Based on 1.386 opinions finded in 1 websites
Based on 1.386 opinions finded in 1 websites
Nº 600 in 1574 in Tower Hamlets
Opinions
Clean and well maintained rooms. Staff very helpful and very easy access to all underground roots to many attractions
James Spotswood . 2024-08-30
MORE AT Google
The room is clean and has a window. The location is very good. Although the accompanying dinner package comes with breakfast the next day, it is a good deal, but it is really bad that the steak for dinner is medium-rare instead of well-done. Ordering steak for dinner requires an additional fee of 1.9 pounds. The children's set meal, which includes appetizers, main meals and drinks, is a great value for £7.
Lena Wu . 2024-08-29
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Really nice room and very convenient for Tower of London. The only negative was the very poor greeting from the male check in staff member. There was no welcome or greeting at all. His first words to me were 'surname?' It didn't improve from there. He handed me an electronic key and didn't tell me what my room number was or what floor I was on. It's funny how one person can spoil a visit. Breakfast was good and the bar staff and catering team were very friendly. This review should not stop you going there as the hotel for an overnight stay was good. I hope Premier Inn read this review to see who booked me in to room 204 on 30th July.
Andrew Mailing . 2024-07-31
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Brilliant location just a short walk to the Tower of London and Tower Bridge. Lovely clean room and out of the way so got plenty of sleep. Evening meal was inedible but the breakfast was great.
Kelly Martin . 2024-07-31
MORE AT Google
Easy to get to and from. Clean and comfortable. Staff very helpful and friendly
Juliet Kinsey . 2024-07-19
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Staff very friendly and more than helpful. The room we had look like it had been recently updated and was clean, fresh and modern. Breakfast was fresh and to reasonable standard. The hotel is closed to the Tower of London with good transport links
Al DarB . 2024-07-18
MORE AT Google
Located near the railway. Well insulated though. For sensitive ears, bring the BAB. The rooms located on the ground floor on the street side and in the basement seem less exposed to noise. We spent 3 nights there (4th on the railway side) without particularly suffering from the noise. The staff is welcoming and available. It is possible to dine. The rooms are spacious and clean. Hairdryer available as well as a courtesy tray.
Bénédicte Fumey . 2024-07-14
MORE AT Google
All hood great customer service
Harry Hackett . 2024-05-29
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Stayed for one night with my family. Our room was big sized, clean and quiet. The bathroom was also modern and clean. Definitely stay again!
Edina Bartáné . 2024-05-27
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The hotel has spacious, clean and new rooms. The bedding is good but a little firm for my taste. The breakfast is very generous.
Stephane BOUROT . 2024-05-26
MORE AT Google
Lovely hotel. I stayed in premier plus rooms and they were spacious, recently fitted out and modern. Otherwise, a good example of a good Premier Inn location
Simon Wheeler . 2024-05-02
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Perfect location not far from London Bridge or the city. Room was super fresh like it had been recently renovated. Would recommend.
Chloe Finan . 2024-04-27
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Stayed in a Premier Plus room. Check in was simple and easy. The room itself was clean and spacious. It’s a great location for business meetings in the city or if you want to explore London with Tower Bridge and Tower of London close by. Beds are really comfortable as well. I had the breakfast one morning which was good for the price as well.
PJK LDN . 2024-04-22
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Very good hotel, simple, but very good service. Spacious family room, clean and with a pleasant lighting atmosphere in the evening. The location is perfect, 5 minutes walk from Tower Hill (metro) and Tower Bridge. Breakfast is a continental buffet where there is everything you need. We tried the restaurant part in the evening. We ate Indian. Good value for money. 🇬🇧👍😋
C. VLP . 2024-04-10
MORE AT Google
Stayed for one night with my partner. The hotel is within 2 minutes walking distance from Tower Bridge. Our room was big sized, clean and quiet. The bathroom was also modern and clean. Only commentary is that the receptionist could have been a bit welcoming upon first check-in arrival however we would definitely stay again!
Anthony . 2024-04-09
MORE AT Google
The rooms are great, they are super spacious and have the basics. The towels are very fluffy and dry very well. EYE! You have to notify them so they can make your room for you. Even so, they forgot to do it for us on the second day (the first was our mistake because we didn't warn them...) and the day they did it for us, well... They poorly replaced and "stretched" the quilts and little else. The staff in general is friendly, although they are quite serious. The WiFi doesn't work very well. There was a connection problem and it didn't work for 2 days, the other days it worked fine... The breakfast is fine, it's a small buffet, but good, it has little things and it's delicious. It is located 7 minutes from London Bridge and 10 minutes from Aldgate tube station.
Marina Rodriguez . 2024-04-01
MORE AT Google
Good location. Big room and nice service for a Premier Inn
Keith Morrell . 2024-03-30
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Unfortunately, money was unjustifiably deducted from the hotel, they say they can't find the payment, I have everything documented with screenshots :( accessibility is also very poor
Laura sam . 2024-03-23
MORE AT Google
They are the best. When checking out, l forgot my mobile in my room and only found out when at work 😞. Went back, and my mobile was waiting for me at the reception. A very BIG Thank You to all the decent and honest staff. 👍 All good, excellent service
N Sabbagh . 2024-03-22
MORE AT Google
I had a wonderful stay recently at your hotel and the service provided by Chris for my check-in was amazing as there were issues but he persevered and checked me in. On top of it I was offered a free beer!
Dean Young . 2024-03-12
MORE AT Google
Room was facing the railway line with frequent trains every few minutes. The rooms were pretty average. Service at the bar wasn't great. Took a while to get served. Luckily there's a wetherspoons across the road. The location is ok for visiting the tower of London and a short walk to the underground.
Gerry . 2024-03-11
MORE AT Google
Absolutely no comments, helpful staff, excellent English breakfast, luxurious location and accessibility
Darja Cenkerova . 2024-03-08
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Great place for tube, overground, and DLR links.
Jim Morris . 2024-02-29
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Excellent hotel, very close to the Tower of London. It has restaurants nearby, a metro station and a supermarket. The hotel is impeccable, clean, new, comfortable and the service is excellent.
Maria Jose Suarez Suarez . 2024-02-26
MORE AT Google
Stayed for 3 Nights and had a great stay. Staff are friendly obliging and welcome you with a smile. Room was spacious and warm. Bed was super comfortable. Breakfast in the morning is a must have as the buffet is excellent. The hotel is walking distance to the Tower of London, Tower Bridge, HMS Belfast and close to Tower Hill Station giving you direct access to Westminster, Horse guard parade and Buckingham Palace. Will be back as is a perfect setup for a visit to London.
Mark V . 2024-02-15
MORE AT Google
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I do not recommend The Tower Hotel in London. Upon arrival, we were given a room with no working AC in the heat of August. While the staff did move us to another room, which I appreciate, I specifical
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What an experience! The BBQ was so worth it! The staff were nice and very helpful, good service! 👌
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Krish our waiter was very helpful and polite couldn’t do enough for us was accommodating with our choice of food Mohammed the chef the food was beautiful especially our fish finger sandwich 😀 on brea
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Cheap food and tasty. Place looks a little bit rough but the staff are friendly and good is decent
Cheap food and tasty. Place looks a little bit rough but the staff are friendly and good is decent