Plume of Feathers in Malvern Hills

food was cold. ordered at 6pm for ASAP arrived at 7.40

Delivery was prompt but the food was something to be desired, it just taste bland and watery. Oh and was cold. Would definitely not recommend

Amazing food every time can genuinely not complain.

Very nice carveri here and the pub is lovely and clean plus a nice place, would highly recommend

Great value carvery good food and drinks

I've visited and eaten at this pub in the past many times. It's a comfortable pub with good 🚗 parking options, a wide range of meals and drinks for very reasonable prices. It specialises in English-British food so a good idea for a roast meal or a carvery meal. I've escorted EFL (International and European) students there in the past and they've always enjoyed the carvery meal option. The menus are really useful to make meal planning easier especially for people who have, or need to consider, food allergies or food intolerances. The more recent (over the last 5 years) pre-payment service is also very helpful. Plus, the parking charge is discounted or eliminated for customers. It's also on a reliable and frequent 🚍 bus route very close to the post office

Perfect amazing food never disappointed!

Good portions and yummy carvery

We were looking forward to a carvery. Ordered at the bar,went to join the queue only to find the chef having a meltdown, he was doing two take out dinners. He was throwing the dry looking food into the containers, putting roast potatoes into a brown bag dropped one down his uniform used tongues to pick it up from the worktop threw it into the bag.we noticed there were staff around but they never served us. He was very rude.the food in the dishes were dry not even replenishing them at all. We decided to walk away and ask for a refund, there was no problem with the refund. They apologised to us, saying she would go and have a word with him.

Regulars here. Consistently good food. Better now the mushrooms are on the deck. :) Carl the Chef is always attentive and checks in to make sure everything is ok; and it usually is.

Always a great breakfast. Carl does a great job. Staff friendly. Our go to place

Lovely spacious food area. Good for families, carvery has been great when we have been other food was okay too. Nice friendly staff.

Very respectful staff and lovely food, went down for a meal with mom and dad, tables were clean and the environment was overall fantastic. Couldn’t ask for a better place to go for a meal. Would highly recommend to others. Managers are very lovely and very welcoming especially the AM Dani.

I’m visiting from abroad and could only remember the name of one pub in the area. I walked and was greeted with a smile. The staff are all friendly, the Tuesday deal on pizza was a bargain. Happy to recommend the food

New tandoori pizza ⭐️ ⭐️⭐️⭐️⭐️ Service ⭐️⭐️⭐️⭐️⭐️ Staff ⭐️⭐️⭐️⭐️⭐️ Also a big shout out to the best Pizza maker (CARL) 👊 Always a great experience when Visiting this food venue

Food came missing items and not as ordered food quality was poor will not be using again.

Seating very stained Food ok Staff very nice

I'm not a pub person, but this one is really nice, comfortable and the food is good. First time I've noticed that one can order a 'small' plate for the carvery instead of a huge plate. Really good value for money.

Great value breakfast, very fresh, eat as much as you can, superb.

First time coming to this restaurant,customer service was 100% Carvery was beautiful,friendly atmosphere,definitely coming back. overall experience was friendly,clean,kid friendly great value for money I would definitely recommend this restaurant.

Nice breakfast but drinks expensive

Perfect lovely food defo buy from here again

A nice relaxing pint as they weren't playing any music, a nice change.

Very nice, good veg option too, very enjoyable, thank you

Where are in at 9 every weekend for brekkie, food is always great and staff are amazing

Always go for breakfast on a Sunday morning and the staff are brilliant and the food is fantastic! Even better getting there before my food is finger blasted

Absolutely amazing breakfast and staff. Lovely family friendly place

Food was hot and the carvery selection was lovely and cooked to perfection x

Wasn't a Carvery on the day. Others in the group weren't impressed with the chips but fish was cooked well.

Food was hot, plenty of it and cooked really well. Meat was juicy. Will buy again from here any time

After it taking 45 mins of time going up and up for delivery because food was still being prepared, when the order came it was missing items! When your trying to feed your family its the last thing you need, the food that was delivered looked like it was thrown in the packaging and packed by toddlers... Truley disappointed with this delivery

Good old fashioned pub with very competitive pricing for drinks and food. Friendly down to earth staff.

Asked for specific veg due to allergies… covered the food in all the veg I didn’t want.. absolutely disgusting! Sure they do it on purpose

The carvery here was good and they had good service. We were a large group and when they ran out of things they bought them over fresh once they were ready. We also had someone celiac and they were able to provide for that easily.

Sadly last few weeks the quality of roast potatoes has changed. Todays (like last order) are so hard around edge they cannot be eaten. They have very little potato inside and dripping in a ‘cooking oil’. Used to be a regular order but after todays (as I buy extra roasties) I will more than likely not order again. Either produce /cooking method or a new chef has spoilt this for me.

