Pret A Manger in Islington

This was the worst coffee I’ve had at Pret. I ordered a flat white, but it had an unpleasant burnt taste. I politely asked a staff member to remake it, but he seemed irritated. Unfortunately, the second attempt was just as bad, still tasting burnt. It’s disappointing because Pret is usually reliable with their coffee quality.

Great service lovely friendly staff

excellent as usual thank you ✨️

Few days ago, I swung by Pret to get my fav coffee. It's been a while since I've been here, so I was positively surprised by the new game they came up with. You spin the wheel to get a prize and that's how I get my flat white for free 🥰 I also must mention how great the stuff is. They're very kind and friendly 😊 definitely recommend

Friendly staff! Love the new Pret wheel game 😁

I used to go Highbury Pret a few years ago and I can see the management as well as the customer service has improved since then, by a lot. I’m pleased to say I consistently have a pleasant experience when I go. After getting my regular order recently I had a chance to participate in the new Pret wheel game. Well done to the current management 👏

They have plenty of seating, clean toilets, and a cozy atmosphere, with the temperature being just right. The staff is friendly, and the service is efficient. I’m adding this Pret to my list of the best Pret locations.

My 11 yr son and I went to Pret Highbury today and was so pleased to be given a free sandwich in a “lottery”. Was a lovely surprise and put a smile on our faces. The staff were amazing too! Thank you Highbury Pret

99p Organic Coffee currently on offer, take it

Ordered from Deliveroo. Received first order, cappuccino spilt all over the food. Second attempt, they sent me the same spilt cappuccino from the first delivery and did not make a new one!. So I received less than half a cup of coffee, no foam or chocolate powder. They are too lazy to make a new cappuccino so they sent the old one again half full! The Bircher Muesli is off and the apples inside are browning and taste off. The pistachios are old, stale and brown. The muesli has today’s date on it. The Posh Cheddar & Pickle Baguette bread was soggy inside. I would not recommend this place to anyone because the food was old and stale. Customers deserve to be treated better than this. Have some respect! Nearly £20 for what?

I am so glad the music is gentle today! ☺️ It was super loud in the past and I thought I wouldn't come back and sit inside again. Thank you for the thoughtful change!

The last time I ate anything from Pret was when I lived at London Bridge, I was so violently sick the ambulance wouldn't take me to hospital because I couldn't stop vomiting. I threw up so much I started throwing up blood because I had perforated my Oesophagus. Ever since then I feel sick every time I see any Pret food or even just the wrapper, I literally can't stand in their shop. This visit was a friend grabbing coffee while I waited outside and yes I made sure they didn't buy anything to eat ...

Has many of the Prets I have visited in London music is far too loud,we going to coffe shops for food and coffe not for music,

I love this place so much I dropped my coffee they gave me the other one for free thank you

breakfast bakery was not baked properly, very small portion for £3.20.. poor quality of food

I love Highbury’s branch the team is so friendly This shop has improved so much throughout the years. The place is always up to standard with good quality food and drinks and a clean place.The manager Mo is friendly pays attention to everything in the shop cleaning, food, his colleagues as well as every customer comes to the shop, always smiling and happy to help. His team seems to enjoy working too and improved communication with customers. As a long time customer I have never been happier to go to Pret. It’s my go too coffee shop everyday and I actually look forward to see a happy smiley faces every morning. They care about customers which you don’t see much in other local shops

Ordered a drink, Mango Sunrise, absolutely atrocious!! Drink had no flavour. Should've just ordered tap water. Had to ask the server multiple times to give me a straw, but he was too busy with his phone. He's lucky i didnt smack that phone out of his hand. Nonsense behaviour. Been to better Pret's for sure. this one needs a revamp.

Friendly and efficient service where they remember your order and make you feel welcome. Coffee and matcha latte always on point too.

Great staff..but the music is blaring and you can't escape without tripping over dogs and bicycles.

Although the staff are delightful don't go to this pret if you want to have a chat with friends, read a book or just have a quiet coffee as the music is so lou it's like being in a noisy pub. Who goes to a coffee shop to listen to LOUD music chosen by staff?? No seats outside anymore...too much trouble for staff to go outside and tidy tables.

Toilet is not working at least 3 days now.

Only had a coffee. Couldn't stay as there was 3 dogs in there, and my eyes were itching, and I started sneezing. Unless it's a support dog. I don't know why they allow animals in there when people are eating.

