Premier Inn Preston East hotel in Preston

Excellent hotel & perfect position for M6 South

Stayed over the weekend. Great service. Would like to give special thanks to Kelly - big help especially with the parking issues I had

2 stars purely because the room was clean and tidy on arrival but in all honesty the hotel service an food was absolutely terrible. The best thing about this place was the lovely lady on check in who also came into the restaurant and apologised so much about the restaurant food she gave me a free bottle of wine. I Stayed here for three nights. On the first night I ordered the lasagne after five to ten minutes waiting I was told it was sold out, then I ordered the linguine another five minutes later told they’ve sold out of that too, i then requested a homemade pizza but was told there and then it was also sold out all this at 7pm on a Monday. all other options mainly come with skin on fries which is Something I wouldn’t order so I tried the vegetable Thai green curry was supposed to come with bean sprouts and peppers. All it had was a plate full of extremely soft mashed up sweet potato and sloppy rice looking like baby sick.i Literally had one mouthful and left it. Second night I had the lasagne a lot better but not by no means good! such a shame that whoever they have cheffing at the moment really let the place down as the people on the bar ian waiters do really work hard, sadly, I can’t say the breakfast have been any better. The black pudding was mushy. The hashbrowns were soft and wet on the bottom and the poached eggs were still far under done since this. I have stuck to just ordering bacon only and making myself some toast around the corner to make a bacon toasted sandwich. After being here for three nights, not once has my towel been changed Nor have I had a restock of Sugar tea and coffee ECT in the room, the room itself is comfortable and clean, but the service is very, very poor. Signal is terrible here too obviously this can’t be helped by the hotel but worth noting when coming away from family on a work trip.

Great service from staff however they're dramatically understaffed we paid for an unlimited breakfast and was told the cooked breakfast was limited and to be ordered as it would be made to order the continental breakfast the croissants weren't cooked through and the pancakes were stale. The fruit was defrosted frozen red berry mix with chopped apple on the top. The beds were really high and difficult to get onto. All the usual amenities were in the room a desk and place to hang clothes and a fan which was appreciated as the room was so hot in the morning. There was also showergel on the wall (baylis and harding) and the same brand handwash. There wasn't a great deal around the hotel however it was easy enough to get an uber. The hotel doesn't have any outdoor seating at all which isn't very good for those with mobility issues like myself. The lift is also very small.

As a premier inn business card holder i stay in a lot of premier inns....i must say the staff at Preston east are nothing less than exceptional, very helpful and accommodating.

The place just creeks. Every step the room above make you can hear creaks. Can’t believe how poorly made this place is. Avoid the Ground or First Floor and secure a room on the top floor instead. Impossible to sleep.

After a busy day in Blackpool I camera to stay with my 2 children. One of which has autism and adhd... from the moment I walked in I was met by two smiling faces they acknowledged Logan 1st and despite his erratic behaviour put me at such ease. The one receptionist had personal experience and you could really see she understood what I had to deal with... she asked logan and millie what time we would like dinner which lead to a long conversation on what we were eating as logan gave his likes / dislikes. She spoke to him as if she had all the time in the world not rushing us away... We went for dinner in the evening Kelly was there again was so calming seeing a friendly face as we very rarely go out due to other judgmental views. This put me at ease... she got logans food exactly what he asked for... she got him extra sauce and even had a friendly chatt with us at the table. I cannot thank her enough for making my experience as stress free as possible not once did I feel like I was a burden and when logan started acting up she distracted him well. Just the words don't worry about it I have been there before those little words were all I needed. Maddie the other waitress I have to say was also amazing she checked on us and when she brought the food out she remebered who ordered what and even spoke to both my kids. Nothing was too much trouble woyld highly recommend a visit

Room was clean and comfortable. Kelly and Maddie were a credit to the company. They both were working hard managing both the bar and reception yet still remained polite, professional and friendly.

Room very clean. Everything you need (basic is there) Stayed here for work so meal deal included. 1st night nothing in stock 3/4 times I had to change my mind of what I wanted to eat. 2nd night happened again, bare in mind the restaurant isn't busy, ordered the stack burger. Waited 40 minutes for this to ask a member of staff. Quick as a flash it was out, noticed that my burger bun was at the top and the bottom. Burger was tough and bread crumbled this has just been sat in the hot plate. Take some pride in your work!! Will be informing work to take this off the booking list for future visits to Preston.

