Premier Inn Cardiff North hotel in Cardiff

The staff and the bar/restaurant (The Social) service was brilliant. Friendly staff, quick service and nice decor/surroundings

Excellent premier inn. Rooms are comfy, quiet and very clean. We had a room overlooking the A48 and couldn't hear it at all. Added bonus to have a large tv in our room which was great for the kids. Bar and restaurant looks brilliant and very welcoming. Staff are brilliant in the restaurant excellent service especially the young lad, think his name might have been Jacob- he was brilliant every night we were there as was everyone else. Probably worth booking a table some nights as it can get busy at peak times. Breakfast well worth it and plenty to choose from. Easy access from M4 and easy enough to get into the city whether you're driving or getting the bus.

Great premier inn. As usual normal rooms, but the main hotel was very modern and funky. Staff were great and food was brilliant

Nice hotel, out of the way from the fun stuff though!

Car done inn, another premier inn, another break inn

Friendly staff rooms good standards

Very nice premier Inn. Clean and tidy.

We booked for a ZIP hotel about 10mins away but joined family here for breakfast after they stayed the night. I can honestly say that the service was really good from the waitress on shift. Nikita was brilliant and very funny, she was making us all giggle, and made our breakfast very pleasant with consistent clearing of tables ect. Please could this be passed on to Nikita at Cardiff North Premier Inn in the restaurant, she is now called Dave - she will know who we are ❤️ x

The best hotel in the world. The rooms were FIRE 🔥

Ideal location for where I needed to be the morning after. Great service. The receptionist was lovely. The room was great. Standard premier Inn. Comfy bed and hot shower. I had a meal in the restaurant that satisfied my hunger. To be honest, I don't often travel to Wales, so the Severn bridge was the highlight of this trip 🤣

Pleasantly surprised with this Premier Inn, the rooms are standard set up clean etc. Agree with the other comments don't let the outside put you off, the inside bar and restaurant has been completely refurbished. Unlike other Premier Inns I have stayed at this bar/restaurant area has the feel of a proper hotel where you want to spend time. Recommend this hotel especially if you are looking for easy access onto the M4.

In general, everything was great! I had a great time with my family in a lovely environment. ( Not five stars because I think there's always things to improve and I encourage businesses to always look forwards to improve!)

Amazing value. Nikita was great with the kids at breakfast!

Rooms were clean and beds were comfortable. Shower was good. The bar attached to the hotel was well presented and the staff were friendly.

Great decor Really clean Great breakfast

100% recommend this place, everything about it is excellent- the staff are so friendly and helpfull 👍👍👍👍

All the staff were excellent, food arrived fast, and a shout to Simon, on the bar, he was very friendly and made the atmosphere memorable, 10/10

Don’t let the look of the building from outside deter you away from staying here. The reception, bar and hallway areas have recently been transformed and that feel extends into the rooms too. Service has been given a two star due to the lack of it with the self check ins. Only interaction I had with a member of staff was a bar member who could not let me check in 20 minutes early without charging me a £10.00 fee.

Good big hotel. Buffet breakfast and lots of car park space

I don’t even know where to begin. My stay at Cardiff north was shocking and I can’t believe how i was so mistreated. I stayed here for only one night with my husband and my 9 month old baby. On the morning of our departure from the hotel my husband purchased an unlimited breakfast in which 2 children are also able to eat for free. Having said this my husband fed my son in the breakfast area first and then after took his plate back to the room to eat and my son was getting upset. My husband went back to the breakfast area to get a drink when the staff member who served him alongside the assistant manager shouted to my husband and told him he had to pay for another breakfast as he took a plate back to our room. My husband explained that my son was getting upset and that he brought him back to me in the room and he was going to finish off his breakfast in the room. The assistant manager then accused my husband of taking the plate back for me to eat. My husband then came back to the room and informed me of what had happened, which really made me angry and upset so I went down to speak to the assistant manager and the other staff member to which were both so rude and assumed just because he fed my son and finished his left overs that my husband had eaten his breakfast and took the plate of food for me. I then explained that my husband just finished my sons half a toast that he had left and brought his breakfast back to the room as my son was getting upset. I then stated that my husband purchased an unlimited breakfast therefore he could have as much food as he wanted, the staff member then responded saying ‘that’s what you people do’. I am a person of colour and the staff member was white therefore I was racially attacked, humiliated and we were accused of stealing a plate of food in which actually my husband had paid for. I then called guest relations once I had come home to inform them of the vile behaviour and experience we had encountered whilst staying here. It had taken about 3 weeks for premier inn to even speak to the manager of the hotel at Cardiff north in which resulted in them saying they would not be taking my issue further and if I wasn’t happy with the outcome I would have to take action outside of the company. I am just so surprised that premier inn as a whole not just Cardiff north do not take racism seriously and are actually racially attacking customers themselves. I will never be staying with premier inn again.

Spot on location, super clean, super friendly staff ....great food too !

Just a short uber ride to the city centre. Very convenient. The bar and restaurant were beautifully decorated, lots of seating. Book early for evening meals on a weekend it gets busy. Rooms were clean and comfy. Staff were friendly and helpful

We meet family for a meal. We didn't stay at the hotel. Food and service excellent.

A great place to stay, excellent restaurant facilities for breakfast and evening meals. However what sets this particular hotel apart from other Premier Inn and similar hotel establishments ( and I have stayed at many around the country) is the fabulous attitude, thoughtfulness and kindness of all the staff members. Big shout out to Emma and the team during our stay and thank you for the birthday wishes.

Friendly helpful staff. Comfortable, clean rooms with comfy beds. Good food and drink availability too

Comfortable bed, obviously. Room seemed to be recently refurbished. A second chair would have been useful but maybe you only get that with the deluxe rooms. Good buffet breakfast. Bar and restaurant imaginatively decorated.

We visited the Cardiff North Premier Inn with the family and had a great visit. The staff are really friendly and great with the kids. We had a lovely meal on the evening, a good night's sleep in a nice family room and then a decent breakfast. Can't ask for more really.

Very nice and big modern premier inn, reception area and restaurant nicely decorated. Lots of parking and supermarkets around

Warm welcome mirrored by stunning decor for what I anticipated to be a regular prem Inn. Both Kitty and Anthony were super professional, efficient and friendly. The best Premier Inn experience I've had to date.

Probably the best Premier Inn I’ve ever been to. Very modern facilities and friendly staff plus great food.

Moden premier inn great experience 👌

Great place to stay far superior to the other local premier inn, really good service, nice rooms with warmth.

This has had a refurb and is great location, not to far from city centre. The staff are friendly, helpful and go the extra mile to provide an all round great service.