I go everyday must be over 2 years now staff are great and it’s how all prets should be run. Rare these days to get service like this.

Ordered a cheese and ham baguette. An avocado and olive baguette was delivered. You have to be pretty brain dead to make that mistake. Tried to call but they never answer their phone. What an embarrassing level of service from this chain.

Best Pret staff in London!! So kind and helpful, Big love 🙏

It's Pret. But great staff and that's what sets it apart.

Excellent service from badge name Veronica very kind and helped me to select an exquisite order

I mean what can you really say about a pret they are all pretty much the same. This however is a little bigger then most branches and has a good selection of sandwiches but for me the part that makes this place a winner is the service. Really friendly really polite and always trying to help with anything I have been a few times to get some soup a little earlier then it starts but they always accomadate and help out. So yes for a soup and sandwich it's a good place to enjoy on the go.

Yet AGAIN, my drinks have spilled all over the bag and one of my sandwiches is soaking wet with coffee!!!! Why can’t you put the coffee in a cup holder?

Really really awfull customer service. 1 particular male member of staff has no customer service as he looks high on something ??? You have a takeaway but they dont supply a bag. You have desert but they dont provide a spoon. Are people going to eat their desert with their fingers. This is despite that utensils etc are right by the till next to the relevant staff member !!!!!! W.T.F !!!!!!!! Who manages this store and are inspections carried out on their stores?????

Friendly staff, always clean. Lots of room, so you're almost guaranteed a seat. Seating outside too. Avoid just after school as it get a busy then, but is quieter after 6 pm. I wish Pret would up their game on the coffee they sell. At more than £3 a cup there is far better near by. Although you don't get the space you have in Pret.

A medium sized Pret store with okay service and messy areas.

Alessio gave the worst customer service I’ve experienced in all the pret locations I’ve attended. He needs to work on his attitude and patience.

Alessio provided the worst customer service. I am someone who attends to this location every day as it is close to work and this is the first time I’ve met him. He needs to work on his patience and fix his nasty face of his.

Rubbish coffee, just order an Americano it's only a cup of hot water with little taste of coffee in it, don't waste your money, most expensive cup of hot water I paid for here.

Lively atmosphere with delicious foods. The perfect weather for Pret's chicken red rice & greens broth soup.

Stopped by for a takeaway drink. Quick service.

Great service, pret had missing items on the menu that they couldn’t fulfil but I was contacted by phone with an alternative option All good. Thanks

The 2 very berry croissants did not come with my order.

Tables are always super dirty!!

Nice place to chill and have a warm drink and snack. Friendly staff too! Unfortunately did see a few people coming in off the street taking food from the fridges and leaving without paying, and there's not much the staff can really do to stop them.

They accepted the order although they didn't have the items. Took my money for all items even though they weren't delivered to me. Didn't bother to call me, just stole my money.

The best pret I’ve been too, salmon sandwich better than other places as tastes fresher

they didnt blend my milkshake they literally gave me an unblended milkshake?? just the unblended flavour and sugar with water and ice cubes and wouldnt let me refund it. As well as this, the place smells like asscheeks

Great staff. Really kind people and I love my Pret membership. Thanks.

I ordered tea,and the paper of the tea was in the cup, I don't think that this is healthy. They need to be more careful.

Sent me Meaty items and I’m pure vegetarian, avoid…

Excellent coffee and tasty food! Would definitely recommend 👌

Hot food was past its best. Queue of 6 people, 1 person serving. Flat white was too hot to touch and the toilets close before the shop does. I’m a Pret fan but this one is the poorest I’ve been to. Avoid. Bad management.

Wake up London pret waiting youuuu

I purchased 2 hot croissant one cheese & tomato the other ham cheese & tomato both were extremely burnt crispy Smaller than usual plus cold. It's a total waste of 8.60 they were thrown in the bin. I use Pret daily when I'm out and about but today my order was disgusting really was disappointing and not worth the money.

Great place and has baby chairs.

Best soups and sandwiches ever!

Very good selection of food and drinks to choose.

They closed at 17:00 even though their sign on door and Google listing said 18:00. These inconsistencies and discrepancies make planning difficult.

