Caffe Nero in Islington

The staff are friendly and polite. Good customer service

Despite its worn-out interior, I like getting my coffee from this Caffe Nero branch. The people behind the counter are always helpful and welcoming, and they make tasty coffees of all types. It is also interesting to watch the crowd around here. But in all fairness, all Caffe Nero branches have their peculiarities. And they bring me back to the time I first moved to London when things were happening in these cafes: book clubs, art shows, organised talks, and the like. It would probably be nice to bring them back and get people together, once again!

I loved the Amaretto flavoured one.

Great service, great staff - my accident with hot coffee was dealt with speed and kindness, over and above. Thanks guys!

Always friendly helpful staff, and a nice location with plenty of seats both inside and outside.

This place has gone way down hill. Rubbish service. Opening the shop late and horrible coffee. Blank street is the best!

I just bought a milk shake and am surprised the taste of it was a mixer of water &and full fat milk with ice cubes.. why would you lie so bad about a menu 🥹🥹🥹 Am sorry i buy your coffees are good but this was a rip off 🥲 i need my refund

Nice coffee, outside seating...

Always the most lovely staff to start your day in a good mood and Jade in particular was just so great today!

trainee barista gave me normal cow milk when i clearly said oat milk twice

Very cozy and atmospheric environment, set within a peaceful and clean area of London. The food selection is standard for this cafe franchise, but what left me particularly well-impressed was the level of service: despite arriving a few minutes before their closing time (my bad, I know!), one of their very courteous workers, Noor, assisted me with a very kind, informative, dedicated and absolutely not rushed manner that extended to waiting for me to retrieve a coupon that had to be sent to me by a third party.

bothered by gay man making in-yer-face pass at me - unfortunately Caffe Nero outlets, everywhere in London, it seems, are very popular gay pick-up joints. the lack of self-restraint is total. Gay men treat Caffe Nero as their own private clubs.

Nice spacious coffee shop in a very pleasant area, with good friendly staff and great Coffee.

Good coffee and a very friendly staff!

On January the 2d my kids and I arrived to the airport aroud 11 am our flight being cancelled, no room left in hotels around, we have no choice to sleep in the airport in order to get our plane the day after, we spend all our Time in Caffe Nero I have spent around 75£ .. at 2pm my kids and others passengers felt asleep on the chairs and sofas, normal we are human beîng.. and so tired and stress after 14 hours…I was so shocked when one of the waiters came to wake us up (even a 80 years old lady)saying this wasn’t a hotel here!! What a shame!” Is this the hospitality of Caffe Nero? This company should ensure the level of kindness from their employees.

If you go to this place here and see the man with ginger/brownish hair and beard make sure he specifically makes the coffee or hot chocolate he makes it the best way like no one else. The best especially hot chocolate

My local Caffe Nero branch is in Islington but it's closed for renovations at the moment, so I've started coming here for my free coffee (thanks Vitality!!). However I may continue to come here even when Islington re-opens. The staff are friendly, tables are clean and service is always fast. Great work team 🙌🏻

Pretty good stuff here!!! I like the cakes on offer - very unique!!! And the atmosphere is nice and relaxing

Lovely staff..I hope they get a bonus for all their hard work. I think customer service here is good. Very welcoming people who are always helpful and nice. Great coffee too!

Very helpful, welcoming staff especially the chatty and decent man . He often wears a face mask. I also find that very reassuring since so many people don't. The atmosphere is chilled . The tables are clean and it's spacious. Very efficient service and good location

A nice comfortable branch, not too busy mid-morning, friendly staff

I thank Stevo /Stèfones and other blocke which i forgotten his name sadly when i was the shop today I told Stevo my last visit wasn't pleasant because my oat late i had wasn't not taste good as always He made me one on the house instantly taste was great as usual They both are kind , very helpful and hard working pp Hats on those kind gentlemen for great service ,carrying customer and knowing importance of the brand value . See you soon again

Great coffee and a decent place to bring your laptop to work!

Just such lovely baristas. Very welcoming! Customers are their priority! Thank you for not forgetting about my vegan cream. 👏

Amazing service from Rahma, Stay blessed

Love that they allow my dog 🐶 in

Very polite and kind staff, really nicely maintained and clean 👍

Great coffee, delectable hot chocolate, highly recommended IF you're not in a rush. Friendly staff, but they get confused with multiple orders, meaning you have to keep repeating yourself. Costa offers inferior beverages but snappier service, Nero offers far superior beverages with sluggish service. The Atmosphere in Nero is quite cosy.

Always a good coffee at Nero's. Wish I could say that about Costa, but I can't.

