Plume Of Feathers - Crown Carvery in Solihull

Went for a Sunday dinner and from the moment I walked in to the moment I left the staff couldn't do enough for me. I was greeted with a warm friendly welcome and explained how to order. The food was amazing and I cant wait to go back to try some of their recommendations.

Amazing carvery, attentive staff, great atmosphere, came in for a Sunday lunch and was greeted by such an amazing bunch of people, walked me through the ways to order and also recommended some great meals to the table.

I received a warm welcome from the New Assistant Chloe who was polite, friendly and professional. The pub is dated and could do with a refresh. But the food & service was great .

Not been in here for 50 years so didn't even expect it to be still standing and walking i wasn't impressed. No one to great you even though it's an eatery pub restaurant steak house type. Walked around . Tables sticky, seats split dirty . Food looked awful and the place smelt horrible. If the furniture is anything like the food,call a health inspector Walked out . Do not recommend

Service was poor! Arrived with a booking and the manager on shift didn’t even acknowledge us until I said hello and then pointed at a table didn’t even direct us and let us know how it worked? Waited 15 minutes nobody came up to us asking for drinks, didn’t even bother hanging around and just left. Waste of time wouldn’t recommend unless you like waiting ages and being ignored!

Attended this venue for a post funeral reception, staff were very attentive, and the food provided was very welcome for the sad circumstances that brought me here. Parking is free, however be sure to enter car registration at bar before you settle down for the day. Parking bays quite numerous, Be aware if coming from M42 / Stratford direction, will require turning across traffic on dual carriageway and not everyone will pause to allow you to enter driveway as this section of Stratford Road can be very busy.

brownie was so dry i had to drink my coke it was hard and cold still ate tho cause im not one to waste a nibble of a brownie food was cold too but idm

Breakfast and dinner here is always amazing really enjoy it every time I come and such friendly chatty team too certainly makes visiting enjoyable .

Really disappointed with our latest visit. We have regularly ate at the Plume in Shirley for several years ..including Christmas Day lunches. I'm really quite sad to have to write this but the pub, the service and the quality of food has drastically dropped over the last few months. The service is dreadful. The new staff aren't up to anywhere near the level the previous team were. The toilets were scruffy as was the furniture and the whole of the pub. The bar was empty compared to how busy it used to be, the drinks were flat and the carvery just isn't as good as it always was. It was ages after we finished eating before our plates were cleared and when they did clear the table, they didn't ask if we wanted dessert or anything else so we ordered desserts via the app (strawberry shortbread sundae). After waiting 20 minutes we asked a waitress where they were. She checked and bought them out so god knows how long they had been there for but they were warm, melting and very badly presented, half the size of what they used to be, hardly any strawberries or shortbread and looked an absolute mess. I don't know what has happened over the last couple of months or so but it really isn't anywhere near up to the standard it was. I don't think we will be visiting again to be honest as Hillfield Farm and the Toby Carvery (Robin Hood) have far exceeded the Plume over recent months. We definitely will not risk Christmas Day lunch this year.

Came for a quick drink before an early evening meal at a nearby restaurant. We have not been here for some time and we were surprised to find that the lounge bar resembled a kindergarten along with a variety of parents who had obviously been imbibing for quite a few hours. Most of the toddlers were allowed to run amok, with no restraint but more like encouragement from the adults. Absolute bedlam. Beer was good and well priced.

Fantastic food as ever ! Big shout out to Carl on the pizza deck, makes the best pizzas around 🍕 always so friendly and happy to see us. Will be back for more pizza very soon…

Polite, professional, efficient service and food was served with a smile and came out of the kitchen fast.Chloe stood out and always goes out her way to help.

Good atmosphere and attentive waitress, Chloe who made sure we were looked after. Cant fault service and food - we have never had a bad meal and definitely recommend for convivial atmosphere

It appears that a number of bad reviews have been removed. I fully expect this to go too. I was attacked by the manager. Unforgivable!e

Lovely staff, great carvery. the male manager was very welcoming to our party. Shame that one individual customer was verbally abusive to him, and caused a scene upsetting the children around. The manage handled it professionally and did not deserve the abuse he got.

