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3.5

Based on 58 opinions finded in 1 websites

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Nº 456 in 612 in Rhondda Cynon Taf

Nº 73 of 89 Other cuisines in Rhondda Cynon Taf

CUSTOMERS TALK ABOUT DISHES WITH..chocolatecoffee
Score
OpinionsNoteTripAdvisor583.5

comment_iconOpinions

Me and my dad went last month and we each had one of their new baguettes and they were amazing. It was my first time going and I was so happy with how filled and delicious the sandwiches were. I also loved the fact the food felt home made but something my home couldn't make if that makes sense.

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Kirsten . 2024-06-05

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A great veggie breakfast. Eggs cooked just right. Smoothie was delicious. The service was very good. Will definitely be back.

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Mark W . 2024-05-31

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Avacado on toast was good and refreshing. Best hot chocolate ever had.Overall a must visit place for breakfast or lunch and drinks.

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Tom . 2024-03-22

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Lovely, tasty lunch with my mum and sister. It was the first time we had visited Porcellinis and we all really enjoyed our food. Staff were very helpful and friendly. We appreciated the vegan choices too. Thank you very much!

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Jess B . 2024-03-11

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Excellent spot for breakfast.best coffee and hot chocolate is the top rated with real chocolate flakes ,not the usual with syrup where all the cafe sell. Value for price.must vista place again

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Thomas V . 2024-03-02

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I’m a carer and I take my client here every Monday for lunch I was disappointed at the amount of soup that was in the bowl when we took the lid off, half a tin of soup and half a baguette £6.50, also a luxury hot chocolate £4.50 supposed to come with cream,marshmallows and a flake , we don’t have the marshmallows but they put half a flake stuck in the top , as before you would have a whole small flake not half and it was £4.25, so you’re paying £4.50 for less, won’t be going here again not worth the money 😊

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Maria W . 2023-11-27

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A welcoming restaurant and well frequented the décor was acceptable and mood provoking. Service at the till seemed prompt albeit the choice of cakes and or sweets were very limited but what was available was very high quality. Now, whilst the restaurant wasn't THAT busy the table service was very poor, taking over 15 minutes for the coffees to arrive and they were much colder than perfect. Porcellinis is a very pleasant restaurant but some attention needs to be paid to service. I'd say their success is probably due to lack of ANY competition.

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no1popsy . 2023-11-21

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Someone recommended it so we made a booking for an afternoon tea. Rang in advance to choose sandwich fillings. Lovely fresh brown bread and very tasty fillings. Various cakes, grapes, crisps, coleslaw and chocolate covered strawberries. And of course, finished of with scones, cream and jam. Plenty of tea provided, coffee and Prosecco available. Overall, made to feel very welcome by staff. However, our thanks to husband and wife duo. So polite, so helpful. Arnold Schwarzenegger- I’ll be back. We will be back. Really enjoyed it. Thank you.

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340davej . 2023-08-04

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I love this coffee shop. I've been a few times for lunch either by myself or with my partner and I haven't been disappointed. Great customer service and a lovely, chilled atmosphere.

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Zara W . 2023-05-07

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Very poor quality and expensive, staff pleasant enough although lack experience and nice setting but the food really does let the place down. We will give it one more try and if no improvement we will be crossing it off our list of places to visit. Will give it a while though its going to take a while to get over yesterdays visit!

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Freedom757831 . 2023-02-05

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A while ago we had a refund after waiting nearly an hour for food + drinks which never arrived. Customers arriving after us were served before us. We weren't the only ones this happened to. No reason for this but plenty of excuses given, none of them politely. Today another long wait for drinks and had the wrong order brought to us 4 times. Never again !

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Beth2955 . 2021-12-04

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Great service by the lovely Katie. Always great food and great place to eat. Great to see this back open and doing well

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RobM3388 . 2020-09-02

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A lovely coffee shop serving delicious sour dough ciabattas. Very friendly staff and good coffee. Highly recommended for a lunchtime stop.

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N5552LPsuec . 2020-08-15

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It seems to me that this nice little place needs a shake up as service and food not as good as it used to be. A real shame as teh place has space etc.

