Based on 2.588 opinions finded in 4 websites
Based on 2.588 opinions finded in 4 websites
Nº 152 in 282 in Malvern Hills
Nº 41 of 89 British in Malvern Hills
Opinions
Good old fashioned pub with very competitive pricing for drinks and food. Friendly down to earth staff.
Steve Towers . 2024-09-14
MORE AT Google
An Excellent choice of food . Great staff always welcoming . And very well priced . Fast service . ⭐️⭐️⭐️⭐️⭐️
Shane Big G . 2024-09-08
MORE AT Google
The carvery here was good and they had good service. We were a large group and when they ran out of things they bought them over fresh once they were ready. We also had someone celiac and they were able to provide for that easily.
Kate B . 2024-09-07
MORE AT Google
Very Nice Carvery Lovely Atmosphere Thanks To The Chefs Who were absolutely Lovely and Friendly
Nick Fanning . 2024-09-06
MORE AT Google
Nice Sunday carvery, lovely staff, tables and seats were not dirty but weren't very clean and the pub itself is not the cleanest.
Ian Russell . 2024-09-04
MORE AT Google
I'm not a pub person, but this one is really nice, comfortable and the food is good. First time I've noticed that one can order a 'small' plate for the carvery instead of a huge plate. Really good value for money.
Gina Mattei . 2024-09-03
MORE AT Google
We always enjoy the food and service but it looks inside like a refurbishment could be due soon.
Alan Brown . 2024-09-03
MORE AT Google
Im a support worker and i bring my ladies here often they love it here and the friendly staff and can have a laugh..i just asked them for a score and they said 10/10
tracie Ford . 2024-08-25
MORE AT Google
Fantastic food Pizzas was amazing. Fantastic service. Always goes above and beyond.
bet Fred! . 2024-08-22
MORE AT Google
We ordered roast potatoes and they didn’t come and the mash was not potatoes it was swede. Not good
James . 2024-08-11
MORE AT Just Eat
Friendly staff service quick and helpful food good needs a little more selection!
dave hitchman . 2024-08-10
MORE AT Google
I booked this venue for my mothers Wake. Matt was very friendly & helpful. As the day got close I increased the numbers then on the actual morning I added more. This was no problem for them. Then a lot more people than I expected turned up but this was no problem for Matt, he just said that they would keep sending food as long as we wanted it & true to his word, delicious sandwiches, pizzas, roast potatoes & chips kept arriving. When I paid the bill, Matt only charged me for the final number that I had given, incredible customer service. Highly recommended
David Brown . 2024-08-05
MORE AT Google
Delivered on time by pleasant courier. Food was delicious and hot. Thank you.
Teresa . 2024-08-04
MORE AT Just Eat
Better than last visit,but not as good as sister pub in merry hill. This visit carrots were mushy,peas were like bullets,the rest was fine.
Dale Morris . 2024-07-30
MORE AT Google
Thank you,management, bar staff, chef's and catering carvery staff. Always a pleasure to be greeted and welcomed so warmly. Service wonderful, in such difficult financial times the plume still offers excellent value .Well maintained and always a cheery place to be social to locals. Congratulations to all soz we couldn't stop for the disco.
Gary Hickox . 2024-07-26
MORE AT Google
Very poor attitude I ordered 2 go large carveries My partner is in a wheelchair so we did hers first. Then i went, the chef gave me a tiny plate, I said go large mate. No its standard, said i would like a sausage, he said no. He then shaved the turkey, it could not have been cut any thinner you could see through it I know it has to be controlled but i paid £32 for two meals with lemonade
Tony Lawton . 2024-07-19
MORE AT Google
Went for lunch today, was amazing. The food was delicious and all the workers were wonderful. Would definitely recommend going for lunch! The girl working called Sasha was very polite and happy to help us
Lucy Cameron . 2024-07-14
MORE AT Google
Food was amazing! Staff were so polite and helpful.
sasha rusby . 2024-07-14
MORE AT Google
The food was nice and hot. The staff were very friendly with good service.
Emily Palser . 2024-07-14
MORE AT Google
Had an amazing experience here today! We had never been before and everyone was so polite and understanding of my sons Autism! Special thanks to chef Lisa for popping the pulled pork for the philly cheese fries on the side so my son could have cheesy fries as that's all he would eat. You've been amazing and we will definitely be back ❤️
Jess Williamson . 2024-07-14
MORE AT Google
Came in the other day for a carvery with my family, great food and great service! The young girl Sasha was very helpful too
tom . 2024-07-14
MORE AT Google
Great food and everyone who works there is lovely! I think the girl who served us was called Sasha she was very welcoming and happy to help us!
