Prego in Harrogate

Lovely place for a delicious lunchtime snack. However, it would be nice if breakfast went in a little longer instead of finishing at 11.30.

Went as cafe was reopening with new management etc. really lovely interior view of the park, lovely paninis and decently priced wine. Staff were really lovely, nice spot for lunch or a coffee after a walk.

As a number of people have commented here, the owner of this place isn’t the friendliest. Definitely not a case of customer comes first!

Lovely spot overlooking the park. Panini lunch was excellent and the server was really pleasant and provided a biscuit for the doggies. Would return when in Harrogate again.

Rude owner. As so many others have experienced the whole experience is destroyed by the owner picking fights for completely reasonable requests where a polite ‘no’ would have been fine. Food is only average. Avoid this place.

Lovely cafe with great staff and a friendly atmosphere.

Lovely soup and thick crusty bread, soup was very tasty and hearty. Panini well filled and bowl of chips were great. Service was fast. Really enjoyed the food and would return.

Great place for a coffee, a bacon and egg sandwich and a read. I dropped my passport last week. The next customer found it, and Prego called me on a Sunday to tell me. Magnificent

Terrible cheaply made food, very overpriced, service not attentive at all, I suspect the meals come from the cans, I would be very surprised if they are cooked, save your money and go somewhere else, I honestly would like someone to contact me and get my money back

Lovely to sit outside on a sunny morning.jusy went for a coffee and scone

Ver Rude owner/manager. Told me he couldn’t be bothered to answer me questions re vegetarian cakes. And to go elsewhere. Aren’t all cakes vegetarian ?

Lovely little place, cheaper (and probably better) than Betty's... Food is awesome..Go,GO NOW

Prego cafe in Harrogate offers a delightful experience with its fantastic chocolate and orange cake, a true delight for dessert enthusiasts. The cake's rich flavors blend perfectly, leaving a lasting impression. Complementing the indulgent treats are the cafe's offerings of high-quality coffee and hot chocolate, providing a comforting warmth on any day. The ambiance is inviting, making it an ideal spot for a relaxed afternoon or a cozy catch-up with friends. Prego's attention to detail in both their culinary creations and service ensures a memorable visit. Overall, a must-visit destination for those craving delicious sweets and comforting beverages in Harrogate.

Quaint little place ,VERY dog friendly, great food, attentive service with charismatic staff .Visited on a Sunday lunch time all tables were full and the staff do try and accomodate with table shuffle 😀

Great food great staff great service what's not to like

Good sandwiches and they serve food after 2pm dog friendly too.

My mother went here on Wed this week on entering she fell on the steps because they have a yellow and black tape on hardboard on top of dodgy steps ..that is OK but the people they had in are elderly mainly on day trips .she fell on step and yes staff helped but it was not entered into a accident book .the food her and friend had was a pot of tel bowl of chips and a sandwich cut into 4...came to 23 pound omg how can they get away with this.....I am more fuming that is was not entered into a accident book ...

Lovely presented and tasty tuna&mozzarella sandwich after a long stroll in the Harrogate Park. The Caramel latte and chocolate orange cake was delicious as always too. Great place to stop by on a day out !

We have been in here before a couple of times and it has been okay…..hence the more than 1 star! However, on briefly visiting this place today on a damp Friday at 2.15, doubt we will return. The owner was rather rude, with no people skills at all. So we left him, to his completely empty cafe! On looking at other reviews, it seems it is not an uncommon occurrence! There are plenty of other places to go in Harrogate, where your custom is valued, so go somewhere else, like we did!

Friendly staff, nice location to sit and watch the world go by

Would have loved to spend more time here. Staff were very friendly. But only had 45mins

Visited on the 25th of June,sat outside looking over at the park,watching the world go by 😊My husband had a toastie and I had a hot roast pork bap with stuffing and apple sauce .Mmmm it was yummy😋plus a huge vanilla slice to finish off. I have mobility and vision problems .I went to use the toilets ,which are downstairs ,quite a few steps .A member of staff saw that I was struggling and said come back up ,I have an idea and took me to the staff loo .Which was on the same level .She said it will take you all day to get down and back up again .Such kindness shown to a stranger .Well done . Food was lovely and when visiting Harrogate again we will make a bee line to this cafe .

