Based on 895 opinions finded in 1 websites
Based on 895 opinions finded in 1 websites
Nº 289 in 634 in Barnsley
Opinions
Great premier Inn ,10 minutes walk into town centre. The staff are so helpful and friendly. Rooms were immaculate and the bed was just the comfiest ever!! Food was delicious and not overpriced although we did opt for the meal deal.
Jayne Lenton . 2024-10-20
MORE AT Google
Very handy for the railway station. (ten minutes walk.) TV didn't work and one of the curtains was torn. Restaurant was nice, but for some strange reason, no fish based meals shown on the programme were available.
Bryan Roberts . 2024-10-20
MORE AT Google
Very good breakfast and tasty cocktails 🍸 😋 everything was perfect
malgorzata jeziorska . 2024-10-08
MORE AT Google
Had a great stay. The staff were great friendly people and Barnsley was lovely to visit with friendly people. 😊
Andrew Dykes . 2024-07-27
MORE AT Google
Loved Barnsley. Lovely man in Reception was very friendly and helpful.
Alex Elliott . 2024-07-22
MORE AT Google
Just a massive thankyou to James for his amazing service. Thankyou thankyou thankyou.
Natasha Banks . 2024-05-08
MORE AT Google
Worst experience ever. No telephone in the rooms (we support face to face communication). No heating (oh come on it is not that cold). Tv turns on by itself at 00:00 and remote does not work. I had to unplug it (trying to add some fun to your stay) Hairdryer does not work (oh we saw you have short hair) Bath tube is leaking (yes we might feel sorry about that) You have to talk to reception for cleaning. Hanging the sign on your door is not enough. And someone came to my room at 23:00 for cleaning and you know what? Yes I didnt ask for it. That town needs an alternative.
Mahmut Satman . 2024-05-08
MORE AT Google
So I walked from the train station to this hotel. 1) it's mostly uphill so if was harder than usual (route also included dragging bags over a cobbled stone path for 200yds) 2) the entrance is hidden inside the NCP car park 3) no premier plus rooms so they're fairly basic and a little worn in places. Bed was comfortable... Didn't try any other amenities but there is a standard pub onsite.
Simon Johnson . 2024-03-17
MORE AT Google
Good price, accessible room was very spacious. Unfortunately no hot water in the bathroom and was woken at 04:30 by other people's alarm clocks. I paid for the breakfast for us £19.98 but changed our minds a week before so asked to cancel. Was told that it wouldn't be a problem. The day we arrived I explained that I didn't want the breakfast and was told it would be refunded within 5 days. It's been 14 days today and still nothing.
Izzy Duval . 2024-02-28
MORE AT Google
I don’t stay in the the hotel, but often bring my daughter for her tea. James is so lovely with my daughter, and I overhear transactions with other customers. He goes above and beyond and is a credit to you. Thank you for being awesome James
Haley Padgett . 2024-02-25
MORE AT Google
Takes about half a century to get breakfast, just have a buffet for god's sake
Martin Plummer . 2024-02-24
MORE AT Google
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76 Opinions
We ordered food for takeaway. We was missing half of our order. The food was freezing. The chicken was raw. When I called them up to explain the situation they were not helpful and just offered to give us a voucher to come back. This is the second time now we have ordered from them And we have had issues with the food and service. I would not recommend
561 Opinions
Premier Inn (the company not the staff) have treat us with absolutely and utter contempt placing our health at risk and putting profit above all by placing us in a room which had recently flooded. On checking in to the hotel the member of staff at reception reported to us that there had previously been a problem with our room (room 31) in that the room had previously been flooded and it still smelt following the flood but assured us the room was clean and safe to inhabit. On entering the room the smell was worse than I expected and was overpowering, it was uncomfortable to stay in the room due to the smell, however after complaining to the reception and making the staff member aware of my wifes asthma which was aggravated by the conditions in the room, we were told there were no other rooms available and thus we had no choice but to stick it out as we had no other options available, nor could we receive a refund. Through the night the smell was so acrid I could actually feel it at the back of my throat and after a terrible night of broken sleep I arose the next day with a headache (I attribute this to the overpowering and acrid smell). Our stay at this hotel in Room 31 was absolutely unacceptable, to put a family in a room with a known problem (for a full fee I might add) just shows absolute and utter contempt for the customer and falls way below the standards I accept from the company. Its utterly disgusting that Premier Inn are willing to risk the health of customers by still using the room in its current state all in the name of profit. I would seriously ask whether the Director or higher level management would stay in this room with thier families. I very much doubt it!
71 Opinions
I ordered the Sunday dinner with roast beef and Yorkshire pudding. I also asked for roast chicken as extra, the meat was succulent and the roast potatoes and the vegetables were really nice, not over cooked. The place looks clean and the service from the staff was really friendly and efficient. I would definitely recommend this place and will be ordering again.
299 Opinions