Fantastic experience here at the plume, quick and effective service received we came in here for carveries and might I just say it was truly amazing, everything fresh and hot. Great service and always good too know they are so helpful when it comes to allergy advice around orders

Usually enjoy our visits here but today was a bit slap dash due to the lack of staff just one poor lady running the bar and restaurant on her own, there was management there apparently but didn't see her getting help of them sadly I just hope she gets the praise she deserves 😢

We went for a family Birthday meal. The food was very nice, lots to choose from. Our waitress (Neive) was lovely...extremely helpful and polite :)

The food is definitely fab, but the service and the staff are very friendly and always happy to help. Especially Neive, she cannot go enough for you and us always pleasant and smiling. I would definitely recommend this for restaurant

Lovely carvery dinner for a family birthday. Lovely hot food and veg. Enjoyable night, lovely staff, thank you

Dinner with family, it was fairly busy and a bit of a wait at times but overall we enjoyed our meals

Amazing food, cosy atmosphere, attentive staff, great pub in general. Definitely worth a visit when in Shirley.

Arrived for Sunday lunch unwelcoming staff collected carvery sat down to be told there was no salt in the whole building to put on my roast dinner really shop across the road when complained told ho sorry asked refund take food back refused avoid rude staff

The food here is excellent and all chefs very friendly and helpful. However the pricing structure continues to frustrate me. They have a fixed price menu which last night I ordered three mains and three Desserts from but because I did not state that I was ordering from the fixed price menu, I was charged full price. I have never heard anything like this. One thing I think is a backward step is to now have to go to the bar to order but whatever happened to customer service. Every other place I go to, the staff clearly point out special offers etc. If as the young lady stated I should have pointed out that I was ordering from the fixed price menu, then it should clearly state that on the menu.. This is bureaucracy gone mad and I feel that I am losing interest in this place. It might explain why the place is nearly always empty when I am there. Whatever happened to good customer service.

Came on Sunday 13 august , family of 7 we all had Sunday roasts , and we had a lovely girl who took are orders of drinks and food, the carvery was lovely and plenty of choice piping hot, place was spotless, and the manager was very helpful and accommodating, makes a lovely change to go in a restaurant and have a nice meal and relax , we shall be returning very soon thank you all

Went here for my friends dads 90th birthday meal. 28 of us & we all had a great time. Food was fabulous & the staff looked after us all, especially my mom! She’d been here for lunch 2 days previously with friends & fell carrying her food back from the carvery. After her fall the staff called paramedics but it was a good few hours wait for an ambulance The staff cleaned & dressed her wound & sat with her for an hour to check she was ok before leaving. I took her to the hospital after. When we went into the birthday meal 2 days after, Gareth the manager recognised her straight away, even remembering her name! Made a fuss of her asking how she was doing now etc. The staff here are so genuinely nice & the food was delicious!!

Excellent service and good food. Staff are very friendly and helpful with quick service. Nicest carvery in Solihull

Visited this place after a day out with the kids. Catered well for the kids, who done surprisingly well, and the food was lovely. Had mixture of pizza n burger meals, all done with a reasonable wait. Best pizza I've had in a while. Best bit for the kids was the desserts, with ice cream and toppings. Staff were pleasant and helpful. Pleasantly surprised. Would recommend to others.

Very professional, down to earth, cracking new management team! Went out of there way to accommodate of needs.

This is one of the best carveries around. The meats are always nice and tender( even the beef) and a good selection of vegetables. Good price too, very reasonable and the staff are always friendly and polite.

Absoloutly brilliant service and was lovely to meet one of the chefs Carl he was lovely my son is a very picky eater Carl went out if his way that my son ate and was happy with what he ate will definitely be coming back soon

Visited for a family meal which was pre booked for a party of 10. Arrived on time and restaurant was not busy. We ordered a mix of Carvery dinners burgers and pizzas and were not made aware of any problems or delays. People having Carvery waited about 15 minutes than had their meals assuming other food would follow shortly but an hour later the others were still waiting. It was just so bad from here that all I can say is don’t bother!

