Premier Inn Ulverston hotel in South Lakeland

Omg, what amazing service with a smile, Janet made me feel so welcome and also went above and beyond 😊

Very good hotel in a good location. The room was very clean and well maintained. Despite appearing to be short staffed the service was friendly, professional and efficient, . Regan, Eleanor, Jake and Emma were fantastic. We had an evening meal in the restaurant which was very good.

Very friendly welcome on arrival. Room was immaculate. Food was fantastic. Great location 10/10 all round. Special thankyou to sam and her team for making our stay a pleasant experience.

Stayed for a wedding at the weekend. The staff could not do enough for us. We git checked in early for a little fee which we didn't mind paying. Breakfast was one of the best I have tried from a premier inn. Team all happy and could not do enough for us. Little treat in the room from Sam and the team was a lovely touch, and a little game for the kids to find the Duck in the room.

Stay here most of the year , can't fault Sam and the team , they do the best they can to accommodate and feed everyone who stays there , nothings a trouble and very flexible attitude towards guests who always recover a warm welcome !!

Welcoming, helpful staff. Nice views and clean rooms. Recommended for budget travelers looking for great value

Great base for the the Lakes, loved Ulvaston too. Staff really friendly. Fab breakfast

Booking in not great, 10 mins early, told to wait, by girl with good dose of attitude, and left 5 mins before end of her shift with another colleague in white convertible, another member of staff with stopwatch coming out to book in the 7 guests now waiting at 3.00pm to the second. Couple of youngsters helping themselves to drinks behind bar when we arrived. Hotel in ugly location. Food poor, most of it off the menu. Staff outside getting their nicotine intake looking fully hacked off, no smiles or greeting. Wouldn't want to come back.

Here we are once again. Love this premier inn the best in country. Its so central to ulverston 15 min walk. The shortest canal in england is right behind it. The staff are all excellent. Reception no fuss and it was busy and the computer system was down but kim and jake plodded on regardless. The rooms are spotless as per usual. The restaurant is amazing. Clean and great staff and food. Jackson was the chef he made me a brilliant steak. Hes obv been well trained and kim jake and maya were working hard serving. Very attentative staff keeping it running smoothly. 1 complaint i have always mentioned is the crossing outside. Its so dangerous and z mirror needs to be placed at bridge to see whats whizzing round corner. Please let council know. If your old and infirm its no fun trying to run for your life.

One of the best of the brand we have stayed in. Sam and all the team seem to operate on the nothing is too much trouble end of the scale where customer concerned. Spotless rooms, food excellent topped off by that first class service.

Fantastic stay at the premier inn Ulverston Sam & the teams where super helpful & went over & above to make us feel welcome 🥰

Best premiere inn in the area. Very helpful and great location.

Value for money on money!! Would highly recommend.

Stay here for work regular for weeks at a time. Great customer service they always go above and beyond

We are on our way home from a stay at the Premier Inn, Ulverston. It is the best premier inn we have ever stayed in. Our room had lovely views, the restaurant was light and airy. Plenty of choice of well presented breakfast items. Great coffee but no de caf tea, luckily always bring my own. I would highly recommend this hotel to anyone looking for accommodation I. The area.

Really easy to find, ample parking out the front of the hotel Rooms are as you'd expect of any Premier Inn. Straightforward, unfussy, very comfortable and clean. Best part about this hotel is the staff. Very polite, friendly and accommodating. You can see they work hard

Attended the cycle and car retro weekend. The hotel is just a 15 minute walk into the town centre, so well placed. The breakfast is certainly worth paying for, lots of variety and freshly cooked. We only ate in the hotel one evening, that again was really good. Staff were very helpful and friendly

Great food and amazing customer service

It was clean spacious and quite . The staff was very friendly and helpful

Absolutely loved staying here staff fantastic helpful and nice to chat with will certainly be going back again

Currently staying here for work, all the staff are so welcoming and very helpful, especially Kimberly who always has a smile on her fave. Can't thank you all enough!

Excellent staff. Who really care and go the extra yard for their customers. When you stay there make sure you make a suitable donation to the staff,s charity campaign for Great Ormond Street Hospital...