Charlotte Cameron . 2024-07-14
MORE AT Google
Great food, great service. Would give 6 stars if possible
Nathan Tomlinson . 2024-07-14
MORE AT Google
Best carvery around Lovely food Lovely staff
Jackie M . 2024-07-09
MORE AT Google
Me and my mom enjoyed a lovely carvery here today, the staff were all welcoming and very friendly and the food was hot and well cooked. We will definitely be coming here again.
Wendy . 2024-06-30
MORE AT Google
Delightful. Very hot. Lovely yorkshire. Very enjoyable. Well packaged.
D . 2024-06-27
MORE AT Just Eat
I order for a stated time, and ever time I do, they keep putting the time back by anything up to 25 minutes, why ask what time you want it for, if they are only going to change it?
Rosemary . 2024-06-26
MORE AT Just Eat
Visited for an all you can eat breakfast. Food was fresh and piping hot. Good value too.
Lisa Burbidge . 2024-06-23
MORE AT Google
Lovely food 😋😋 Good place to meet up with friends and family and have a massive carvery and wash it down with a few cheeky ones. Staff are always willing to help and assist... But the first rule not to do is be rude to the chief's.... Or members of staff.....
Simon Pearson . 2024-06-23
MORE AT Google
Great value carvery and drinks
Julie Kim Grice . 2024-06-21
MORE AT Google
Okay place for a drink and a chill.
Kevin Straughan . 2024-06-18
MORE AT Google
Mean portions of meat and soggy vegetables won’t be going again.
Pepita Knight . 2024-06-18
MORE AT Google
Cheap and cheerful pub and restaurant. Nice for a cheap midweek carvery and the midweek meal deals are pretty good.
KeemaNaan17 . 2024-06-09
MORE AT Google
Birthday celebration, myself ,my daughter, my wife , great food ,nice atmosphere and price .
Steve Heath . 2024-06-03
MORE AT Google
What an incredible experience .went for a drink .came away with such an amazing afternoon . Land lady .bar staff and all the people visiting gave the experience of a close knit family . Thankyou to you all for a fabulous afternoon .
fliss g . 2024-06-02
MORE AT TripAdvisor
Showed to table by girl from bar left immediately. Very quite 5pm Tuesday. Sat for 10 mins no one came. One of the younger relative said she would order on phone this was a nightmare had to go back to bar to fine anyone to assist Ok that done. Carvery was disappointing roast potatoes were so well and truly cooked hard with no fluffy middle. I was told by 2 who had pizza that supermarket frozen were better with more taste. My family will not be going there again We also lost out on deals by ordering by phone as this didn't pick up
June Silcox . 2024-05-28
MORE AT Google
Good food, friendly staff. The building could do with an update.
Jane Allbut . 2024-05-16
MORE AT Google
Lovely staff and the carvery was exceptional for the price of £12 . This chain has got it bang on with the Sunday roasts .
Blaine Fitzgerald . 2024-05-13
MORE AT Google
Probably the worst Carvery we’ve ever eaten anywhere. The place was dirty, yes dirty the chair which was offered us to sit in was absolutely filthy. The only good thing about the Carvery was the meat. The serving area was awash with misguided vegetables that hadn’t been cleared in hours. Won’t return
Catherine Howes . 2024-05-13
MORE AT Google
Only asked for carrot and cabaage and got veg and stuff I really don’t eat someone hadn’t checked notes
Lara . 2024-05-12
MORE AT Just Eat
Food was delicious as usual. Delivered on time by friendly courier.
Teresa . 2024-05-12
MORE AT Just Eat
The staff were very friendly and helpful with my food allergy. The vegan burger I had was tasty with a good-sized portion of chips.
Gerry Smith . 2024-05-03
MORE AT Google
Food was hot and arrived on time. Great job!
