Plume of Feathers in Malvern Hills

Great carvery and amazing staff

Lovely staff and excellent food!

The staff at the Plume of Feathers were absolutely fantastic today. I had a christening for my daughter & the table I had booked at a different restaurant had fallen through. I called the Plume & they said they could arrange a table of 17 for me in the next hour. They were fantastic. We arrived & they had set all the tables up for us. The staff were so courteous & the food was lovely. Thank you so much again. Can really not thank you all enough

Great atmosphere Great service and great manager who manages the pub it self 👍

Great food, my absolute favourite! Brilliant service and amazing chefs!!

We went as a family group of 7. Staff were lovely and food great. We will be returning again 😊

As always lovely food and staff 100%

Excellent carvery on the Sunday enjoyed by the family and friends. Definitely recommend a visit. Staff are very friendly and professional and attended to our every requirement.

Had mothers day lunch was lovely and friendly staff really nice food been before and definitely go again. Well done to all staff and chefs.

Quaint little pub with a fantastic garden. Lovely very polite and accommodating new staff and well managed. Food is very good and locally sourced with quick service even when busy. There a great car show hosted here every fortnight with good turnout I recommend going to

Just been to the plume for a carvery and the food was amazing and karen the staff were brilliant

Love the food it’s better now it’s been managed by a new manager

Came for a carvery, Great food and excellent customer service from Andy very happy bubbly helpful chap!😊

With the special treat from octopus, I can have a very good all you can eat breakfast for just £4.99. Drink not included. Breakfast are very delicious. Quality won't be compromised with price.

Items missing, wouldnt help as the driver got a delivery code for the sealed bag????

Items missing - and very poor amount of food this time around

ordered 2 large carveries and only got a standard. no extra meat or yorkshire pudding and no pork sausages

Here for breakfast meet up once a month.

All the staff here are amazing and the chef carl is a brilliant cook who gives a standard of food that keeps us coming back. Family feel and a warm welcome esp from Karen 10/10 and if you get to try the maple chicken wings they are delicious just like the food served

Excellent staff, always friendly,the chef is brilliant, always cooks my hash browns separately due to an allergy, very good value for money

Food fantastic, service left a lot to be desired. Young lad behind the bar didnt really talk and no thank you for the payment or explain what to do with the carvery ticket. Pub looking run down now but i know its due a refit. Could not fault the food though.

Most of the food was excellent. The roast potatoes were all burnt and inedible - 2 bags worth each containing 8 - 10 burnt potatoes! So disappointing!

New gaffers are amazing food is always great, and the staff are so helpful and friendly. Highly recommend the brekkie on a Sunday morning, never had a bad one in the past year we've been.

Very pleased. Excellent tasty food. Good portions. Well packaged. Will order again.

Must try Stonehouse 😋 great food great value for money very polite staff enjoy

Worst experience ever Paid for carvery at 7.50 only to be told it was finished at 8.15. Was given a flaccid burger as a consolation. Shame on you.

Lovely Carvery. Tasty and delicious!😎👍

We have a takeaway carvery every week from Plume, it is always wonderful plenty of meat, amazing roast potatoes and plenty of veg & mash. It's always hot. Along with a lovely carvery the staff are always polite & helpful. Thank you.

Definitely recommend!! Really really enjoyed breakfast! Well done to the chef! Very impressed👋

Brilliant service The food was absoloutely lovely we will be coming again

Member of staff Carl has a friendly manner, is very helpful and knowledgeable on which foods are available, he always makes you feel welcome.

Every time i’ve come i’ve had a carvery and it’s always top tier. Staff are lovely and welcoming as well.

come here everytime i want a carvery and they never disappoint! always lovely staff and amazing food!

Nice atmosphere, good food and prompt service. Good parking at rear of premise and limited parking at the front.

Great value carvery good food and drinks

Had a cup of tea and a hot chocolate with my son around 10:30 this morning. Great service, friendly bar staff. Thank you!

Jules the new manager was so kind and polite. Best service I’ve ever recieved, so kind and polite.

Amazing food today all chefs was amazing with service but Carl was very pleasant and gave good service very happy with todays visit

I was early having a breakfast so service obviously sooner but was a nice breakie

Third time been here, usually when on business in Brum. Carvery very good, thought about pizza limited if you want Nothing grander. But what we had and value good.