As a amazon driver went it ask his if i can use his bathroom he looked at me and says no only customers i ask what if i buy something he refuses which i was shocked disgusting attitude and rude

A pretty average affair. I kept feeling like the staff had forgotten me. I was eating on my own so it's nice when the staff make a bit of effort to make you feel at home. This didn't happen. The food was overpriced and quite average

This is 1 place i will never use again. The guy who owns it is polite the food on the other hand wow. Where do i start. Well 26 pounds for 2 teas 2 sandwiches with NOTHING inside. My partner said greggs would have been 100 times better. There was the filling yep the filling and nothing else. Prawn sandwich with 1 hair in side and no salad so that went in the binn. The length of time it took to make and the fact we walked into the park i couldnt even be bothered to return. We had 2 scone kind of things vegan aparently which were dry. So out of all that the chips were ok the teas were ok. 26 pounds i would have had more satisfaction giving it to one of the homeless. Wont be going back there. They knew it was a bank holiday so why have no staff on.? We owned a cafe and always had staff to cope on a bank holiday

Super rude owner who told me off and continued arguing with me (bearing in mind I’m 8 months pregnant) for simply moving two tables closer together. This was to accommodate seating for my disabled uncle and auntie. I was dumbfounded by his abrupt and aggressive attitude: a completely inappropriate way to speak to customers… But from reading the other reviews, this sounds like a common occurrence. Avoid avoid avoid.

No table service even though very quiet. Small portion and expensive for what you get. It was a nice cup of tea.

Never been made so unwelcome so abruptly on entering. Fair enough if policy is no prams, but place was practically empty. Got turned away and took our trade to the most welcoming Fat Badger, total contrast.

A lovely little cafe bar that fits the bill when a light bite and a glass of wine are the order of the day.

Ordered the fresh soup, it tasted like tinned soup, horrible. Asked waitress if it was fresh, told it was frozen soup from a plastic carton and to talk to owner. Waited to talk to owner but obviously ignored, so gave up. Owner generally grumpy with customers and several tables left before being served. He was not very accommodating to anyone who wanted to move a few chairs or a table. Unpleasant atmosphere will not frequent this coffee shop again.

Sorry to say that for £7.05 for a just warm, medium-sized coffee and a "Scoundrel" which was so dried-up and crumbly that I couldn't eat it (took it home for the birds) was poor value-for-money. However, a member of staff was quite nice when approached.

Babies not welcome! We hadn’t even walked through the door before being told “that pram is too big”, could have understood if the place was heaving but there was just one table on a Sunday afternoon. Agree with other reviews, owner rude and clearly in the wrong job.

Great Cafe, lovely staff. We had the pea & ham soup which was just what was needed on a wet October day. Great coffee too. Dog friendly which is always great for us.

We were welcomed in, the food was very acceptable and the price fair. The place needs a revamp and has the potential to be a very busy, popular tea shop. There was a hole in the floorboards big enough for a foot to go through, the tables and chairs are tired and below deck, the toilets are in a very damp, musty area. The two people who seem to run it are hospitable and courteous and they work efficiently but they really need to look critically at the health, safety and ambience of their establishment. I would close for winter, effect repairs, decorate and re-launch in the Spring!

Expensive ! Jack potaoes with cold cheese

Absolutely shocking customer service from the bloke 'serving'. Pathetic childish behavior and extremely unprofessional. The way he spoke to us because we moved a couple of seats to make a table of 4! Suffice to say we didn't stay. Disgusting behavior, they don't deserve customers....or he needs to find a new job! Edit: having read some other reviews it appears that this is 'normal' behavior from this Basil Fawlty wannabe!

Decent experience, was reasonably busy Saturday afternoon. Staff pleasant, service ok. Food fine, nothing special but overall pleasant lunch. Decent food prices for Harrogate.

Very unfriendly owner / manager who couldn’t have made us feel less welcome if he tried.

Bad food full stop. Not family friendly as there are no high chairs available.

A little crowded inside but staff and owner absolutely lovely very welcoming delicious food drink fabulous service. A bit noisy people talking and baby screaming came here on 1st oct 2022 had a fabulous time and really good delicious food plentiful homemade meals eggs cooked to perfection. Great clean lovely lovely place definitely would come here again and highly recommend

Every time we visit harrogate, prego is our go to café. Really pleasant ambiance.

Surly service, food was nothing special

Love it here. Had brunch a couple of times.