Richard . 2024-04-28
MORE AT Just Eat
I must say this visit was one of the best out of the the other times that I’ve been as the food was cooked to perfection, the fish was cooked just right & the roasters was banging & the rest of the family who came said the carvery was well tasteful 5***** from me on this visit
paul . 2024-04-27
MORE AT Google
Come here quite often and never fails . Massive shout out to Carl who always makes us feel welcome and makes the best pizzas around ! 🍕
Sam Ostler . 2024-04-25
MORE AT Google
Carvery had excellent choice of meats and vegetables
Kim Shale . 2024-04-22
MORE AT Google
Carvery was lovely…. Very fresh and lots to choose from. The venue itself needs updating substantially. It’s very shabby inside and the chairs in the bar have got holes in fabric and springs gone. Such a shame to see it in such disrepair
Jayne Bryan . 2024-04-15
MORE AT Google
Once again this place has got it wrong .
richard . 2024-04-14
MORE AT Just Eat
Me and my family come here every week for a breakfast and we are greeted all the time with a big smile and a hello from all staff. The food is amazing and we wouldn’t choose anywhere else to eat.
Freya Denton . 2024-04-13
MORE AT Google
My partner and I visit this pub every other Saturday morning to have breakfast! We always make sure that we are there in the car park, waiting for the doors to open at 9am!! The staff are helpful, efficient and always willing to help especially the lady who always greets us with a smile at the bar and Carl, the Chef who is cheerful!!
L Marshall . 2024-04-13
MORE AT Google
Absolutely love it here 😍 the food is amazing, breakfast lunch and dinner. Cannot go wrong! Chloe is such an amazing server she’s always so smiley and has a great personality. 100% recommend coming here!
Niamh Carson . 2024-04-12
MORE AT Google
Cozy atmosphere when I came by the one time and this lovely manager called Chloe was just a delight to talk and very accommodating.
Navorn Bagley . 2024-04-12
MORE AT Google
Lovely experience, great staff who always make you feel so welcoming. Chloe was really helpful and went above and beyond. Will definitely be back here soon
Louise . 2024-04-12
MORE AT Google
Lovely friendly and helpful staff especially Luke. Excellent choice of food, Carvery, Pizza and Burgers with chips or carvery veg.
Brigid Martin . 2024-04-12
MORE AT Google
Fantastic experience and service for our family get together. A special shout out to chloe who looked after us. Nothing was too much trouble for her and so attentive. Would definitely come back.
Donna Bentham . 2024-04-12
MORE AT Google
Excellent customer service from Chloe! Really lovely food, great price and nice atmosphere. Chloe was so welcoming and super efficient. Many thanks!
Emma Robinson . 2024-04-12
MORE AT Google
Always enjoy the food here at the Plume. Staff are always helpful and welcoming. I have recommended this place to all my friends and family and now I'm coming on here to write a review! Thanks to Luke for the warm welcome and great service.
i Mediate . 2024-04-12
MORE AT Google
Lovely place Lovely food Staff is good 👍 chloe thank you for service Can not wait to eat there again
AK_S . 2024-04-12
MORE AT Google
Fast delivery and food still very hot thanks
Shane . 2024-04-10
MORE AT Just Eat
Very unwelcoming and quite frankly not fit for service! It's a shame as the food was lovely, unfortunately the staff and manager have let it down completely it was also filthy! And furniture was broken!!!! Rushed service only had an hour to from arriving and were very very rude!
billie insley . 2024-03-31
MORE AT Google
Great service and great atmosphere 👏 👌
Sarah Chippendale . 2024-03-26
MORE AT Google
Love me a good carvery, shame about the powercut today but that aint your fault, we will come enjoy your beef next week!
robert jordan . 2024-03-22
MORE AT Google
It is so good to find a pub that is not a restaurant disguised as a pub. The Plume of Feathers is a real country pub, family run by Landlady Shirley. great selection of beers and spirits, Shirley or James another family member are so friendly and welcoming behind the bar and always up for a laugh and chat. no hot food at the present but a good selection of Wyre pie company pork pies, sausage rolls, scotch eggs vegan also. If you're visiting Castlemorton it's a pub you have to try it's also dog friendly.
