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4.0

Based on 237 opinions finded in 1 websites

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Nº 155 in 303 in Uttlesford

Nº 30 of 67 British in Uttlesford

CUSTOMERS TALK ABOUT DISHES WITH..pizzacookedthymechickenfishpaycurrysaladcheesesteak
Score
OpinionsNoteTripAdvisor2374.0

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I popped in here for a drink during my stay at another local hotel that had zero atmosphere! It was busy with a pleasant hum of happy people chilling out. Red wine was tasty with plent of seating. Car park was quite large so wouldn't have though to many issues parking. Convenient for the airport.

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Paul F . 2024-05-15

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Due to Ryanair being Ryanair we stayed two nights here instead of one - myself and my four year old. I’ll leave a separate review for the hotel as they were all wonderful - but Mark in the restaurant was an efficient and lovely waiter. He responded promptly and with humour to each request arising from a Tired 4 year old. My daughters food was better quality than most restaurants and arrived quickly (a plus for tired travellers). An abundance of colouring sheets and crayons too.

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Elizabeth T . 2023-08-17

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Terrible. Ordered 3x extra pepperoni pizza I got about 5 pieces and pizza wasn't cooked properly,I complained got another 4 pieces chucked on and still wasn't cooked so probably just microwaved it and certainly not 3x pepperoni. My wife ordered chicken noodles,she had to pay extra for the chicken,she ate the chicken, the noodles where reheated at the same time as they took my pizza back as she didn't want to eat alone so she didn't eat them,absolutely rank and a waste of money. Go to the mcdonald's nearby or use the hotel restaurant next door as we will if we stay again.

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735hep . 2023-07-23

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We visited this restaurant as we’re staying in the Premier Inn and was overall disappointed. Food took ages to arrive and when it did the batter of the fish was anaemic and the beans looked like tomato soup. The lasagne was ok but if you want garlic bread think again as it is thinner than my patience. I asked one waitress for butter who just disappeared and never resurfaced. Cat, one of the waiting staff, was the only thing keeping the place together. Apologising for waits and remaining calm under pressure as well as providing a chatty and approachable manner. Honestly, I would say don’t bother, but maybe go just to see Cat

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lauren_calla . 2022-07-07

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Youseff our waiter this evening was brilliant. We have stayed at the hotel and eaten at this restaurant numerous times and this was by far the best. No waiting around for a drink, meals served in good time but not rushed. Youseff was very responsive and kept the other staff on their toes 😊 Food was also a lot better this time.Thanks to all the team for a good experience tonight.

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ajmolloy100 . 2022-04-09

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We travel around the UK a lot so stay in a lot of Premier Inns and this by far is the worst restaurant we have ever experienced. We were showed to our very "cosy" table of 6, 2 of whom where our young children. The restaurant was not busy at all. The waiter came over and asked what we wanted to order so we ordered a couple of starters then my husband wanted a steak. The "waiter" then advised "oh we don't have steak". "OK I'll have lasagne instead please." "Oh we don't have any of that either!" So my husband asked what else don't they have before he went onto his 3rd choice. The waiter advised that they don't have any steaks, mixed grills, lasagne or pizzas. Therefore not a lot of choice left! Surely that's the 1st thing you tell your customers?? In the end he settled for a curry. My children wanted spaghetti bolognaise so I asked if they had it. The "waiter" said he would have to check so off he popped. To my relief they did have it so I ordered this with garlic bread. He then came back and asked what sides they wanted. I didnt really know what to order with spaghetti bolognaise but as it was included I just ordered corn on the cob and peas. Sitting waiting patiently for our food when the waiter turns around and asks if we want all our food served together. Now in any other restaurant, we usually take this to mean do we want the kids food served with the adults so we just said yes. A few minutes later, my order, a chilli con carne appeared and was placed down infront of me. I asked where my starter was and the very short tempered waitress stated "you wanted all your food together?" To which I agreed but assumed as I'd ordered a starter, that would come out 1st.....clue being in the word "starter " ??? So I told her I didn't want that yet and would like to start with my starter to which she huffed and took my meal away. The starters came out a few minutes later, this time by different staff again. This was ok but totally not as described in the menu!!! Far from it!!! Shortly after this my kids spaghetti bolognaise arrived. Well....all I can say is that I saw it was inedible as soon as it was put infront of my kids. I investigated with my knife and fork.....it was just a congealed mess and stone cold. The peas and corn on the cob were a shriveled up dried pathetic mess on the side of the plate. Then my chilli arrived so I tried it....absolutely stone cold, clearly left on the side under a heat lamp. At this point, I lost my mind and sent mine and my kids meals back, asking the "waiter" how on earth they could serve stuff so inedible. My husbands curry was also like warm but he was so hungry he ate half of it. I complained to our "waiter" and told him we were off to McDonalds. All the staff wanted to do was stand around and chat and clearly didn't give 2 hoots about their customers or what they were serving them.

