Based on 321 opinions finded in 1 websites
Based on 321 opinions finded in 1 websites
Nº 115 in 704 in Herefordshire, County of
Opinions
Great place to stay. Staff provided great service 👍
Rics . 2024-10-15
MORE AT Google
Good bits overall a brilliant experience. Clean rooms. Comfy bed. And quiet 🤫. I didn’t eat the food here but breakfast is good. The only bit about the breakfast is no halal sausage or turkey ham. Good selection. They take your order and get breakfast to you. Poached eggs are a treat ! Couple of lads did say the sausages are not cooked well enough so maybe keep an eye on that. Now comes to bad bits I paid just over £600 for the week and the company does not have anything to help with the Parking , well that’s what they say, when you pay for the Parking using your card machine it shows that money has gone to Premier Inn so it is their Parking and they are coming their own customers that are staying in the hotel for extra expensive not even half price If you want towels, they are great. They will give you another set of towels however I asked for fresh bedding on the third night and they said no, apparently I can only request to get fresh bedding on my fifth night but they will change it if I had poop or pee in the night. That is shambolic. To top it off the staff seem really friendly, and they are very nice. They will engage into a conversation. The biggest bug bear that I had was the fact they don’t offer to change your bedsheets and bed covers until it’s your fifth night of stay.
Omar Razak . 2024-10-14
MORE AT Google
It's exactly what you'd expect from a Premier Inn. Location-wise, close to the station and city centre.
Isla Kennedy . 2024-10-13
MORE AT Google
Great premier inn on all accounts. Tidy, good location, quiet, friendly staff
Thomas Dowrick . 2024-10-06
MORE AT Google
I have stayed in hotels and premier inns all over the country and the service and staff at this hotel are amongst the best I’ve ever experienced. Cheerful, helpful and really professional. Led by the manager Laura the whole team are exceptional with nothing being too much trouble. Would definitely recommend if you are staying in the area.
dave stirling . 2024-08-29
MORE AT Google
Currently staying here, check in smooth and efficient, room comfortable and clean. We have just taken advantage of the meal deal offer, our waitress Amy was super efficient, friendly and totally professional throughout, going the extra mile to provide us with extra milk for our room. Wouldn't hesitate to recommend, thanks for a great stay!
Lyn Rogers . 2024-04-14
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You usually know what you're getting at a premier Inn. Decent pub food, affordable drinks, safe parking and nice staff. Most of that was true at this premier Inn. The Guiness was flat, items forgotten from the food order, breakfast wasn't self-service so you couldn't just keep going (without feeling guilty) and we needed to pay for the parking. The staff were nice though, very well situated and the room was clean. Eat out and you shouldn't have any problem here
Andy Arnold . 2024-04-04
MORE AT Google
Great friendly staff, would definitely stay again, lady in the restaurant, unsure of her name was the life and soul, we loved her
Amber Burton . 2024-03-15
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One of the best Premier inns we've been to. Close to local bars and restaurants, which are just 2 or 3 minutes walk. Close to town centre, literally 5-10 minutes walk into the town centre. 10-15 minutes walk to the Cathedral and river. Onsite parking is a bit hit and miss. Decent onsite bar and restaurant. Just one downside, we couldn't open the windows in our room, although the air conditioning was fairly good. Upgrading to Premier Plus rooms is definitely not worth the extra. And the free Wi-fi is abysmal! Trying to connect and staying connected is a nightmare.
Clive Share . 2024-03-15
MORE AT Google
Consistent. Very clean, comfortable, quiet and with really friendly and helpful staff. No issues. Bang in the middle of Hereford and happy to accommodate my bike inside the hotel. Nothing has changed since my last visit. Still excellent.
Dauvit Alexander . 2024-03-13
MORE AT Google
Can't beat a Premier Inn.You know what your getting every time. No complaints, except there was no orange juice at breakfast, instead some oversweet tropical drink that we couldn't finish, and looking round, neither could the rest of the guests.
Linda Smart . 2024-02-27
MORE AT Google
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Last month we visited Hereford for the first time as a day out for my birthday. We really liked it, especially the area around the cathedral where we had previously booked lunch at La' De Kitchen based upon online photos, menus & endless positive reviews, all of which are fully justified. The lunch was the highlight of the day and in itself would have been worth the 2 hour drive from Bath. Fabulous high vaulted ceilings in an interesting old building with views from our sun soaked table to the cathedral. The toilets were spotless which says a lot about any restaurant. Paulina's hospitality was friendly & attentive from the moment we arrived. The food was excellent and refreshingly there were more interesting options than my wife is used to as a vegetarian. Calamari starter followed by the lamb casserole was a good choice for me, but don't miss the baklava with the world famous pistachios from Antep (Turkey), a mouth watering experience. We look forward to visiting again as from what we saw there is no other restaurant to touch this one in the whole city.
821 Opinions
Food was okay, bit expensive (for what it was) and quite a bit of confusion / delays. Staff were friendly and clearly trying their best, maybe just understaffed. I would say the dining area we were put in felt like more of a group party area (bright pink walls, seating, pop music, etc), rather than a nice pub ambience so it did ruin the atmosphere a bit for us.
1124 Opinions
Visited the Burger Shop Hereford today and was extremely impressed with the service and food. Jake was very friendly, looked after us well and made us feel very welcomed. One of the best burgers I have eaten for a long time. Will definitely be back .