Based on 314 opinions finded in 1 websites
Based on 314 opinions finded in 1 websites
Nº 117 in 704 in Herefordshire, County of
Opinions
I have stayed in hotels and premier inns all over the country and the service and staff at this hotel are amongst the best I’ve ever experienced. Cheerful, helpful and really professional. Led by the manager Laura the whole team are exceptional with nothing being too much trouble. Would definitely recommend if you are staying in the area.
dave stirling . 2024-08-29
MORE AT Google
Currently staying here, check in smooth and efficient, room comfortable and clean. We have just taken advantage of the meal deal offer, our waitress Amy was super efficient, friendly and totally professional throughout, going the extra mile to provide us with extra milk for our room. Wouldn't hesitate to recommend, thanks for a great stay!
Lyn Rogers . 2024-04-14
MORE AT Google
You usually know what you're getting at a premier Inn. Decent pub food, affordable drinks, safe parking and nice staff. Most of that was true at this premier Inn. The Guiness was flat, items forgotten from the food order, breakfast wasn't self-service so you couldn't just keep going (without feeling guilty) and we needed to pay for the parking. The staff were nice though, very well situated and the room was clean. Eat out and you shouldn't have any problem here
Andy Arnold . 2024-04-04
MORE AT Google
One of the best Premier inns we've been to. Close to local bars and restaurants, which are just 2 or 3 minutes walk. Close to town centre, literally 5-10 minutes walk into the town centre. 10-15 minutes walk to the Cathedral and river. Onsite parking is a bit hit and miss. Decent onsite bar and restaurant. Just one downside, we couldn't open the windows in our room, although the air conditioning was fairly good. Upgrading to Premier Plus rooms is definitely not worth the extra. And the free Wi-fi is abysmal! Trying to connect and staying connected is a nightmare.
Clive Share . 2024-03-15
MORE AT Google
Great friendly staff, would definitely stay again, lady in the restaurant, unsure of her name was the life and soul, we loved her
Amber Burton . 2024-03-15
MORE AT Google
Consistent. Very clean, comfortable, quiet and with really friendly and helpful staff. No issues. Bang in the middle of Hereford and happy to accommodate my bike inside the hotel. Nothing has changed since my last visit. Still excellent.
Dauvit Alexander . 2024-03-13
MORE AT Google
Can't beat a Premier Inn.You know what your getting every time. No complaints, except there was no orange juice at breakfast, instead some oversweet tropical drink that we couldn't finish, and looking round, neither could the rest of the guests.
Linda Smart . 2024-02-27
MORE AT Google
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Food was okay, bit expensive (for what it was) and quite a bit of confusion / delays. Staff were friendly and clearly trying their best, maybe just understaffed. I would say the dining area we were p
Food was okay, bit expensive (for what it was) and quite a bit of confusion / delays. Staff were friendly and clearly trying their best, maybe just understaffed. I would say the dining area we were p