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LausWills . 2021-12-16

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An absolute car crash from start to finish. Reception advised we book a table as they were busy so we did. As we sat down the “waiter” advised that some items were crossed off the menu as they had run out. Opening the menu, half the items were unavailable. We decided on fish and chips and a starter to share and ordered 2 drinks. Our server advised that the fish wasn’t hand battered but oven baked in breadcrumbs and that they had no tartar sauce left. When we asked why she muttered something about Brexit and Covid! No discount was offered for the substandard fish and chips advertised at a staggering £14.95 so we ordered a cheese burger with additional maple cured bacon at an extra £2 and a veggie burger on a brioche bun. A table of 6 came in after us and 2 tables of 2 who all got drinks served and we were still sitting there without any. The restaurant wasn’t even half full and I counted at least 8 serving staff who all seemed to be walking around with food in their hands not sure where it was supposed to go, or taking full uneaten plates back to the kitchen all whilst giggling, flicking their hair and not a single mask in sight. We should have realised then and gone to McDonalds next door or ordered a delivery. We asked our server if she had forgotten our drinks and she seemed clueless. The other tables then got their starters so we called her over again and she just said she would go and check. We had been sitting there 45 minutes and still didn’t even have a drink. They finally arrived and after sitting in a taxi for 2 and a half hours from Great Yarmouth were very welcome. Our starter arrived an hour after ordering and was nice. After watching the other tables have their mains, finish and pay while we were STILL waiting for our mains all we could say was “we should have stayed at the Hilton”. A server turned up with a burger and stood at our table in silence. When we asked what it was she said a burger. My husband said I asked for a cheese burger with bacon, where’s the bacon? The server launched into a rant about she just brings the food she doesn’t make it it’s not her fault and if he carries on having a go at her she will call management. My husband merely asked where his bacon was, then proceeded to say you work here therefore it is your responsibility to check the order. He should have said, give me a chip off that plate to put on your other shoulder but he didn’t. The burger wasn’t even for us as she then gave it to someone else. Our meals finally arrived and were underwhelming. The over inflated prices and substandard food is just not acceptable especially considering we had just spent 2 weeks in Great Yarmouth where fish, chips, mushy peas and yes tartar sauce are on every menu. I suggest the staff do some work experience at Wetherspoons which have quadruple the amount of items on their menu and far greater footfall of customers who all seem to get served on time with a friendly smile. The bacon was minuscule not even half a rasher (see picture) also check the picture on the front of the menu, trades description I think! The brioche buns were not at all and were rock hard. No onion or tomato was found even though the menu stated that it was served with both. The bill should have been £62 the most expensive meal in the 2 weeks we had just had but we refused to pay for both meals. As a vegetarian I don’t go to McDonalds but I’m sure I could have found something to eat at a quarter of the price and better quality.

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Engineer9199 . 2021-10-24

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Stayed here a few times for work and the food is very average at best, certainly wouldn't pay my own money for it. Today's salad with a 'dressing' was very poor, the salad before has looked a bit on the edge of going off so I guess they decided to drown it in French dressing instead to hide that. Add to that a rowdy bunch watching football on their phones in the restaurant that the staff didn't seem to care less about and all in all, a very unpleasant experience!

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A4656KAcraigd . 2020-02-25

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I'm rolling my eyes writing this half a day later. The layout is weak at best, but once seated in the dining room we were ready to order. The food came out relatively quickly. My wife hated mine and I hated here, however together we both liked the food. The curry surprised me. It was really good. However, I added chicken and it was very clearly a frozen Tyson chicken breast. Cut and dry. We both decided because we liked our food and drinksthat we'd only eat half and get a dessert to split. We asked the waitress to box the food, to go, in a take away bag. I said it three ways because she kept looking at me but not really engaging and I wasn't sure if I was suddenly a mute or if she was daft. Well, long story short we paid 50 pounds to eat half a meal and when we asked the server where our food was she just kind of shrugged it off, no refund or replacement offered. Keep in mind that all this would have actually been fine. I wouldn't have even blinked. Everyone has bad days. That's cool. What wasn't cool is that we watched a large party next to us served by our server get their check immediately. The same for the 2 tables in front of us. However, and still a mystery to me, we didn't get our check for over an hour after dessert. We didn't have drinks. There was absolutely no purpose for us to be there. We asked multiple people for our server, our check, waived people down, etc. We couldn't have been more proactive without being rude if we tried. I don't know if they wanted us to stare at the ugly colored walls, the 1982 wallpaper, or grandma's outside smoking tables. But I assure you no one comes for the deco. We ended up ordering Indian takeaway food later for 1/3 the price and 2x the quality. We won't make the same mistake again.