Stayed here for a couple of nights and were impressed. A very clean hotel with plenty of car parking available. After checking in we asked if we could possibly move rooms. Sam on reception did this with absolute minimum of fuss moving us to a room with a view of the canal and The Sir John Barrow Monument. We ate in the on site restaurant where the food was very good. The hotel is a 10 minute walk to the town centre..

I stayed here with my daughter in law and two children , room was very clean, beds were made up for the children, check in was easy. Staff were very pleasant and very chatty , evening meal was good the staff looked after us really well. All in all we would stay again. It was a very pleasant stay..

We've stayed at this Premier Inn several times as we like the area for walking. Had a two night stay 15-17 March. Room was clean overlooking the infamous Pepperpot with plenty hot water, vegan shower gel and hand wash. We ate in the restaurant on the second night and it was raining so bad and we couldn't brave the weather to walk into town . We enjoyed the vegan options of tomato soup with ciabatta bread then tomato and chilli linguine with a few sides. Shame the vegan pudding was apple pie with no vegan cream or ice cream but we had brought our own dessert to have in the room after. Vegan options are a little boring but at least we can eat there. Must mention the two members of staff in the restaurant. Now I didn't get their names but one lady had very dark hair, fabulous nails and dark lipstick and the other had long blonde hair and both wore glasses. They were fantastic even under pressure as it was busy and they had to tell people of delays with food coming out the kitchen. You could not ask for nicer staff, friendly, happy, smiley, had a bit of a chat and always said if there is anything I can help with just let me know.we We will definitely revisit we had a great trip.

Friendly staff and good restaurant food with bar open in the evenings, good location for the lake district, and the quaint market town of Ulverston. The hotel is clean and has comfortable modern bedrooms, Always a warm welcome, i must say a huge thank you to front of house staff Jake - Thank you Jake and also thank you also to Chef Emma - and staff David, Louise and Patrick who always make time for a chat when they are not too busy - it's a great Premier Inn !!!!

A great place for a short break. Staff are helpful and friendly, rooms clean and well presented, food excellent. We frequently visit this part of Cumbria and the staff at the Premier Inn never disappoint .

One of the better Premier Inns, Great staff especially Sam. Will be staying again

Great 2 nights away for my wife's birthday room was lovely and warm wet room was brilliant for my wife food really good and all staff were great thankyou .

The only reason it’s one star , because there is no option to give a zero . This was my 9th stay with premiere inn in last 2 years . I have stayed in London , Manchester , Huddersfield and few more . So far this was the worst stay . Although the hotel and the facilities are great the problem was attitude . I pointed out the problems during my stay as well , few were fixed few were ignored but there was an other event that concerned me even more . I will try to give details as much as possible . 1. We checked in , went to the room , I had booked a family room , only to find out that my child’s bed was not prepared , went down to reception asked them , was told that my booking was for a double bed , offered them to show the email , it was finally prepared with a hole in bed sheet . 2. On Saturday morning at 10 : 30 we were going out , informed reception that we will like our room to be cleaned , were told that it’s too late now , alright really??? At 10:30? What did they want I dnt know may be a month in advance. Told them if they cannot , can they please make sure at least the bin be cleared ? We were reassured that it will be done , only to find out after a long day travel at night , that no one bothered to enter the room even , with a bin now piling up . Did not have the energy to go and ask again . 3. Now this part is most alarming , at time of checkout there were other guests checking out too , the lady on reception offered a chocolate to a girl who was checking out , and did not offered it to my son 5 years old who seemed a bit disappointed. You must be wondering a chocolate really ? A family that can afford a tour, a car , food a living they can afford chocolate too , isn’t it ? But it was this subtle act , that showed a bit of racism, where guests with certain backgrounds are ignored and treated differently, even children are not spared from that treatment . This was the worst part for me . And one thing is sure , until I do not get a clarification or an apology , I am not going back to this particular hotel ever . Out of my many stays , this was the worst .

While premier inn are primarily a 3 star hotel, the rooms are clean, tidy, this hotel had a/c. The food team were great, front of house were on the ball, the second something ran out, they refilled, they were polite, efficient, approachable. The food was plentiful, good well, and there was a good choice of food.

We go to this Hotel on a regular basis. The staff are always friendly and helpful. Really nice place to stay.