Pret a Manger in Camden

Not cooked as nice as Kentish Town branch

Ignored order delivery notes and wrong item sent again from this Pret. I am vegan and received item with dairy and egg

Popped in for a takeaway coffee, very quick service. Have sat inside as well, relaxing place to drink your coffee.

The perfect Pret! Wonderful staff who always remember their regular customers orders and greet you with a smile to start your day off right. They have to put up with such a range of difficult customers and it’s a real team effort feeling there. The way they can fly through the orders with a queue to the door is something Starbucks needs to take notes on! Keep up the excellent work guys you’re a really special team. Ps. The new cinnamon pastries have been taste tested and it’s a yummy thumbs up from your no.1 customer!

" I made the right choice and purchase, healthy food, served to me by a truly profound lady called Carla." I really had a lovely experience in every aspect, the enviroment was clean, lovely atomophere, playing some nice tunes on the radio. Seating area outside, presents a lovely opportunity, to watch the beauty of life, especially, when you are given a free hot drink on the house, from Carla. Carla, is truly a welcoming, polite and friendly lady, providing service with a smile. Who went above and beyond, helping me where others in the past, didn't hear or see my need, Carla is an expectional woman, which made the whole experience for me magnificent. ;-) x Her collegues, were also polite and friendly, I definitely would go back and recommend others to pop along. Feeling herd and thank-ful :-)

Very pool quality fruit that was not fresh as quite hard and crunchy.

Kyla ? Such a pleasant lady that served me . With a smile . Pret A Manger you are lucky to have her. .i will come again .

I try to give the benefit of the doubt but haven’t had great interaction with the staff. Either dismissive or today just rude. I asked for a napkin. I’m from the us and wasn’t thinking. the long haired kid w glasses, behind the counter mocked me, responding ‘napkin’ in an American accent. Totally uncalled for and not professional.

Exceptional quality, preparation and service from a terrific leader and team at this Prêt!

Please stop putting mayo in everything

Limited choice of vegetarian options, tables and floor are usually quite dirty, not that great for sitting in, but decent quality of food as you’d expect from Pret.

Always a good experience with staff, efficient and remember my usual order :)

Very strange interaction with the cashier, does not say hello, ask eat in take out or coffee? Whats happening here.

I would have given this a higher rating had it not been for the shocking service! Lovely branch. I got the Pret Cooler Mango Sunrise on a hot Sunday afternoon. Very nice and refreshing in the heat. Staff were rude, lazy and unfriendly discussing how they didn't want to be at work on such a nice day and already talking about closing when closing time was a good few hours away. I get that you may not want to be stuck at work on a hot day but there is customer service. You are paid to do a job!

The staff was lovely, they ran out of plain croissant so they sent me a selection of other pastries! So nice of them!!!

Excellent restaurant service from Belsize Park, however poorly prepared baguette received which did not enjoy.

Ignorant and unprofessional delivery partner

I have been often on this brunch. They’re good staff. But the Salvadore is the best one. Hi work very hard and professional, and though he’s the best.

The staff was extremely rude/unprofessional

Typical Pret fare. Well made and presented well unfortunately the staff didn't have a please, thank you or willingness to help between them.

Incorrect item sent despite notes left

Nice staff but no more pret shakers ..yet another pret that doesn't serve them anymore . So dissapointing..

Some of their staff are very unfriendly, they don't say hello, thank you or goodbye. And some people make absolutely disgusting coffees. A real shame when it is the closest prêt à manger from my work!

Pret with the usual limitations looool

Such a nice branch of Pret in Belsize Park. Spacious and comfortable. Staff were really nice too. Thank you for making me feel so welcome.

Nice pret with tables outside to sit in the sun. The staff were friendly.

Freshly made and healthy food, and it is convenient for the tube. Would be good if staff would serve with a smile. It appears that the space is used for people to work when you buy something to eat and want to sit down, there is no space available as they are occupied by people with laptops

Love a pret coffee staff polite

Lovely, thanks for the delivery.

Closing toilet 1 hour and half before closing time, it is ridiculous . No Gyngerbread syrup . Not the first time my experience in this store

Always friendly staff in my experience. Great matcha latte 😍

Took forever and they didn't have many items available

Service too slow. Unprofessional behaviours from memebrs of staff in front of costumers.

