plymouth arms in Cardiff

Fantastic food, very warm, welcoming & friendly atmosphere. Staff very attentive & helpful. Cozy pub! We will be back

I had the delight of eating and dining in the Plymouth Arms yesterday, the food was lovely and the service was even better. The waitress Nadia was really helpful and really went above and beyond to cater for us. We will most definitely be coming back in the near future!

Lovely lovely. Really good. Food top motch, service even better. Madi was super nice and helpful. Back soon!

A favourite of mine. Great pint selection, great location, and great food! Good place for a birthday.

Always been one of my favourite pubs on the outskirts of Cardiff. I think some changes have recently happened the new decor is lovely and tastefully done. The menu is fresh with a good mix of gastro pub classics along with some exciting fusion ideas. The portions are massive now compared to how I remember and the food is equally delicious the only thing I noticed was tram was stretched thin on the floor. But this isn't a slight on them but just more of a sign of the times if you're patient like myself and come from hospitality you won't find it an issue. If like some you're an impatient want everything now sort of prat you should probably stay home.

Not worth the money. Management is not good. Offers available are not honored, will be taking to trading standards. Asahi is 6.35 a pint. In London it's 5.45. Not loyal to existing customers. Lost a loyal customer

Ate here on a Thursday lunchtime very disappointed, food was brought out all different times , my daughters burger had fallen apart on the plate and the waitress dropped one of the onion rings on the floor and just left it there , my fish & chips was stone cold so it went back to the kitchen then come back out once the others in our group had finished there food , starter plates was left on the table the whole duration , really poor cold food and poor service definitely one to avoid , I had a email offering me a voucher I responded back and it’s been ignored !!!!

Went for the set price lunch on a Monday. Food was good. Despite there being quite a lot of staff, the older ones were too interested in talking to each other or telling the younger staff what to do.

Nice food. Could have been a bit warmer

Great food, friendly staff and pleasant atmosphere.

Lovely welcome and service from Sue and the food was lovely . If I had to be picky gravy cake with pie on thin side but more than enough lovely gravy in the steak and venison pie so no issues

Food was cooked well as well as presented, but I think was slightly overpriced for the quality.

We were a bit disappointed with the Sunday lunch. My turkey had more fatty skin than meat and my husband had the trio of meats which was very fatty too. The carrots were huge (one way to fill the plate) and hard, parsnip was hard too, the roasties weren't crisp and the cauliflower cheese wasn't particularly cheesy. The gravy was delicious though.

Have always liked the atmosphere at the Plymouth Arms, food has been a bit hit and miss in the past but called in today and very much enjoyed the fishfinger sandwich. Lovely, chunky pieces of haddock on tasty ciabatta with decent fries included. What really blew me away though was the service, my friend and I called in with our two young babies so asked for a table out of the way, the gentleman who served us provided a fab seat in a separate room where we could make as much noise as we wanted without disturbing anyone! He was very attentive and although we were juggling lunch with babies, he made it really easy and enjoyable. Didn’t catch his name but he was a Lancashire chap - thanks again! :-)

Highly recommend! Friendly staff, beautiful food, good portions and reasonable prices. Will definitely come back.

It's the best Sunday roast I've ever had.. I went for the slow cooked pork belly, and it was absolutely delicious.. the meat was simply just melting in my mouth, the crackling was crispy, the Yorkshire pudding, potatoes, and vegetables were as good as you could expect from a proper restaurant. No complaints at all from me. Hubby had fillet sea bass and king prawns, served with baby potatoes, peas, broccoli, and a creamy white wine sauce and he was content with everything. Definitely will be my go-to place for Sunday roast.

A solid quality pub with food quality you would expect from a Vintage Inn chain.

The pub is gorgeous and the staff were nice but the food let it down for me and it was expensive

Went for Sunday lunch staff were friendly and helpful.all good until order arrived.dissapointed with food.not as good as advertised.looked like it had been cooked hours before and heated up,not much else to say.

Lovely meal with lots of choice. Weather outside was awful but our experience was cosy, friendly and welcoming . Our server, Nadia, was very sweet and nothing was too much trouble. We left feeling completely satisfied and look forward to returning soon.

