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4.1

Based on 590 opinions finded in 1 websites

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Nº 254 in 477 in Wealden

Score
OpinionsNoteGoogle5904.1

comment_iconOpinions

Very good experience. The room was spacious. The location of the hotel excellent for exploring the South Downs. Particularly liked having a McDonald's across the road. The room was clean, though a little tired. Overall we were very pleased

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Jonathan Davenport . 2024-11-02

MORE AT Google

We stayed one night for my son 6th birthday trip to the zoo. Whilst I can’t fault the rooms the review is about the wonderful staff especially Layla, she went above and beyond not only to chat to my son but decorated a breakfast table for him complete with balloons and party bag of gifts and a card. Really made his day!

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Edward Hill . 2024-10-30

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Dusty rooms, odour in the bathroom, bed sheets not fitted correctly, decorating required in rooms

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Manny . 2024-10-27

MORE AT Google

Excellent in every way as usual.

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Thomas Hodgson . 2024-10-07

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Excellent hotel but restaurant was chaotic at Times lack of staff more disabled parking needed as cars parked in bays with no blue badge

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Peter Southon . 2024-08-28

MORE AT Google

I don't think the rooms were cheap. We paid nearly £350 for 2 nights. The tea/coffee tray wasn't replenished. The bar/restaurant shut at 9pm. The staff in the bar were lovely/friendly. No one from housekeeping came in the rooms. Beds were excellent, very comfy.

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Gill Bergin . 2024-07-06

MORE AT Google

Fairly basic room and bathroom, not the best !, carpet disgusting dirty don't wear white socks, best to keep footwear on! Quite a few spiders and cobwebs, NO AIR CONDITIONING!!! the rooms get very hot at night , you do get a fan for what its worth thats it? No plug sockets by bed nor any USB ports for charging by bed? A right grumpy jobs worth on front desk when arrived he wouldn't even check us in half an hour early. Never in all My time have I had to wait for checking in to a premier Inn? and I have stayed in 100s over the years via work and pleasure all over u.k. The staff at desk were missing, or out front smoking or having a good old chit chat with eachother than more helping paying customers! Recorded video and being sent to head office for their view of staff or lack of it behaviour and customer service skills. Pub next door, pass overpriced, food not great, had alot of people swearing using the f word and c word when having dinner table next to us! Staff done " NOTHING " had children at our table was not impressed at all. Only saving grace was the light bite cafe up the road 2min walk, food was fantastic, fresh, hot, and great service. There's also 24 hr McDonald's opposite and a mini Asda petrol station.

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Nabber Dabber . 2024-06-07

MORE AT Google

Clean room, great linen and super housekeeping. Good comfortable bed. Bath high to climb over, plentiful hot water. No air conditioning but very good value for money. Hotel could do with some upkeep inside on out.

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Kevan Sinclair . 2024-06-04

MORE AT Google

The room of this Premier Inn is a normal standard one. However, the noisy motorcycles closed by until 1-2am which I did not expected made me sleepless the whole night. We could not close the windows because there was no air conditioner in the room. Therefore, consider well of the noisy environment due to the Asda gas station, express & McDonald are closed by.

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Chur Lyly . 2024-05-27

MORE AT Google

Fantastic welcome by Barry. Friendly service, very well taken care of. Room was perfect in all areas. Quiet area and a good quality of sleep. Thank you.

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Kjell-Jorvik Øyvind . 2024-03-25

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The water pressure for the shower wasnt the greatest, but apart from that, the room was good/usual standard.

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Mark W . 2024-03-24

MORE AT Google

Clean tidy. Restaurant next door is the same clean tidy and food is a good average quality

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Harry Whitmore . 2024-03-14

MORE AT Google

Booking a room is nearly impossible, hopeless web site and no service at all, the group lets down the individual hotels who have no input

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Dave Spencer . 2024-02-26

MORE AT Google

Great place to stay and great breakfast at the treacle mince next door

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Zackary Hancock . 2024-02-25

MORE AT Google

Great hotel with clean rooms and most importantly, you have phone signal inside the hotel yay 🥳

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Nick Puha . 2024-02-13

MORE AT Google

Had a really lovely stay apart from some late night noise from the "Walton's" family shouting goodnight to each other at midnight. Rooms are basic but clean. Shower curtain was a bit smelly but the shower was fine. Location isn't idyllic but it is a functional hotel. Staff were really helpful & The Treacle mine next door was a great place to eat. Good place for a stopover.

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Brian Curtin . 2024-02-11

MORE AT Google

Very enjoyable stay we was allowed to check in early at no extra cost the treacle mine pub wasn't impressed with as was not always open but when it was food was great you do need a car if you stay here but other than that it was great

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sean coggles . 2024-01-24

MORE AT Google

Stayed 2 nights, first night very little sleep as the guest in the room next door had the TV volume up loud all night. Complained to reception next morning and they said they would have a word with the guest and offered us a different room. It must have worked as there were no problems the next night, lovely sleep, very quiet. No road noise.

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neil peirce . 2024-01-15

MORE AT Google

Clean and tidy. Room very small for a family room. Had to get on the bed from the bottom as no space around. 1 very hard chair to sit on!

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Julie Slater . 2024-01-14

MORE AT Google

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