Every time I go in here I order a drink with a syrup shot. Every time I cannot taste the syrup whatsoever. Like not. At. All. I end up having to question it, they try and protest, then eventually they relent and give another shot of syrup... Which I can STILL barely taste?! I don't have a sweet tooth, or a cold or anything. I swear their syrups are weak af and or watered down. In other Neros this doesn't seem to happen so I don't think I'm going to come in again. Shame as its really convenient and my Mum loves popping in with her mate quite often. The staff are always fine and I don't blame them per se. The place is a little on the grubby side as well tbh. Tables seem to be often covered in crumbs and a few dried spillages long after guests leave. Toilet is also rather unpleasant and the lock can jam which isn't that fun. So... Not the best branch but they do have a fair amount of seating which is quite good if your knackered. Avoid any syrup shots as you won't notice it and you'll waste 50p.

Nothing special . The girl didn't know how to make hot chocolate she asked her colleague.

Fantastic spot to rest and charge your phone

Standard food for the chain: toasts, paninis, salads, mac and cheese etc. Staff very attentive and well organised. London prices, toast+coffee about £8-9.

Limited vegan options. Lovely spacious Cafe Nero with friendly helpful staff.

Great coffee shop with plenty of seating in a busy location. The latte tasted great and the workers were friendly, welcoming and keeping the place clean and tidy 👍🏼

Great option for a quick bite; relaxed moment with a book or a good magazine. Service is amazing!

Best hot chocolate in the town. Service is amazing. I visit oftentimes and I love it 👍

Friendly staff and delicious coffee

Couldn’t find The Cut branch on Tripadvisor - Exmouth Market can take the hit. Why are Caffe a Nero universally dirty and the staff are too busy chit chatting to recognise there is a queue. I wanted to sit in sunshine but decided life is too short to watch a staff member ignore queue while a customer faffs about.

Amazing service. Terrible Chai Latte. Have been to a few different locations now because it's the only available coffee shop at the time, but their chai latte is consistently awful. Will not be going to Caffe Nero anymore as chai latte is the only thing that I drink. Costa does a very good chai latte!

La colazione al caffè Nero è sempre entusiasmante. Un cappuccino ricco con un assortimento di biscotti tipici londinesi davvero gustosi. Locale davvero accogliente e rilassante ed il servizio è al top !

Oh my God, as a tourist I don't want to go anywhere else but Caffè Nero. They're They're lovely bunch the staff that is. Very kind and courteous, and the place is always clean.

Freindly staff and clean and tidy.

They didn't sell filter coffee ???? Very strange for a coffee shop

Can't buy filter coffee here ???? Very strange .....

Super friendly staff, helpful while I worked for a few hours. Nice relaxing music, very clean.

Good coffee, the usual great service in warm surroundings. What's not to like on a blustery Sunday afternoon?

Não sabem servir expresso. :/ boa decoração no entanto, bom atendimento e decoração agradável.

The venue was very pristine and presentable. You had a nice warm and inviting decor and the staff as ever was friendly. My only criticism what's that the air-con was on a little bit too and therefore chilly.

Lugar agradável com bomnespaço interno e um bom atendimento

Fantastic coffee in a beautiful location

Had a coffee and a sit down with no problems.

The dude is always super friendly and makes great coffee

I had a brief visit of this neighborhood reminiscing my late Godsister. So, I had a chance to drink a coup of double Espresso. It was great, and the Atmosphere there was fine.

Had a coffee in Nero coffee shop Heathrow, and when finished we left our wrappers etc on table. Place had customers but not that busy. On returning to same table two hours later, same rubbish still on table as well as other used cups. Covid mustn't exist here

Su café es bueno y sus pastelitos pero siempre tienen una pinta de sucios y descuidados

Nice place, looks like strange after the lockdown but coffee is great and you can sit and enjoy a little relax.

We went into the Rickmansworth branch of Nero coffee shop a couple of weeks ago during the day. There were not many customers (2or3) and my husband, who is diabetic, asked if he could use their w.c. to administer his medication. They refused: At no time during the current Covid 19 lock-down has any other coffee shop, store etc. (including major chain stores) refused this request - and their refusal meant that my husband felt quite unwell for a few hours afterwards; We will not be patronising this chain in future.

Good flavour to the coffee and reasonable price.

Drinks were good. Service was great. Decor tired and peeling. Toilets could do with updating as well.

Great vegan cheesecake! And reasonably priced for the area. Chilled atmosphere at 4pm in afternoon.

Il miglior chailatte mai provato! Caldo e schiumoso, a differenza di quello di pret, la cannella non è troppo persistente da pizzicare la gola. Purtroppo la red velvet non era fresca di giornata e la crema al burro molto zuccherosa. Il personale è disponibile, anche se potrebbe conoscere meglio i prodotti che serve.

