Based on 1.492 opinions finded in 3 websites
Based on 1.492 opinions finded in 3 websites
Nº 402 in 792 in Bournemouth
Nº 67 of 118 British in Bournemouth
Opinions
Filthy windows. Lovely shower. 😍
Julie Barnsdall . 2024-11-15
MORE AT Google
We stayed at this premier inn after seeing a show at the pavilion theatre, which is really convenient as it just across the road. However I would not feel safe staying here on my own as lots of drunks and druggies loitering outside bothering people as the walked past. Our room was nice and comfortable with everything we needed. Only bad thing I would say is the lift. Only 1 working which says it holds 3 people (you will be touching shoulders!). There isno way you would get a wheelchair in there or a buggy and luggage. Overall for our needs and the price we paid, I think we got what we paid for and was happy with that.
Tanya Shearer . 2024-11-12
MORE AT Google
A three-star hotel, but it is good to stay in due to its cleanliness and location. Close to Bournemouth Square.
علي الحارثي . 2024-08-18
MORE AT Google
Drunks and druggies on the steps outside, and rooms literally no bigger than a closet. Breakfast was cold and overcooked. The only good thing was the price and the location. Will not be staying again when for £20 extra I can get the Hilton up the road.
John Wood . 2024-07-16
MORE AT Google
Was told there was a 98% chance of getting a balcony room on the phone if I put in a request. No balcony room. Everyone was asking for balcony rooms so the 98% chance of getting one was a lie. We did have a sea view ish room but it was above the balcony of a bar so very noisy. To be fair when I went to reception to ask what time the bar finished, they did go next door to ask them to shut the balcony. The hotel is located 4 doors away from a YMCA so lots of homeless people hanging around and people with tags on their ankles 😳. I did not feel at all safe going outside on my own My partner was unwell during our trip and when I ask reception about the hospital, they just said it’s a long way away. It was a 10 minute drive when I googled it. They offered no help.
Sara Roberts . 2024-07-14
MORE AT Google
Very nice dpot, super comfy beds and perfect location in town
George Taylor . 2024-07-14
MORE AT Google
great rooms, but the balcony is so rusty that the children could get injured. That's a shame. The breakfast crowd was a bit interesting. The location is generally great, but unfortunately drugs were injected in the neighboring house entrance. The hotel recommended us a great car park for five pounds a day. thanks for that
Carsten Kretschmar . 2024-07-12
MORE AT Google
Visited for evening meal. Seated quickly near windows (which were filthy). Our Garlick mushroom starter was tough and tasteless. The sirloin steaks had absolutely no taste to them. Cheesecake was also pretty poor. Overall really disappointing. First and last visit sadly 🙁
Pndr . 2024-07-07
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Paid extra for higher spec room, fridge didn't work !! There are 2 lifts( 1 carries up to 10 people, the other 3 persons) The larger lift was out of order for our whole stay, and the small one broke down too, for a while. Which meant my wife who has severe mobility problems had walk down the stairs from the fourth floor. Luckily it working again by the time we got back. Will only use this hotel again if absolutely necessary.
Anthony Soan . 2024-06-19
MORE AT Google
Great place to stay, very close to beach and pier, approx 150 meters to shops and great cafes. All of the staff were polite and very helpful ....special mention to Mat the duty manager who was very professional and a credit to the Premier inn logo. Deffo would return again. Thank you.
John Conder . 2024-06-19
MORE AT Google
Purchased the so-called continental breakfast, found it to be pots of low-fat yoghurt, defrosted berries, various cereals, and bread and cake. On a low-carb diet, I had hoped for maybe full fat Greek yoghurt, a fresh fruit salad, and cold meats and cheese. Didn't feel £8+ for a small carton of not very nice yoghurt, and a spoon of defrosted berries was good value for money.
Rebecca L . 2024-05-17
MORE AT TripAdvisor
Comfortable room and if your lucky a stunning view facing the sea. Great breakfast buffet and friendly, efficient staff.
Fred Sp . 2024-05-14
MORE AT Google
Fire alarm went off 3 times my son got scared amazing room but the balcony was flooded a bit and a lot of homeless people in the area
Susan Young . 2024-04-12
MORE AT Google
Efficient and reliable.... The staffs are very welcoming...
Nike salami . 2024-04-08
MORE AT Google
Nice large Hotel close to the centre of Bournemouth.