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Roger L . 2019-09-04

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I stopped off to get a quick lunch while passing through the town. Great food, friendly service and free wi-fi! Would highly recommend.

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ANDYH66Sevenoaks . 2019-03-06

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The coffee is nice and they offer soya however, there was not much in vegan options. The front door is worn and needs a paint.

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SianyThom . 2018-12-19

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When taking my son to school, (this was his first week in nursery school) I had promised him an ice cream in the cafe weve walked past every day. So today we go in, there are approx 12 people there. After being ignored by who I assume was in charge there for a while was told that my order ( I hadn’t even made one yet ?) would be at least half an hour, I did ask half an hour for an ice cream and a sandwich ? Yes she said . So I had to take a now crying 3 year old out to find an alternative somewhere else. Won’t be going there again. It also looked pretty shabby inside.

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933jond . 2018-09-07

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Called in here on the spur of the moment one Saturday morning. Excellent food, the breakfast being very wholesome.Quiet and laid back.Some locals sat reading over coffee and tea.Very nice.

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Syd A . 2018-07-01

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I often pop in here with my little one for lunch, the coffee is good and cakes nice too. The menu is really reasonably priced. The staff are what makes this cafe great they are all so friendly and polite and don't mind the noise or mess made by little one!

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catherinebI5203JI . 2018-01-03

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My mother and I popped here for a quick lunch amidst the madness of Christmas shopping. It was sufficiently busy but we found a table and ordered two bowls of soup- one tomato and the other leek and potato. Both came served with a half warm baguette and butter. Both the soups were delicious and obviously homemade. The service was quick and friendly and we thoroughly enjoyed. There were Christmas tunes playing in the background too. With two bottles of water the bill came to just over £10. Well worth the money.

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susaq12 . 2017-12-22

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Handy spot on the middle of the high st, always good coffee with real chocolate on top of the capuccino,

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ianc222243 . 2017-10-31

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My girlfriend is a tough one to please. She doesn’t like fancy stuff, or posh food, or alcohol. This can make going for time out together a challenge. I’ll tell you what she does like mind - she likes painting mugs. Seriously, we had an amazing time. Relaxed, homey, not overpriced. Food was as much bacon and cheese as could physically be fit in a baguette. I was happy. Delightful place, both staff (visit was Sat 7th) were helpful, friendly and polite. Couldn’t recommend enough for a fun, different date.

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TheCinnamonCloud . 2017-10-13

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In the centre of Pontyclun, good choice of light meals. The baguettes were very nice and came with crisps and coleslaw. The baked potatoes also looked nice with plenty of filling. Reasonable prices.

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roscwmbran . 2017-07-22

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Ideal for tea, coffee & light snacks however since new owners it is not as good as it used to be. No facilities for play &/or crafts for children. Food is good though & very nice touches with crockery.

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Porter123 . 2017-05-29

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Metimos en para una taza de café con un amigo que tiene un youngling. Me informaron de que tenía una bonita cafetería área infantil; así que fue una gran atracción.

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Wench2015 . 2017-05-03

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Tenía algo de tiempo para matar, así que pasó por algo para beber. Se establecieron en la Bélgica en copos de chocolate caliente que era divino. Decidimos también tienen una tortilla con jamón, queso y champiñones, servido con ensalada en vez de pan - wow fantástico y encantador que sabe como sabor casero"". El servicio era genial.

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Scrappywalker . 2017-04-08

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Tenía un poco de tiempo para matar antes de una cita localmente, así que pasó por un café rápido. Qué desperdicio de tiempo y dinero. La camarera se le cayó café de mi marido y en vez de cambiar la taza y plato, tal y como solicitamos, ella simplemente enjugó el platillo con un paño. Mi bebida no era más que aceptable. El trozo de tarta que habíamos planeado compartir estaba rancio, volví al personal y pedimos que lo sustituirá. La camarera dijo que ella no podía sustituir como habíamos tenido la última pieza! Sin una porción fresca de otra tarta, ni una oferta de reembolso del costo de la torta comestible. Nos fuimos con bastante rapidez y sin duda no volveremos.

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Kaye B . 2017-01-20

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I've been here a few times but on our last visit, the new owner was very chatty and keen to know what we thought as he had only just taken over the place that week. He advised he had changed the coffee and my husband...