Great location, ample parking, excellent food and great staff, nice friendly atmosphere, perfect for families

Great place to go friendly and warm welcoming staff that help you with your every need

Went for a meal great service from Jo will definitely come back

Service from staff ,especially the older staff, Jo , excellent. Pub in desperate need for a refurb.

Amazing food, staff are lovely especially Jo with the red hair will be back

Food was amazing and chefs was very friendly. Bar staff was very inviting and friendly too. Over all experience was great and would 100% go again

Lovely experience, great staff who always make you feel so welcoming. Chloe and Dani was really helpful and went above and beyond. Will definitely be back here soon

Great carvery The service from Chloe and Dani was amazing

Had a great experience at the plume of feathers. Jo went above and beyond for us.

I went for a meal with my family the other day and the food was amazing, the best carvery I’ve had in a long time the service was brilliant, all the staff were so kind to us.

The plume should be proud of the well spoken polite red headed barmaid . I made enquiries and found her name to be Josephine. She's a honnor to your establishment

Back at the Plume today, Great staff!! Chloe and Jo went above and beyond Always a warm welcome and the Carling is spot on

Popped in for quick drink. Barmaid Jo made us feel so welcome I stayed the night. Well until close

A good place to eat and drink. The staff are very welcoming Jo, Chloe, sue and Angie go above and beyond

Went for a carvery at the plume food was excellent the service was even better young lady by the name of Jo very attentive and made the experience very pleasurable. Would come again.

The best pub on the high street. The pints are out of this world. The staff are the most welcoming people going Jo, Dom, Chloe, Sue, Angie and Dani do the most they can to make it the best experience

The food was out of this world The staff can't do enough for you especially Dom, Dani, Chloe and Jo

Amazing food and the staff was the most helpful people going especially Chloe w,Dom,dani,angie

Had an absolutely amazing time and the staff are fabulous but especially Jo and Chloe

Amazing food and service as always, Jo was fabulous, can't wait to go back

A very enjoyable experience been served by jo - fantastic night was had by all 👍👍

The order was messed up and I had to go get it myself. I wasn't happy at all.

Popped in for a quick bite to eat. Food and service fast and efficient, Pipping hot and reasonable price for 7 people. I would recommend The Plume Of Feathers for an afternoon meal out

Super friendly & professional staff, serving great food in a good atmosphere! We are happy returning customers over & over again. 🔟/🔟 we’ve never had a bad dinner! 😁

The carvery was lovely and the delivery was great and a lovely driver very pleasant

Used this establishment twice over a stay in Birmingham, quality of food at good price,

As usual a lovely breakfast, just wish they would have black pudding as an optional extra, otherwise, it arrive hot and was delicious

Amazing food. Very helpful staff Great atmosphere

The food was lukewarm did not enjoy someone putting onions on my dinner also i said no yorkshire puds and i recieved 4 pkts of roast spuds and 8 yorkshire puds not asking for refund just saying what i thought of my order Regards M .Buckley

Follows instructions given and it was perfect, thank you so much to whoever packed it, my son loved it x

Very helpful and friendly staff

Great value for money. Food is always piping hot. Great range of vegetables. Booking recommended at lunchtime and weekends.

Gave me the veg I wanted, crispy potatoes as I wanted too! Absolutely perfect, thanks to whoever packed it and getting it right, tasted amazing ❤️

My first impressions - pub looks run down from the outside, with wooden window frames rotting at the bottom. Individual chairs in the restaurant, had broken vinyl on the seats. Food - Carvery. Sadly not the best, meats boiled & soggy, limited veg selection. These appear to be topped up, but not replaced, which is a bit worrying. Cauliflower cheese, overcooked and sloppy. Inedible. Sauces, limited or were empty. In fairness, a member of staff did refill the cranberry sauce, when asked. Roast potatoes good. I had not visited a Stonehouse pub in over 5 years. After today, I do now remember why.

