Plas Coch in Wrexham

Amazing food, not sure what's changed in 12months but from 1* to 5* in my opinion. Great value, lovely with kids and understanding. Accessible toilets that fit a mum and child xx

Great customer service food was delicious aswell a little on the pricey side but worth the money the atmosphere was amazing

Portion sizes were terrible staff were rude and Not polite. When you deliver food to the table and you say thank you, they don’t acknowledge you. It feels like the staff do not want to work there at all.. When the food arrived, half of it was missing or they didn’t have Ingredients which was not said when ordered. Portion sizes were very much lacking compared to photos. And when arrived, food was burnt, and greasy. I am not coming back again

Very polite and helpful lovely warm food

Booked a family of 9 for a birthday. When we got there we was told there was no meat steaks gammon eg. As it was a large order i wrote it down what everyone wanted so went to order at the till ordered drinks first then ordered the food everything was fine till the food came i odered a meatfeat pizza and pepperoni pizza came, and the adult pizza is the same size as the child pizza. Ordered a ultimate beef burger and chicken burger came so waited 20 mins for them to bring the correct burger but by then the party had nealy finished their food And also ordered a thai prawn curry but they had no prawns so had only exrta veg instead. this is supposed to be a restauant there is no excuse as i booked 3 days in advance . THEY BETTER GET THAIR ACT TOGETHER. Not going again

Food was bog standard cheap and cheerful. Kids pasta sauce was very watery. Sausages on mix grill were mushy inside. Starters came quick. Loaded fries looked like they were from farmfoods across the road. Waited ages after finishing starters for mains, despite being asked by 2 different servers if we want our mains yes. Replying yes please too both. Kitchen door closer was broken so a loud bang every 10seconds, sitting near too this we left with headache

On arrival greeting was lacking not very welcoming . Didn’t really get told how to order or where to order. Drinks were missing from order and some of the cokes were watery not very pleasent. Food items largely unavailable and when food arrived their was orders wrong , incorrect or missing food items or is getting told when waiting that there menu items not available to chose something else ,

Food was lovely and service was great , only problem was menu was very small and limited

On arrival greeting was lacking not very welcoming . Didn’t really get told how to order or where to order. Drinks were missing from order and some of the cokes were watery not very pleasent. Food items largely unavailable and when food arrived their was orders wrong , incorrect or missing food items or is getting told when waiting that there menu items not available to chose something else ,

Lovely clean establishment, friendly and helpful staff, delicious food which arrived quickly, overall service was excellent. The only downside was I hadn't been told when I rang last week that the festive menu was only available when you booked, but we found suitable alternatives on the regular menu

Day the manager was amazing, as was the food. Really great experience

Two meals, out of three, bun toasted or under lamp to long sausage was'nt great. Not a great steak either, tasty mushrooms First round of drinks, tea pots were just 1/2 full of hot water, not even cup and 1/2

Excellent staff. Very helpful and reassuring with my gluten allergy. 10 / 10. Lovely food and with a 30% voucher off the website very good value.

Decided to have a meal out with my wife but was disappointed with the burger I ordered as it was red and raw in the middle. Would not recommend the burgers from here if you're not a fan of food poisoning. The fries and onion rings were great though.

Calm atmosphere despite being busy on Sunday, great classic pub food.

We always book a table on match days and even though it's extremely busy the service is spot on . Had an issue where my card charged me twice but they sorted it straight away . The food is lush too and quite often we visit for food that is not on match days . If I had one quibble it would be more bar staff on a match day

Typical British Food. Loveless, tasteless food. Low prices, lower quality. The Beer was fine and the online order Service absolut rubbish Layout. Half of the dishes were not available.

Good old pub food, you have to order yourself at the bar and then it's served to you. The reason for only 2 star's for service is that you do some of it yourself.

Lovely pub round the corner from the racecourse ground. As away fans we were welcomed and didn't feel out of place. Lovely desserts and nice pub classics to fill us up before the match. Using the QR code to order from the table was so easy. Excellent and friendly service by all

Lovely welcome. Shown to table and advised to order asap because 40 minutes between orders and food served. it wasn't a problem because we had plenty of time and understood it was a very busy night with the football on at Cae Ras. Food was great and very good value.

Staff always welcoming and helpful and food has been good

Lovely food - pizzas took a little whack le to arrive (after other food).

Great happy place to eat. Thanjs. We will return. ❤️

Very good value for money food was delicious and Service brilliant 😋

A warm welcome was had from the start. I was here to meet a long standing customer, who brought along his dog. Coming up from London, I was mite concerned that we wouldn’t be allowed in with the dog (as happens so often back home), but no one batted an eyelid, and the dog got her own bowl of water. All staff I encountered were friendly, helpful and very efficient, making a marked change from the humdrum service you get in London. Sarah, who served us our food, was lovely and great to have a smile, as indeed we had from all the team. Food was good, and was plentiful. I had a burger, but asked for no chips and a salad instead. Once again, not a problem. I really enjoyed the venue, and with its on site parking (free as long as you register your vehicle registration on arrival) it was very helpful. Definitely would be only too happy to recommend the venue, and will return when next up here. Well done to all the team, seen and unseen.