Dennis Edwards . 2024-03-31
MORE AT Google
Customer service was awful and not welcoming at all. Waiting time to check in was awful. Got there 10 minutes early but was told i was too early so had to wait then queue up again behind several other people which then added further time for the sake of 10 minutes! . Only one person doing check in at peak time of check in. View out the window of our room was miserable. I asked if I could have a balcony room and pay more but was told that can't happen as all rooms are allocated digitally when you book so couldn't change the room we were in. Then at 2am in the morning the couple in the room above were having the most serious and frightening argument, slamming doors and dropping/throwing things around the room until 4.30am. Hardly slept a wink. Huge disappointment and not what I usually expect from premier Inn. There was nothing Premier or Plus about this hotel appart from the convenience of the location! I would have made a complaint on check out but that had a queue too and quite frankly I was so stressed I just wanted to get out of there so I just left our key card on the desk. Not what you want when you wake up on your birthday!
shelley clements . 2024-03-30
MORE AT Google
Right by the beech ,clean nice affordable rooms
Grant Robinson . 2024-03-29
MORE AT Google
The room was great. Had a seaview room overlooking the pier. Staff were amazing & even printed out a couple of tickets that I had left at home. I would definitely book this hotel the next time I visit Bournemouth.
Scott . 2024-03-25
MORE AT Google
Such a good location, the staff are so amazing and helpful. I loved the view from my room. This is my second time staying at a Premier Inn, and I can't wait to stay at another branch. The only problem for me is the vending machine, it's quite expensive.
Leonardo Motta . 2024-03-18
MORE AT Google
Excellent room. Big and quiet. No noise at all. Breakfast good.
N . 2024-02-29
MORE AT Google
Rooms are hit or miss but other than that the hotel works for my needs when traveling
Dylan Enstone . 2024-02-27
MORE AT Google
Opened the door room 510 to a Premium Premier Inn room in Bournemouth Central. Filthy carpet - stained, marks on every wall - damage, holes in plaster. Stains on the armchair and footstool. The desk chair was almost worn through across the top of the back rest. The bathroom features a toilet and toilet seat that were stained and overdue replacement. Was it clean? Impossible to tell. We went back to reception, complained about 510 and were given the key to room 406 - another Premium room. Room 406. The bed was half made. The carpets not vacuumed and once again stained with goodness knows what. Back to reception. Clearly the staff know the rooms are a disgrace as neither complaint about the rooms were investigated or challenged. The final act was yet to come. “Can I have refund?” No. We aren’t allowed to refund you. You have to go online or call. But you can’t call until Monday. And as I discovered you can’t use online as your reservation time has already passed. But it does say online IF my refund application is successful - I’m guessing there is some sort of quiz? - the refund can take 15 days. Almost every card handling service take 5 days. Result? I’m out of pocket for another hotel. Wasted time booking, checking in, changing rooms and then leaving. Find another hotel and check in again. No doubt several hours on the phone to “customer services”. Premier Inn “Rest Easy” – just not in Bournemouth Central. From their website: Committed to cleanliness. To make sure we keep everyone safe, we have a rigorous, daily cleaning regime - an enhanced hygiene promise we call Premier Inn CleanProtect.
Alex Haverly . 2024-02-05
MORE AT Google
Dinner/breakfast deal £25ph Not a bad price for a very acceptable dinner with plenty of choice and the freshest, delicious breakfast of portion-size to your personal needs! Staff are excellent though we felt very rushed at the late breakfast.
Treats999 . 2020-11-01
MORE AT TripAdvisor
Nos sentamos rápidamente (ya que el lugar estaba vacío). Pero estábamos esperando al menos 10 minutos para nuestras bebidas y esperamos una hora para que nuestra comida se cocinara. No es la camarera más amable ya que prácticamente nos ignoraron todo el tiempo que estuvimos allí. Yo y algunos amigos tuvimos la hamburguesa de tocino y queso que estaba hecha, seca, gomosa y muy masticable. Uno de mis amigos tenía una parrillada mixta y le pidió un bistec raro. No sé cómo ustedes cocinan sus filetes, pero 1/3 era raro y el resto estaba quemado. La mezcla 3 d grill que tenía mi amigo fue patética para 16. 99 un huevo, una salchicha, 4 oz de filete, media pechuga de pollo y 2 oz de filete de gammon. ¡Una de las peores cenas que he comido!