I had the most bizzare, rude and freaky incident at this cafe. The guests sitting before us on the table had children so naturally the table got dirty. Noone came to clean the table after we sat. When we requested, a staff woman came and took 2 seconds to clean, leaving all the messy food on the table as it was before. I very politely asked if she could clean the bit from the corner I was sitting on. I kid you not, she gave me a very angry death stare for a good 10 seconds like I had made a huge maitake by asking her to clean. She kept staring at me like that untill my friend intervened and said "it's okay, thanks, we don't want the table cleaned." She rolled her eyes, gave me one more look and left. The incident completely freaked me out.

Service is mixed and not particularly friendly. Perhaps understaffed.

It was very pleasant experience, specially the server Adil was very supporting and helping nature.

Poor services, the lady is very mean. There are other people wait for their drinks, I have no idea the drink is mine or not. Someone took mine latte and the pret lady blamed me. Weird. Is it the right attitude for customers? I meet a lot nice people here, but she lets me feel bad about this place.

The lady at the counter was to busy lecturing me on how the pret subscription worked (even though I have been using it for the past 2 months with no issue) to fully complete my transaction. Then embarrassed me by calling me up to the register again to tap my card again. Really mean for no reason

I would like to make a complaint about the woman who tried to stop me from using toilet .. so I showed my medikit card .. it says that if I need to go to toilet I should be allowed to… but still she won’t let me and said can go to other public place to use the toilet … the time was 7.15 so it wasn’t that close to closing time … I wouldnt give up till she let me in … it upset me big time … I’m very ill with bowel issues … the reason I like to go there because it has everything like drink eat and sit outside and especially toilet which is great and very useful for me as I need to go out for a walk but sadly that woman’s attitude wasn’t good …

השירות היה מהיר, לא היה מבחר עשיר של משקאות קפה קרים.

Very poor service from the barista that works Wednesday evening. She was very rude and with attitude towards me because I asked for a splash of oat milk. I asked her that she can change me extra if that is the case instead she replied that to leave

Best flat white among all other Branches Thank you so much for the great coffee

This is just the worst pret ever. They always take FOREVER to serve drinks and it always tastes absolutely disgusting. There is always something out of stock like oat milk, skimmed milk, caramel, hazelnut and vanilla syrups, cream or all of the above. I've been here so many times as I leave nearby and I have the pret subscription so it would be perfect for me if it could just be a decent pret like all the others but at this point I just give up on this place.

Polite service however the cinnamon bakery was awful. Pret a manager have really gone down on service I’ve ordered from two separate branches ..with same issue, the quality of food isn’t as good anymore

Worst pret in London! Few days in row no ice. Waiting time about 10 minutes. Staff grumpy!

The shop has its own sorcery which cup of coffee to do first. The barista are confused to whom to give the cup. I was served later than the new comers. They almost forget my order unless I reminded them because they served the newer customers. Another lady beside me was not pleased from the disorganised system of the coffee shop.

The sandwiches now longer taste as delicioud as they used to.

Croissant burnt and old. Not impressed

Coffee is just over half full and there was no spillage!

The picture for cookie 🍪 not chocolate bananas old bacon croissant bland almond croissant ok.

Terribly understaffed - usually a queue of people out the front door with only one staff member serving whilst another barista makes drinks. 9 out of 10 times i come in here, the hot food is empty and the staff are too lazy to refill the shelves from the kitchen despite being requested to, i give up on this place. .

Always so pleased to find something I can eat! Coeliac and other allergies. Service very good, friendly

it was good but why it doesn't have chai latte

The most disgusting coffee in the area. Pastries are very unhealthy! There are much better coffee shops in the area. I think its time for this chain to drastically renew itself or shutdown

Just called to wait for someone, Friendly staff, easy-going atmosphere with sockets to charge phone, didn't check the price because prets are usually expensive even if still considered for food because they do it's fresh daily..

Lovely atmosphere and the staff were fast

Nice place to have a coffee next to the Belsize Park station, there is always people working with the laptops so it's pretty quiet. The only bad thing was the bathroom because was out of service, I don't know if they already fix it. The staff was nice and efficient 👌🏼

Staff are always friendly regardless of how busy they are. When it is busy they always work hard to get coffees out as quickly as possible.

Given many consumers are rude, these staff members are constantly smiling and always going above and beyond. Really appreciate all staff whom work at this store.

The lady who served was so rude. She was talking yo another costumer while I was at the till waiting for her honor to finish her chat.

