Based on 1.148 opinions finded in 1 websites
Based on 1.148 opinions finded in 1 websites
Nº 925 in 2648 in Liverpool
Opinions
Disappointed that you now have to pay for parking.
Les Clayton . 2024-10-12
MORE AT Google
No impressed. Obtuse receptionist was more interested in being "funny" by suggesting we didn't have two rooms booked. Failed to mention we needed to book breakfast (despite this not being clear) so we only got a table after protesting. Delivery driver for Johnson woke us up at 7am on a Saturday morning shouting on his hands free.
Ritchie Hicks . 2024-09-14
MORE AT Google
Stayed one night. Just before arrival they placed an order on the carpark meaning you now have to pay. Staff didn't seem to have a clue what the situation was with the car park which was disappointing. Also, on the journey there, I was contacted via email to say that the Beefeater attached was closed with immediate effect, which meant we had to look to the local area for dinner and breakfast. Luckily, there were other pubs and food places nearby but it added more stress on.
Kelly Harding . 2024-08-12
MORE AT Google
Better than han Leicester NW. Now this is more like Premier Inn. Love it.
John Dempsey . 2024-06-10
MORE AT Google
Lots of free parking. Easy access to city centre.
Norman Cave-Browne-Cave . 2024-05-30
MORE AT Google
We came to Liverpool to watch Six the musical at the Empire theatre so we were just staying here for 1 night but it was a very good place to stay as food was only next door so we didn't have to drive, plus the parking was just outside. Room was clean. Bathroom very nice, water pressure very good.
Anna Robinson . 2024-05-26
MORE AT Google
The hotel is good and receptionists are very very helpful. But they need to be better with room service. I forgot my iPhone charger in the room and all I got from them is room service hasn’t returned anything back. I would have expected to find the person who cleaned the room and then come back to me. I have forgotten things in other hotels but I always get them back.
owais mattoo . 2024-04-09
MORE AT Google
Could not fault the service. Receptionist Daniella was super helpful made checking in really smooth after a long journey. She sorted out a booking issue with care and understanding. Truly grateful for her help.
Charlie Vaughan . 2024-03-16
MORE AT Google
Further to your typical Premier Inn; Clean room, comfy bed, extra pillows in the room, decent TV, tea making, lack of USB next to the bed.. The West Derby Hotel has plenty of free on site parking. Location is great for snacks as it shares its space with a decent size food retailers and a Costa. Definitely convenient for staying on the edge of the city, although traffic is busy on the main road. That said, can't hear any of it from the room. Staff are friendly and chatty. Breakfast in the Beefeater next door was very good. Quality Premier Inn.
Heckling Monkey . 2024-03-13
MORE AT Google
Very handy location if you're in town for the Liverpool game. Approx. 40mim walk to the ground or 15-20mim taxi ride. So taxi recommended. Food is also good next door and breakfast is your usual standard from PremierInn buffet 👍🏼
Greg Chan . 2024-03-06
MORE AT Google
Good night sleep and very quiet
Stephen Altoft . 2024-02-28
MORE AT Google
On 23 Feb 2024 , at 6:30Pm, the 2 ladies at the reception were helpful and really kind, they saved our day! I made a surprise to my Husband and daughter (early surprise) as they will have their birthday party in the next couple of days. Thank you for both of them!
Amira Abuzaid . 2024-02-24
MORE AT Google
My son and I stayed here Saturday 3rd Feb for one night as cane over to see Pretty Woman the musical ..Been to this hotel before ..great service great place to rest ...Like it as it's easy to get to and from city ...
Mary Theresa McGeown . 2024-02-05
MORE AT Google
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Always a good place to get away from the busy streets of town late at night if you just want to relax and vibe to music on break and after work Top bar staff too
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The Excelsior is a classic old school city centre pub, too few of which are left sadly. That makes it all the more of a pleasure to visit those that remain. A great selection of beers, timeless atmosphere and super friendly staff make a winning combination.
1493 Opinions
Absolutely LOVE this hotel. Stayed here at the start of September. It was my wedding anniversary and my husband thought he had booked our usual hotel - the titanic. Upon arrival, he hadn’t!! So they recommended this hotel for a romantic night away, we popped in and spoke to “Asia” on the front desk, who was absolutely INCREDIBLE with us. I’ve stopped in many hotels, all around the world and her service was exceptional. She really looked after us. We stayed in the Bertie suite and it was Devine. Stunning room. We had cocktails in the lounge where the service was just as incredible. And we will absolutely be staying here again. Great value for money too in my opinion! Brilliant service from Asia though I can’t say Thankyou to her enough!