Eloise . 2020-01-28
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Stuart nos sirvió en el bar, chico encantador, muy acogedor y amable (buena venta de vino también jajaja). Él nos llevó a nuestra mesa también. Ojalá todo el personal mostrara tanta atención al cliente como él. Las bebidas son caras, no hay cervezas de barril, sin embargo, la barra está bien para esperar mientras se prepara una mesa. Cuando nos sentamos, apenas podíamos ver a través de las ventanas, estaban tan sucias, ¡entonces notamos que la mesa que habíamos esperado también estaba sucia! Uno de los baños estaba roto y las sillas no eran muy cómodas. No es un buen comienzo para nuestra noche. La comida fue una verdadera decepción. Desafortunadamente, ya no hay escalope de pollo con huevo. Tuve un aperitivo de cóctel de gambas, nunca antes había tenido uno tan malo como este (y he tenido docenas a lo largo de los años), ¡fue espantoso! La chapata servida con ella estaba quemada por un lado y no estaba tostada por el otro, ¡tuve que pedirle a la camarera que la cambiara (sorprendida de que tuviera el descaro de llevarla a la mesa)! ¡Las miserables 9 gambas en el plato estaban empapadas, insípidas y recién descongeladas! La mayor broma fueron las hojas de ensalada. El cocinero había tratado de esconder lechuga marrón (que alguna vez fue verde) debajo de unas pocas hojas rojas. Hizo exactamente lo mismo en la ensalada que venía con el pollo medio asado de mi marido también (ver fotos). La lechuga era apta para la papelera, ciertamente no servía a nadie, ¡qué nervios! El pollo estaba bien al igual que las patatas fritas. Ciertamente, no confiaría en comer aquí de nuevo si el cocinero y la camarera piensan que servir ensalada manky y pan quemado es aceptable. La gerencia debe obtener una nueva cocina y personal de espera, ¡luego asegurarse de que Stuart los entrene! .
JessicaTodd . 2019-09-01
MORE AT TripAdvisor
Was staying in the PremierInn and had to work late, the menu in my room said the restaurant stopped taking food orders at 9pm, got there at 8.45 to be told we can shut when we want. Strange attitude from someone who works for a hotel chain. Never mind luckily Bournemouth is full of great places to eat even so late.
558neilc . 2019-07-24
MORE AT TripAdvisor
Had breakfast twice whilst staying at Premier Inn – very friendly welcome both days – first day I went for cooked breakfast with poached eggs which were served hot and soft centre – next day the continental option – full range of hot and cold options – juices and hot drinks – breads and pastries – constant table clearing and attention – well organised and friendly service - thank you....
PeteD60 . 2019-05-05
MORE AT TripAdvisor
I'm submitting a separate review for the restaurant - the hotel was poor, the restaurant was great. Good quality food, good value on the meal deal, and friendly and prompt service. Really enjoyed our meal.
Molineuxmix999 . 2019-03-27
MORE AT TripAdvisor
Breakfast amazing. Fresh, hot, good selection of fruit and yogurt. Fast toaster! Staff friendly. Lots of space
Mangofr . 2018-11-17
MORE AT TripAdvisor
We ate dinner here because we staying in the hotel, so glad we did, after the first meal we ate here again the next night and had exactly the same dishes - it was that good! I had surf & turf, delicious prawns, nice steak - cooked perfectly too. Good sauce and chips as well. Hubby had chicken escalope, it was huge, tasted lovely. Nice staff, clean restaurant, plenty of space. Definitely happy to eat here again, even if not staying in the hotel.
Jessica T . 2018-09-05
MORE AT TripAdvisor
Waited 15 minutes for drinks and a further 25 minutes for wrong order and overlooked food. Food was not served as described on menu
905lindam905 . 2017-10-26
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We stayed at the Premier Inn on a Friday night and as it was raining decided to eat at the linked Thyme restaurant. There is a separate bar area to the restaurant. My steak was cooked to perfection and was delicious. We both enjoyed our meals and the service was attentive.
BagpussMidlands . 2017-07-29
MORE AT TripAdvisor
We didn't stay at this hotel but had dinner with friends who stayed there. The food was very tasty and reasonably priced. Would eat here again.