We visited the Plymouth Arms for Sunday dinner and weren't disappointed. Easy parking. A warm friendly welcome . Very tasty and enjoyable food. Good size portions served by helpful staff. Looking forward to return soon.

Had a lovely meal celebrating my mums birthday. Italia was our server and she was fantastic. She helped us with the birthday cake and balloons. Definitely recommend visiting!

Very disappointing experience. Tasteless food - 2 of our party chose garlic prawns. Totally lacking in taste, no sign of garlic or any oil they could have been cooked in. We asked for a small change in side dish. When it arrived - no change.We queried but was told no change at all could be made to the menu. Chips worst in a long time. We are used to dining out but this was an experience not to be repeated and very expensive for the quality.

Excellent food and service was impeccable

Had the best meal I’ve had in years. My server, Josh was very helpful and helped me with everything I needed. Claire was also lovely and gave amazing service

Lovely pub in nice quiet area. Staff were exceptionally friendly and in a perfect position for a drink or meal after visiting St. Fagans museum

Lovely food and amazing service! Sue who served us was lovely would definitely recommend:)

The food was superb with durst class service. We had a local sparkling wine, Glyndwr, which I highly recommend.

Not impressed at all very disappointed with the food it was undercooked and lacked presentation and the length of time we had to wait for it was ridiculous. The only good thing about the whole lunchtime was your waitress she was polite and helpful. Will definitely not be returning again.

Beautiful garden amazing service from manager James friendly and helpful could do enough to help us great staff shall definitely return 10/10

Happy time loads of families with children. Tad loud but not annoying.

Great traditional country pub. Didn't eat - but the food looked good.

Really good food, very nice helpful service. Pub was nice and clean, oldie worldly ambience. Was our first time there but would definitely go again.

Good welcome and service and great food

Lovely country pub nice beer garden gets busy on sunny weekend tho 👌 😎

We had a great time here and our waiter was very nice. The only problem was that we had to wait more than an hour for our mains, luckily they did inform us and give us updates on time. Along with this, because of how long it took we did get a free round of drinks. Food was yummy. Would recommend.

Waiting times for food must be improved.

A relaxing and pretty place but our mid-week and mid-day experience was not very good. The beer was flat when served and the baked Camembert is a great concept but was not fully heated and the amount of bread provided was far too little for the amount of cheese. The server spilled on a bag that I left on the table. Go for the atmosphere but not the food

It’s unfortunate the service was so slow because the food was good. Literally spent 2.5 hours here to get lunch and desserts. We waited over an hour for two desserts to show up. Overpriced for the extremely slow service.

What an awful experience we had at this pub the attitude of staff & manager was poor everytime we went to the bar we were met with a sigh they just couldn't be bothered no please or thank you they just walked off before I even swiped my card ,there was an issue with ordering our food which was dealt by a very rude & condescending manager !

I recently dined at the Plymouth Arms and had an exceptional experience. Tim, the head chef, made each dish to perfection, Sue, the host, was incredibly welcoming and attentive, ensuring everything ran smoothly and making us feel right at home. The combination of delicious food and outstanding service makes the Plymouth Arms a must-visit. Highly recommended!

What awful staff & manager in the Plymouth Arms yesterday if I could give a zero I would all their attitudes were poor everytime we went to the bar they were rude & everything they did was done with a sigh there was an issue with ordering food & the managers attitude was horrendous!

Really great Sunday dinner, amazing meats, veg and gravy. Definitely worth a visit.

Lovely beer garden and you can eat outside. Atmosphere/decor is warm and friendly. A bit expensive for what it is - a gastropub. £30 for steak seemed a bit much. Fishcakes were a bit dry and overcooked. Beautiful location next to St Fagans and has a carpark

Maddie was very helpful and cheerful. Brightened our day.

Maddie and the team were great 👍

Had a birthday meal for my sons 56th birthday , five of us, waited an hour for our food , fillet steak has gone up by NINE pounds . The staff apologised and offered a round of drinks as a kind gesture but we,d already our fill. service is allways good ,this was a one off? will return but NOT for the fillet.Yee Hee .John Tarr.

