Premier Inn Wirral (Childer Thornton) hotel in Cheshire West and Chester

Stayed here for a week for work. The room itself was clean enough, can’t complain. The hotel looks a bit old and tired. My work had booked the ‘meal deal’ for the week. I’m working in the area, I’d just like to come back, have a shower, have some dinner and chill out. Every night I was there I was told they are really busy at the restaurant and I have to book. One evening I was trying to order food at 6pm and I was told I couldn’t order until 8pm, I was in the restaurant and there were literally 3 people in there. It’s not on seeing as the food is pre booked and paid for, there’s seating for about 100 people, if they can’t cater to 4 diners at a time they shouldn’t be selling people packages that include food! Every evening I was there, there was never more than 6 people in the restaurant. Everything is too much hassle for them, there’s a really dull atmosphere to the place. Food is poor quality, wait an hour and out comes a lukewarm microwave meal, save your money and dine elsewhere.

Wouldn't stay here again, the place looks run down and the rooms are nowhere near as good as other premier inns we have stayed. It is advertised as having WIFI but this didnt work at all and theres no signal for mobile data. It was quiet though and the lady on reception was lovely. Would strong advise people to avoid the restaurant, we went & asked for a table and were told we couldn't have one because we hadn't booked (place was empty) we walked back to hotel reception and she booked us a table so we went back round. Waited 15mins for our drinks which were two bottles so didn't even need prepared. Waited around 30mins for food which came and wasn't even cooked properly. The pizza was still like dough, not cooked at all, the katsu chips were cold, we refused to eat it and pay for it as it was that bad, we also cancelled our breakfast that we had pre booked for the next day. I never look at reviews for premier inn as I've never had a problem but I will from now on, it seems lots of others have had the same experience here. Couldn't wait to check out!

Bless em the staff were really upagainst it and it showed , ordered 3 meals and pizza and lasagne were 2 which weren't available.... there were hardly any beers on draught and not even any WiFi. The staff were clearly under pressure but when you know they are ignoring you as they don't want to know if you want puddings it does grind a tad especially with an adhd child on his birthday who's already been told he can't have his favourite....the pizza . I lay the blame firmly at the feet of the management and I don't mean of that particular hotel ..... just expecting the staff to cope isn't good enough when they haven't got the basics .... Room was clean and tidy as usual but knowing 2 adults and a child were booked in there were still just 2 cups and 2 glasses and some hot chocolate would have been nice for the child

For a price, absolutely not worthy. Bed was comfortable, really. and that's all. Before check out guy was shouting on the corridor No Sleeping on ad on.

Basic Premier inn that does what it says on the tin. HOWEVER !!!!....what I don`t appreciate is left wing political posturing rammed down my throat with fascistic pride flags at reception and in the pub....YOU ARE THERE TO SUPPLY A SERVICE FOR BED AND BREAKFAST.....NOT TO DECORATE YOUR ESTABLISHMENT IN MARXIST PROPAGANDA AND I WILL CONTINUE TO GIVE YOU ONE STAR REVIEWS WHILE YOU CONTINUE TO DO IT

Cheeky overnight stop. Rooms great staff friendly and wheelchair accessible.

Absolutely Beautiful Place Very Relaxing Stay At This Location, Very Pretty And Charming, Would Most Definitely Stay Here Again 100 Per Cent And Lovely And Clean Aswell 👍🌸

A good night's sleep as always at premier inn. Nice room, easy parking so no complaints.

Great food at very reasonable prices. We didn't use the hotel facilities so cannot comment on them