service ever, stuff are very rude.

Pleasant decor. A few seats, we used in the evening. God range of pastries with our cappuccinos. Remain concerned on the fate of the coffee containers - landfill?

Excelente lugar y personal muy amable.

Very friendly and responsive staff, environment is great and hygienic. Food is always good and fresh at Pret.

If i could give less than one star i would have given that. How rude are the staff. They dont know customer service, especially a lady on the till. Very rude and not at all helpfull. Kindly change these kind of stupid staff.

It was goood place to sit and chill, have a chat. They close at 7pm. They were running out of the frappes base. Which was untimely as we got hotter days ahead of us so couldn't order what I wanted. But either wai my cold chai latte was good 👍 Great service by the baristas. It was nixe and cool inside and quite spacious so you could sit anywhere. Only thing I would say is stock up on the frappes base 😉

Always run out of stuff and rude staff. Good place to avoid.

Half the time I go here, there is no ice, and they can’t make a lot of the drinks on their menu

Most of the staff are very friendly but today the women who served me was absolutely terrible and had an annoyed face when I was ordering. Very disappointing experience

Nice location, friendly stuff; a bit on the tiny/noisy side, but it really depends from what time you go there.

It was too difficult to explain that we were waiting too long for our order. When we realize that something went wrong, the staff was impolite and impatient to understand what happened.

Friendly staff. Fresh food. Lovely coffee

Un pranzetto veloce sempre al toop

Not a bad location, would be better if they were honest about their hours on the website. Had to go in person to find out they close at 3:30, not 7.

Didn’t let me use the toilet before ordering . Lol cafe nero next door

Super friendly staff, great service.

Espaço muito agradável. Têm um ótimo chocolate quente

Well run, nice atmosphere, you get a sense of service, missing from other Prets

Love their mocha and hazelnut hot chocolate

Their Christmas vegetarian sandwich is to die for!

Good coffee, nice good, great service

Great for a quick bite on the go

Very busy but staff keeping any queues down really well. Food was delicious

No estaba familiarizado con esta tienda de comida rápida antes de nuestro viaje al Reino Unido, pero parece estar en cada esquina ... y ahora están en 10 países de todo el mundo. Llevan sopa, sándwiches, ensaladas, bocadillos, café y bebidas frías. Los busqué y me impresionó su compromiso de usar ingredientes orgánicos. Pero le diré que en un día de 93 grados en Londres, cuando realmente queríamos un refresco FRÍO, ¿todas sus bebidas eran tibias?

Usual pret standard, good service

great choice of sandwiches and snacks- we are vegan and we were catered for well - coffee is good and arange of cold drinks- it isnt cheap but not teh most expensive either

Local onde se pode encontrar comida variada e relativamente barata. O que acrescenta ao facto de ser "pronto a comer"

One of the better Pret a Manger in the area. Always kept clean and friendly efficient service.

Reasonably priced and plenty of choice.

Have been served by Agne today and received the best customer service. Very kind and pleasant to have a chat with - will surely come back once I'm in the area again.

Excellent choices for sandwiches and snacks.

El mejor lugar de comida sana y rápido del Reino Unido.

Fresh, assorted, tasty food. Quick service

The female manager/supervisor, don't remember her name sorry, was very kind and took the time and effort to find me something gluten free from the menu. Plus gave me coffee on the house. Very nice gesture thanks. Will visit again as the customer experience was excellent.

Lovely staff. One lady there always brightens my mornings.

One of the nicer Prets, clean, not too busy, with pleasant and efficient staff.

Rude staff and rude treatment while ordering and when approached. We paid more to stay and they still treat us with rudeness, especially one guy of the staff One of the worst Pret A Manger, never again.

Paddy's Day today. Stopped for breakfast and cheered up immensely by watching staff deal cheerily with grumpy London punters All staff were buzzing, made an effort to wear green and no one was kept waiting more than a few seconds. Breakfast was good too

The best filter-coffee in London only for 0.99£. Super fast, always fresh and always nicely. Highly recommend.