Fab trip to the Plume today - served by two lovely ladies, Kayley and a blonde lady. Very friendly, accommodating and chatty. First visit but will definitely be back soon. Good value for money, and a yummy plate of dinner.

Great team and super friendly. Carvery was delicious. Great choice if veg. Sky TV and Disco looks tempting at the end of the month....putting on my dancing shoes!

Amazing restaurant & amazing staff it's a shame STONEHOUSE has decided to use EUROPARKS THE most thieving car parking company in UK. It says register your vehicle we did we spent 1hr 19 mins betsween eating /7 setting up satnav for homeward journey. The Manager a blond haired lady was lovely even waited to show us to our table while we registered. And then we got a PARKING FINE FOR 85£ Which I will not PAY as it's day light robbery & as we were dining there why would we pay? I hope the Plume of feathers picks up the phone & speaks to me as so far they're NOT ANSWERING the phone. So if pubs & restaurants or anywhere else wants to use this NEFARIOUS BUNCH OF ROBBERS WE WILL not SUPPORT they're businesses.

Fantastic pizzas, freshly made. Also burgers were great. Didn't have carvery today but it looked very good. Lovely staff, good atmosphere, would recommend 100%.

Great food and service, Rhiannon and amber were great. would definitely recommend the plume. Will be back again.

Meal out for my service users birthday it wasn't busy thankfully. Staff friendly We had our table of choice all nice and clean. Unfortunately I don't like lukewarm plates I had the 3 meats which were lovely but only wanted cauliflower cheese which was nice...

I wasn’t let down by the recommendation I received to have lunch here this week. I received a warm welcome, prompt service, and then enjoyed a fantastic weekday carvery! I’m often sceptical about carvery’s as have been let down by other pubs doing them so...

Go for a quick drink as some staff rude. Not all staff but some are moody, sharp & rude, I found two male men on carvery and one small waitress. They were also talking about a couple eating ,I think that and rudeness is out...

Fabulous carvery for Sunday lunch, served by Rhiannon, she is fantastic. Food lovely and hot, great puddings and we had cocktails which were really nice too, will definitely visit again soon.

Thanks to Marc, getting me a table, lovely food, thanks, always a family atmosphere, colin and carl were great

I have been coming here for 20 yrs every week without fail. The staff are soooo helpful, most of them have been there for 20 yrs plus too. The food is great, always hot, always fresh. My daughter loves it and so does my mom....

We visited for an early evening carvery. We were warmly welcomed and given a choice of tables. The food was excellent - perfectly cooked roast meats, a wide range of vegetables and a great selection of condiments. The service throughout was friendly and efficient. We...

Came here for lunch with 2 other moms and 4 kids in total- service was so poor and kids were very unwelcome. The only good thing was the food was nice, but ruined by the atmosphere caused by the rude waitresses.

Had an excellent breakfast this morning, great friendly service, plenty of choice on the buffet counter, great value.

Came for a carvery with my family. The food was delicious, really fresh and tasty. The staff were lovely and we were served so quickly. Will definitely be returning on a regular basis

Took my daughter in law for a carvery treat Great service got drinks straight away carvery was lovely beef so tender vegetables cooked perfect lovely staff will certainly be back soon

Came for family lunch on Friday. Staff all so friendly and cheerful. My husband who is gluten free was given gluten free gravy for his carvery. We all had the carvery which was nice and hot and tasty . Nice choice of desserts too and...

Amazing food, the staff were lovely special thanks to Niamh and Charlie who were brilliant so attentive! Will definitely be visiting again.

Food was fantastic, got two takeaway carveries and Carl on the carvery served and was super helpful. Generous portions and really good service

Vistited The Plume and Feathers with family recently, the Carvery was beautiful, hot and really tasty. We had abit of trouble with a voucher code, Mark and Neive went above and behind to help us- Thank you- Would recommend to anyone.