Made very welcome on arrival and the Sunday lunch was amazing

The food was great, atmosphere was incredible and our waitress Italia was so accommodating and helpful. Will definitely be back here soon! xX

Amazing country pub, lovely atmosphere, food was beautifully cooked our waitress Italia, was a delight, very knowledgeable and so friendly and patient, a credit to the pub. Will definitely be back soon

Lovely atmosphere in the heart of St. Fagans right next to the museum! We were served by Italia who was extremely accommodating - we will definitely be coming back. The lamb koftas are incredible!

Had a really lovely meal this evening for my mum's 60th birthday. Staff were under so much pressure due to a technical failure which caused some delays but they handled it beautifully. There was an absolutely vile entitled couple sat behind us who spoke to one of the supervisors like he was dirt on her shoes. I am a retail manager myself, and if he had been one of my staff and she had spoken to him that way, she would have been very quickly walking out the door very soon after. She made a big fuss about how she had already emailed customer services and everyone else she could think of. She sent food back twice just to cause trouble. To those people if you are reading this, disregard her complaint as the toilet fodder it is. I promise you it was her, her male companion and the table next to them who they dragged into their creating a fuss for good measure who were the problem. The supervisor held firm and handled it splendidly. Thank you to The Plymouth Arms for a lovely evening and a lovely meal as always. Mum had a lovely 60th birthday. You were dealt a bad hand and you faced it down and smashed it.

Had a lovely meal on my wife's birthday today. Kitchen were apparently having issues with the ordering system but we were kept informed of a delay and staff were great. Many thanks

Do not come here for food Total disaster Has taken 55 minutes between starter and main course Main course arrived sent back as fries were cold 2nd attempt bun was rock hard so sent back again Manager came over and said that there was a system problem and t was taking 45 minutes for the order to get through to the kitchen and she wouldn’t charge me for it I don’t think so because we had our starter within 15 minutes of ordering 3rd attempt and this time there was chilli jam on it so unable to eat as I specifically asked for no jam Not once did anyone come over to us and give us any explanation of what was happening Customer service dreadful We aren’t the only ones in this situation Total experience not good Never coming here again Off to find a chippy

Fantastic fish and chips in a lovely beer garden. Always good service.

Last went here a few years back and the food was awful, took my family here the other day and we all had really good meals so pleasantly surprised. Will defo be back when we get a sunny spell to sit in the beer garden. Great service and a nice pint 👍🏻

I really like the Plymouth arms But every time I have Sunday lunch the Huge carrots on the plate are always undercooked . I mean so hard thst you need a saw to cut them. As they are not cooked the natural sweetness and flavour of the humble carrot doesn't shine . Please cook your carrots another 15 mins roasted in the oven would make a world of difference. When I asked the waiter about this he said every Sunday people complain and every week the chefs ignore the complaints.its s shame because the meat is always good and usually the veg is good too . cauliflower cheese was perfect today the cabbage and parsnips poor.. I will be back but hopefully no carrot gate . Really good service as always .

Came in for lunch on Thursday. There was a bit of a wait for food but the young man on the bar I think his name was josh made us aware of the wait before we ordered. Our party also had an allergy which he dealt with very professionally and explained the process and gave us the guide for us to look at before ordering. Our food was delicious and worth the wait. We will be back for another visit soon

Just had an amazing dinner at the plymouth arms! The food was top-notch. Our waitress Seren was super friendly, and had great recommendations. Seren made our dining experience even more special and had excellent service. Can't wait to come back!

We are regular visitors at the Plymouth Arms and we always get excellent service from the young man who is always on the bar. I believe his name is Josh. His mum is one of the managers at the pub as well. They both make us feel very welcome every time we arrive

Service from josh on the bar was outstanding. There was a queue but he remained calm and was very helpful. He's a credit to your team

We visited The Plymouth Arms for a family lunch. the food was delicious and the service excellent. Our table was served by Josh who was very polite and helpful.

Lovely pub. Received superb service from Josh.

Great service and food. Lovely garden during the summer. Special thanks to Josh

Favourite pub to visit. Staff are very attentive especially josh on the bar. Food is tasty also and they allow dogs.

Great venue, service, and food. 5🌟

Food not the greatest, especially onion rings and crab cake. My son’s lamb was not pink as requested. Starter came after main 🤔. The cider and lemonade were both good and my pie of the day was quite okay too. Service was slow, though friendly. Waited around 40 minutes for the mains which, as mentioned, were served prior to starter. But all in all, I find the food a bit overpriced for what it was.