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Helen688 . 2016-11-15

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I have just been to Porcellinis for breakfast and it was lovely. The new management are fabulous, staff superbly polite and attentive, and the breakfast was lovely.One of our group had some food allergies and the staff were more than happy to help, and went the extra mile to ensure she had a lush breakfast that met her needs.I wish the new owners well and will definitely be back!!!

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Neil B . 2016-10-30

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Food is average but when you are a hungry mum, looking for a coffee and something to feed 2 little mouths, this place is great.Always plenty of highchairs, reasonable priced kids menu (decent meals like corned beef hash pie with beans ect). There is also a lovely play area with toys.Place we come to time and time again.

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410AngharadJ . 2016-08-14

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I have been here on a few occasions since it's the closest thing I have to a local coffee shop, however I don't think I'll bother going back. On more than one occasion I've tried to buy a coffee to be told quite tersely "we're closed"... 45+ minutes before their advertised closing time. I've also been turfed out under similar conditions, finishing my drink while talking to a friend only to be told to leave long before actual closing time. From reading other reviews I would guess this is the manager, which is incredibly worrying.I appreciate this is an independently run business and the owner can close whenever they please, but I honestly have no idea how this place stays in business with that kind of attitude. Perhaps it's the lack of competition which keeps people coming back.

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Christopher S . 2016-07-03

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Comfortable seating, tasty coffee and can highly recommend the custard slices. Brilliant for children with an area set aside specifically for them but enough space to put some distance between them and customers without little ones!

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wills51 . 2016-06-20

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I have visited this cafe for the last five years making it one of my favourite cafes. Unfortunately I have noticed over the last six months a gradual decline in quality and quantity of food and beverages. The portions of meals have diminished making them not very good value for money. The quality is also not as high quality as it used to be, not always hot or tasty the cottage pie is more potato pie with a very little meat content. The coffee is not always hot and has increased in price twice over the past year. The staff are hit and miss as I find some of them cheerful helpful and friendly and others appear to have suffered a charisma bypass. Also the management are very unprofessional towards their staff - I have witnessed them disciplining their junior staff in earshot of me the public and leading to them being very upset and shedding tears. Finally the cleanliness levels have dropped drastically I have observed food items which has been dropped on the floor remaining there for a week or more until it is finally cleaned up.

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williamhK8HK . 2016-05-31

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A bit disappointed with todays lunch. No baguettes left so ordered some sandwiches. The beef and horseradish was all horseradish with tasteless, thin sliced beef. The cheese and bacon sandwich was very random - warm bacon with melted cheese in a non-toasted sandwich. That's a new one to me!My bottled water was served without a glass but the coffee was superb.I normally love it here but I think the birthday party affected the service.

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susaq12 . 2016-05-21

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Lovely clean and comfortable coffee house. We had Paninnis and coffee. Service is always good and staff helpful. Food is good for the price. Will keep returning

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AJAmanda . 2016-03-18

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Had been told the food here was nice so thought I would pop in about 3.15pm. Was rudely told they were shut. When I asked why (usually closes at 4 according to the website) they rude women behind the counter just told us to get out. If I was kindly told that they had a quiet day and decided to shut early I wouldn't have minded however the way I was spoke to I won't be visiting again. I take it from the other comments it was the manageress and she has a bit of a reputation for being unpleasant.

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Sheepfood . 2015-12-20

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Popped in for a quick coffee as I always pass the place. Was served straight away, had some nice cake and a coffee. Waitress was nice. Can't really complain about anything. Would go back again. Be aware that there is an area for kids to play so that might not be everyone's cup of tea, or coffee.

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Jonathan L . 2015-11-21

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I've only been here the once as I heard a good few reviews about this place and a few bad seeing as I was around this area visiting family and friends, thought we would go in for some lunch, as what I thought it was the manager, she seemed very sour and very arrogant and very rude!! Like she hadn't the time and day!! The food wasn't all that but was very pricey!! There was kids running around everywhere! I wouldn't recommend! I won't be going back there for sure!!!