Sticking to its original name as it is one of the oldest pubs in the town of Shirley, dont think the stone-house name is necessary in my opinion. Yes it does a carvery and a good one too, breakfast carvery and lunch. It has a...

Dropped in for some food and a couple of drinks to watch the football had a grand time. Would come back.

A most enjoyable lunch as always, plenty of choice, restaurant clean and tidy. Staff so warm & welcoming, friendly & nothing is ever too much trouble. Mark & Annie were our servers & made us feel so welcome. Keep up the good work, it is...

We dropped into the Plume yesterday morning for the breakfast buffet. The place was under staffed. The coffee/tea area of the buffet was filthy, covered in dried sugar, used tea bags and no clean cups ready for use. The tables were not much better and...

We had a evening carvery on the way home, the meats were fresh and moist with a grand choice of Vegetables and to follow was a very nice cheese cake washed down with a good ground coffee.

No Eggs AGAIN on the Breakfast, should have gone the Robin Hood down the road, you live and learn..last time the wife and I will go here..

Great carvery for all appetites, from kids choices through small, medium, large up to the huge full works

Had great breakfasts here, but 1st time having lunch. Not disappointed. Ordered Cod & chips with salad Quick service, even though it was busy. Food was well presented, salad was lovely & fresh, fish was perfect. Well priced as well. Cheaper than Harvester. In fact...

Enjoyed a lovely carvery today, met up with my mum and was made to feel very welcome, clean, tidy restaurant with a vast amount of choice of yummy vegetables, attentive staff, Carl the chef looked after us and kept checking that everything was ok. Will...

Fabulous Easter Sunday lunch! Food was tasty, service was quick. The whole place buzzs with happy vibes. Liam and the team always make the Stonehouse experience enjoyable, Patrick and Fraser behind the bar were super efficient, Jo and Maddie in the restaurant were very helpful,...

Very nice Stonehouse experience. Maddie our waitress was exceptional. 5 star service. Will be coming back again.

Had a fantastic carvery with the family. Shout out to Chloe behind the bar, fab and friendly service all throughout our visit.

I haven’t used this place in years as found it poor standard but attended today as a last resort and by god I was totally impressed. Became the best choice and my now go to venue the meat was perfect especially the gammon as it...

The staff are ever so friendly and welcoming. Always greeted with smiles. They are very accommodating and the food is always excellent. Would highly recommend a visit

First visit today and we were pleasantly surprised. The carvery area was full but we were told we could take our plates to the bar and eat there. The staff were very friendly and the food was outstanding, highly possible that this is the best...

Absolutely great visit to The Plume Tuesday. Service was excellent Liam and the team provide such a great experience, food was delicious, hot and appetising. Highly recommended, good job.

Visited the plume with my family and as usual we had a great meal and service from the staff, would highly recommend!

Dropped in for a beer. Barmaids are enough to turn you around. Don't know what please and thank you are. No smiles. No idea what they are selling. Don't realize outside this bar they would never get another job. Weird that the owners spend so...

Came with the family on a sunday and couldn’t fault the customer service and beautiful food. Maddie and Ellen were very helpful. Lovely staff and couldn’t recommend enough 👍🏼

We went for a family get together here last night for my birthday. The staff were helpful and friendly and the food was lovely. It was fresh, hot and plenty of choice. We all left here very content. Thanks to all the staff for making...

Just a big shout out for the staff, Kaleigh, Patrick and chef Andy. Had a marvellous meal and very reasonable rates. Staff were 1st class.

We have been to the plume of feathers in Shirley, Solihull many times over the years and have visited twice in the last 3 weeks. We have been very impressed with the quality of food, pleasantness and service of staff and very clean and tidy...

Popped in for a quick bite to sample a few bits off the new menu. Service was prompt and pleasant, food was quick to arrive, all hot. Can highly recommend all the new chicken plates and the meat feast Calzone was a monster. This pub...