Durrington . 2017-07-13
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I had never tried a thyme restaurant at the premier inn so wasn't sure what to expect but decided to give them a go and I was pleasantly surprised with them and it is good value for money and the food was excellent and service was excellent and I will happily return here again for dinner.
Joanne S . 2017-06-12
MORE AT TripAdvisor
My Friends were in this hotel and we have dinner in it.Better than others premier inn restaurants.Best food and best service.Probably I will come back
mont2604 . 2017-03-15
MORE AT TripAdvisor
Good food good service and excellent value. I definitely recommend the breakfast and evening package.
newman176 . 2017-03-05
MORE AT TripAdvisor
Stayed at the Premier Inn and ate here as part of the meal deal. I can recommend as the food is very good and reasonably priced. Staff were pleasant and friendly. Seating areas clean and modern.
carol g . 2017-02-12
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Simplemente visite Bournemouth para un par de días, mi esposa y yo habíamos estado paseando por la ciudad y necesitaba una cena. No apreciando el ruido y el brillo de muchos restaurantes modernos, nos sorprendió gratamente encontrar este restaurante escondido dentro de la Premier Inn. Justo lo que estábamos buscando! Un agradable, tranquilo, un ambiente cómodo en el que relajarse y disfrutar de una comida razonable sin gastar una fortuna. Si tienes hambre en Bournemouth, Tomillo Restaurante es recomendable.
OldWoodie42 . 2017-02-04
MORE AT TripAdvisor
Friendly and welcoming staff all you could wish for in terms of quantity, quality might not be up there but all you can eat for £8.99 what can you expect, cooked food is replenished frequently so it avoids going cold, highlights for me were the bacon and black pudding. Coffee come ova a COSTA bean to cup machine so is again made fresh. Well worth the money, even better value if you book the meal deal option which we did not do, so can't speak to the quality of the evening meal option
Jonathan P . 2016-10-13
MORE AT TripAdvisor
Premiere inn meal deal ,very worth it fantastic breakfast .evening meal two course and drink hunters chicken very tasty and wine a treat
Jannetteone . 2016-08-17
MORE AT TripAdvisor
We ate at Thyme on Saturday evening 16th July. The service was friendly and accommodating and the standard and value of food was excellent. We had a window table with a great view.
judedbailey . 2016-07-18
MORE AT TripAdvisor
Ok so its not trendy, or fast food, but what it is represents fantastic quality and value. The service is good as well. Couple that with a great value meal deal with breakfast and you just cant loose. I had prawn cocktail and sirloin which ok is not adventurous but was well presented, really tasty and a steak that melted in the mouth. Fantastic fries and fresh green beans add a bearnaise sauce to the coupled with good views and what more could you want on a lazy informal day. Having done a 5 mile walk it was perfect to relax knowing i just had to go upstairs after the meal.
TheFoodMan . 2016-06-27
MORE AT TripAdvisor
We tried this place as part of the premier inn restaurant that we stayed in and we were VERY pleasantly surprised. The menu choice for premier inn places is normally very good and the food choices are normally brown, however this was not the case here.There was a great choice of food and it was all cooked so well, well above what we expected and also very reasonable with the he premier breakfast meal deal.The atmosphere was great and the staff were lovely too, especially with our 3 year old. We would eat here again and recommend this to others
Dibbles69 . 2016-05-14
MORE AT TripAdvisor
We were first time travellers to a Premier Inn and it was really nice, so we decided to eat in the Thyme Restaurant'We chose the meal deal had a main and a sweet with a drink ,the waistress was lovely and polite .The team seem genuinely happy and that makes for a good feeling .
LastChristmas . 2016-04-07
MORE AT TripAdvisor
Just came home from Bournemouth and had dinner at Thyme. What a great meal, food is of a really high quality and so hot. Thought the soup was nice, the bowls were not as full as I would of liked, but it was hot and very tasty. We had the salmon and it was really nice, hot and a good portion. The kids had fish and chips and the portion sizes were more than acceptable and very tasty. All the family had a good meal and the set menu includes breakfast the next day if you staying at the hotel...Very happy customer.....