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Djb598 . 2019-12-14

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The Thyme restaurant at premier inn stansted excellent food excellent service and the price was very reasonable liked the bar and the bar staff were excellent

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mulbartondragon . 2019-12-11

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We dined in the bar area as the restaurant was full & service we received was great. I had the curry & can’t recommend it enough . Brilliant & brilliant service.

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Babs5319 . 2019-11-18

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We have stayed at the Premier Inn before but did not stay this time as they were fully booked so we stayed at the Holiday Inn Express next door. After a disastrous first nights meal at theHoliday Inn express we decided to dine at the Premier Inns restaurant as we had eaten there before. The atmosphere was buzzing when we arrived at around 9.00pm and we were greeted warmly and taken to a table and told that there may be a short wait as it was very busy which it certainly was. The waitress was very friendly and took our order returning within 5 minutes with our wine. The food followed about 15 minutes after the order so even though it was busy the service was very good. The meal was very good, the service and ambiance were wonderful, so all in all we had a very enjoyable and pleasant evening which is what we have come to expect from this particular Premier Inn. As hotel restaurants go and especially the ones near Stagnated airport this is one of the best.

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travel1Lincolnshire . 2019-11-06

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One night stay after evening return flight to Stansted. The food is kind of pub grub, but is good, hot, and tasty. Staff are excellent, and given that this is in a hotel at a major airport we reckoned that prices were pretty reasonable. Breakfast hot buffet could have been hotter but it's a difficult problem to solve, having hot food available and yet keeping it hot. Very good.

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lawdylawdy . 2019-10-24

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Having arrived quite late in the evening we were after a quick meal so we could go to sleep prior to an early flight so ate in the Premier Inn restaurant. We were pleasantly surprised by how decent food was (after not expecting too much). Curry was actually fairly spicey. It was noticeable that the pre-printed list of menu items that were not available was quite lengthy and a bit surprising for a Tuesday evening. Still, a decent meal at a decent price.

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Hepatacyte . 2019-10-14

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Very average restaurant. Ordered sharing starter platter to share amongst 4 people. Had to return meal as was cold. New one came out however this too wasn’t that hot either. When we got onto mains, it was also just about warm, but we ate it regardless as was fed up with waiting around. It was getting late. Food also came out like it had been thrown on plate. Limited menu as lots unavailable. Seemed very busy but maybe they should be more prepared seeing as it’s a restaurant linked to a hotel based at an airport and will clearly be busy. £92 later for a very average meal!

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swinbourne2 . 2019-08-27

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Have eaten at Thyme Restauarants in Premier Inns before. This time was little different and the quality was pretty decent and prices are ok and service good. I ordered steak and they were out and my friend also couldn't have something from the menu. None the less, all was well and we had several beers afterwards; the staff were good.

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jazpops . 2019-08-26

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The GF and I ate from the menu in the bar. Staff were friendly but tables weren't cleared quickly and table numbers were left on tables as one of the chefs was also serving food. Battered haddock was OK but the burger was lukewarm. McDonald's probably better option

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gilescorenwannabe . 2019-06-19

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So we ate here the first night of our holiday. Ordered a pizza for me and the gluten free mixed grill for my other half. Despite the waiter bringing the food and stating it was a gluten free mixed grill it came with the sausage on the plate (sausage isnt gluten free). They took it away when pointed out. Second mixed grill arrived. I had eaten my pizza by this point. Two hairs underneath the chicken. Nice! We ended up paying only for the pizza and my drink because of this. The next day my other half was ill. He has a mushroom allergy. One complete day of our holiday ruined. Thyme restaurant were told about this allergy at the time. Clearly they need some training when it comes to this. Or perhaps they're just not bothered. Sadly we had to eat here a week later for breakfast. But my other half didnt dare eat anything cooked by these people. £10.50 each and he had 2 bowls of fruit and yoghurt. Shame on you Premier Inn. Train your staff better.

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helsbels111 . 2019-06-17

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A decent range of starters, mains, and desserts. The food was tasty and presented well. The price was quite good considering it was at a hotel. There could be more veggie options, though.