Love this place very warm and welcoming Clean and friendly. Food is always done perfect Will be back again

Visited with the family and the food was amazing as well as the service. Kayleigh was amazing in looking after us :).The food and service was absolutely fantastic .

The food was great. Their was a great atmosphere and the drinks were flowing when ordered. An amazing family experience couldn't be happier with the amazing service.

This was my first visit this year. I was very impressed by the customer service staff offered. The lady with dark red dyed hair deserves a special mention. She went above and beyond for us. We enjoyed the food and we hope to visit you...

Tom is very good at his job. Very good customer service skills. Pizza was lovely The place is very safe and clean.

We have visited other Stonehouse Restaurants recently so we thought we would try breakfast here as we were impressed with the others but sadly this restaurant didn’t live up to the expectations of the others.We arrived and waited at the entrance as instructed by the sign, nobody came and we could see through the window and door that it wasn’t particularly busy. In the end I stuck my head around the bar area to see if I could get someones attention.We were shown to our seat without any explanation of how to order or covid measures ( we were asked at the other restaurant if we had been since the new measures were in place) obviously we knew but it wasn’t very well organised or explained for someone who had not been.We ordered and were then told we would be called up when it was our turn.Nobody came for ages and our drinks and toast were getting cold, there seemed to be no chef at the hot plate or any other customers. We had to ask if we could go up, the staff member said casually, yeah you should be ok. We waited for the chef to appear, another member of staff approached and said she would fetch the chef, it appeared like they had other important things to do rather than looking after their customers, I felt we were a nuisance rather than a customer. Something I’ve not felt in the other Stonehouse establishments.The food was hot and tasty and we were served quickly and had plenty of whatever we chose.Again we had to track someone down for the bill.We used the toilets and was appalled to find no toilet paper or hand soap and in this current pandemic where we are encouraged to wash wash wash our hands I felt this was most unsatisfactory.It was only about 10am, therefore should have been checked and stocked ready for the day ahead and not really had chance to “run out” from that morning. My feeling is probably hadn’t been checked for a while, leading me to wonder if they had even been cleaned thoroughly.Great little breakfast but sadly due to other factors, won’t be returning.Felt completely safe and at ease with covid measures at other restaurants but not confident in the team here. Sorry.

So pulled in on off chance today as saw carvery sign So greeted shown to table after being told where to enter car registration for the parking Choice of seat Chef told us to wait and replaced all veg so fresh Good serving size and very friendly server Food was a great quality , piping hot and tbh as close to a home cooked roast taste as you can get Jamie was waiting the tables and again was very polite With two large carvery, two pints and one pudding it came to £28I def feel this £14 per head was well worth it for the food quality and service provided which was far superior to many more expensive inner city restaurants Well done guys

Lovely evening staff were so polite, welcoming & friendly. Couldn't do enough for us. Food was delicious. Kids & oldies well catered for. Highly reccomend.

Food was average but service was shocking. Been waiting 20 mins so far for the bill .... and still waiting despite chasing up

This has always been a favorite of my family. Always clean, hot food and great service. We had worried about what C-19 would change. It actually got better. I would have never have thought it could improve as much as it did. You need to pre-book, but there was plenty of spaces. Once there you are checked at the door. Shown to your seat by the extremely friendly and welcoming staff. Drinks and food orders taken at the speed you want. No pressure, no rush. Food from the carvery is placed on the plate by the chef. No constantly checking if you want more or if your food is ok. But as soon as you need someone they are straight over.Would 100% recommend and we will be back

Great breakfast as always! We missed you during lockdown! The staff are working even harder due to the new restrictions and deserve a big thank you and some extra tips 😉😁 see you next week!

Absolutely disgusted. Issued with a parking ticket when dining in your restaurant with our 2 grandchildren. We dine with you regularly. We have bank statements to prove we were there at time stated. Can you explain this.

Always welcoming and staff are all very friendly. Brilliant place to go and children are always welcome. Can’t rate this place enough.