While we had a long wait for our plane we had coffee and pastries and I must admit both were very good. The staff who served were very friendly.

Quite nice inside. Spacious too.

Nice coffee and friendly staff!!

Waiting check in,a nice coffee and a bottle of water. Less than £5,fast service,good seating,and tasty coffee.

Il faut éviter à tout prix ces cafés,la nourriture et le service sont très mediocres et le tout est couronné par un rapport qualité / prix exorbitant.

Chippenham Caffe Nero has the best Cortado I've found..and their baristas are lovely, friendly people. Best coffee shop in Chippenham!

Great coffee and just watch the world go by.

Waiting at Heathrow outside the American Airlines gate, and grabbed a quick sandwich and Cappuccino. The coffee was great, but the sandwich was decidedly average. It's all in the location.

With a few hours to go before takeoff we needed another drink and Caffe Nero was the right place to get a warm drink, good staff, good service, nice drinks.

Scummy cafe that refused. A blind mans dog water in this hot weather what cost is a bowl of water for a dog needs boycott

Why do they not make iced drinks fresh? They have them festering in the fridge, might well buy a canned supermarket version for a third of the price.

Great to grab something before heading out to the city. Liked their coffee and their carrot cake. Next to underway.

Qué lugar tan horrible, asientos viejos y cansados, mesas desordenadas, este lugar necesita una modernización, deben obtener buenas ganancias, ya que es un cliente cautivo con pocas opciones, nos encantaría ver MCDONALDS & BURGER KING @ terminal 2,Café Nero actualización renovar cansado nakkerd asientos.

Non prendete niente da CAFFE NERO PERCHE E PIENO DI TOPPI...FATTE ATTENZIONE!!!!!!!!!!

Ottimo i muffin al cioccolato!!cappuccino per essere a Londra decente!!buoni anche i biscotti!!!!economico per la colazione

Nice coffee shop pleasant baristas. Comfy chairs set in a lovely cafe. Good coffee. I didn’t have any thing to eat as I am cealiac but there were some options for gluten free including soup.

Coffee is lovely and not expensive

E’ carino, anche se ci troviamo in aeroporto ed ha una discreta varietà di scelte per quanto riguarda i pezzi dolci. Non male il caffè.

Nice coffee. The staff were pretty friendly, and the place wasn't too busy for a Saturday afternoon.

Nice place for relax with book.

Decent strong coffee and adequate range of sarnies and drinks. Eat in or take away. Helpful and affable chap serving. There is outside seating as well for the unfashionable nicotine addicts. The whole place has a scuffed second hand look about it as if it had been furnished from the Salvation Army.

Llegó sintiéndome relajado listo para un buen sándwich y café de la mañana. La forma en que Jamison Fernandes me saludó fue muy grosera. Solo había otras dos personas aún decidiendo delante de mí. Cuando fui a pasarle mi bocadillo y pedí que se tostara, me miró directamente con una actitud como si fuera totalmente invisible. ¡Finalmente, movió sus ojos hacia mí y literalmente gruñó "qué quieres"! Casi me reí de la conmoción, fue tan grosero. Llevo más de diez años trabajando en esta sucursal del café Nero. El servicio Bueno, ningún servicio ha empeorado cada vez más. Pedí hablar con el gerente para explicarle y me dijeron que no hay gerente. ¡Está fuera del trabajo! Nombre del gerente Glen Pereira Le pregunté si puedo hablar con él por teléfono y le dijeron que si él le devolvería la llamada. Me senté con mi café frío y mi sándwich frío tan decepcionado. ¡En el lado exterior de la tienda había un cartel que decía que las posiciones del gerente de turnos querían! ¿El café Nero permite, obviamente, a los proveedores de servicios no profesionales, pobres y sin capacitación, trabajar en sus cafés sin supervisión y, cuando llega una queja, no hay gerentes con quienes hablar? ¡Esto es espantoso y peligroso lo que sucede si alguien se cae o algo así! Observé a Jamison Fernandes desde mi mesa, él y otros miembros del personal claramente no han sido capacitados para brindar siquiera los aspectos básicos del servicio al cliente. ¡El reclutamiento de Café Nero claramente necesita ser visto!

Sono andata in questo bar per bere un semplice caffè ma sono rimasta basita ad aver visto che un semplice caffè costa 1.80£!

Good sandwiches what can I say ... I have not tried their coffee ..