Bit prickly and unwelcoming service initially, but it did slightly mellow somewhat. Beautiful stone walls inside. Very attractive interior with feature ceiling. Very clean café. Dog friendly. Has a mini dogs rogue's gallery. Has shaded outdoor seating to the front on the pavement. Wasn't busy, almost empty in fact. The Yorkshire Scoundrel was delicious, as was the hot chocolate. The hot chocolate tasted quite oaty-malty, almost as good as the hot chocolate you get in Switzerland. I was a bit surprised to be semi shut in by 3.20 pm, as Google Maps states it is open til 5 pm. NB : - This is NOT the case. It shuts by 3.30 pm. The staff said the owner wouldn't know how to change the hours, but when I offered to do it if they had the hours printed out somewhere, they don't have them apparently. So nota bene, don't visit expecting it to be open til 5. Sitting there finishing my purchases was a bit uncomfortable with the closed sign up and a chair partially blocking the entrance.

We had nice jacket potatoes for lunch here. They were very nicely presented and the service was prompt and friendly. Would go again

Charming cafe with good views just off Montpellier. Run by very nice gentleman who made a bacon and brie sandwich for my particularly fussy offspring.

Went in, sat down, looked at the menu, and left. Seemed pricey for what it was on offer & a bit grubby.

Such rudeness. Turned away without apology because we were three people trying to sit at a table for two.

Great service Great food Great people

Nice simple sandwich lunch. Did not like salt and vinegar crisps on the side .. why not plain? Side salad pretty poor as just shredded iceberg with one cherry tomato!!

Great little cafe, particularly on a sunny day when you can sit outside on the pavement and relax with the busy passing of people. There aren’t many tables outside, and indoors is rather small too, so it gets busy early on, but everywhere is clean and the staff are good at wiping down everything quickly after each guest. There’s a good range of food on the menu, all reasonably priced and the service was fast as well. The sausage & egg sandwich was actually served as a bap, but it was large, tasty and hot on arrival so no complaints there. Hot drinks were presented well and there’s also a few beers available inside on draught, which is a nice touch. For such good value for money I’d happily return and with the great location it’s a favourite of mine in the town now.

I would highly recommend this cafe, i had lunch there 3 times while staying in Harrogate. Very nice staff, lovely atmosphere and dog friendly. Lunch was lovely, It,s so relaxing you dont want to leave. Much better than Betty,s tearoom.

Stopped for a coffee and cake. Very enjoyable

The TV was on which I find a bit off putting. More importantly, the coffee was pretty poor, certainly considering the price of £3 for a latte. The milk was overheated and the coffee wasn't very good. Shame that they didn't have full fat milk either.

Lovely little cafe for a jacket or panini, great cake, friendly staff.

Very rude. Turned away at the door. No room for pushchairs apparently. Presumably has same attitude towards wheelchairs.

Comical. We didn’t even get inside before we were affronted. I approached the entrance with my family thinking “we’ll give it a chance” only to be shooed away because we had a push chair! The place was near empty!

Lovely and clean .Had a lovely piece of gluten free carrot cake and a hot chocolate .

Great pit stop for inexpensive lunch. We had a hearty soup with bread, sandwich, panini both served with crisps and salad garnish and toastie with chips for £27. All tasty.

Great customer service. Friendly atmosphere and nice treats.

Great staff, good coffee. Why I didn't give you a five is I don't know whether to order at the counter or sit down and wait to be served

I came to prego with my parents today, and had a very nice time! The food was delicious, the drinks were very tasty and the staff were very nice! I would definitely recommend going here! They even gave me a free vintage coke glass! Very nice, I will be going here again

Really nice food / drinks and friendly staff

Awful. Non existent customer service, in fact quite the opposite. Unfortunately food didn't make up for the owner's rudeness either. Judging by other reviews, this is Prego's usual customer service experience.

I visit Harrogate at least once a week from Leeds and usually have lunch at this cafe. The food is always delicious. Prawn sandwiches are excellent. Toasties are fab. Carrot cake really good. Never eaten anything I haven't enjoyed. Never had a problem with the owner who has always been courteous and friendly as are all the staff. I guess you take as you find and I would recommend you give this cafe a try. I have not been disappointed. Doc Marten lady.

Great place. Better Than Betty's. Great coffee and food in a rather fine building. Did I mention the lovely staff...great.

First class coffee and very friendly staff. Thanks very much.

Delicious food and very friendly staff

The food was good the staff friendly the owner was abrupt and I felt discourteous. Turning away people because there was just two of them when there was a table for four.

Good reasonably priced menu. Quirky decor. Friendly staff.

Prego. You’re welcome in Italian. What a joke! This owner doesn’t understand the meaning of welcome in any language. His style of customer service favours the Attila the Hun, crossed with Basil Faulty, approach. Try sitting at a table for 4 when there’s 2 of you, despite the place being almost empty, or asking for a third chair at a smaller table with 2 chairs. You will see the owner erupt, turn on you aggressively, and your request will be rudely declined. Forget the Prego, opt for Arriverderci!!!