I recently dined at The Plymouth Arms and had an exceptional experience. The ambiance was cozy and inviting, with beautifully presented dishes that were both delicious and innovative. Our waitress, Seren, was outstanding. She was attentive, friendly, and knowledgeable about the menu, providing excellent recommendations. I highly recommend The Plymouth Arms for anyone looking for a delightful meal and top-notch service.

Came for the first time yesterday after a friend recommended Sunday lunch. We were not disappointed food was lovely and our server was a delight too, seren, she was very friendly and nothing was too much trouble, will definitely return .

Lovely country pub brilliant service especially from Sue Turner who was a fantastic host very friendly and smiley. Will definitely be back again.

Adhoc lunch with the family. The weather was lovely so we decided to have a pub lunch. They were very accomodating getting us a table outside. The service provided by the young waitress I think her name was Seren, was excellent, even keeping our hungry very excitable children calm and her advice from the menu was definitely well accepted. Great job PA, we will definitely be back.

I recently visited the Plymouth Arms and had a wonderful experience. The restaurant boasts a cozy and welcoming atmosphere, perfect for a relaxed meal.The staff were friendly and attentive throughout my visit, making me feel right at home. Special mention goes to Sue, our server, who provided exceptional service. Her knowledge and enthusiasm greatly enhanced our dining experience.Overall, the Plymouth Arms excels in creating a warm ambiance with top-notch service. Highly recommend!

Excellent customer service from Sue. Sue made the process seamless, from placing the order to the quick delivery of our food. The food arrived hot, fresh, and exactly as described. Sue was friendly and accommodating, ensuring all my special requests were met. Thanks you Sue, we will be back very soon.

Came in for a family meal. Sat in the wonderful garden and made the most of the weather. Really nice meal and pleasant atmosphere. Will be back

Excellent food and service at reasonable prices. 👍

Lovely evening with a friend. Great menu, and tasty food. Friendly and efficient staff, especially Madi - couldn’t do enough for us! 🌟

My family and I dined at The Plymouth Arms on Father’s Day. The staff were very helpful but unfortunately this was the only positive. We waited an hour for our first course to appear and had to ask the waitress how long the main course would take as that wait was far too long. The three rib eye steaks were very tough and we called the waitress over however a waiter arrived and politely told us we were unlucky with the cut of the meat and they wouldn’t have known!. The two roast dinners were only luke warm bordering on cold and when we tried to order desserts there were no chocolate brownies left and only one serving of lemon pie. Not sure what was going on in the kitchen but on this night we were let down. Think we were just unlucky on this occasion and we’ll hopefully have better luck next time we visit. Such a shame as lovely beer gardens, plenty of parking and nice staff.

Absolutely lovely. Food selection was amazing. Service was so good too.

Came with my 2-Son’s and friend of mine, which we all enjoy the food @ Drinks just so good service, most definitely come back again. My 2-son’s are Autistic they enjoy it most important as they just relax had a lovely time..

Garden was nice but it was too busy and there should be more staff on. Not their fault but owners should understand a place like this will be busy. Drinks good and fresh and clear , did forget to bring me my drink and it was a bit too fussy around the place, I think because staff run off their feet, still polite however and welcoming. I didn't eat but people seemed very happy, it smelt great and the staff were clear about the wait.

Nice pub with great food just a little expensive

This is set in a lovely place..🌳 But such a shame the service is shocking.. 🤨 It took our meal for 3 people nearly an hour.. Nothing to elaborate just the Lamb and fish.. When we asked why we were still waiting so long we were told a party of 11 was in..🤷🏼‍♀️ Thats not alot.. 2 familys..🤷🏼‍♀️🤨 Then when our food did turn up it was Cold.. Lamb isn't good cold..🙄 We told the young waitress and she said we will deal with it at the end..☹ It wasn't.. Nothing mentioned nothing offered as good will... 🍹 The 2 other familys sat near us also had bad service.. the one family didn't even get to eat with the kids.. 20/30 mins between meals.. 🙈 We paid and left.. no-one available to see Shocking.. When my colleague rang to explain our predicament.. she was told.. Maybe this place isnt for You.. ☹ Shocking service 😑

