Based on 890 opinions finded in 1 websites
Based on 890 opinions finded in 1 websites
Nº 161 in 369 in Reigate and Banstead
Opinions
Went to the restaurant at The Mill House not the hotel. 5 stars are for that. Place was busy and took a while for food to come out but only to be expected on a very busy Friday evening.
Julia Newstead . 2024-10-26
MORE AT Google
Good nights stay . Very helpful staff
Ken Smith . 2024-06-11
MORE AT Google
Clean rooms. Didn't do breakfast or meals so can't comment. Good location for Gatwick
Nikki Jones . 2024-05-31
MORE AT Google
Typical Premier Inn. I would have given 5 stars but our room (1) had a very noisy bathroom fan that took an age to switch off.
John Tapley . 2024-05-27
MORE AT Google
Found the staff a bit rude, noisy outside with deliveries early in the morning. Our room wasn't ready on check in.
Dimitri . 2024-03-21
MORE AT Google
Stayed here a few times for business, usually decent and great beds but this time round the bathroom was dirty on the floor, mould on the bath and the bed sagged in the middle. Shame, usually a acceptable stay, but seems to have gone downhill
Raz . 2024-03-20
MORE AT Google
Stayed 1 night Room quiet and comfortable, was sound of railway and some flights going over, but even with window open all night a very comfortable night Beefeater next door, good food friendly service, both evening meal and breakfast
Solo Stans . 2024-03-20
MORE AT Google
Usual premier inn standard for room which was good, but the location was very noisy. A lot of rooms are located right by the main road that leads down in between the main hotel buildings to the car park. Therefore, you hear all sorts at all times of the night from people leaving in their cars, arriving with suitcases or the odd car with loud music. Wasn't great, wouldn't recommend really apart for the distance to Gatwick.
L HC . 2024-03-17
MORE AT Google
Ok hotel. Room was clean. Beds were like concrete.
Phill Thornburrow . 2024-03-14
MORE AT Google
Cheap and cheerful guy on reception was exceptional friendly the place could do with an update the pub opposite was very disappointing food was very average the place was absolutely freezing no fires burning and no heating on no wonder the staff where frosty 🥶
Wendy Fitton . 2024-03-04
MORE AT Google
Similary restaurants in South East
466 Opinions
We have had Ruchitas for years and go back as we know what to expect. I stupidly put the cartons of curry in the oven to keep warm and they melted (very tired) and they kindly remade it for me and gave it to me for free and said accidents happen. Completely unexpected but a lovely gesture. Going the extra mile for their customers. Thank you
1046 Opinions
Had a lovely meal here with my mum tonight, food was delicious and the service was great too! Jamie who served us was lovely and polite :)