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Sara W . 2019-06-14

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been to quite a few Thyme Restauarants and this rates up with the best. The restaurant is clean, well set and pleasant surroundings. the quality of food you get for the price is excellant. the service is good, the staff are very friendly and helpful. would recommend a stay at this Premier Inn and restaurant

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billcullen2016 . 2019-06-13

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Thank you Stephen for your service.

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Thepottersnorwich . 2019-05-15

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I have eaten in Beefeater and Brewers Fayre restaurants in the past month but Sage was the best for choice and value for money. Chris, my server, was attentive,without being pushy, He ensured a smooth service and even brought a glass of water with the wine.

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Madabouteatingout . 2019-04-02

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I have eaten in a number of Thyme restaurants when travelling, and this one compares well. The service is friendly, efficient, and the ambience pleasant so I felt comfortable dining alone. Delivery of food was speedy, although the food itself could have been a little warmer. The Meal Deal was excellent value for money.

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juliesims2018 . 2019-03-23

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Came here prior to travelling in the morning. Meal deal on that includes 2 course starter and full english breakfast for £26.95 each. We had the surf and turf which cost £2 extra. The food was enjoyable and of the right size portions. The waiter was very friendly, patient and humourous. A very pleasant start to our holiday break.

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Richardo1961 . 2019-02-12

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Used this restaurant whilst staying at the Premier Inn, staff very friendly and service was good. Enjoyable meal will definitely visit again if staying at the hotel

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gottobethere . 2019-01-26

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We ordered steak with fries. The steak was medium rare (we ordered medium), but at least flavour was good and we enjoyed it overall. Fries were also really good and the side dish prawns were also very good.

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Madishy . 2018-11-29

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The food was edible but nothing to get over excited about. You order at the bar and the barman kept wandering off half way through taking peoples orders but the service was fairly quick

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DMWiver . 2018-11-16

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had a early saver evening meal here the day before our flight food was lovely and cooked to perfection our waiter was very friendly and nothing was too much trouble

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arnoldino . 2018-11-07

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When they say you need to reserve a table in the restaurant at this Premier Inn hotel They mean it.

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Tabora1 . 2018-10-22

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Waited 30 minutes to even be asked what we wanted to drink, and told we could only order drinks as the kitchen was busy. We left and had to find somewhere else to eat.

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Emma W . 2018-10-15

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An excellent selection on the menu sometimes difficult to choose, but the skewers are always a good choice

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Susan R . 2018-10-08

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We ate in this restaurant as we were staying at this Premier Inn. The food choice was good staff were efficient and food presented well and hot.

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701roger . 2018-10-08

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Food average which wasn’t unexpected. Good value with the meal deal. Restaurant very busy would recommend that you book. But with the anticipated diners you would expect adequate staffing. We waited over an hour for food. One meal was incorrect and had to go back and another took a further 3 requests to arrive.

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ManchesterLily . 2018-10-06

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Possibly the worst soup I have eaten. It tasted overwhelmingly of vinegar. It should have been described as watered down puréed pea with half a jar of colmans mint sauce in it, then it would have been accurately described. I didn’t really like the look of anyone’s plates or the children’s buffet. Never again.

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AGJ3 . 2018-10-02

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I ordered and ping! The food came out straight away... The best part of my meal was the coleslaw that came with the burger and the onion rings (which I paid extra for). The veggie burger I ordered basically tasted like dry cardboard and I wouldn't class the soggy couple of leaves it was served with as a "salad"!! I did get a small slice of red pepper though. Apparently because I didn't have a bun, I got a small pot of mayo which I am assuming wouldn't have come with it otherwise!? Service at the reception, resturant and the bar was brilliant though and I'm just commenting on the food only.

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Jodie S . 2018-10-02

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Abbiamo cenato in questo ristorante che si trova all'interno del Premier Inn hotel a Stansted.

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Maddy L . 2018-08-29

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I never hold out much hope for restaurants attached to hotels, especially those that haven’t got much else around them to make it competitive. I feared a basic but edible meal, and assumed I was in for the worst when I waited 10 minutes to be seated. I am glad to say I was wrong. The waitress who seated me was very apologetic over the wait. My waiter, Chris, then came to take my order and everything was very quick from then on. Aside from the peas, my gammon steak meal was cooked to perfection, everything just the right flavour and good quantities (not excessive, not lacking). When he came to check on how my meal was, I mentioned to Chris that the peas were tasteless and shouldn’t be served to anyone else. He offered a side salad as a replacement, which I didn’t think was necessary so declined. However, he brought it over anyway which I just thought was a really nice touch in a busy restaurant that really didn’t need to pull out all the stops for me.