Parecchie volte sono stata in questo luogo a bere il caffè. Qui trovi l'espresso italiano anche se il prezzo non è proprio a buon mercato. Ma si sa. Londra è una città cara. Nota negativa. Più di una volta abbiamo trovato i tavolini sporchi

Volevo prendere un espresso decente e quindi ho pensato che lo si potesse avere in questa catena che si vanta di essere specializzata in prodotti italiani. Mi sbagliavo. Ho chiesto l'espresso e il barista invece di farmelo "espresso" lo ha preso da sotto il bancone dove era già preparato. Risultato una sbobba tiepida che in Italia non si da neppure agli animali. Scarsa professionalità ed attenzione al cliente. Bocciati !!

Se volete trovare un caffè decente, venite qua siete sulla strada giusta. Non è il solito caffè al volo, ma puoi comodamente sederti su poltroncine divanetti e farti una tranquilla chiacchierata davanti al tuo caffè. In più ti danno una tessera cumulativa che ti permette di prendere un caffè gratis dopo 9. Enjoy!

Always friendly and polite staff who effortlessly provide a humane level of customer service. Some opportunities to improve your Italian too

It's not brilliant. But that's not news, is it? The coffee is never good at any Caffè Nero (to be fair Costa Coffee, Pret a Manger, EAT, etc are generally worse). These places are more a place just to sit, or to have a little rest, perhaps meet friends and chat. They're not really geared up for savouring the taste of good coffee. In Britain, if you want good coffee go to an old-fashioned Italian restaurant/deli - or make it at home. There's not much to recommend Caffè Nero particularly but it's not worse than any of the other coffee chains - and it is an awful lot better than the truly awful Starbucks... Indeed, Caffè Neros are honest and unpretentious enough to be better than any of those horrible hipster coffee joints. You know the hipster drill, places where the broadly dishonest, middle-class owners deceive their credulous, middle-class clientele into paying good money for overpriced rubbish under the deception the product is special or superior. I'll take Caffè Nero over that nonsense any day...

スターバックスやコスタより私はこのカフェチェーンが好きです。ロンドンではいたるとこで見かけるので人気あるのではないでしょうか？コーヒーも濃いめで美味しいです。ライトブルーの看板が目印です。ロンドン＝紅茶のイメージがありますがロンドンのコーヒー美味しいです。カウンターで購入して自分で勝手にテーブルに座るスタイルです。ロンドンのコーヒーショップは基本閉店時間早いから注意してくださいね〜

Great selection for coffee & small plates.

full of flys..... Horrible... pastryes was fully covered with a cloud of small flys..the glass cube where muffins etc was invased by flys .. this is the 4th times since jan l have been here ,no changes..

He ido alguna vez y no deja de ser una cafetería más, tampoco es excelente pero escribo por que me parece deleznable que le hayan negado agua al perro guía de su dueño ciego. Esto me hace opinar de su café que es nivel medio, no merecía la pena el comentarlo pero ahora sí, vuestro café es bastante malo. El servicio nunca le he pedido mucho a pedir un café pero esa actitud del perro nos demuestra lo que ya veía como cliente, necesitáis renovar un personal mediocre.

Nice friendly staff. Decent coffee and absolute pleasure sitting outside and watching the buzz of exmouth market.

Stando a Londra per una settimana una delle principali necessità è quella di assumere un buon caffè ogni mattina per poter affrontare un bel trip.

After I checked in, I went with my friend Maya to Caffè Nero. The staff were so so friendly, so helpful, and just generally made me feel so happy. We sat by the window, and the whole atmosphere was nice and calm with a gentle buzz. Loved the jazz music. 10/10 would recommend. Also, shout to the very very cute puppy, love you!

Caffe Nero es uno de los mejores cafés del mundo segun yo. Me encanta su Mocha Latte y capuchino tarta de almendra y croissant, pero ojalá sus pasteles eran un bocado más húmedas. Aparte de este café es el lugar para disfrutar de su desayuno o almuerzo!

This small food service choice has just a handful of tables, some tall stools and a counter, a selection of cold drinks and some very good coffee selections. I chose the cappuccino and was very pleasantly surprised at how good it was. As I live in Vienna, the coffee capital of the world, I do appreciate a good cup of coffee. This was well made, the milk froth was some of the best I have had and I elected to have chocolate powder on top. THAT was a great choice because it was Belgian chocolate and added tremendously to this coffee taste and aroma. To snack I chose a chocolate-filled croissant which was better than average but could have had more chocolate, lol. The baker probably ate he rest of it while baking, lol. The staff was very friendly and helpful, the cafe itself needed a good cleaning: the floor was dirty, tables needed to be wiped, overall lower than average cleanliness. HOWEVER, I have no idea if they had just been hit by a large crowd or if it is always like this. Prices were fair for the airport - not outrageous. I would go again - next trip I probably will have the same thing. Guten appetit!