Dirty tables, sticky food and drink boxes. Yoghurt and soup pots filled half way only. Very rude staff who always rushes and bushes customers cutting in front of them. These third world uneducated and untrained workers don’t know that customers come first and take their frustrations out on customers. All Pret branches are bad the same way.

If I won a coffee this is perfect place and ☕ for me is number one .nice breakfast .very friendly staff 😀

I stopped for a quick coffee break and was very impressed although small it has a wide selection of food items and offers comfy seating towards the back and a more work environment seating at the front of store

Good place. Good coffee and snacks.

Nice layout inside with seating outside, good standard of food, not too badly priced

The staff was extremely rude/unprofessional including the manager and said that they do not wish to know about my dietary requirements when I told them as they said “they are basically giving me gone off food for too good to go app”.

Really lovely pret - although often quite crowded the staff is always nice. If you go regularly they remember you. And even after I haven't been here for a few weeks they still recalled my order!

So convenient to have a Pret next to Belsize station. A team very professional!

Highly recommend this place to have breakfast and lunch! Love it

직원들 정말 착하고 친절합니다. Staff members are so lovely and foods also very nice

Good coffee and the prices are ok!

Already said love this place. Only criticism is during busy times (lunch time ). To many people occupieing seats while on electronic devices. Not eating ir drinking,while other customers, who are eating and drinking have no were to sit. This is not exclusive, to Pret. Maybe during busy times these people should be asked to vacant seats.

Great and fast service. Barbara is very useful

As good as any pret. Was a matter if time before one opens here

Coffee is okay, there have sit outside or inside. But food is great delicious

Lovey people and excellent service

Fast. Friendly. Go there everyday!

Great customer service! Lovely to be able to grab a coffee and have a laugh, really turned my day around.

Best Pret I’ve ever been in! The lady who served me, Luna, was so lovely and really made my day with her bubbly personality and excellent hospitality. I’ll be going out of my way to come back to this specific pret.

The staff here are nice and fantastic customer service & Orietta service are excellent 👌

Really nice experience !!! I felt so welcoming by the team, they were busy but I was serve in a reasonable time and my coffe came surprisely quickly, nice and fresh. Ill came back, highly recommended :)

Best croissant I've ever had in my entire life.

Very welcoming and helpful staff. The manager Luna is always walking around and managing the shop, making it look spotless, once she gave me a chocolate brownie bar on the house and that made my day. Totally recommend this Pret.

Excellent open space and great for meetings for business and friends

Don't get a delivery, you will be waiting forever, just go somewhere else.

It’s always nice to have a cup of tea here. All the staff members are nice and friendly, However Rachel is very polite and has smile on her face all the time. She observes the sitting area and keep the place nice and tidy. She provides quality service.

Great service yesterday. Quick, efficient and smiling girls serving tasty coffee. Great start of the week. Thank you.

Amazing staff, so friendly and always quick getting orders ready. Love this place

It’s a wonderful store and all the staff were fantastic before the new management, we used to get greeted by warm smiley faces that genuinely cared and had natural good customer service, now there are long lines and miserable rude horrible new server /manager Christina who shouts at you for holding food unopened warning you twice not to eat it in the store even though you clearly had no intention of doing so as your standing with the food closed waiting for tea! I’m sure this woman Has broken the toilets on purpose or is certainly not attempting to fix them, she says they don’t answer the phone to report the repair! Probably avoiding cleaning them more like! Absolutely no excuse for a toilet to be Broken for this long. There has never been problems like these since the Wonderful new store opened. All us locals have been delighted with it and the wonderful service all round. If this new woman/ witch (Christina) is the new manager then I’ll have to cancel my subscription because she has literally scared me out of the place with her ridiculously offensive screeching. Such such such a shame, I hope Pret listen to their customers and replace this new nightmare management with somebody similar to the previous staff.

Stingy managers not hiring enough staff It is disgraceful considering how many of us are coming in with subscription. Poor show, I expect better service in Hampstead

Very poor customer service, slow and unprofessional stuff. Empty shelves and they even run out of tea. Worst Pret's shop I've ever visited.

Serving great coffee and the staff are so friendly

Great atmosphere and friendly staff. Their coffee is heavenly!

Glad we finally got Pret nearby

A nice new pret location - convenient for the tube station and has a good amount of seating