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FranKat86 . 2018-08-09

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We had the halloumi salad which was excellent as the restaurant was full be opted to eat in the bar. The service was excellent and friendly and the food good.

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travellingrosiedevon . 2018-08-06

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We stayed at the Premier Inn Stansted Airport before a flight and went to Thyme, the in-house restaurant, for dinner and breakfast the following morning. Both meals were good. My wife and I both had the lamb shank for dinner. It was perfectly cooked and very tasty. The breakfast had a good selection of items for a full English breakfast.

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DonH . 2018-07-23

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We just ate breakfast here on the morning we were leaving but it was delicious and really filling, great value.

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Roslyn H . 2018-07-22

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I was in a party of 6 for my stay in the Premier Inn. We ordered the meal and only 5 meals were brought out. The 6th meal had been forgotten and had to be rushed. Of the 5 meals that did arrive together, 2 were steaks, one medium and one medium rare. Both were cold and had to be changed. To be fair, my meal, a chicken escalope was wonderful. Not the best restaurant linked to a Premier Inn.

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Brian J . 2018-07-04

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We stayed at the Premier Inn before our early flight the next day. We didn't arrive till 8.30pm on a Thursday night and at check in we were told that the restaurant was quite busy. However we managed to book a table and when we sat down to eat there were plenty of tables.

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BagpussMidlands . 2018-06-23

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Good restaurant with a good menu selection from pizzas to burgers, salads, steaks. Friendly staff with a good sense of humour :) Also breakfast as just fine.

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Rob F . 2018-05-25

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Once again we had our dinner here the night before our flight and once again we enjoyed everything about it. The food the service everything. Well done

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glenwolves . 2018-05-19

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This is a very good restaurant, we found the food and service to be outstanding. Great decor to sit and enjoy a drink after your meal, really relaxing.

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stevepC5211SM . 2018-05-08

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Stayed here night before flight. Food was good had the fish and chips ,service very good. Not too expensive.

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Yvette W . 2018-04-21

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Booked a table in advance and on arrival was just ignored while I stood at the wait to be seated desk. Again when seated I was ignored I was ignored. I was then spoken to in a very abruptly by my waiter Chris. He demanded my meal deal with out any introduction. On asking for a drink I was told that orange and lemonade was not included on a meal deal. I explained that I had stayed at many hotels and it is always included. He became very abrupt stating he would speak with his manager. If looks could kill. Not the response I would expect or want after a day at work. Staff behaviour seems to be coming worse. My orange arrived a shot time later. No explanation just plonked onto the table !!

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Martin G . 2018-04-19

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We visited this restaurant for dinner on Thurs 5th April. The restaurant was busy and we hadn’t booked in advance, however, we only had to wait about 20 minutes before a table became available (we were able to sit in the bar whilst waiting so this was not a big problem). The restaurant offers quite a wide range of dishes at reasonable prices. Our server (Keeleigh) was very friendly and efficient and our meals were well cooked and tasty. I had the ‘Sea Bass en Papillote’ which was excellent in all respects. Overall, this was a very pleasant meal and if we were to return to the adjacent Premier Inn it is highly likely we will return to the Thyme restaurant.

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flutefairy . 2018-04-19

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We bought the hotel meal deal which includes a 2 course dinner , a drink and full breakfast. The food was delicious, very tasty and hearty. The restaurant was very busy (we had to book a table 30 mins in advance) but we were served quickly and the service was excellent.

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redscarfox . 2018-04-11

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We ate here on an overnighter for an early flight. Just had an evening meal, no breakfast.

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donnyMiltonKeynes . 2018-03-08

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Die Speisekarte ist sehr umfangreich und der Service ausgezeichnet. Das Essen ist sehr gut und kommt promt nach Bestellung. Man kann auch nur Kleinigkeiten haben.

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Nici5020 . 2018-03-02

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We ate here as part of the meal deal - two courses plus a drink for dinner and then breakfast buffet the next morning. If there was a warning that some items were not included in the deal without a supplement, then we missed it.

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StellaPyrenees . 2018-03-02

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Although the restaurant was about to close and they had run out of some menu items the meal we had...

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rogerbishopis . 2018-02-22

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We booked an overnight with dinner package and it worked out cheaper to do this in the long run. The...

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Boho1979 . 2018-02-15

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We stayed at the Premier hotel prior to going to lanzarote and decided to eat at the on site Thyme...