Good coffee get a subscription 5 coffees a day 25 a month

I’m on the subscription and I use it once a week when in the area. They make any subscription drinks really badly even if you buy something and my soy latte was so hot the milk tasted burnt, i don’t like wasting, but it was like burnt foam. I asked for another and they made it again with boiling milk, I just chucked it. Wasn’t going to wait again and really can’t stand the taste of burnt milk stick to an Americano, but something they even boil the milk they put on top which just makes it dangerously hot and taste gross. I understand some people overuse the subscription but it’s made their prices sky high and the quality too bad to drink

Good range & space, lots of seating, toilets but often out of order

They close off the toilets an hour before closing which is a disgrace. If you complain, you get bad service and they tell other staff members to give you a hard time. No other cafe or pub or restaraunt close their toilets an hour before closing time.

After ordering I was updated by restaurant and driver, delivery was on time ,delivery driver was polite and drink was hot and good quality food and service thank you.

Staff it's nice and welcoming, food looks great but toilets are disgusting.

All staff od very friendly and polite, very quick service! Janus is a cool barista 👍🏻 ☕️

Driver did not leave my food his took my food my baby was crying in my arms could got 2 kids here thanks

It's OK but not clear on ingredients in there sandwiches and not a lot of choice for those who don't like salad in there sandwiches

Just cancel the order if you ain’t got the item in stock

Undercooked food half a coffee in a cup , 2nd time.

Hot chocolate went all over my sandwiches

I ordered 4 sandwiches with the same filling, and I was given 3 with that filling + 1 I never asked for with a note in the bag saying that they replaced it as they only 3 left of the one I wanted. Nobody tried to reach me before to let me know if I was happy with this the replacement.

I ordered 2 tuna sandwiches and got some soup and whatever green sandwich

It was lovely and clean 3 years ago but the toilets need a thoroughly good scrub, as do the walls and floors.

Nice pret, doesn't get too crowded during weekdays. Staff are fast. The only downfall is that they don't do freshly made smoothies... I have pret subscription and I'm missing out on this perk since this is my closest pret. Otherwise very good experience and service.

The food arrived 10 minute's early than shown at the time of order. when the food arrived it was still very hot so it made such a difference.

מחירים סברים מקבלים גם מזומן נדיר

Roomy Pret, but coffee is always just really milky and incredibly hot.

I ordered a soya macchiato. It was one of the nastiest coffee I have ever had in London! Tasted burned and no sugar could have really saved it! It is not even busy today!

Love this pret the staff are great and it’s always really well stocked

The coffee was spilled over the food, please credit??

Drink spilt everywhere need a refund

He saw me waiting and drove right past me, didn't call on arrival and returned 30 mins later with cold hard food

Nice & laid back here, little Highbury oasis. 🌴 Lovely hot chocolate drinks....

I was delivered the wrong food item. The driver was late due to getting lost.

friendly staff, good coffee and clean bathrooms. gets a bit busy tho

They can give you extra hot latte but you have to have your soups cold. They do not heat up the soups. I had to have my cold mushroom soup for £4.25 with small bread baguette which you have to buy for £0.85p.

Late and received the wrong order

My coffee had spilt and so all my food was wet and unedible

Please remember to put all items in a bag, the inconvenience and expense is taxing.

First off I had to get dressed and go run after the delivery driver. Walked bast my door twice?? Once I opened the bag food was freezing and coffee was cold. Had to reheat the coffee and it wasn’t even the right one! I ordered a latte and got a cappuccino? Not to mention some of it spilled and the cup had hardly any coffee in it to begin with.

The order took an hour to arrive due to waiting for the driver to arrive at the restaurant. When I went downstairs to meet him, he was walking up the street with his bike.

Really quick, great service and lovely driver, thank you!

everything was great but my coffee was splashed all over as it was open!.

A very pleasant and relaxing place to have lunch. Vegan options greatly appreciated but there could be more and each item should be labelled.

We only got one ginger shot and we ordered 2, and we ordered the vegan berry croissant but got the berry yogurt… which isn’t vegan! Not great!

Mi piace tantissimo il loro cibo c'è una buona scelta vegana

Vey quick and smooth service. Thank you so much !

The diver was polite and the food came on time

Great care in customer service. Lovely

Order took over an hour. Items were wrong.

I ordered the sandwich at 12.37 and the app told me it was on its way and I would get it at 12.55. This got delayed and then the driver lost signal. The food eventually turned up at 2pm.

Lovely service fast and friendly, good selection of food

The driver told me to contact just eat. The order had wrong items and the drink had spilt and destroyed everything. So I did not even get a drink.