Based on 954 opinions finded in 1 websites
Based on 954 opinions finded in 1 websites
Nº 228 in 574 in Preston
Opinions
Have been stopping here for a few weeks with my partner and children and Mikey has gone above and beyond for me and my family, really kind guy and a massive credit to premier inn!! Phoniex also is very friendly and always happy! Made our stay here very pleasant :)
Joe Bowe . 2024-10-08
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We stayed for 4 nights in August as we did last year. Unfortunately this was a very different experience. Despite repeated requests our rooms were not cleaned once. We spoke to Shannon the Duty Manager who apologised and offered us a free breakfast and a refund on our extra charge for an early check in. 2 months later despite several phone calls we are still waiting for a refund. Premier Inn guest relations have now stopped replying to my emails Absolutely shocking
Neil Henshaw . 2024-10-07
MORE AT Google
Do not stay here on a Saturday if you want to sleep or if you do bring ear plugs. There is a very loud bar/club on the ground floor so noise comes up to even 5th floor. One of the worst hotel experiences I unfortunately ever had.
Stephen K . 2024-10-06
MORE AT Google
Excellent service, Fantastic rooms, Amazing food.
Wail John . 2024-09-09
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I booked a room but did not receive an email or invoice from this motel and they deducted my money and then went to the reception room to ask if they were not working. I paid £128 and there is no room left
Thang Pham van . 2024-07-07
MORE AT Google
Good location, close to train station, shopping street, and the university of Central lancashire
Lightning H . 2024-07-05
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Welcomed by a really friendly gentleman on reception, Harry..couldn't do enough for me. Just superb service that you don't get enough of today. Will definitely be back. Tha k you. Lee
Lee Parkinson . 2024-02-17
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Locatie en personeel goed MAAR De kamers ... ter verduidelijking kamer 111 ik vermoed bed bugs want ik krab mij sinds dien onnozel. De inkom beneden is vies en de geur doorheen het hotel is vreemd . Ontbijt was ok maar ik kom geen 2de keer meer , ik heb dit ook zo doorgegeven aan het bedrijf waar ik voor werk.
Dimitri Vanloon . 2024-02-14
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The hotel is dated with worn with dirty carpets but rooms are clean and staff are very polite. The parking facilities are public and located close by on Wilfrid Street. Beware there is a scam operated out of it if you do use it retain your ticket and take picture evidence of the ticket displayed in the car. Review the car park website the scam has been in place for years. The hotel should not be referring their guests to it. The matter has been reported to the police
Simon Adeyinka . 2024-02-07
MORE AT Google
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17 Opinions
I'm sorry but this is a 1 rating it's not what "people" are saying for best reviews or food, it didn't hit the spot whatso ever. Took one bit and threw it in the bin, chips were to crunchy, hard and dry, burgers are more like Gourmet Burgers and dry not the best and pizzas just don't taste right... so I won't be returning. I'm fumming spent 27.00 on food waste....
238 Opinions
I ordered 2 regular portions of Portuguese chicken and rice (usually £13 for the 2) but ended up with 1 large portion for £9.00 ( which was no bigger than the regular I usually buy) When I told the member of staff he had got the order wrong, he said that, that was what I ordered and if I wanted another portion it would be another 15 mins. Needless to say ,I told him to shove it and I won't be going back there again.