Very Nice Carvery Lovely Atmosphere Thanks To The Chefs Who were absolutely Lovely and Friendly

Nice Sunday carvery, lovely staff, tables and seats were not dirty but weren't very clean and the pub itself is not the cleanest.

We always enjoy the food and service but it looks inside like a refurbishment could be due soon.

Im a support worker and i bring my ladies here often they love it here and the friendly staff and can have a laugh..i just asked them for a score and they said 10/10

Fantastic food Pizzas was amazing. Fantastic service. Always goes above and beyond.

We ordered roast potatoes and they didn’t come and the mash was not potatoes it was swede. Not good

Friendly staff service quick and helpful food good needs a little more selection!

I booked this venue for my mothers Wake. Matt was very friendly & helpful. As the day got close I increased the numbers then on the actual morning I added more. This was no problem for them. Then a lot more people than I expected turned up but this was no problem for Matt, he just said that they would keep sending food as long as we wanted it & true to his word, delicious sandwiches, pizzas, roast potatoes & chips kept arriving. When I paid the bill, Matt only charged me for the final number that I had given, incredible customer service. Highly recommended

Delivered on time by pleasant courier. Food was delicious and hot. Thank you.

Better than last visit,but not as good as sister pub in merry hill. This visit carrots were mushy,peas were like bullets,the rest was fine.

Thank you,management, bar staff, chef's and catering carvery staff. Always a pleasure to be greeted and welcomed so warmly. Service wonderful, in such difficult financial times the plume still offers excellent value .Well maintained and always a cheery place to be social to locals. Congratulations to all soz we couldn't stop for the disco.

Very poor attitude I ordered 2 go large carveries My partner is in a wheelchair so we did hers first. Then i went, the chef gave me a tiny plate, I said go large mate. No its standard, said i would like a sausage, he said no. He then shaved the turkey, it could not have been cut any thinner you could see through it I know it has to be controlled but i paid £32 for two meals with lemonade

Went for lunch today, was amazing. The food was delicious and all the workers were wonderful. Would definitely recommend going for lunch! The girl working called Sasha was very polite and happy to help us

Great food, great service. Would give 6 stars if possible

Great food and everyone who works there is lovely! I think the girl who served us was called Sasha she was very welcoming and happy to help us!

Came in the other day for a carvery with my family, great food and great service! The young girl Sasha was very helpful too

Had an amazing experience here today! We had never been before and everyone was so polite and understanding of my sons Autism! Special thanks to chef Lisa for popping the pulled pork for the philly cheese fries on the side so my son could have cheesy fries as that's all he would eat. You've been amazing and we will definitely be back ❤️

The food was nice and hot. The staff were very friendly with good service.

Food was amazing! Staff were so polite and helpful.

Best carvery around Lovely food Lovely staff

Me and my mom enjoyed a lovely carvery here today, the staff were all welcoming and very friendly and the food was hot and well cooked. We will definitely be coming here again.

Delightful. Very hot. Lovely yorkshire. Very enjoyable. Well packaged.

I order for a stated time, and ever time I do, they keep putting the time back by anything up to 25 minutes, why ask what time you want it for, if they are only going to change it?

Visited for an all you can eat breakfast. Food was fresh and piping hot. Good value too.

Lovely food 😋😋 Good place to meet up with friends and family and have a massive carvery and wash it down with a few cheeky ones. Staff are always willing to help and assist... But the first rule not to do is be rude to the chief's.... Or members of staff.....

Okay place for a drink and a chill.

Mean portions of meat and soggy vegetables won’t be going again.

Cheap and cheerful pub and restaurant. Nice for a cheap midweek carvery and the midweek meal deals are pretty good.

Birthday celebration, myself ,my daughter, my wife , great food ,nice atmosphere and price .

What an incredible experience .went for a drink .came away with such an amazing afternoon . Land lady .bar staff and all the people visiting gave the experience of a close knit family . Thankyou to you all for a fabulous afternoon .

Showed to table by girl from bar left immediately. Very quite 5pm Tuesday. Sat for 10 mins no one came. One of the younger relative said she would order on phone this was a nightmare had to go back to bar to fine anyone to assist Ok that done. Carvery was disappointing roast potatoes were so well and truly cooked hard with no fluffy middle. I was told by 2 who had pizza that supermarket frozen were better with more taste. My family will not be going there again We also lost out on deals by ordering by phone as this didn't pick up

Good food, friendly staff. The building could do with an update.

Lovely staff and the carvery was exceptional for the price of £12 . This chain has got it bang on with the Sunday roasts .

Probably the worst Carvery we’ve ever eaten anywhere. The place was dirty, yes dirty the chair which was offered us to sit in was absolutely filthy. The only good thing about the Carvery was the meat. The serving area was awash with misguided vegetables that hadn’t been cleared in hours. Won’t return

Only asked for carrot and cabaage and got veg and stuff I really don’t eat someone hadn’t checked notes

Food was delicious as usual. Delivered on time by friendly courier.

