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OpinionsNoteGoogle4774.2

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Clean, functional room, professional staff and a fantastic breakfast to sey us up for the day, just what you would expect from Premier Inn. Spot on.

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Colin Wilkes . 2024-11-22

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Affordable, room was clean and the bed was super comfy

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mes games . 2024-10-19

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viewReviewed This is a return business trip. I work away a lot and stay in many hotels. I return here time and time again and if in this area this is my first choice of hotel. The hotel is in a great location. Rooms are kept spotless clean. Staff are friendly, professional and go that extra mile. 10/10 for customer service. Would like to especially thank Mark McGrady who is in the maintenance team. I unfortunately in a car crash on yesterday. Today while waiting for car recovery and faced with a car jam packed (mobile office) umboxing and preparing for over 10 trips up and down stairs with contents. Without asking for any help I literally turned round and Mark was there on hand and had already started to help move the boxes. I was stressed out and daunted at the job in hand and situation. Mark helped me out, calmed me down and I cannot thank him enough for the help be gave. His kindness and compassion are a true credit to the Premier Inn Motherwell. They should think themselves lucky to have men like Mark representing their hotel. Also would like to say a special thank you to Fraser on reception for his professionalism and always a warm welcome. In the restaurant even at 6.30am Jen is always warm friendly and provides excellent customer service. Great team representing The Premier Inn. Will continue to be a loyal customer.

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Carla . 2024-10-06

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Rooms are old & tired looking, dusty and damp smelling. "Free" WiFi wasn't working, no house keeping and bathroom extractor fan worked intermittently. Double room only had a single seater chair..

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K Clark . 2024-09-15

MORE AT Google

Just what you expect from a Premier Inn, clean and tidy.

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Jason Smith . 2024-06-24

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Good as magority of premier inn

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Igor Prusenko . 2024-04-08

MORE AT Google

Good parking, helpful staff and excellent restaurant/bar attached

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Jordan Smart . 2024-03-08

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