Ótima rede de lanches rápidos da Inglaterra

Amazing staff :) I have been served by Aneta she is amazing ! Very kind and welcoming

I always go to Pret A Manger. Organic, fresh and smiley service

The chicken pesto salad disappeared. I fear my dreams for a successful and chicken pesto filled 2019 have gone with it. The chicken soup is nice though.

5 stars... but wish they'd bring back The "Lemon-Poppy Seed" cake... sigh.

Nice food. Helpful and friendly staff.

Great for a healthy meal whatever you want

Good coffee sold drinkable not extra hot

Typical Pret set up. Nice ambience

Quick friendly service. Good coffee.

Good cup of tea and a tasty pastry. Sensible price and friendly staff.

Goede kwaliteit prijs verhouding. Lekkere, verse hapjes en drankjes. Alles zeer betaalbaar. Chai-soya-latte is hier veel lekkerder dan bij Starbucks. Waar je bovendien in de rij moet staan, en het dubbele betaald. Wij zijn fan!

The right place if you're hungry and you have a few money with you

Good old Pret - it's ok although a little expensive

One of the nicer of these chainsaw

This Pret location is the best Pret location in London. I had the best experience today when I was assisted by Paola who was so helpful, friendly and professional. She honestly made my day!

For eating on the go, it was what we were looking for. Not eaten in at a Pret A Manger before & I was pleasantly surprised. Tip - the daily code for access to the washrooms, is on the bottom of your receipt.

Fantastyczne jedzenie i w dodatku na każdym kroku

Really good service and knowledgeable about some new products when asked. Very pleased!

My husband and I had lunch here whilst waiting to see a show at the Aldwych theatre , good food,good prices,clean and comfortable shop, excellent staff and service.

Don't have Vegetarian food options

Besides the good service I got in the store, I am extremely happy with the way the employees helped me when I left my wallet there. When I got back to Nottingham I realised I left my wallet in their toilet, so I called 3.5 hours after I left the Pret and the woman I spoke to — Agne — made sure my wallet was posted back to me, and it still has all my money + cards in it. Thank you very much, my faith in humanity is restored.

I watched a documentary which included how well staff are trained to work at Pret. They are told specifically to offer not just great but outstanding customer service to all customers. Smiling is a must and going the extra mile. It has to be said that they do an outstanding job and you will notice the difference, if not then take note of the person and let a manager know… a Pret Manager ;) Personally I am always greeted with a lovely smile and a helpful member of staff. The food is so good (though be warned the Artisan baguette is tough on the roof of your mouth, unless that’s just me). The coffee is delicious as is the tea. I’ve tried the big special salad with chicken/avocado/olives etc. So good!!! I will say the Kale crisps are way over priced!? I think it’s about £1.50 for tiny amount of crisps, the worst part is that they taste AMAZING!! So you want to buy more (If you can re-mortgage you house on the spot). The chicken soup is really good, if you’re feeling under the weather, grab one and a roll, that will sort you right out. They have free WiFi and the seating is nice. There are plenty of snacky bits to pick up for on the go, healthy or outright indulgent.

Only went in because it was raining but coffee good

Was OK, the same as any other pret. However the place could have been cleaner. Not sure if it's usual for London but you need a code to use the toilet this is on your receipt I haven't seen this elsewhere.

Repas délicieux mais pas extraordinaire non plus : il faut compter environ 12£ pour 2 si vous mangez en salle avec boissons et desserts

sitio moderno con amplia variedad de platos, bebidas, cafes, etc dado que hacia un dia muy frio hmos tomado una sopa en un vaso termico que por 3,5 libras ha sido como un tesoro. buena cantidad y bun sabor. seguro que durante los proximos dias repetimos en algun momento...

The smallest of portions! Need to go somewhere else if you are hungry.

I can't and I won't. But I love Pret.

Nice pret. Pretty standard quality, but the staff are friendly

my new favorite restaurant in UK

Nice food. Good coffee! They have organic food as well

Lovely friendly staff Relaxing atmosphere Fair prices

There's a hundred places that are as cheap and taste way better than Pret. No reason to go and eat manufactured meals here

Good place and very friendly to have a cup of coffee.

Very good in London for quick bite but wont cost much.