Premier Inn Redhill Reigate hotel in Reigate and Banstead

It’s an easy and short walk from the local train station, so despite being in a quiet area it’s also convenient. Checking in was an absolutely delight, with one of the friendliest members of staff I’ve encountered in a hotel and he immediately made me feel very welcome. My room was on the ground floor overlooking a disused garden area which helped keep the room quiet and give a silent night’s sleep. Although a typical Premier Inn room in design it did feel a little dated - the sofa bed was getting rather stained, there was mould on the reverse side of the curtain and most of the fixtures in the bathroom were showing signs of rust. The bed itself though was clean and comfortable and all the facilities worked well. I’d certainly consider staying here again if the price is right, and given the close proximity to the train station it makes for a decent but lesser known option for an airport stopover.

Breakfast paid confirmation not passed on to restaurant causing delay, hassle and embarrassment.

Nice place to stay with secured free parking

Absolutely disgraceful, disgusting filthy rooms, well overdue for a refurb. Mouldy sealant, grubby grout, filthy walls / furnishings and fittings. Actual faeces splattered across the board behind the toilet, toilet not cleaned as faecal marks also evident there. Window frames rotten, poorly fitted filthy secondary glazing, curtains grubby and poorly fitting, heating with a mind of its own. Damp smell throughout the room. Not just my room that was bad, my sister's was just as bad. Also, a massively bold assumption that someone in an accessible room must be in a wheelchair, as they provided no chair for the desk. An absolute disgrace to the the brand, this is by far the worst, book here at your peril.

Impressive buffet breakfast 🤩 come on, you don't eat the rest of the day. Enjoying with good friends.

Turned up and some one had been smoking in the room before I had booked in and there was a live electrical wire out the wall. Second room not all that better. Food all fried and restaurant is a dump food looks like it was cooked in muddy water.

I stay in quite a few Premier Inn hotels and you can never go wrong. Stayed here before and had a room in the main hotel, this time I was in the annex. The room felt the same as others. Nice and warm, comfy bed and good selection on the TV. The WiFi was a bit slow in the annex. As it not great deal of connectivity.

Went to the restaurant at The Mill House not the hotel. 5 stars are for that. Place was busy and took a while for food to come out but only to be expected on a very busy Friday evening.

Stayed here in October for 1 night. To catch flight later the next day. There is an adjacent Beefeater for breakfast and other meals. Very popular so at peak times booking is recommended.

Good nights stay . Very helpful staff

Clean rooms. Didn't do breakfast or meals so can't comment. Good location for Gatwick

Typical Premier Inn. I would have given 5 stars but our room (1) had a very noisy bathroom fan that took an age to switch off.

Found the staff a bit rude, noisy outside with deliveries early in the morning. Our room wasn't ready on check in.

Stayed 1 night Room quiet and comfortable, was sound of railway and some flights going over, but even with window open all night a very comfortable night Beefeater next door, good food friendly service, both evening meal and breakfast

Stayed here a few times for business, usually decent and great beds but this time round the bathroom was dirty on the floor, mould on the bath and the bed sagged in the middle. Shame, usually a acceptable stay, but seems to have gone downhill

Usual premier inn standard for room which was good, but the location was very noisy. A lot of rooms are located right by the main road that leads down in between the main hotel buildings to the car park. Therefore, you hear all sorts at all times of the night from people leaving in their cars, arriving with suitcases or the odd car with loud music. Wasn't great, wouldn't recommend really apart for the distance to Gatwick.

Ok hotel. Room was clean. Beds were like concrete.

Cheap and cheerful guy on reception was exceptional friendly the place could do with an update the pub opposite was very disappointing food was very average the place was absolutely freezing no fires burning and no heating on no wonder the staff where frosty 🥶