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paulthered2016 . 2018-02-10

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Food was excellent and extremely well priced, not very often you order a steak in the UK medium-rare and it...

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Daniel C . 2018-01-29

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Nothing bad or good to say about this place. It is a standard pub type menu that you get with...

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Matt115 . 2018-01-06

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The staff are amazing! So attentive, I wish all of London customer service was like Thyme. The food was fine...

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mhokgd . 2018-01-02

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This restaurant serves typical pub food, eg burgers, fish and chips. They also have kids menu at 5.50 pounds. Prices...

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Liu S . 2017-12-28

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For a chain restaurant I was pleasantly surprised at the level of service we received

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David B . 2017-12-17

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Decent menu with lots of choice. I had the sea bass which was delicious. The restaurant was very clean, staff very friendly, lovely food and good prices. Great choice for a nice meal before an early flight!

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tinylass . 2017-12-14

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Ate here as booked the Meal Deal, great value. Only criticism, waited almost an hour between starter and main. Apart from that...exvellent value, great food.

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Chris C . 2017-11-19

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On-site at the Premier Inn, the surroundings were pleasant. Service from our waiter Youssef was very attentive - no hanging around waiting for a bill here.

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John N . 2017-10-24

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Stayed here on the way out of uk and also on our return. Have to say that all the meals we had which were evening meal and breakfast outbound and just breakfast on return .... could not fault them. Staff very helpful and make sure that everything is okay.

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anthony j . 2017-10-23

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We ate here before our holiday in April, The restaurant was nice and clean, staff were so friendly and the service was good, we liked the atmosphere in the Restaurant, although it could be the fact that most people staying were going on Holiday.

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DavidNLisa . 2017-09-27

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We ate here whilst staying the night before our holiday. Being August it was very busy but the staff were very helpful and even found us another table that was more suitable. The food was good, my husband very much enjoyed his flavored G&T Highly recommend it

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mrsbarb . 2017-09-23

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Nous arrivons pour manger à 19h30, la on nous demande si on a réservé : non. désolé il faut revenir vers 20h30. a 20H20 nous arrivons a nouveau, nous faisons la queue environ 5 minutes, et la il nous faut attendre encore environ 10 minutes. En nous plaçant le serveur nous dit qu'il revient dans 10 minutes prendre notre commande... mais en fait le quart d'heure était bien dépassé. Une fois commandé. nous avons attendu environ 50 minutes les plats, et une fois terminé encore 20 minutes de plus pour que le serveur revienne, nous demandant si on voulait un dessert.... oui.. jaurais bien prix un dessert avec les petites portions que vous servez, mais comme je suis certain qu'il va falloir encore minimum 20 minutes pour qu'il arrive, je demande direct l'addition. la nourriture est moyenne, sans plus, et trop cher pour ce que c'est. Ce qui est dommage c'est que le service est visiblement compétent et fait son maximum... ce n'est pas lui qu'il faut blâmer, mais le management.

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Feidakin . 2017-09-07

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Great food and great service during our stay and reasonably pricedEnjoyed the atmosphere at this restaurant, we found all staff very helpful and polite, for me things like that make all the difference

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tincantat . 2017-08-29

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We visited the restaurant while staying at the hotel, The food was acceptable but over priced for what you get. Service wasn't brilliant either. To some it up is if you weren't staying here and had a choice of other restaurants close by you wouldn't choose to dine here! I expect better from premier inn!

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The-Rebel-j . 2017-08-07

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When you stay at the PTI chain you know that the food in the restaurant is going to be reliable and a safe bet!The decor hasn't been revamped (like the Kings Cross PTI) so is a little dated now... but the menu is the same and food quality good !Nice little pre holiday treat !

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Algi67 . 2017-08-06

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Pleasantly surprised, had a party of four and found a table with ease staff were very friendly with professional, food was fantastic, price was good too seeing you are a captive audience, would recommend it.

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djstarman . 2017-07-26

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The restaurant is part of the hotel, but the service is very slow and the food not very good, it is also expensive, I would be tempted to find something else, even McDonald's up the road would be better.

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prs54fmpu . 2017-07-25

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Usual Premiere Inn food - available when needed. Neither the food or service were particularly good, not where you would eat for choice.

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HollyGB70 . 2017-07-11

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We decided to use the restaurant as we were staying the night with a early flight in the morning.As we were checking-in we were asked by a friendly member of staff if we would like to book a table.When we arrived later in the evening we were sat fast and had great service from our server. The food was great for the price and there was hardly any wait even though it was a busy evening.

