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OpinionsNoteGoogle1.0884.3

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I've gotta say I'm not a person that does complain about anything. But also I'll only give a gleaming review if warranted and I do have to say that my time working in the area has finished abruptly but I will say it's the Reception staff that made my stay here very comfortable and they people skills these staff members have is either good training on your company or individually each have such a welcoming persona especially these persons I believe should be mentioned. Jess,Lizzie,Kelly,Jenny,Emma, Meghan, Miss Benson, Stuart,Steve and even the New staff member Kyle If I have missed anyone I do apologise leave a comment and I'll give an attachment or another Review. I do hope you all are valued by this company and if you aren't then shame on Premier Inn . I do hope you all succeed in whichever occupation you follow . Take Care all and again many thanks for your time and patience and above all your kind heartedness in certain situations ⭐⭐⭐⭐⭐ Ricky Porter

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Ricky Porter . 2024-10-11

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Have had both standard room and premier room at this hotel recently. Paying extra for premier room is not worth it. Not much difference between the two other than the price!

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Dean Rogers . 2024-10-06

MORE AT Google

Friendly and professional service, nothing was too much trouble. Enjoying the atmosphere with friends and family, very pleasant.

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Karen Goss . 2024-09-09

MORE AT Google

Exceptional Service and Comfort at Premier Inn I recently stayed at the Premier Inn for two nights, and I must say that the experience was nothing short of excellent. From the moment I arrived, I was warmly welcomed by the reception team, particularly Lizzie and Jess, who were absolutely fantastic. Their professionalism, attentiveness, and genuine willingness to help made them stand out as the best hotel receptionists I have ever encountered. On my first night, I encountered an issue with the air-conditioning in my room. I mentioned it to the reception, and without hesitation, Lizzie and Jess immediately arranged for me to be moved to a different room. The swift and seamless manner in which they handled the situation was truly impressive, ensuring my comfort was never compromised. The rest of my stay was incredibly comfortable, and I felt well looked after the entire time. The hotel itself is clean, quiet, and perfectly located for my needs, but it was really the exceptional service from the staff, particularly Lizzie and Jess, that made this stay memorable. If you’re looking for a hotel where the staff go above and beyond to ensure your stay is perfect, look no further than Premier Inn. I highly recommend it and will definitely be returning in the future!

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Moshiur Rahman . 2024-09-01

MORE AT Google

Quiet and comfortable Friendly staff Wifi was not the best

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Tahir Aziz . 2024-08-10

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Food was decent but nothing special. Every table in there that we used was sticky. 9.30 last orders. 9.45 they wanted us out!!

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Adam Snowshall . 2024-08-10

MORE AT Google

The room was well appointed, clean and tidy. We were not informed before our visit that the lift had not been working for weeks. As we had to climb 3 sets of stairs with our luggage and both have knee problems, this was hugely inconvenient, not to say, painful. Breakfast was good, and plentiful if you arrived before 8.30. After 9 items tended to run out and not be replenished. It also got very busy and noisy later into breakfast service.

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K.A. Bond . 2024-07-13

MORE AT Google

Fab hotel, Fab reception; Phillipa and Jenny were amazing, fab food; what’s not to like?

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Grant Dodd . 2024-07-12

MORE AT Google

Superb welcome on reception from Phillippa and Jenny. A great cheery team forming a really friendly front of house for the weary traveller. I’d booked two separate nights and they were so kind in arranging for me to stay in the same room. Delighted. So much easier! Premier Inn room as ever - exactly what you need - including a nest of a bed! Perfectly positioned just off the A30. Starlike all round.

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Jo Mulliner . 2024-07-11

MORE AT Google

I stay here almost every time I travel to Cornwall for work. Staff are very friendly, great / convenient location right off the A30. Rooms are what you expect from premier in, I always use prem plus. Plenty of parking and the restaurant is acceptable.

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James Sims . 2024-04-05

MORE AT Google

Guess it's become Premier Inn's policy but rooms aren't serviced anymore unless you ask for it the night before. If you want to eat at the Table Table restaurant, you need to book this with reception. It can get very busy. The food is excellent though and well worth booking a table for the evening, morning or both. Ask reception about the meal deal.

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Teresa O'Hara (IrishRebel) . 2024-04-03

MORE AT Google

Stayed here many times. Handy having the pub next door. Rooms are really clean and comfy. The staff are mega friendly

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Youngie . 2024-03-31

MORE AT Google

The hotel was ideally located. Very clean, modern and comfortable rooms. The staff were very accommodating and helpful.

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J M . 2024-03-30

MORE AT Google

Just off a roundabout and the A30 this hotel is isolated from the town and it's shops. Nearby is a Premier shop and a pub. It's quite a walk to the town but there is a fairly regular bus service. If You want to eat at the table table restaurant it's best to book at the hotel's reception. Ask about the meal deal. Good value but they won't tell you about it.

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Teresa O'Hara . 2024-03-18

MORE AT Google

Absolutely fab. Emergency services called to a broken lift, fixed the day before having been broken for over a year. Great service, pleasant staff, super comfy bed. Good job, all!

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Pete Norman . 2024-03-02

MORE AT Google

Stayed at this hotel twice now. On both occasions brilliant service and food as always. Special thx to a lady called Amber from the restaurant team. Amazing service so polite and bubbly even though they were short staffed. What a brilliant young lady. Definitely will be staying again.

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ian roberts . 2024-02-16

MORE AT Google

I've not yet had a bad Premier Inn stay. You know what your getting there all clean comftable and usually in good convenient locations

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Philip Clark . 2024-02-04

MORE AT Google

I have stayed here for business trips in the south west. The hotel is directly off of the main road through Redruth so locating it is a breeze. The staff are always happy to help and polite and the rooms are always clean and well maintained. The only small thing is the limited restaurant menu and the general quality of the food is satisfactory.

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Gareth Fisher . 2024-01-31

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