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karisjones1 . 2015-09-14

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This was my second visit here and I'm really glad I came back! The staff were lovely, really chatty and helpful. We had a toastie and baguette- both were great. Toastie was a bit small and it was all a bit pricey but the experience compensated for it. There's a lovely little play area which my little (11 month old) loved. Such a good idea.

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Crisdavies . 2015-08-20

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A lovely place to unwind, staff are always welcoming very busy cafe, fab coffee and freshly made sandwiches. great all round.

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gail a . 2015-08-14

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Visit here quite often and have never had a problem. Think some of the reviews on here are a little unfair. My wife and I find the service to be very good, the girls do a great job and are always very welcoming and accommodating. Lovely coffee and the bread and butter pudding is a must!

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Dal0203 . 2015-08-13

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Place for coffee sandwiches etc can be noisy as place for children at back of shop good for a quick bite

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Ann B . 2015-08-09

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So expensive for the paints. Service unwelcoming and person serving was sullen, rude and made you feel uncomfortable. Would never go there again!

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Sianblewyn . 2015-08-05

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Seems trip advisor doesn't want my review as everytime I write it, it gets deleted. Sufficed to say however that this place is terrible, serving bland food at overinflated prices on and in dirty crockery. My advice is steer clear.

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Myster E Nigma . 2015-07-04

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We used to love this place but sadly it gets worse every time I go. The food is still quite nice but it's filthy there especially the toilet and the service hasn't been great recently either.

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Ffydd . 2015-06-04

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I visited Porcellinis with my husband and nieces in March. First thing we noticed was that the selection of items to paint was very limited, even for a 5 year old girl! The choice of paint colours was also appalling, a strange selection, lacked even the basic colours. We were left to it when we arrived, not even shown a table. Self-service all the way! We ordered food, it was alright, nothing to write home about. Jacket potatoes, sandwiches - simple stuff.We paid for our items after painting and were told to pick them up in 2 weeks. As we weren't from the area my mother in law picked up the items for us. Having received them from her this weekend I can say I am seriously disappointed. My husband and I settled on a chip 'n' dip bowl at £30 (wouldn't have chosen that ordinarily, the choice of items was poor and this was the best on offer) and I can honestly say that the glazing has ruined it. There is no way we'd ever dream of bringing out the bowl with guests. The glaze has been so badly applied it looks as if PVA has been dribbled over it, giving it a milky grubby colour. There are also finger prints embedded into it. I have had numerous items glazed before and this is beyond appalling. What a disgusting waste of my money. I felt that they should have owned up, stated they had messed up the glazing and offered a refund but my mother in law was offered nothing. Very poor service, will defiantly not be recommending it to anyone!It's a shame because the premises has the potential to be highly successful.

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Louisa_3190 . 2015-05-18

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The pottery crafts are too expensive if you have more than one child. The food is overpriced but good quality. We tend not to eat there as the food is overpriced also I don't find that there is a very warm welcome.

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mysterygirl66 . 2015-04-29

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Nice little place.I find a lot of coffee shops are cramped but the layout here is perfect- keeps it very spacious. Our drinks were good, nice little selection and the food looked lovely (I didn't try any mind). I found it a little pricey, reducing drinks by a few pence would certainly make things more appealing. Child friendly- and during my visit the children were very well behaved. Lovely staff. Room for a few small improvements mind. My drink wasn't served with a napkin- would have been nice. Plus no wifi. Wifi in a coffee shop goes a long way these days. I would certainly have appreciated it- plus to me it justifies the slightly pricey drinks. They're just personal little quibbles though- overall a good experience.

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Crisdavies . 2015-03-25

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Have been several times but today had to be the worst experience have had.Went with a friend this afternoon for tea and cake, one order was filled very quickly , whilst we had to enquire of second order to be to.d they had lost the receipt, but could remember serving us. It was like a fee crèche for wild children. I appreciate that it's a family friendly place however this does not mean children can run wild, as their parents are busy ignoring and keeping them under control, they will all be quick to sue when there is an accident. Did ask was it always as bad as this with children running hiding under tables climbing over furniture pulling things off.I would like to add that before people assume I do not have children I have two, but they have been brought up how to behave and with parents who don't ignore them. I am posting this because it's bern like this last few time but worst today need alternate cafe to go to as staff clearly didn't object, I know not to go there again, a shame as the fresh orange juice is lovely.

