Premier Inn London Dagenham hotel in Barking and Dagenham

Staff at reception were nice and rooms were decent. However the experience at Brewers Fayre was disappointing . I was filling up my plate of breakfast, but the bowls were placed one on top of the other so when I wanted to get the food from the top bowl it was my natural instinct to walk over the other side to make it easier for me. But the manager spoke to me in a tone that made me looked stupid telling me ‘grabbing food is this way’. I was just doing what made sense in the moment, and instead of calmly explaining, she made me feel stupid like a little child over something so minor. It’s not even about the rule…it’s about basic respect. If she has such specific expectations, she should design the setup of the food bowls more clearly and communicate with a little more courtesy. Honestly, it’s not that hard to be polite.

Lovely clean room and bathroom. Nice big shower, friendly reception staff. Only downside was we had to go next door for drinks as it didn't have its own bar and food area but would highly recommend and would definitely go back.

I've stayed in Premier Inns so many times in locations all over... this one tho has to be without shadow of a doubt the best one ever . Absolutely everything from start to finish. Amazing location great carpark. Friendly and very helpful staff .. spotless great WiFi. Will be back in April...

Room was very dusty but the big issue was from the receptionist and cleaner . Me and my girlfriend we have booking from 28 to 29 december . In 29 december around 10 am we was just woke up and we heard a knock knock to the door and the door was opened quickly without answer from us . My girlfriend make a hoooyy sound signal to let know the cleaner we are in the room. After 11 am when we went in reception for check out we report this issue , but the surprise was our room was mark with green and this meaning is the room was empty . Our check out was before 12 pm but that cleaner enter in the room 10 am . This issue is unacceptable . No excuse for the person who let the cleaner to enter in room

What’s the point staying there!!! Friend wake up, to his car been stolen 23 Jan 2023. They have no barriers and no safety l! Not even the first time this has happened. Please have extra safety in your car, if your stay with them!

Another great premier Inn. Big car park £9 overnight. Rooms were lovely and clean. Location is great with a few big stores a supermarket and KFC just around the corner and across the road loads of local shops and places to eat. Rooms really quiet considering the location is on a very busy main road. Great stay.

It doesn't seem to be possible to suggest this as an edit on Google Maps, but parking is NOT free. It is £9 for 24 hours, which is expensive. Aside from that a nice enough hotel

Very poor hotel and service They don't make room and change towel.

Really lovely staff and a great, clean room. Housekeeping girls very friendly. Very quiet even though next to a main road. Next time we back again.

Has had a refurb nice and clean ans it's 10 miles from central have to pay £9 for parking but it is there. All the local.shops are there right next to it you can't go wrong for a weekend in london stay are helpfully.

Van guys dont leave tools in vans in carpark behind hotel 7 vans broke into in one night including one parked in desabled bay right next to reception and all you get from reception is they advise you take items of value out of van a car got stolen outside of reception 2 days ago too

Room was spacious for a family, price was good aswell, parking is available for additional fee.

I often travel for work and our company co-operates with Premierinn like many others. So this hotel in particular is only used for corporate clients. If you're a regular visitor to the city, I recommend staying in a premierin not far from here towards London. Here's why: it's not the first time I've had a room in this condition. The ventilation in the room doesn't work, so I can't sleep and have a very bad headache in the morning. The air conditioning works, but the room stinks horribly afterwards. The ventilation in the bathroom does not work so the steam just stays in the room. The towel holder in the bathroom is all rusty. The room looked as if there had been fighting in the room, traces of these battles are visible on the walls and carpet. The light bulb in the bedside lamp was changed but only halfway - they takeoff the old one but did not put in the new one. The TV automatically switches on at around 1pm - as the girl at reception told me - no one can fix this problem because the TV has a password. Good things- people who work in.

Family rooms were big which was a nice surprise, clean and worked pretty well. There is a train station nearby to get connected to the tube so was good, asda nearby 2 min walk. Car park was a worry from reviews, but rest assure plenty of cameras and due to nearby development of buildings feel reassuring that it was secure. Its London so always gotta be vigilant. Fairly new building so did not feel dated.

The room was clean & comfortable however the English breakfast was very poor. Not enough hot items cooked & the buffet was only half stocked. Only 1 coffee machine switched on. The restaurant needs a manager to ensure cooked foods are cooked quick enough, to ensure a complete buffet.

Rooms 4 star as the smell wasn't enticing but is okay and looks clean. We have been to lots of Premier Inn Hotels but this one has spacious room! Airconditioned but no noiseproof. You can hear the light steps and voices from the other rooms especially above you. But it's okay if you are just here to sleep and not staying most of your time. I can say it is still worth of every penny as I booked this really cheap! £35/night! Service 3 star because the European Receptionist looks so unfriendly and empathetic with complaints and will not listen to concern but just respond right away to dismiss what you are saying. It's so unprofessional! Fabiana especially. She dismissed us when we were raising our complaints. The night staff on shift however are kind but I cannot remember their name. They were apologetic and me and my friends, we did appreciated them! Location is a 5 star! Near KFC and other shops. Lot's of food takeaways everywhere. I am commenting as it's accessible for private car owner but I cannot comment if you have to commute somewhere else. But the place is really good! Parking lot is well lit! Also they have Brewer's Fayre beside them! Food is not bad. OVERALL 4 star!

The food and plates were cold !!

Great place to rest overnight and don't forget the all you can eat breakfast

No wifi, no windows, no air conditioning, but good welcome

Great hotel caters for all basic needs more then suitable for our nights stay

It’s ok considering the price. We are staying here, a thirty minute walk from the house for the moment while our house is still being renovated. Parking is dear even if you have an exempt badge. Staff at reception are cold and unbothered but seem to get warm with other guests maybe because of 🤜🏼.

I am very satisfied with the room in this hotel, a clean room, the friendly staff. But Mrs. Fabiana is a very pleasant lady from the first evening she explained everything. Good luck and appreciation for such people ❤️ and I really appreciate that the Premie Inn family in Dagenham also has a very cute pet 🐈❤️

Good clean room, but dated. No USB charging point.