Michael S . 2016-01-17
MORE AT TripAdvisor
Nice easy check in. Friendly staff. Comfortable room. Came down for work, lovely area. Would return again
james b . 2015-12-03
MORE AT TripAdvisor
Stayed here twice now. It was formerly one of the prominent hotels in the town, Art Deco in style and they have kept the essentials of this style whilst giving it the usual PI offering. Some of the bedrooms retain the older furniture style, but with comfortable beds. Downside is independent expensive parking @£10 a night, including a £2.50 reduction for being a guest, but at £35 a room , mustn't grumble!
waterlooman . 2015-12-01
MORE AT TripAdvisor
Stayed here for 2 nights for an event in the hotel, didn't eat here but the room was clean, on the large side with a comfortable bed and great value for money. Easy check-in and good staff, would stay here again - close to shops, cinema, theatre & beach.
bazjosmith . 2015-11-04
MORE AT TripAdvisor
This is a favourite hotel of mine as the rooms AND staff are outstanding .Nothing is to much trouble and you are always greeted with a smile from the fantastic staff.If your ever in Bournemouth this has to be the place to stay Mick S
Mick S . 2015-10-26
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Had evening meal here recently on a business stopover.Service very good from the young ladies waitressing.Everything arrived quickly.Have eaten here before and have been disappointed.On the 'Meal Deal' so no option.Had Salmon Nicoise to start - ok.Cod & Chips for main.This was very obviously all straight out of the freezer.McDonalds style skinny fries and a piece of fish that was very much re-formed 'Cod' in cardboard batter.I guesstimate the value of the meal at cost as about £2. Charged nearly £10. I ate it as I was hungry but it was pretty average.Unbelievable that a restaurant by the sea, with access to fresh fish, can't be bothered to source quality ingredients for it's customers.Premium price / minimum quality.Go to the chippy or Wetherspoons up the road, who serve better food at half the price.Avoid if you have the option.
Klubfoot . 2015-10-16
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My husband and I stayed here for our anniversary. Cannot express how nice this hotel is from the moment we stepped inside till we left the staff couldn't of been more welcoming or helpful. Everything from our room to our evening meal to our all you can eat breakfast was brilliant. Can't wait to go back again. Thank you premier Inn for making our anniversary enjoyable
Sam W . 2015-10-04
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I am writing this review on behalf of my parents who stayed in this Premier Inn from Tues 28th Sep to Sat 3rd Oct. They felt the hotel was very clean and presentable, they had a room no. 608 and was welcomed to a lovely view of the sea from their balcony. My dad particularly enjoyed the freshly cooked breakfast including bacon, sausages and tomato. The staff were very polite and helpful. The only negative was that there was no toilet brush in the hotel. They felt the hotel was in a brilliant location, close to shops, transport and restaurants. All in all, they had an enjoyable stay and would definitely stay in this hotel again!!
Natty29 . 2015-10-04
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My husband and I were going to the Pavilion Theatre on Saturday and took a chance and walked into the Premier Inn Restaurant for a pre dinner meal. Service and food was excellent.
gillianfry . 2015-09-15
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Great stay though finding parking is a trouble overnight. Breakfast is amazing at this hotel, be early and get a seat by the window overlooking the sea, worth trying and on a sunny day you might think you were in Miami in a posh place having breakfast !
Shiva S . 2015-09-12
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This restaurant is amazing!! Firstly the decor takes your breath away and the views from the restaurant and bar area is beautiful!! Then once seated the menu you are offered is amazing!! Literally covering a variety of tastes and selections so much choice it takes you a while to select what to eat!! my friend was a vegetarian and the quorn burger she ate she was really pleased with…..delicious!! Excellent value for money too!! customer care from the restaurant staff is wonderful too!! TIP…...highly recommend you stay at the premier inn Bournemouth central so to enjoy not only the lovely restaurant experience but the hotel additionally can only be describe as premier!!!
fiona m . 2015-09-10
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Walked in off street for a delicious breakfast, made so welcome by chap on desk nothing too much trouble. Fruit and yogurt, full English, lashings of tea juice and coffee. Didnt need to eat for rest of day . Recommend 100%
christie67 . 2015-09-08
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We were here for one night and had a lovely stay. The staff were very friendly, informative and provided excellent customer service. I wouldn't recommend the hotel for handicap or accessible issues. There are a lot of stairs and parking can be difficult. The breakfast was fantastic with a lovely view. The room we had was extremely small but ok for just two people. The bed was very comfortable and the room was clean and modern. Perfect location within easy walking distance to shops and seaside. We will definitely return in the future.