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Sandra P . 2014-12-16

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I would regard myself as "one of the captive audience" as referred to in a previous post. I have been a regular visitor to Porcellini's since it first opened. The staff there are simply fantastic and most accommodating. For example if you order the all day breakfast and don't want hash browns or mushrooms or black pudding, you can request double of what you DO like. Apart from the occasional delay, during busy times, I could not recommend this place highly enough. Great food, pleasant surroundings, good coffee, competitively priced - 10/10 from me! Greg Lamerton

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Gregari0 . 2014-08-02

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Been going to this cafe about three times a week for years and some of the comments on TripAdvisor are very unfair.The staff cannot do enough for you and are extremely pleasant at all times. As with all businesses they get their busy periods and because the staff are preparing fresh quality food it can cause the odd delay but this is not a fast food shop. What it is, is a very light and airy place where you can go and sit down in leather chairs and relax in a good atmosphere. There are incentive schemes for loyal customers and the food is fresh. What could be better. I would not want to pick out any particular member of staff as being better than the rest because the service they all give could not be better.

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Antony38WalesUK . 2014-07-30

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Overpriced and overrated. Rip off with the ceramics. Extremely expensive and the lady who runs it is notoriously miserable.

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mysterygirl66 . 2014-04-15

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We visit here often and always have tasty food at a reasonable price. The staff are pleasant and friendly and are very accommodating to families with young children. Our son who is three calls this 'his cafe'.

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Ffydd . 2014-02-08

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Great place to take the kids. You can sip your coffee safe in the knowledge that they are safely playing in the small play area. Food is good only critisism is that they could do in investing in a better extractor fan for the kitchen as you can leave smelling a little the food which is cooking. Overall worth a visit though

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Ryan W . 2014-01-31

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I dont even know where to start. I have never been so impressed, been made to feel so welcome, and experienced such an amazingly warm atmosphere.The food is unbelievable, the prices are extremely competitive, yet, the food quality is way average. In fact, its amazing.The staff are always extremely friendly, welcoming and make me feel at home, and its the most spotlessly clean coffee shop I have ever been to.Fabulous ceramic painting available, which for me makes this a different, quirky kind of place.Cant speak highly enough of porcellinis. Greatest place on earth!

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dobbo79 . 2013-08-05

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Loved the cafe, very spacious, good facilities for kids and very friendly service. Will be returning soon. Ice cream was delicious.

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June J . 2013-07-31

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I found the staff really friendly and helpful. Their homemade bread and butter pudding was superb. It is a great place for me to enjoy a coffe while my little one plays in the play area.

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Jane01443 . 2013-07-24

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Air Conditioned, which is lovely as it is HOT HOT HOT outside!!!This is a very family friendly coffee shop, not stuck up itself like so many coffee shops I have visited, especially with my family.This is not a restaurant, its a coffee shop and its menu is excellent for what it is, serving home made cakes, soups, Panini's, salads etc, and good value for money, cheaper than most coffee shops I have visited.Coffee is of excellent quality and in this hot weather they also serve Cold fresh Smoothies and now includes an Ice Cream parlour since I last visited.I have also visited Porcellinis with my daughter for Pottery painting in the past, which is great way to spend an hour on a wet weekend. Highly recommended

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Jon H . 2013-07-17

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I have returned to this cafe against my better judgement and wish I hadn't bothered. Staff are rude and incompetent and can't deal preparing more than one order at a time. They struggled to get our drinks order correct on three occasions - how difficult is it to get this right ? The tables were dirty and the food was cold. This cafe has a captive audience who for some reason continue to return time after time. I will not be one of these - terrible service and over priced mediocre food has put me off. A tramatic eating experience !

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Jamie W . 2013-07-11

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I've been visiting this coffee shop since living in pontyclun. I first went there when my daughter was first born with the "mums". The staff have always been very welcoming and have great patience with children. There is a small play area for children which is great. This place is great for all areas with a lovely selection of food reasonably priced

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ck1306 . 2013-04-08

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