Another peaceful and relaxing night. Room was clean and tidy as always.

I did not get to stay here to see if I would like it. I trying to call Premier Inn Preston East hotel 3 times until the phone rang out at 8pm on a Monday night. After the 3rd call rang out, I realised the reviews on here about no one answering the reception phone is correct. I called Premier Inn Preston North hotel and Dji answered, he was so welcoming and helpful, we absolutely loved our stay. If Preston East aren't answering their phones, stay at Premier Inn Preston North hotel and meet Dji, he's the best!

Kelly on reception was very helpful 👍🏻

This no longer has a Beefeater restaurant contrary to the photos. This chain's menu is bare bones, and most what's available is deep fried. My meal was swimming in grease, and I could still smell the grease when I got back to the room. Ordering steak is hit and miss, more often missing. Cool to the touch and just warm within. Next morning the chef was late in to prepare breakfast, so made do with cereal. Avoid this chain if alternatives available, which unfortunately isn't always possible.

Convenient location by motorway and good we could check in at 1am. Bed very comfy. Impossible to contact reception though. It said you could check in late if you let them know in advance. We emailed twice and tried to call 5 times but no response.

I stayed here last weekend, the staff where the most amazing group of people I have come across in Premier Inn. The key cutting technology had gone down and these guys worked so dammed hard to make sure everyone got to their rooms. Thank you for a pleasurable stay.

Rather strange stay where the hotel electronic room keys were not working and all guests had to be taken to and from their rooms by a member of staff.. Food was pretty standard premier inn fare good value for money but not great .. Staff were helpful but a bit overworked and location on an industrial estate a bit remote ant not attractive but plenty of parking..

Great food and lovely friendly staff. Madie was exceptional

It took a while to find it from the motorway. When we first found our allocated room I was disappointed because it had no window except a window. However, when I asked if we could have a change of room the receptionist was more than helpful and polite. She gave us a different room which was perfect, light, airy, spacious, clean with good facilities. The mattress was amazing which helped us to have a good nights sleep. The meal deal was a brilliant idea, saving us money. I highly recommend this Premier Inn and I will definitely come back.

This is a review of the hotel, not the restaurant (which was not great at all) Rooms here are as expected clean and quite spacious. The shower is great, and everything else is OK in the room. What you expect from a premeir inn. The restaurant attached was really poor in terms of the food. Ordered vegetable curry, and it came missing all the vegetables. Beansprouts, red pepper, and peas were all listed on the menu, but it came with none of them and tasted pretty basic, too.

Clean, functional comfortable bed. Plenty of USP sockets.

Hotel clean, room clean / comfortable basic but tea coffee etc available in room kettle clean (beefeater double dip deep fried on location) slightly better than a sandwich from the petrol station up the road suppose! I probably could have travelled elsewhere for food but not had a beefeater for years and yip still the same food fried to an inch of its life. Pint of moretti was as dead as a dodo Sundae was nice, although warm scooshy cream was not so nice. Didn't take a pic of the chicken burger out of respect of its cremation, ha

Superb stay, very clean, staff very helpful couldn't ask for more, would certainly be staying here again on our way up to the Lake District. Many thanks

Stop off here for breakfast. Good variety. Friendly staff.

Staying in premier inn east never let me down. Reception staff is lovely, rooms were very clean and tidy. Definitely recommended.

A very good place to stay very friendly and helpful staff that can't do enough for the guests

Really friendly staff and comfy beds. Definitely recommended.

Bed bugs.....Whilst i appreciate the assistance of all staff that changed my room and apologised. The damage was done, and my body was riddled with bites.

Very clean and surprisingly quiet two day stay. Ideally situated for travel next to M6 and with the Beefeater next door, all you could want. Ample secure parking and friendly staff

We use Premier Inns often, and this is one of the better ones. With the usual lovely, clean, and comfortable rooms, and in a great location. The reception staff (Dasha) are pleasant and friendly.

Third time staying. No probs as usual. Meal great as always. Could not fault service. Left at 1.30am and a few hours later realised I'd lost my wallet. Phoned up and receptionist was very helpful, not only did she check the room she also insisted on going out into the cold windy night to check to see if it had dropped on the floor by my vehicle. Above and beyond with relation to this service. Phone cut off before I could thank her 🙏