The staff were very friendly and helpful with my food allergy. The vegan burger I had was tasty with a good-sized portion of chips.

Food was hot and arrived on time. Great job!

I must say this visit was one of the best out of the the other times that I’ve been as the food was cooked to perfection, the fish was cooked just right & the roasters was banging & the rest of the family who came said the carvery was well tasteful 5***** from me on this visit

Come here quite often and never fails . Massive shout out to Carl who always makes us feel welcome and makes the best pizzas around ! 🍕

Carvery had excellent choice of meats and vegetables

Carvery was lovely…. Very fresh and lots to choose from. The venue itself needs updating substantially. It’s very shabby inside and the chairs in the bar have got holes in fabric and springs gone. Such a shame to see it in such disrepair

Once again this place has got it wrong .

Me and my family come here every week for a breakfast and we are greeted all the time with a big smile and a hello from all staff. The food is amazing and we wouldn’t choose anywhere else to eat.

My partner and I visit this pub every other Saturday morning to have breakfast! We always make sure that we are there in the car park, waiting for the doors to open at 9am!! The staff are helpful, efficient and always willing to help especially the lady who always greets us with a smile at the bar and Carl, the Chef who is cheerful!!

Lovely experience, great staff who always make you feel so welcoming. Chloe was really helpful and went above and beyond. Will definitely be back here soon

Lovely friendly and helpful staff especially Luke. Excellent choice of food, Carvery, Pizza and Burgers with chips or carvery veg.

Fantastic experience and service for our family get together. A special shout out to chloe who looked after us. Nothing was too much trouble for her and so attentive. Would definitely come back.

Excellent customer service from Chloe! Really lovely food, great price and nice atmosphere. Chloe was so welcoming and super efficient. Many thanks!

Always enjoy the food here at the Plume. Staff are always helpful and welcoming. I have recommended this place to all my friends and family and now I'm coming on here to write a review! Thanks to Luke for the warm welcome and great service.

Lovely place Lovely food Staff is good 👍 chloe thank you for service Can not wait to eat there again

Absolutely love it here 😍 the food is amazing, breakfast lunch and dinner. Cannot go wrong! Chloe is such an amazing server she’s always so smiley and has a great personality. 100% recommend coming here!

Cozy atmosphere when I came by the one time and this lovely manager called Chloe was just a delight to talk and very accommodating.

Fast delivery and food still very hot thanks

Very unwelcoming and quite frankly not fit for service! It's a shame as the food was lovely, unfortunately the staff and manager have let it down completely it was also filthy! And furniture was broken!!!! Rushed service only had an hour to from arriving and were very very rude!

Great service and great atmosphere 👏 👌

Love me a good carvery, shame about the powercut today but that aint your fault, we will come enjoy your beef next week!

It is so good to find a pub that is not a restaurant disguised as a pub. The Plume of Feathers is a real country pub, family run by Landlady Shirley. great selection of beers and spirits, Shirley or James another family member are so friendly and welcoming behind the bar and always up for a laugh and chat. no hot food at the present but a good selection of Wyre pie company pork pies, sausage rolls, scotch eggs vegan also. If you're visiting Castlemorton it's a pub you have to try it's also dog friendly.

Crackin service Matt! Shame your rugby skills are not as good as your pub running skills

Carvery could have been a lot better beef very fatty not up to your usual standard hopefully next time we come it's a lot better

The food was nice however the rest of experience was absolutely abysmal. When we arrived the manager who was at the desk, did not even look at us or acknowledge us. After advising we had a booking she walked off to a nearby table, we shortly realised we were to follow. We then ordered drinks at the bar and the glasses were disgustingly dirty to the point where we couldn’t drink one of the drinks. When ordering food we asked to use a voucher we have in the app, when the bartender asked the manager to authorise the voucher she sharply said “you’ll have to wait” like a I said food was then nice. The restaurant was also uncomfortably hot and we had to keep popping outside to cool down. Furthermore when taking my children to get their bottomless ice cream a team member was “shining” the cutlery under the toppings of the ice cream. The ice cream was not frozen and was almost completely liquid then we were unable to get the small amount of 1 topping available as the huge tub of cutlery was in the way and the member of staff did not wish to move it when asked politely. Absolutely appalled. The whole place was also filthy.

As always, absolutely excellent food. Thank you for always reading the notes and for always getting it spot on :)

Me and my partner went a couple of days ago and was served by the wonderful matt who welcomed us very friendly chatty service was amazing definitely gonna be coming again the food was lovely

Visited there again with my family in the week and yet again very pleased with everything. Lovely staff lovely food lovely atmosphere. Can't recommend this place enough. Will see you all again soon.... thank you!

Went out for a friend's birthday first time visit will be returning soon as we had a very enjoyable day. Staff and food were fantastic 👌