Premier Inn Grimsby hotel in North East Lincolnshire

Didn't go in to the inn, visited auto windscreen. But great location.

Can't fault it. Just the flies in the room when I arrived , due to window being open.

Receptionist very helpful. Restaurant staff friendly and nothing was too much trouble. Made you feel like you were their only guests. Will book here again should we come to this area.

Good night sleep only needs air con ... food next doorwas good to

Staff unplesent and rude . Customer service with i cant be bother attitude! You must think customer hve hearing loss and cant hear you slag off guest which you did! If your old if your old or even need help forget it here. If they where my staff they would be sacked its us little people who keep the lights on and your business open .Worse priemier inn ever it's a dump!Dont feel safe full of workmen worn out hotel .Think when the family want to stay anywhere again premier inn can forget our cash. Weare not stay there again. NEEDS ATTENTION OF HIGHER MANAGEMENT!

Rooms clean, public areas clean but scruffy. Staff exceptional. Staff are let down by the dated and scruffy public areas of the hotel.

Good location with brewers and greggs within walking distance

Lovely staff, great place to work and stay. Clean and comfy

Very nice friendly staff on our greeting

Nice comfortable super king size bed. Room 6 and bathroom clean. The bathroom extractor fan though made a high pitched sound when it was turned off. I could even hear it through the bathroom door. Only way to stop it was by turning it off from the isolator above the door. On leaving i did explain this to the reception team.

Really lovely staff who went out of their way to be helpful and make me feel welcome and comfortable. Room was huge, bed comfy, and I really enjoyed my shower!

A bit of a disappointing stay, especially as it was over £190 for a night, the room was a little dated compared to other premier inns, the extractor fan was noisy in the bathroom and the heater was very noisy, it was squeaking every second when it came on and woke me up a few times through the night. Everything seemed clean though and I wasn't disturbed by anything else except the heater.

the experience at premier inn was amazing the room i stayed in was spotless and very clean , and the lady think i think she was called Dee on reception she was lovely and very helpful and did an amazing job at helping me and my stay at the hotel

Meal in, dinner. Both meals were fine, waiter was attentive. What you would expect from this type of dining experience

Lovely stay at the Premier Inn Grimsby, lady on the reception was lovely, chatty and welcoming. Location is great, just a stones throw from Cleethorpes and the surrounding areas . Room was large, clean and comfortable, no air conditioning in the hotel but a large fan is supplied. There's also no lifts in the hotel, but a quick friendly telephone call to reception secured us a ground floor room ( wheelchair access required ) Would not hesitate to recommend and would definitely stay again. Hotel has ample free parking and is attached to a Brewers Fayre pub for that all important best ever unlimited buffet breakfast!

Charged twice for same room told manager not helpful what so ever now fighting company to get money back. Freezing cold room very bad staff. Manager wants find another job. Not helpful at all just got told deal with head office when they know it was shut. For bank holiday. Find another hotel if I was you.

Been staying here a while with work fabulous staff Donna and the team always accommodate and exceed customer service and expectations fantastic team love my stay and made to feel really welcome superb all round no negatives at all

We went with friends for a meal- delicious! 💯👍 Friendly staff! 😉

Meal ok. Kids using the soft play area.

It was late afternoon, I decided to eat out, steak was lovely and Coffee ☕ there is very good. The staff made me feel so welcome, drinks are self service,but because I walk with two sticks it would be difficult for me. But straight away a member of staff offered to get it for me and came back later without me asking and got me another drink. Definitely worth visiting.