Helen R . 2015-09-08
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Stayed here the night before a wedding. It was very Hot in the room and we couldn't open a window and i ended up doing my makeup in the car. Good location but not enough parking at all
Mima2011 . 2015-08-21
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We stayed here for 4 nights and had a wonderful time. Room and bathroom was very clean on arrival and the staff friendly and welcoming. The breakfast was fantastic and set us up for the day, constantly replenishing the fish so everything was kept fresh. We had a room with a view of the beach and a balcony, a real holiday feel!
120Rebecca120 . 2015-07-29
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A nice comfortable hotel prompt service, a nice comfortable bed with a pleasant sea view,with plenty of amenities around the town centre.
Andrew E . 2015-07-07
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Probably the best hotel in Bournemouth and you may be lucky enough to get a £29 room! Formerly a Hilton, the decor everywhere is superb, the staff are really helpful and the position second to none - you will not be disappointed and do try and get a balcony room!
francesanne . 2015-06-21
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Had to put a quick review in for this. Excellent! Perfect combination of ingredients and it tastes delicious. Try it!
John K . 2015-06-03
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The service was top notch and food quality and portion sizes were perfect. There was a wide range of choices on the menu and we has a window seat which gave a great view of the sea and Purbecks
Chantelle P . 2015-05-15
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I stayed here for an exhibition at the BIC and ate in the restaurant one night.Particular mention to one of the waitresses, Jade, she was really nice, helpful, friendly and chatty but without being "in your face".Had chilli nachos for starter which were OK but the chilli tasted a bit "ready meal" like. the chicken wings I had for my main course (meant to be a starter but I added lots of salads) were delicious, I was full before I finished but made my self a pig and ate them all! Also had breakfast next day and it was v good for a pre-done help yourself buffet/
Nicola P . 2015-04-30
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We stayed here for a week while attending a conference and ate at the restaurant on 4 nights.It was very busy on these nights and service was blotchy with not food arriving at the same time.Most of the meals were of good standard and well presented by very willing staff. The staff however did not seem to realise that timing of meals is critical if you have to be at the BIC at a certain time! Breakfast was very good with lots of different things to choose from, toaster machine could do with some adjustments as it could only do pale or burnt! Lovely to have plenty of Costa Coffee on offer.Avoid busy times and you will enjoy breakfast more.Lovely views towards the pier and beach.
mama29772 . 2015-04-26
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We had a meal here as part of the meal deal and throughly enjoyed it, service was good and food was really nice, better than expected so would definitely eat here again.
markb67 . 2015-04-13
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The first floor restaurant was delicious. Good food as is carried at all of the Premier Inns. The good food matched with the great atmosphere of the restaurant and bar goes great together.
John K . 2015-04-12
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Ate here as part of a business stopover.Booked the 'meal deal'.Had Tempura Prawns to start (£5.99).When they arrived it all looked fine. However on closer inspection they were HALF a king prawn in tempura batter. There were 5 of them.So basically £6 for 2.5 prawns. I also suspect a very long tour of duty in the freezer as they tasted of nothing.Main course from the 'battle of the burgers' menu.The 'El Diablo' burger. Described as hot with all sorts of hints of buckets of ice water being required to quench the taste inferno etc etc.It was nothing of the sort.No heat - Jalapeno's missing. A couple of strands of grilled sweet pepper, sad bit of lettuce, half a slice of tomato, watery standard burger sauce. It was pathetic. Barely enough fries, soggy and under cooked. 'House Slaw' - basically sliced raw veg with a pathetic drizzle of something wet.Bearing in mind this was £12.99 - a complete rip off.Burger King or McDonalds do a much better burger at a third of the price. Better presented, better cooked, much better value for money.Very disappointed with this food. Incredibly expensive, poorly presented and not as described.My advice - go to Wetherspoons down the road. Better food at a third of the price with a free drink. Or McDonalds. Or Burger King.Service was fine & this is the only reason I scored it 2 stars.Avoid.
Klubfoot . 2015-02-28
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We stay at this Premier inn fairly often and always opt for dinner here as its not only convenient but has great views from the bar and a nice ambience. The menu is the standard Whitbred fayre but for the price the choice is fine. We all opted for the meal deal including breakfast and its just great value for money.Three of us opted for steaks and one for lasagne and no complaints from any of us. Steaks were cooked as we asked, the starters were good and although desserts are tempting we were simply too full to do anything other than order another glass of wine! Service was friendly with just the right amount of time between courses. Breakfast this morning was one of the best help yourself buffets we've come across. The cooked items were fresh and well cooked whilst the choice of cereal, fruit, yoghurt, cake etc was huge and although tempting we didn't attempt to try it all! So often a good breakfast is let down by lack lustre coffee and tea but not here its good quality, hot and you can't resist a refill!!