Robert W . 2024-03-22
MORE AT TripAdvisor
Crackin service Matt! Shame your rugby skills are not as good as your pub running skills
ben scotman . 2024-03-22
MORE AT Google
Carvery could have been a lot better beef very fatty not up to your usual standard hopefully next time we come it's a lot better
Susan Weatherstone . 2024-03-21
MORE AT Google
The food was nice however the rest of experience was absolutely abysmal. When we arrived the manager who was at the desk, did not even look at us or acknowledge us. After advising we had a booking she walked off to a nearby table, we shortly realised we were to follow. We then ordered drinks at the bar and the glasses were disgustingly dirty to the point where we couldn’t drink one of the drinks. When ordering food we asked to use a voucher we have in the app, when the bartender asked the manager to authorise the voucher she sharply said “you’ll have to wait” like a I said food was then nice. The restaurant was also uncomfortably hot and we had to keep popping outside to cool down. Furthermore when taking my children to get their bottomless ice cream a team member was “shining” the cutlery under the toppings of the ice cream. The ice cream was not frozen and was almost completely liquid then we were unable to get the small amount of 1 topping available as the huge tub of cutlery was in the way and the member of staff did not wish to move it when asked politely. Absolutely appalled. The whole place was also filthy.
Lexley Higgins . 2024-03-21
MORE AT Google
As always, absolutely excellent food. Thank you for always reading the notes and for always getting it spot on :)
Mark . 2024-03-20
MORE AT Just Eat
Me and my partner went a couple of days ago and was served by the wonderful matt who welcomed us very friendly chatty service was amazing definitely gonna be coming again the food was lovely
Laura Edwards . 2024-03-17
MORE AT Google
Went out for a friend's birthday first time visit will be returning soon as we had a very enjoyable day. Staff and food were fantastic 👌
sarah harvey . 2024-03-16
MORE AT Google
Visited there again with my family in the week and yet again very pleased with everything. Lovely staff lovely food lovely atmosphere. Can't recommend this place enough. Will see you all again soon.... thank you!
Trina Reeve . 2024-03-16
MORE AT Google
Food was nice, staff was happy to help will be going back
harvey708 . 2024-03-16
MORE AT Google
First time here, friendly atmosphere and good food, will come again
Adam Avey . 2024-03-16
MORE AT Google
Plume of feathers, amazing food, excellent staff, very accommodating everything superb. Well done.
Christine Barwell . 2024-03-14
MORE AT Google
Absolutely Lovely Thank you Just perfect .
Anne . 2024-03-14
MORE AT Just Eat
Really enjoyed my visit here. Great food, great service. Lovely atmosphere. Would highly recommend to my friends and family.
Sharon S . 2024-03-13
MORE AT Google
Always have a delicious carvery
Emma Stanley . 2024-03-13
MORE AT Google
Great pub and service lovely meal
Ivy&chris Hickman . 2024-03-13
MORE AT Google
Staff were friendly and welcoming from start to finish, carvery was delicious and will definitely be coming back soon
Abi Baker . 2024-03-13
MORE AT Google
From the moment I walked in to the moment I walked out. I was complimented, the locals were abit stiff but full of quirks! I watched a man lift a table over his head and a lady juggle some roasties. I enjoyed a 4-5 pints and ate a massive carvery. The eggs are incredible. Fantastic parking.
Kieran Murphy . 2024-03-11
MORE AT Google
Really tasty carvery including a dessert on the special was really good value for money and I would certainly recommend it if your in the area. The staff are also very polite and helpful too
Pete Jackson . 2024-03-11
MORE AT Google
Lovely fresh breakfast chef Carl was lovely at getting the kids waffles and syrup such a friendly person and place to be
Hannah Afzal . 2024-03-08
MORE AT Google
The the food was exceptional and service was excellent
Sandra Mearns . 2024-03-05
MORE AT Google
I had a delivery and it was very disappointing The cauliflower was so mushy o thought it was mashed potato. Too much peas and carrots and loads of onions Very poor value. The man that delivered it bought me a box of doughnuts as he got the order mixed up and had to look through his boot to find my order. The food was stone cold and he out it on the door step instead of handing it to me. His English was very poor and I couldn’t understand what he was saying Very disappointing experience all round Not professional like Toby cavery or Hillfield farm
Debbie Ludlow . 2024-03-03
MORE AT Google
Great food realy enjoyed Everything we ate.
joseph . 2024-03-03
MORE AT Google
We had the carvery, there was a good amount of meat and a good selection of vegetables that were fresh and hot
Janet Austin . 2024-03-01
MORE AT Google
Staff helpful if anything to do with food sales but as for trying to get served for a drink before or during meal may have a long wait ! And no Apple sauce with ur food 😒😕
Leon Bailey . 2024-03-01
MORE AT Google
Followed instructions with regards to veg, food was hot, potatoes were crispy and just amazing!! Thank you so much!!
