Based on 927 opinions finded in 1 websites
Based on 927 opinions finded in 1 websites
Nº 292 in 634 in Barnsley
Opinions
--- During my recent stay at the Barnsley Central Premier Inn, I once again checked in on a Friday evening, and I was delighted to see Julie behind the front desk. Her welcoming demeanor and professionalism made the check-in process incredibly smooth and efficient. Julie goes above and beyond to ensure that guests feel comfortable and valued. She greeted me with a warm smile and took the time to remember my preferences from my previous visits, which made me feel like a returning friend rather than just another customer. Her attention to detail was exceptional; she provided helpful information about the hotel amenities and local attractions, ensuring I had everything I needed for a pleasant stay. In addition, Julie was quick to address any questions I had and offered assistance with my luggage, showcasing her dedication to customer service. It's clear that she genuinely enjoys her role and takes pride in providing an outstanding experience for guests. Overall, Julie is a true asset to the Barnsley Central Premier Inn, and her commitment to excellence significantly enhances the overall atmosphere of
mrs day . 2025-04-04
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Good stuff but it's just hard to sleep because the heating can only go down to 20° and my room is hot
Akuila Katirewa . 2025-03-08
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Fantastic Stay! Lovely staff, lovely rooms. Thank you
S T . 2025-03-07
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I have my reasons I'm not willing to post my dislikes but I will never entertain their business again.
Paul . 2025-03-04
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Great staff, functional rooms, great restaurant and breakfast
Callum Greenhough . 2025-01-31
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I have to say was made very welcome and James who was at desk was lovely. Friendly caring and helpful. He made me feel comfortable and being away from my family on work he was a warm welcome smiling and asking me about my day after a tough day at work. So happy to get back to the hotel for that friendly face and chat to make me feel special. And a hot bath and tv afterwards. Thank you to James he was a marvel. Look forward to coming back soon and catching up.
Anna McCulloch . 2025-01-15
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Very handy for the railway station. (ten minutes walk.) TV didn't work and one of the curtains was torn. Restaurant was nice, but for some strange reason, no fish based meals shown on the programme were available.
Bryan Roberts . 2024-10-20
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Great premier Inn ,10 minutes walk into town centre. The staff are so helpful and friendly. Rooms were immaculate and the bed was just the comfiest ever!! Food was delicious and not overpriced although we did opt for the meal deal.
Jayne Lenton . 2024-10-20
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Very good breakfast and tasty cocktails 🍸 😋 everything was perfect
malgorzata jeziorska . 2024-10-08
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Had a great stay. The staff were great friendly people and Barnsley was lovely to visit with friendly people. 😊
Andrew Dykes . 2024-07-27
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Loved Barnsley. Lovely man in Reception was very friendly and helpful.
Alex Elliott . 2024-07-22
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Just a massive thankyou to James for his amazing service. Thankyou thankyou thankyou.
Natasha Banks . 2024-05-08
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Worst experience ever. No telephone in the rooms (we support face to face communication). No heating (oh come on it is not that cold). Tv turns on by itself at 00:00 and remote does not work. I had to unplug it (trying to add some fun to your stay) Hairdryer does not work (oh we saw you have short hair) Bath tube is leaking (yes we might feel sorry about that) You have to talk to reception for cleaning. Hanging the sign on your door is not enough. And someone came to my room at 23:00 for cleaning and you know what? Yes I didnt ask for it. That town needs an alternative.
Mahmut Satman . 2024-05-08
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So I walked from the train station to this hotel. 1) it's mostly uphill so if was harder than usual (route also included dragging bags over a cobbled stone path for 200yds) 2) the entrance is hidden inside the NCP car park 3) no premier plus rooms so they're fairly basic and a little worn in places. Bed was comfortable... Didn't try any other amenities but there is a standard pub onsite.
Simon Johnson . 2024-03-17
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Good price, accessible room was very spacious. Unfortunately no hot water in the bathroom and was woken at 04:30 by other people's alarm clocks. I paid for the breakfast for us £19.98 but changed our minds a week before so asked to cancel. Was told that it wouldn't be a problem. The day we arrived I explained that I didn't want the breakfast and was told it would be refunded within 5 days. It's been 14 days today and still nothing.
Izzy Duval . 2024-02-28
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I don’t stay in the the hotel, but often bring my daughter for her tea. James is so lovely with my daughter, and I overhear transactions with other customers. He goes above and beyond and is a credit to you. Thank you for being awesome James
Haley Padgett . 2024-02-25
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Takes about half a century to get breakfast, just have a buffet for god's sake
Martin Plummer . 2024-02-24
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973 Opinions
We arrived last Saturday for a night to be welcomed to the room by mould all over the walls and expected a child to sleep next to it then moved us to another room was ok still mould in places spoke to guest relations team can’t issue a refund because we had moved room I mean how can you not offer anything place needs a full refurbishment