The plenty of parking. Good atmosphere, polite and helpful staff. Its pub grub but the food and drink was easy to order via app or over the bar. The food was plentiful, well presented and well cooked and competitively priced. We will return and I would recommend others.

Revisiting due to a first date anniversay, food was excellent and service was top notch.

We visited as it was my daughter’s 9th birthday. Booking was short notice, however we were given a table straight away, even though the restaurant was so busy, the staff were just amazing.. one lady in particular helped us move tables as we were originally by the front door and it was cold when the door opened, which was frequent, this lovely lady just couldn’t do enough for us. The food was amazing also. I would highly recommend this restaurant. Thank you Plas Coch, we will most definitely be returning again soon 🥳🫶🥰

Curry was nice frise OK the chips was a bit raw and the burger was very dry was very disappointing meal I a hole

Staff coped well with what was a busy day.

Total satisfaction with high standards of service and food.

.Ordering was so slow because of a very large group and no half pint glasses available needed washing. We order 2 steaks sirloin was inedible very tuff and the rump loads of gristle, the peas hard. We where offered a complementary drink or pudding but felt we could not stay there any longer owing to a number of very unruly children being allowed to run riot. We won't be calling again.

We had a nice visit to the establishment, the food was good, little sad there was no pizza as that's what I had planned to have, my kid had a nice time and meal and the wife enjoyed her curry. I had a a steak and ale pie and that was lovely too . Well prised with drinks in it's valuation too. Overall good experience. My only complaint was the table was a little dirty and we had to call over a staff member to come wipe it as it had a bit solt on and a little dirt

Booked a table for a group in advance to arrive and be told it had been cancelled via email. No email has been received and no-one could confirm the date it had been sent. We were advised that they don’t cater for large groups yet there was a party of 14 sat opposite us. Yes we were served in the end but only stayed as it was too late for us to go else where. Going forward I think we will be giving the pub a wide berth

The food was very disappointing, my wife was served fries instead of chips. It took ages to organise replacement chips. We will not go there again

Over cooked food and items not cooked correctly very surprised after a 40 minute wait

We ordered our meals, there were 6 of us, bought drinks at the bar, the lager was flat, the restaurant had the back door and the front door open and the air-conditioning on as well, it was bitterly cold, we shut the front door and asked for the back door to be closed as it was freezing, both females in the party are cancer patients so for the place to be that cold was uncomfortable, we understand that the staff are running around and are no doubt warm whilst doing so but diners are not, a little thought about that would go a long way. Food was lovely as were the staff but 5 meals came out together and then around 7 or 8 minutes later came the last meal, it was pizza from the pizza oven but surely it should have been timed better? And when it did come out of the oven, the girls stood finishing their conversation whilst the pizza cooled. We have been quite a few times to this place and it's always been a pleasant experience until this time. Would have to think about returning there as we came from the Wirral so not just 5 minutes away.

Sorry but our experience was sadly not good tonight. The only positive was the young lady who served us, she was very polite and did all she could to put our order right and was very courteous. Guy on greeting table not most effective nor energetic did not inform me of having to sign in car park and when i asked later he looked at me like I was simple because i didnt know you had to and could hardly be bothered to talk to me. Ordered two steaks one well done the other medium after 40 mins turned up very rare inside. One sent back was then returned to us cremated on outside and still raw in places on inside. Waited so long by then couldn't wait much longer by sending it back again. Needs friendly manager. Were only told of delay on orders after I had paid in full,bill more than expected as not told type of lager not included in Steak offer. Was a real shame as last time we came here our experience was completely opposite to this.

Great food ,excellent atmosphere Excellent service

Great place for a bite after seeing a show at William Aston Hay

Always good value for money and staff so friendly and helpful

Great food lovely friendly staff one off my favourite places to eat 😀

Staff were amazing with catering to allergies & intolerances, made sure everything was safe for us to eat. Quick service at the bar and when ordering too. We only waited maybe 20-30 minutes for food which wasn't bad. We were out within an hour of a reservation happy and stuffed

Excellent shopping destination, with a great choice of supermarkets. I always do my Marks and Spencer, plus Sainsbury’s shopping here as it is so convenient.

Took my grandad for a meal here the other day. Quite good prices, but the food was fantastic. I highly recommend the plas coch

Always happy with the food and service 😊

We always enjoy visiting this restaurant whenever we get the chance. The food is delicious, and the atmosphere is pleasant and cozy. It's great that everything is always top-notch. I recommend this place to anyone looking for excellent quality and good service.

Really clean and friendly environment. Welcoming and lovely staff

Excellent , service was great , food was amazing and restaurant was very clean

Good food, nice friendly staff, have been on various occasions and have enjoyed every meal. Granddaughter loves the pizza.

Food was ok . I ordered my gammon well done it came out at best medium, even after they changed my meal it still wasn't well done, wife ordered medium to well done steak, it wasn't even medium

Regularly come here and have top quality service every time! The food and drinks are always at a high quality, and the staff are all super friendly!