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pedwar . 2017-06-25

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Surprisingly pleasant place to have meal after checking in to the hotel by the airport. Staff is nice and professional.The food was ok: we had the crustless quiche and the curry: good portions and tasty.The only problem is that there was no draught ale!! Only draught lager...

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supernellis . 2017-05-17

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Definitely recommend booking a table on arrival at the premier inn as it can get busy. Fab selection on the menu. I had the BBQ burger and chocolate brownie for dessert, both looked and tasted fab! Reasonably priced too

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cg2792 . 2017-04-24

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I ate at Thyme when I stayed at the Premier Inn it's housed in. The staff were extremely friendly and welcoming. The menu was a little limited for me, as I don't eat chicken or beef. I had fish and chips, which were obviously freshly cooked as they were piping hot! My meal was very tasty, so no complaints.I watched the staff with other diners, and they really were very good - friendly and attentive without being intrusive. I had breakfast the following morning, which was also very good.

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Mrs_F1969 . 2017-04-21

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Stayed here before our Holiday and took the meal deal which was very good value for the money and the food was very very nice ,the waiting staff are very friendly,we enjoyed our evening there

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Chris W . 2017-04-19

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As we were checking into the premier inn we decided to upgrade our booking to include an evening meal as we were there earlier enough to eat there.Meal options are not as varied as you get at the Brewers Restaurants which are usually attached to Premiers Inns when we have stayed but it was ok.Although it's not food we would book and plan to go out for a special family meal it serves a purpose and would say it's adequate, had the mixed grill and the meat was ok quality and cooked well, the steak was medium as I had asked.Cannot fault the staff, they were excellent, very on the ball, very friendly and nothing at all was any trouble, they were even advising the best way to use the meal plan based on what we wanted.All in all if I have got this right Breakfast for 2 adults and 2 kids (kids free) was originally £21, adding the meal plan took this to £49.98, our meal came to just over £73 and we had to pay £24 (kids meals and extra drinks) of this taking our meal deal voucher off, it said we had made a £3 saving having the meal deal, but you are actually getting breakfast free through this offer because the £21 is within the price.Definitely a deal worth doing.

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dannyjcarr . 2017-04-15

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Très bon accueil, plats variés et très copieux, formules pour enfants, coloriage pour faire patienter les petits, ambiance lounge....excellent !!!

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Matje82800 . 2017-03-19

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After driving down to Premier Inn Stansted,we chose this place because it's within the hotel itself. My partner had the Lamb Burger and I the Steak and Kidney Pudding with mash. When the dishes came,mine looked like the mash,peas and pudding had fallen out as they were spread out on an oblong plate. Upon cutting into said pudding,I found that the base was over done to nearly burnt! Steak and Kidney puddings are meant to be moist/soft not anything like this one. When asked if the meals were OK,they were told about the base. I was given a new dish several minutes later only to find out the replacement was exactly the same!! My partner enjoyed hers so I wished I'd chosen something else. When asked again how it was,they received the same reply. Apologies later,but I expected a discount that never came. The meals aren't exactly cheap either.

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Waz6768 . 2017-03-18

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Duck parcels straight out of the fire- wife burned her lips. Fish and chips ok - Rib eye steak ordered rare came well for bit was quickly changed. Eaton mess large, but nothing to write home about. A Luke warm Irish coffee served from the bar was acceptable...well, we were just passing through after all...

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Werner S . 2017-02-13

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Overall the food was dire. - Starter of duck parcels was over crispy parcels with almost no filling. The slaw was not worth trying. - Main of hunters chicken. Chicken was dry, cheese wasn't melted, a tiny drizzle of BBQ sauce, and chips were like airy fried oil. - Dessert of chocolate brownie. Think they bought it from the local Iceland, straight out of the freezer and into the microwave. Luckily my plate was drowning in toffee sauce...Certainly wouldn't visit again, luckily it was through work I would have complained for a refund!

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Aaronjlm . 2017-02-11

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Very reasonable prices for excellent quality food. Really good menu choices. Meal deals are available for early diners but the cost of a 3 course meal was very good considering it is based on the airport within the Premier Inn.

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Lyn A . 2017-01-20

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We arrived the day before our flight so took advantage of the meal deal for 2 courses plus drinks and the all you can eat breakfast the next morning. The food was lovely and certainly filled us up ready for our journey.

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glenwolves . 2017-01-19

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Attentive staff, wide ranging menu and good quality. A little over-priced, but it's an airport hotel, so somewhat expected. Thoroughly recommended.