KazpUk . 2015-01-18
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Have to say better than we thought, the staff there were absolutely fantastic nothing was to much trouble , rooms well appointed and very clean.2 downsides, breakfasts were a tad expensive and 2 have to pay for wifi .Other than that cannot fault it
Mick S . 2015-01-09
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The restaurant was not busy, the service was slow, having ordered food and drinks, we had to ask for our drinks again, we ordered 2 steak meals costing £14 each, we asked for them to be cooked medium, a good vet would have got it back on its feet, the food was not hot and the plates were cold, do us a favour go home early and finish ur Christmas shopping
Anna C . 2014-12-07
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good choice at breakfast and staff helpful if you wanted something not available in the breakfast area.
Elaine S . 2014-10-29
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This is a great hotel for shopping in Bournemouth or a night out, really convenient for shops etc, plenty of pubs nearby.
PeterAndrelookalike . 2014-10-27
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Stayed 3 nights & had breakfast every day. Plenty to choose from, you won't go hungry if you like cooked or continental breakfast. Eat as much as you want for £9, which might seem a bit much if you're not a big eater, but it was very convenient.As we were a bit tired, Mum & I did the meal deal on the last night (2 course dinner with drink + breakfast) which worked out to be good value. My sirloin steak with chips was tasty, mum enjoyed the risotto with salmon and we both polished off a brownie & ice cream, which the waitress very kindly plated up for us to take to our room. The staff were all very friendly and helpful, made our stay enjoyable -something other hotels and restaurants could learn from.
HeidiJD . 2014-10-02
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Huge thanks to the fantastic girls working Tuesday night, Gina and Cindy are awesome! The food was lovely and the wine was....interesting/complex!
estelle g . 2014-08-20
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Nice hotel with friendly staff. Excellent location - close to town and beach. Big room with sea view. Very nice.
CJ1232014 . 2014-07-28
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This is a lovely old Art Deco building and the rooms are large. Check in is always easy. I have stayed here a number of times as I have family in Bournemouth. There is a (pay and display) parking lot right opposite the hotel. As long as there is not a play/theatre/show at the venue opposite or you're not arriving at prime shopping time, you should easily get a parking. Breakfast is as per normal premier inn standard which I find good. Cooked breakfasts are excellent. Staff are always attentive and seem very hard working. I have always had a room with a balcony overlooking the sea front. You have to pinch yourself to believe you are in a premier inn given the location and the wonderful view. Easy walking distance to the seafront and the shops. The only quibble we had was that the bar wasn't always open when we thought it would be but when we have stayed here the hotel has always been very quiet which is probably why.
CityKate . 2014-07-10
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The hotel room was good. Very clean and fabulous balcony and view. Only quibble was lighting - very dark, and no overhead lights to help. We had a formal meal in the restaurant which was pretty awful. The mushroom risotto was wet and sloppy with about 3 mushrooms. The chocolate desert was basically a small bowl of chocolate spread - really - and totally inappropriate. Very disappointing.
JOAN D . 2014-05-25
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My friend and I stayed here to attend an event at the Pavilion so it is perfectly located being directly across the road from the venue. The check-in/out is pain-free and the staff in all areas are extremely helpful, friendly whilst still being professional. Room was spacious with a balcony and sea view, bathroom good standard and everything was very clean and well maintained. Breakfast was excellent value and all the food was piping hot and fresh - coffee was really good too which is something a lot of hotels cannot get right in my eyes! Would recommend this hotel for either a short or longer term stay.
Pauline S . 2014-05-15
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Have stayed at this premier inn frequently, the staff are very helpful and friendly. The food is good and the rooms towards the top of the hotel are very comfy.Will no doubt be staying there again soon and looking forward to it.