Excellent coffee. Lady server pleasant enough. But the middle aged male with very white hair and white sandals extremely un - engaging with with no eye contact whatsoever and curt to the point of being rude. The young female server was excellent and obviously felt uncomfortable with this encounter. Avoid at your peril as there are many other welcoming places nearby in town.

Had the scrambled egg. Done to perfection. Thanks!

Drinks ok but order forgotten, ended up eating alone as my panini took too long :(

Rude, Arrogant Owner / Manager. I would not support this business. He does not look his customers in the eyes and just barks at you when you try to place your order. What an attitude ! Sooo Aggressive 👎

Called in for lunch. Admittedly busy. Reserved tables at the back. A table available but wouldn't allow an extra seat for my grandson. Two people eating at tables for four! A very rude guy ushering us out with no manners whatsoever. Found a lovely outside eatery near the Banyan. No problem seating us and they were very busy.

Very good service and friendly staff. Good food and value for money.

Sat outside in beautiful sunshine had a beautiful lunch tuna panni and of cos a cake lol was lovely and the service was fantastic very polite was asked if we was OK with everything ☺xx

Been here several times before always been OK. On Sunday went and ordered coffees and scones, unfortunately the scones were extremely dry either old stock or budget supermarket variety. Wementioned this to tge gentleman who became quite rude and aggressive, state that he wasn't going to do anything about them as they were freshly opened today. His customer service and aggression certainly need to be addressed. Other customers mentioned about how rude and aggressive this gentleman was

Expect bad food and service management has no respect for customers.

Lovely little cafe. Friendly people.

I would 100% nominate this place for worst cafe shop experience in Harrogate. Totally disappointed with the owner attitude,we have only ordered a couple drinks and send one back because it had lips marks on the glass 🤮then got a bath temperature glass of white wine and once again send it back and the owner responded to this was very rude “Is as cold as you get it here!!” I then had to get something because I wasn’t offered a refund so I got a small bottle of Prosecco to go and the owner asked for the £1.25 difference 😂 Just spend your money in a nice place where the owner appreciates more your visit and your contributions to his and staff wages.

Nice small cafe. No need to book. Had tuna cheese baked potato. Partner had toasties. Friendly staff. No complaints

Lovely friendly staff who welcomed our great dane

Very nice meal, average price , would recommend.

Always a lovely experience when we visit and the owner and staff very friendly and service excellent. From Sally and Victoria

Fantastic little gem, always stop by when in York highly recommend

The gent in charge didn't work well under pressure, got at least 3 tables orders wrong.

Friendly service and delicious lunch outside in the fresh air. Great that you didn't need to book.

AVOID. Very very rude owner refused to serve us water he was aggressive and we had to leave as I felt uncomfortable. So many nice places to go in Harrogate give your money to another deserving cafe.

Popped in so my daughter could use the bathroom as there is hardly any toilet facilities in the area. The owner wasn't very welcoming and rudely said well you have to buy something aswell as using the toilet. I said yes I will do as was going to get a hot drink anyway. I briefly mentioned we could sit outside and when I said drink to go please he rudely said ' I thought you were sitting outside'. I actually felt upset as when we go to cafes and restaurants it really makes a difference how you're treated. I

Slow service and very expensive hot chocolate with lids that didn't fit on so drinking with 2 7 yr old was tricky to say the least, sorry😕

Wife entered through the door followed by myself with pram. Expected greetings to meet social protocol as a minimum, or potential to excel in the service industry would include ‘hello’, ‘good afternoon’ or potentially ‘how are you?’. Instead, the cheery gent greeted us with a festive ‘we don’t take prams, there’s no space’. Negotiating a world that’s not overly friendly to prams and wheelchairs is hard enough without folk of that ilk. Maybe suggest a takeaway? I don’t know. Merry Christmas aforementioned cheery man, best of luck with the whole cafe thing. Walk 30 seconds further and there’s a lovely brownies place...

Good range of snacks and light meals. Excellent coffee.

Lovely place great coffee worth avisit

Very good coffee..nice people..kind to dogs...what more needs to be said!!!

Shocking service and not family friendly as they rudely would not allow a pram even though it was quiet inside, never had this anywhere before was disgusted as my baby needed a feed!

We had cream tea on the Sunday and then went back the following morning for breakfast, lovely little place and a must go.

Nice place put a little pricy. Crumpets are the best I've ever had

I think is is disgusting that a young mother and baby was turned away because she had a pushchair...... she was so distressed shame on you !!!!!