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29_Sussex_Traveller . 2016-11-30

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Stayed at the PI and drank & ate in the bar area of Thyme. Service from bar staff was excellent - friendly & warm. Ambience was good and area was clean & welcoming. Food was average, but you pretty much expect that. It's a means to an end.

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richard s . 2016-11-23

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Restaurant was convenient as staying at the Premier Inn but the food was only average and not as hot as we would have liked. Unfortunately we were late, as the postcode given us did not take us to the restaurant so we drove round for a while, so we were too hungry to bother sending the food back.

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Ches666 . 2016-10-29

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Not good at all, flew out of Stansted early in the morning so decided to stay near the airport overnight, hotel ok but the restaurant food awful, deep fried everything, have stayed in some beautiful Premiers with great food but this certainly is not one of them.

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Summer-Mad . 2016-10-25

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Having little choice but to go here as it is attached to the premier Inn we braved the hoards of children our fault booked at 6.30 our waitress Kirsty was fantastic polite helpful and rushed off her feet.The food not so good over priced rubbish steak over cooked and fatty ribs and no we didn't complain because it was so busy didn't want to wait any longer the average rating came because of the other waitress that slammed our food down and rolled her eyes when we asked for mayonnaise then when we were about to ask for more drinks she walked off Kirsty your fellow employee let your hard work down.

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Jamespb1971 . 2016-10-22

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Das Thyme liegt im Erdgeschoss des Hotels Premier Inn in der Nähe des Flughafens Stansted. In den verschiedenen Bereichen findet man sowohl eine Bar, als auch ein Restaurant und einen Frühstücksvariationen. Wir sind ohne grosse Erwartungen zum Abendessen hierher gegangen, weil wir das Hotel nicht mehr verlassen wollten und wurden angenehm überrascht.Das Essen war lecker und die Preise durchaus angemessen. Wir würden wieder hier essen.

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Axel K . 2016-10-21

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I really enjoyed the selections on the menu. Above average value for the price. We had very fast, friendly service. The food came quickly, the quality was on the high side of average. Yes, lots of breaded, deep fat fried, but well prepared.All the selections I saw on other tables looked good.I'd come back.

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Steven S . 2016-10-19

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simple but delightful choice of food, especially on meal deal, had fish and chips and an apple crumble all served well and excellent customer service

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gannonmartin . 2016-09-22

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Ate both dinner and breakfast here during a stay at the Premier Inn using the package offered by the hotel which seemed good value. For dinner, the service was exemplary with our orders taken quickly and the food arriving with commendable rapidity. Both the gammon and the steak were cooked to perfection. Desserts were fine, although the pastry case on the pistachio Bakewell tart had a slightly ‘soggy bottom’.Breakfast was a typical buffet affair but was extremely well presented and the cooked selection was first class. Poached eggs were cooked to order and were done to perfection.Whilst I wouldn’t use an establishment such as this for a special occasion, it is more than adequate for an overnight stay at an airport and, in my opinion, beats some of the more prestige brands at other airport hotels both in terms of quality of food and value for money.

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Martyn W . 2016-09-17

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Do not recommend this restaurant the food was a disgrace and waiting staff were no better!The bar staff were excellent and very professional! just a shame the same training wasn't given to the kitchen and waiting staff!

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Edlet1 . 2016-09-06

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Starting our holiday with a study at the airport once again, we hadn't booked but got a table quickly allocated and the staff were very good. The kids enjoyed their meals, my only comment about the adult meals was that the mac n cheese was indifferent; I can do a much better job myself. Overall, it's not cheap but after all, it's at the airport and you're a captive audience, however it's a pretty decent experience and I'd be more than happy to go again.

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Grumpy J . 2016-08-28

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Food was ok but overpriced. My dinner wasn't particularly hot. People on another table said that theirs was as cold as the freezer and declined to eat after one mouthful.

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Stirling63 . 2016-08-25

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Shared StarterHunters chickenFull house burgerLamb burgerDrinks £60 Starter very good although a little unevenly spiced Portion size good overall Beef burger and lamb burger tasty

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Jon R . 2016-08-12

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Arrived at 8:30 pm and were famished but restaurant required reservations (surprising for an airport hotel!) Got seated at 9:45 but then food was very very slow. It was good food though. Just wish it had been faster.

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AllyR-S . 2016-08-09

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We have eaten in Thyme restaurants previously and felt that this menu was not as extensive. Ambiance was fairly functional but service was good and friendly. Food well cooked, but limited.

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sarzit11 . 2016-08-05

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