Mark2380086 . 2014-04-15
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Booked a room in this impressive Art Deco hotel well in advance, on the saver deal to coincide with a gig at the BIC. Friendly staff, spacious room - even managed to get a sea view despite only paying £39 for the night. Didn't get time to try out the restaurant but had a relaxing glass of wine after the gig in the relaxed bar area which is open til midnight. For parking, would recommend the spacious car park in Upper Hinton Road. 24 hours for £4 and only a 5-10 min walk away. There is another car park slightly closer in Hinton Road but that's £12 for 24 hours. Look forward to staying here again for a "weekend" away.
Jon P . 2014-03-07
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i am regular user of Premier inn and its restaurant, This hotel is little different to regular premier inns , rooms are bigger and with sea view, great staff working there is also great specially two twin sisters so forgot the name , but the only issue i would like to bring is lack of staff , there only three person serving the whole restaurant which affected the service in the restaurant.
surajrajput . 2014-02-08
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Spent 2 nights at this premier inn, 3rd year on the trot, still cannot find fault, lovely quiet room, unfortunately didn't get a sea view room this time but still a lovely room. My only gripe would be at breakfast there was a lot of tables not cleared so looked a bit of a bomb site, staff very friendly & polite
Colincfc . 2014-01-09
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Good service, prompt and with some care. Only criticism is the UK staff are very quick but so quick they don't appear to be as interested as their European colleagues.
CymruNomad . 2013-11-02
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Have stayed here for work and it's the nicest premier inn I've stayed in..... Art Deco feel and look. Lovely building and rooms. Staff helpful.
Sarah M . 2013-09-28
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Ate evening meal in Thyme restaurant. Pretty good menu - had grilled salmon - with chips, tomatoes and mushrooms! Seems like a strange configuration - but actually it was really nice - food for thought! Food was well cooked and to our liking.Drinks at the bar were not cheap! So it was wine by the bottle which was ok.Staff are seriously overworked in the restaurant - but they really tried very hard to ensure everything was right.Overall and above average reasonably priced meal in pleasant surroundings. Premier Inn needs to allocate more staff here.
PaDa-01 . 2013-09-25
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Stayed here for three nights and couldn't have wished for a better and more accommodating hotel experience! The staff really did go the extra mile to make sure we were comfortable and happy for the duration of our stay, and nothing was too much trouble! The facilities were fantastic- luxurious decor, comfortable rooms and a brilliant choice of dining facilities. The food was excellent and really good value for money- I felt like I was staying in a 5 star luxury hotel!
Emily H . 2013-08-25
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5850 Opinions
We enjoyed a late dinner here five years ago so we decided to return this year. The service was attentive but the wait for food was long. Apart from the BBQ chicken wings, the food was not very good. Three of our party opted for the lobster bisque. Two of them didn't eat it. It wasn't very nice. With soggy batter and slimy insides, the salt and pepper squid was so bad that we had it removed from the bill. Although, I'd have preferred to have seen it completely eradicated from the planet. Great views of the beach. Ideal location for drinks and chicken wings. The main menu best avoided.
3186 Opinions
I was with a large party so it was very noisy! Bar staff were great, buffet food was poor for me a vegan but I think the organising family were responsible for that!
1770 Opinions
We arrived in the morning so we decided to have brekkie, it was OK but all deep fried . When we booked into the hotel we asked if it was OK to look at the room before we paid this didn't seem a problem for the guy who showed us and then he just left us to it.we put our bags down on the beds when the door was knocked so hard it frighted us. We answered the door to who we now know was the owner he was very abrupt and told us that we need to go down and pay for our room. Taken back by this we (3 females) went down to pay and speak to the owner, he was very confronting and accused us of judging his business, he didn't want to listen to anything we were saying .he stood and watched me until I paid for the room and then he just walked away. Then reason I paid was because the room was suitable for us so none of his behaviour was needed in my opinion. The bath water was brown but apart from that it was just OK. WILL NEVER GO BACK THERE BE WARNED DONT ASK TO SEE YOUR ROOM FIRST .
43 Opinions
We had 5 people in our group, 3 wanted bacon and cheese panini 2 had sausage panini, 4 came out close together and 1sausage panini came out after 30minutes and the sausage was not cooked properly. Will not be going to that cafe again.
1177 Opinions
Visited on a trip out from Bournemouth. Appeared to be a family run concern with staff having knowledge of a number of the patrons. Although it was getting close to closing time we were treated to a lovely cream tea with a decent sized pot of tea. Weather on the day was not condusive to being outside, however there was plenty of outside eating space with views of the river. I would expect plenty of activity on the river in the warmer months.