Always visited this pub throughout our childhoods after a trip to st fagans museum however we will never return. I booked a table for 6pm and we arrived around 5 minutes early, we were seated straight away and our order was taken no later than 6:05pm. After 45 minutes, with our drinks completely empty, we asked our server if they could check up on our food. The server advised us that a new POS system was fit in yesterday so there was a technical issue and our order never went through to the kitchen. Surely after the 10-15 minute mark it should have been noticed that we hadn’t received our food and this should have been checked with the kitchen. Instead we were forgotten about and ignored. The server was extremely apologetic and took second drinks orders which the manager then brought over. It was apparent that the manager knew we were unhappy with the wait as he put the drinks down and hurried off as quickly as possible without a mention of if we had received our food/how our food was. We then waited a further 15 minutes so we then requested that the manager come over to speak with us. We were met with a lack of compassion and unprofessionalism and were asked “what would you like me to do?” By the manager. It was repeated that there were technical errors which caused the delay. After looking through some of the poor previous reviews, I can see that they have blamed a new POS system for three weeks so this clearly was not the case. After being repeatedly told the server would check on the status of our food with no update and an hour and 15 minute wait, the food was finally brought out. Immediately, we could smell how burnt the pizza was and the rest of the food looked to be of low standard. This was the final straw and we told management that we would be leaving. The manager told us not to pay for anything and we asked for head offices number. We were then provided with the wrong contact number so had to go back in to confirm the correct number. The manager was extremely unprofessional and threw the server under the bus in this instance. The manager denied knowing anything about the delay in the food, which is a massive problem as the restaurant was not particularly busy and it is down to the manager to ensure everything is moving along efficiently. Over all the service really let the evening down and on what was supposed to be a special occasion, we found ourselves ordering at Burger King. I have no doubt that the restaurants response will be just as unprofessional as the previous replies and I look forward to speaking with head office.

Great food and service! Thank you Tim and kitchen team and James and front of house team

Visited for food on Thursday with a friend, Maddie was lovely, very polite and helpful, will be back!

Lovely meal, the staff were absolutely lovely especially our server madi who was so attentive and friendly! Would highly recommend coming here!!!

Josh the barman is brilliant!!!

One of my favourite pubs. Good food and drink and a pleasant atmosphere. Great outdoor area in the nice weather and dogs welcome welcome.

Very disappointing Panang chicken curry and Jasmin rice, if one may call it that, the rice was more of a soaked and then slightly dried rice spread 😕 Pizza was burnt to add to the unpleasant meal. Used to come here for a meal, never again. Much better food can be found elsewhere, considering the price charged. I found the same option as a ready meal from a supermarket much superior in taste and quality. The service and the atmosphere are good though.

Lovely summers evening meal, delicious

Atmosphere was great. Staff were friendly. Food was great.

Really enjoy visiting here. Great food and lovely country feel to the inside, the outside seating area is lovely and clean and tidy too.

It's a nice place, but we felt the quality of the food didn't line up with the price so it was a bit disappointing. Service was friendly although a bit slow, we felt slightly forgotten about even though it was quiet and there were few tables in.

My experience here yesterday was bad, mushrooms were dried out into nothingness, watery soup. Seems to have good reviews, I can only assume local people are unaware of what good food is. Order slightly wrong too which was quickly rectified. Server was polite and helpful. Clearly trades on good location and not quality food.

We had booked this reservation weeks in advance for a very large group. We got there on time only to be told we would be able to sit but were not going to eat for at least an hour in a half later. The food was atrocious and none of us could eat it. I do not recommend eating here at all. The manager did not end up charging any of us.

Only the surroundings are great. Food not good. Chaotic service. Waited one hour and ten minutes for food. Staff trying their best. When requested to speak to manager I was told he had finished at 5 and no one was available. This is not a one-off, after a brief period of improvement this place is once again consistently appalling, won't be going again.

I have been eating here for a long time and at other Vintage Inns, and the quality has been deteriorating for some time; there is a long wait for the food, and the staff appears flustered. I think it is a group-wide worsening and most likely a push for more profits.

Would recommend if you are in the area. Lively setting, decent Sunday roast!

Sue our server made the birthday occasion very special. 7 people 6 different meals all very much enjoyed by all of us. Thanks Sue for your excellent hospitality.

Did was so very good, SUE our waitress was very helpful even took some pictures for the group.