I have been meeting my friend at the Plume and Feathers for more than twenty years or more, most Thursday evenings. It is a convenient place for us to meet. However, they will no longer get our custom. To be honest, the terrible state of the toilets and the loudness of the pub quiz on Thursday evenings has made the place uncomfortable but we encountered the last straw on Feb 13th. Fairly recently, the pub has brought in cameras to scan entrance to and exit from the car park. Although the need to enter the car's registration is clearly signed in the pub, it is very easy to forget. I have just received a notice of a fine for £85, or £50 if I pay sufficiently quickly. I had met my friend on Feb 13th and we had spent our usual evening in the pub together but it turns out it was an expensive one. The use of the cameras strikes me as a money-making exercise as in my experience there is never any pressure on car parking space. In fact, in rainy times, the car park is full of massive puddles which is another sore point. I am not willing to risk forgetting to enter my registration again so we will take our custom to the Saracen's Head; it is not quite as convenient but it is cleaner, quieter and where we will not be subject to arbitrary fines.

Whilst I could see the food was fresh, There was a limited choice of what I could have. It started poorly, I asked for a drink and there was an extra charge for that. No hot drinks included in the £5?. Already I’m thinking it’s not £5. I go to get breakfast and it’s completely empty. I requested scrambled eggs but was told they don’t do them as I don’t like fried. I then went to get toast. Only white sliced bread but looked a bit stale. I prefer brown bread so went back to the bar to be told they only serve white bread ? I was also disappointed that no cereals / fruit / yoghurts as is standard for buffet breakfasts elsewhere. Finally hot drinks, I prefer latte so requested this but was told that it would not be unlimited...Felt a bit ripped off as what is there is clearly all you get and no flexibility on even basics. Will go back to weatherspoons!!

Food was lovely, staff helpful grate place to take the family good choice of drinks, items on the menu to please everyone

Comfortable atmosphere, very kind staff and we love the food. A nice place for families and friends.

Called for lunch and ordered a carvery. I have previously visited this restaurant and generally it has been satisfactory. On this occasion found the beef had a small amount of gristle and the tray holding the roast potatoes was tilted at an angle allowing the potatoes to be "submerged" in fat.

I've been quite a few times, with family and friends. On all occasions we really enjoyed the meat and the vegetables. The price is good, and the service is great too.

We attended for a Christmas meal, all 3 courses were beautifully cooked, hot and very tasty. Wasn’t overly busy either which was nice, some places really pack you in on Xmas day! The only issue I had, out of 5 of us I was the only one who didn’t have a carvery, so when a member of staff said they would get my Salmon Wellington, the rest of the family went to get there carveries........I eventually found the guy who was going to check on my food, seemed to me like he’d forgotten so by the time the Wellington came out, the rest of my family had eaten, so essentially I ate my Xmas meal on my own.......wasn’t impressed by that.

Went yesterday December 10th as a group for Xmas meal . Service was prompt . Carvery meal was fresh and hot . Puddings delicious. 3 course meal for just under £12 each . Would recommend to others . Service of starter and puddings was prompt . Great time had by all

Went yesterday for a Christmas lunch with a party of 14. Food and service excellent. Staff pleasant and helpful. Look forward to going again in the New Year

Went to the Plume today for a pre-booked Christmas Lunch for 14 of us. Just to say none of us were disappointed, all the starters were presented in tip top taste. Carvery food, varied and hot. Puddings to die for. This place has gone from good to excellent, all to the thanks of the Manager and his staff. All very helpful, pleasant and happy. A very enjoyable meal from start to finish. Well done all of you.

Went today to celebrate a birthday and our first Christmas party.we ordered the three course Christmas meal for just £11.79 and we had a good choice of starters carvery and desserts.everything was nice and well presented and tasty.the manager and the staff where lovely and could not do enough for us and it was a very nice afternoon and was enjoyed by everyone

I can't speak for other people's experiences but me and my family eat here regularly...