Pom Kitchen in Sheffield

I visited the Crookes cafe this morning. It was excellent , lovely friendly staff. Super cakes and Fabulous unusual cold drinks. Very impressed, will be back. 10 out of 10 well done.

Came in with a friend and can't fault the drinks and food! Really nice little spot, food was fresh and there's a good selection. However, the service was awful enough that I wouldn't go back. I assumed the staff member who took our order might be having an off day, but looking at others experiences I'm not so sure 🥲 very blunt, rude and dismissive.

I went in yesterday (13th April) and the person serving me seemed friendly enough but 10 - 15 seconds after I went in, he proceeded to tell me what I wanted. It had felt a bit rushed in terms of getting me in and out as quickly as possible. And the woman who stood behind the counter next to him didn't exactly look welcoming and friendly. She had the most blank expression on her face I'd ever seen. I wouldn't be surprised if she had a fake personality to go with it.

Do not have a coffee because its awful and cold. The service is non-existent, and clumsy. Very unprofessional and sloppy. Its a shed full of over priced drinks in cheap pink carton style cups. You might enjoy this if you are 16 and wealthy enough to spend £16.00 on two drinks and one croissant !!!

Popped in for a coffee and something savoury, got overwhelmed at the choice and came out with a huge sandwich (delicious) and the best brownie I’ve ever had (and I’ve had quite a few). If I lived here instead of just visiting I would definitely be a regular.

Pom at Crookes is always busy and this speaks for itself. The food is delicious and looks beautiful. Sells out pretty quickly. It's becoming an institution and it's vegan!

Cutest little place in Sharrow! The food is super tasty and lots of sweet treats to choose from! The service is always amazing and have the loveliest team. Even the puppo loves it!

Pom has been busy since it opened in Crookes. It has lovely food and drinks but sells out early. There's a quirky feel to the place and some interesting vegan goods to buy but the star is the food. So well done.

Good coffee and lots of vegan options as well as dairy milk, the servers were helpful and kind but I’m a bit shocked at how an iced coffee and cookie came to £7!

After everything that has occurred over the last couple of years, we understand the importance of supporting small businesses, however, there is no excuse for ill manners on a continuous basis- and being made to feel really insignificant / small. We as a family have visited this cafe a number of times and absolutely love the offerings - the food and drinks look amazing- and can confirm, taste incredible. Slightly pricy, but based on the produce, I’d say worth it for a treat. However, every time we have visited, we are met with ‘snobby’ staff who are quite cold and borderline rude. The feeling of them thinking their better than you, springs to mind. We’ve often walked in and been totally ignored, and unable to even have a conversation as the staff are so blunt and add nothing. It’s actually not a nice experience at all. I’m sure there will be an attempt to say that this isn’t the case - and maybe not everyone has this experience, but each time we’ve visited, we’ve always felt like not going back. We can get nice drinks, food and service from other near by outlets, without feeling ignored and snapped at. By no means do we or should anyone expect anything exceptional, people are busy, and there’s a job to do, but to be polite and friendly within that role doesn’t feel like much to ask. The last visit will literally be the last. If our custom doesn’t matter, that’s fine. They won’t miss it. It’s such a shame really. Wish them all the success as they do offer something great.

Ordered a coffee here. Staff friendly, attractive shopfront and nicely decorated inside. Drink was made pretty quickly and was nice. Interesting selection of vegetarian and vegan food.

It's true what others are saying about the customer service not matching the brand. Ordering here is not a nice experience at all - it's awkward and uncomfortable, you feel completely unwelcome and dismissed as soon as you go in. I was relieved to see others mention this in reviews, as I was worried it was just me! No one seemed interested in taking my order, so I just randomly asked for a drink recommendation in the hopes that someone would respond and I could quickly order from them, then leave. The drinks are tasty but it's not worth being made to feel that way.

10/10. Amazing selection and service just unreal! 100% recommend so tasty just such good vegan options

Food and drinks were great also the staff was friendly. would come back again for another day of dinner

FOOD Everything here is vegan but honestly it doesn't feel like a vegan-only place. My friend joined for this deli and we loved it so much that we came 3 days in a row to grab sandwiches for our Peak District picnics. We had their sandwiches which were 10/10, freshly made, fresh ingredients and super tasty. We also had their breakfast on the 3rd day as well as their cookie, delicious. I think a meat-eater could be easily fooled into enjoying this place. Price-wise sandwiches are around 5-7£. STAFF/SERVICE Friendly and helpful staff. Everything is made fresh so sometimes you might wait a couple minutes for your order. We waited 10min for our breakfast but the sandwiches are ready to go. ATMOSPHERE/LOCATION It's more of a takeaway place rather than stay in. Location is good, we would park the car in front and just pop out for the food. CONCLUSION: HIGHLY RECOMMEND AND WOULD RETURN PS: please open in London :)