Food so nice will go again staff are friendly

Lovely food 😋😋 Good place to meet up with friends and family and have a massive carvery and wash it down with a few cheeky ones. Staff are always willing to help and assist... But the first rule not to do is be rude to the chief's.... Or members of staff..... Christmas breakfast and a dance off with the staff excellent vibes.......

We came to breakfast with Santa 14th December and we must say my kids absolutely loved it. The breakfast was delicious and the visit with Santa and Mrs Claus was amazing, they spoke with my kids and made the experience very enjoyable for them. Hopefully Santa and Mrs Claus will be back next year too

Delicious Sunday lunch dinner. All the staff were polite and helpful 👍

The chef (carl) was brilliant, provided an excellent service & was very helpful.

paid for pig in blankets, never received any

Booked for a carvery for 10 people. Food was excellent and the staff very friendly.

food was cold. ordered at 6pm for ASAP arrived at 7.40

Thank you Carl especially for catering to my picky eating. 10/10

This place has gone down hill I haven't been here for years, when I used to go the carvery was amazing. Now virtually empty (on a Sunday dinner time) dirty stained seats paint peeling off walls, the option of a few vegetables that a clearly from frozen packet, and you couldn't cut the meat thinner with a laser. The roast potatoes were fantastic and service was OK but what a shame to see a a pub that was packed and had a great reputation to this. Sadly won't be going again

Delivery was prompt but the food was something to be desired, it just taste bland and watery. Oh and was cold. Would definitely not recommend

Never again, booked a table for 5.00pm sat and had a drink first then at 6.00pm went to order food and was told I could only have a carvery which is the last thing we wanted, so coats on went home unfed. £60 on taxis and a couple of beers.

Considering the place is mostly empty the bar staff/ manager should serve customers waiting at the bar rather than spend time in the glass cleaning room. This was once a busy pub. Needs staff and decor refurbished otherwise another one will close

Fantastic food Pizzas was amazing. Fantastic service. Always goes above and beyond.

Amazing food every time can genuinely not complain.

Very nice carveri here and the pub is lovely and clean plus a nice place, would highly recommend

I've visited and eaten at this pub in the past many times. It's a comfortable pub with good 🚗 parking options, a wide range of meals and drinks for very reasonable prices. It specialises in English-British food so a good idea for a roast meal or a carvery meal. I've escorted EFL (International and European) students there in the past and they've always enjoyed the carvery meal option. The menus are really useful to make meal planning easier especially for people who have, or need to consider, food allergies or food intolerances. The more recent (over the last 5 years) pre-payment service is also very helpful. Plus, the parking charge is discounted or eliminated for customers. It's also on a reliable and frequent 🚍 bus route very close to the post office

Good portions and yummy carvery

Perfect amazing food never disappointed!

We were looking forward to a carvery. Ordered at the bar,went to join the queue only to find the chef having a meltdown, he was doing two take out dinners. He was throwing the dry looking food into the containers, putting roast potatoes into a brown bag dropped one down his uniform used tongues to pick it up from the worktop threw it into the bag.we noticed there were staff around but they never served us. He was very rude.the food in the dishes were dry not even replenishing them at all. We decided to walk away and ask for a refund, there was no problem with the refund. They apologised to us, saying she would go and have a word with him.

Regulars here. Consistently good food. Better now the mushrooms are on the deck. :) Carl the Chef is always attentive and checks in to make sure everything is ok; and it usually is.

Always a great breakfast. Carl does a great job. Staff friendly. Our go to place

Lovely spacious food area. Good for families, carvery has been great when we have been other food was okay too. Nice friendly staff.

Very respectful staff and lovely food, went down for a meal with mom and dad, tables were clean and the environment was overall fantastic. Couldn’t ask for a better place to go for a meal. Would highly recommend to others. Managers are very lovely and very welcoming especially the AM Dani.

New tandoori pizza ⭐️ ⭐️⭐️⭐️⭐️ Service ⭐️⭐️⭐️⭐️⭐️ Staff ⭐️⭐️⭐️⭐️⭐️ Also a big shout out to the best Pizza maker (CARL) 👊 Always a great experience when Visiting this food venue

I’m visiting from abroad and could only remember the name of one pub in the area. I walked and was greeted with a smile. The staff are all friendly, the Tuesday deal on pizza was a bargain. Happy to recommend the food