Vicki . 2024-02-27
MORE AT Just Eat
Great place, friendly staff reasonable pricing
Matt Macefield . 2024-02-26
MORE AT Google
Perfect hot food, follows requests also, will order again defo
Vicki . 2024-02-25
MORE AT Just Eat
Well what can I say, what a pub 👌 never been to such a friendly place. Shirley runs a great ship and James is absolutely lovely.
Nick B . 2024-02-23
MORE AT TripAdvisor
What a absolute dump don't think they own a vacuum or polish.the food was terrible would not recommend to anybody the Bradford Arms is better than here and that's saying something wouldn't eat here if it was free not value for money not anything .
Steven Carter . 2024-02-21
MORE AT Google
First time coming here from our usual carvery and was very very disappointed. Felt very rushed out not welcoming at all staff seemed to want us out as to close. Times do say 10pm close but its was 7:45pm and atmosphere changed. Will not be eating here again I can understand it may have been a long day but it's not an excuse for an unwelcoming attitude. Must say really really disappointed with the experience.
Joe G (Joe86) . 2024-02-18
MORE AT Google
ment to be a a garlic mayo dip with mushrooms but was garlic butter they was so greasy as it was
Tina . 2024-02-18
MORE AT Just Eat
App stopped working so had to order at the bar, I asked the barmaid for a pint of Carling, I got a pint of Stella instead, starter i ordered was pizza pin wheels and I received chicken wings and chicken in breadcrumbs. I asked that same barmaid for my receipt and she just walked off. I want allowed to get the carveries I ordered because I didn’t have the receipt, so back to the bar to get my receipt. Thankfully I got it that time, sure enough on the receipt it said carling don’t know I was given Stella and pizza wheels was on the receipt and I’ve absolutely no idea why I was given chicken instead. Also me and my friends was waiting ages for the starters, 3 times i tried to call the waitress as she was about to walk past but just ignored me and walked past all 3 times. Frozen vegetables it should have been fresh. Chefs ignored me while I was waiting for the carvery so they could clean up the mess at the carvery. Terrible service.
Wayne King . 2024-02-12
MORE AT Google
Food was hot for a carvery which I liked 👍 good day
Kerrie Meade . 2024-02-09
MORE AT Google
Lovely Sunday carvery, fresh ,beautifully presented, good value for money. Thank you
Susan . 2024-02-04
MORE AT Just Eat
disappointing. late delivery meant I had to re-heat. the courier had difficulty finding the address, so it couldn't be helped. unfortunate but disappointing.
Anne . 2024-02-04
MORE AT Just Eat
Food was hot , very tasty and good value for money Thank you
Susan . 2024-02-01
MORE AT Just Eat
Nice pub and good bar but the best thing about this place will always be the carvery. 3 meats to choose from which are always nice and you tend to receive good portions. All the trimmings are also nice but the roasties are a cut above. So crispy 10/10
Kieran Howes . 2024-01-30
MORE AT Google
Food was amazing! Our server sasha was so polite and kind, she helped us out when needed and always had a smile on her face. Would definitely recommend coming here for food.
Caylum Barwell . 2024-01-29
MORE AT Google
These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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Stayed at campsite behind, lovely little location, pub was busy with friendly staff, food was nice
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Great place, good choice of beers, good food, (sirloin ciabattas), lovely beer garden, with great views. This is a community-run pub and it shows in the staffs' commitment and good service.
873 Opinions
Restaurant decor was nice and modern, service was OK. We both had the tasting menu option. The majority of the courses were nice, but I'm afraid to say that the dessert was a letdown. The panna cotta was overset, and the chocolate dessert was not put on the plate well and looked a bit of a mess. When the bill was paid, I had to find my own coat.
463 Opinions
This has to be a very good pub it was busy lots of people eating meeting up the staff so helpful as well
1135 Opinions
The hotel has an excellent location but seriously disappoints. Beautiful period building with a depressing and cheaply furnished interior. Room was well-heated, but gloomy and very basic. Duvet and pillows very poor. Nasty cheap carpets throughout the room and whole hotel. Reception not manned after 8pm. Atmosphere was soulless, dismal and depressing. Everything appears done on the cheap, (except, maybe, its restaurant, which appears to be promoted for non-residents). I did not dine, so cannot comment on the restaurant food. Service at breakfast was almost non existent. Tables not laid. Very limited cold selection. Hot breakfast food was OK. Sadly, I regretted having booked and paid for a second night at this hotel. What a shame for such a nice town and iconic location.