Powis Community Centre in Aberdeen City

It’s always subway union street who get orders wrong and I’m not sure why, maybe yous have all given up trying?? We used to always order from subway but stopped as it’s really a luck of the draw if you get what you ordered. It’s fine if you go to the store as you’re able to watch them make it but when you order from them on deliveroo it’s like they don’t care and maybe only prioritise in store orders. We decided to give them a go again as maybe we will be lucky this time as it had been months since we last ordered from there but yeah they haven’t changed a bit! Previously they get stuff like the sauce and salad wrong which is annoying but nothing major, this time they forgot the main part of my sub which was the veggie patty. They got my partner’s order right but when it came to mine they forgot the veggie patty in my veggie patty sub and it was stone cold when I asked for it to be toasted. So all I got was cold bread with salad and sauce….. I got a refund from deliveroo luckily but you all really need to be more attentive to orders, I get it may have been busy, I’ve worked in customer service before as well so understand the environment completely. But it’s not good enough! Won’t be ordering from this store again.

Cold food not enough staff The staff making the coffees had to go to the till while other customers food went cold . The staff were amazing . Worked hard but too much work for them with the amount of customers there was . We did not eat or return the cold food because of the queues . I went a couple of weeks ago and same issue . I thought it may have been a one off but obviously not .

Esto no es un bistro. Este es un restaurante de hotel completamente desalmado. Estábamos comiendo solos en un momento, un sábado por la noche. Las sillas están tan mal diseñadas que no pude mover las mías más cerca de la mesa. La porción de paté de hígado de pollo fue muy generosa, pero solo había 5 mini tortas de avena. Eso necesita repensarse. Elegí la sopa y pregunté si podría ser vegetariana porque el menú decía que hay opciones vegetarianas, veganas y sin gluten disponibles. Me dijeron que en realidad no estaban disponibles. Vale la pena intentarlo, supongo. . . El rebozado del pescado era marrón oscuro y duro, lo que sugiere una cocción excesiva o aceite que necesitaba ser cambiado. Los guisantes blandos eran guisantes enteros. Las papas fritas estaban bastante oscuras y solo se mezclaban por dentro. Eran REALMENTE malos. Ese plato no debería haber salido de la cocina. Mi compañero estaba tan decepcionado que el chef lo consideró aceptable que no podía molestarse en quejarse. La cantidad de comida que queda en su plato al final de nuestra comida debería haber dado una pista. . . Mi plato de espagueti con crema y muy pocos hongos estaba bien. El camarero fue atento y agradable. Si, al participar en el esquema de Itison, el equipo de administración espera atraer a los comensales y alentarlos a regresar, realmente necesitan mejorar su juego. Esa no fue una experiencia culinaria agradable. Lejos de ahi.

Went to the cafe today. Connor served us and we were very impressed with him. He was polite and helpful. He has a great attitude to his job. We will be back. Well done Connor.

Good severe food poisoning, first time ever going to any sort of wether spoons, extremely disappointed, had no clue how to work the online orders. Stupid idea. Ended up ordering to much food, when the waiter served the food he said and I quote “someone’s hungry” I have an eating disorder and I’m fully aware I ordered to much and it was a mistake because of the stupid online ordering, and he made me quite upset for a while.