I've visited Pom Kitchen a handful of times where I have been enticed by the pleasing aesthetic of both the exterior and food/drink, that is simply impressive. However, every single time I have visited the customer service has been absolutely dreadful. The brand personality simply does not match the personality of those working. I felt unwelcome, dismissed, under pressure to order and felt completely disconnected from what I perceived to be a bright, bubbly and wholesome brand. The lack of customer service can be simply damaging for a place with such a renowned presence on Instagram. If the efforts of their presence online were replicated in store with customer service, Pom Kitchen would be one of my favourites in Sheffield.

I love Pom Kitchen and have been going since it opened. The food is so fresh, tasty and always creative. The interior is beautiful and everything you are served is given 100% in effort in taste and aesthetic. I also think that Pom is incredibly creative in their vegetarian and vegan foods and even though I am a meat eater, I will often choose to eat at Pom because of how good the food is. My favourite orders: any sort of Pom brunch; Bronte Beans; any sort of Avo Toast, any seasonal or exciting drinks. I will probably continue to go for this reason, but I do think that there's a real lack of kindness on the staff team. It feels very clique-y when you're there and like they're their own group and you're almost bothering them with your custom. I generally love to get to know or be friendly with people who work in places I go often but I've found it increasingly difficult to feel welcome or appreciated here- even after being a pretty regular customer since it's opening. I think this is also evident on interactions on their social media- often excited comments have been passed off or replied to shortly, like I'm not worth the time. In summary, this place is a really incredible place to eat, but don't be disheartened if you're not met with much friendliness- it doesn't seem to be personal.

It was okay but the customer service wasn’t the best, was very awkward and uncomfortable, made you feel quite pressured. Don’t think I would go back

I had been SO excited to visit Pom! Whilst the food was ok, more aesthetic than tasty, the service was terrible. Me and my boyfriend both said we felt uncomfortable ( bare in mind we had to order and wait outside for covid so we...

First time visit and will definitely be back. First weekend out in a while with my girl friend we were both very impressed with the look and taste of our food and drinks. We ordered and while waiting realized we’d ordered cows milk instead of...

Hey there, so I have visited the cafe this morning! I have been wanting to come into your lovely little pink bubble of happiness for near enough a year now. But you know how busy it’s been for NHS staff I just never have the...

Great high-quality selection. Good balance between savoury and sweet options, most things are vegan with "NOT VG" clearly outlined on the non-vegan options.

Very disappointed. Spent £7.50 per rainbow bowl to take away (due to Covid) and each was served in a plastic milkshake cup. The portion was tiny and really poor value. Everything was crammed in. Expected a box of deliciousness and that’s sadly not what we...

I stumbled across this place on Instagram, so I planned the perfect day to try it! I went on Friday morning, just to avoid the chaotic lunch and weekend vibes, but even if I was the only one who ordered something to eat, they served...

Lovely afternoon at Pom Kitchen for a sunny brunch! Everything is ridiculously cute from the plants to the pink lattes to the bright and colourful porridge bowls. Very well presented. I’d definitely go back again for lunch, brunch or a coffee n cake date ☕️...

We both ordered one of the (pink!!) bagels, one with smoked tofu and the other with avocado and both were delicious and beautifully presented. We struggled to choose as there were so many interesting sounding options, especially for veggies and vegans. Some things you couldn’t...

I loved Pom Kitchen, don't get me wrong. The presentation of the food is impeccable, nothing like I've ever seen before, however I think the food itself is very overrated most likely due to it's presentation winning people over. My friends and I agreed the...

Wonderful vegan lunch of Bronte Beans: butter beans, sweet cherry tomatoes and chilli on a sourdough toast...

Yummy VEGAN porridge with a choice of toppings Freshly cooked and beautifully presented Cute little cafe Lots of veggie/vegan cookery books etc to browse through Cakes on display looked amazing although we were full from the big bowl of Pappa bears porridge Will definately return

This cafe serves a variety of mouthwatering vegan and vegetarian dishes which are imaginative and colourful. The food on the menu is simple and delicious and includes a vegan hot dish of the day, jaffles (toasted sandwiches made with sourdough bread)  and a selection of...

Nice-looking, stylish little place, but up-market to the point of pretentiousness in the food menu. If you like "massaged kale" or "gently wilted spinach" (gently!) you'll like Pom a lot, but on the food side it all seemed precious.and significantly more pricey than one might...

I popped in for lunch with my Mum. We are not vegetarian or vegan but we absolutely loved it. Amazingly colourful food and so yummy. Will make this a regular stop!