Food was excellent nice and hot perfectly cooked the waiting on staff were lovely and polite cannot fault the place

There was 8 of us food arrived very fast and hot but just the quality to the price was bad £13 for a small burger just 2 small patties

Great place to have food and drinks

My daughter asked to come here for her birthday meal. It was ok, not at the standard I expected from previous visits. I got the Donner kebab and the small amount of meat I did have wasnt hot. For 13 quid I expected more from this meal. Kebab shop prices not kebab shop quality. The bun on my daughter's chicken burger was burnt and we waited quite a while for our food. Not the best birthday meal but not the worst. A nice touch would have been for the staff who sat us to have said happy birthday to my daughter as it was on the notes and it wasn't overly busy.

Great service, always happy to accommodate. Well cooked pub food with a good variety for all. Park out side with a beer garden. Large car park . Plenty of room inside for family get togethers

Food was cold chips looked like they had been in and out the fryer so anemic One member of staff her t shirt looked like she'd had it on a week rude looking over her glasses at us, looks like she could do with a good wash, didn't even ask if we wanted condiments or come back to ask if everything was OK will def not come back 🤮

Absolutely lovely pub, super friendly staff, made my children feel very welcome, everyone loved my 1 year old twins, and my older lads, food was ordered came within less than 15mins was hot and was delicious would certainly visit again, decor is lovely and cosy too, will be visiting very soon asap

Staff were rude seemed unable to comprehend or let alone read basic English and got an order wrong after double checking twice to make sure 👎

Amazing place Sunday lunch is amazing

I always have excellent service when I come to the plas coch, we come for any sort of family event as we know we can rely on the staff to give great service and help us with whatever we need. Even in party’s of 10-12 all the food is always perfect!

The first time we have been to the Plas coch for a while and I have to say we had a lovely time.We ordered a drink at the bar and we soon found a table and ordered food.For food I had the Burger&chips and my girlfriend the lasagne both meals were well presented and very tasty,I had the extra fries as the last time I had fries here I think I counted 17.Will be back in the future.

My family went to the Plas coch Wrexham last month for a birthday meal. Due to the kitchen staffs incompetence my brother was rushed to hospital with a reaction to shell fish that was cross contaminated on a mixed grill, after half the food was raw. My 1 year old nephew also had an allergic reaction to the cross contamination on his vegan meal that had eggs in which he’s also allergic to. I had to leave the meal half way though to rush my brother to the hospital to prevent him dying. And have been told by Ruth Powell Head of Technical Services that is doesn’t deserve a refund, when I also had to spend the night in hospital with my brother leaving my pregnant wife with my mother who was very distraught due to whole ordeal. Appalling customer service from head office.

We book for a large party here every year before going to see a panto. The food is excellent shame no pizza though. Merrill always looks after us and her staff are a credit.

We had a family get-together ❤️ it was amazing food hot and all served together children loved their meal and the park bonus 👍 atmosphere great staff outstanding lovely place to eat nothing any trouble loved ❤️ it

I would just like to say a big thank you to all the staff on Thursday afternoon. My Nan was taken ill in the restaurant and passed out. I cannot thank the staff enough for all their help. I didn’t get any names in the panic but there was one lady who was extremely helpful all the way through and two of the young men that helped her get to the car. I cannot thank them enough for all their help. I would just like to inform you at head office what wonderful staff you have at plas coch and pass on our thanks for everything they did.

9 of us visited here for a birthday lunch. We all ordered food and was told the wait was 45 minutes as they had a few orders on. 1 hour and 15 minutes later the food came out. 5 minutes before this we were told they did not have one of the meals and to choose a different meal. Why they didn’t tell us sooner I don’t know, because that person had to wait longer. When the food did come out it was cold, items missing from the meals and veg that had looked like it was kept under the heat lamp for quite some time as it was dry and hard. We had a round a drinks for the wait and the birthday person was offered a free dessert. As we did not want to stay there we declined this and asked for money back. Well the face and attitude of the manager was horrendous. Even the bar staff had attitude. Safe to stay we will NOT be returning again, my partner was so upset and apologised to the guest for the poor service we received. It should have been the manger and staff that apologised. I think we only had 2 half hearted apologies throughout, and they could not care less when we left. Very poor service and I would avoid.

Our waitress Sarah was absolutely brilliant Explained there would be a 25 min wait as it was really busy, kept us updated throughout- did the meal check and was very polite and friendly throughout

Called in on our way to the rugby. Great pub! Surroundings were good. Friendly, chatty staff, and our food was lovely. If you are in Wrexham then go there!

Staff are very polite and very helpful

Food is good and portions are not bad for the price

Decor a bit dated but staff and food made up for that. Excellent meal. Two drinks and two courses £37 which we thought was very reasonable. Now we livecin the area we will be back

People who work there really friendly Food and beer top class

Always really friendly and polite here :) Food is always spot on too! Definitely recommend to anyone to come visit or if planning a meal out. Daz the manager is always really welcoming and friendly. Always has a smile on his face! Xx

Amazing good, great atmosphere and reasonably priced. What more can I say or indeed want.

Food was delicious. We were 30-minutes too late for Sunday Roast, but fish and chips and steak and ale pie were very good. Staff was very friendly and helpful.

Staff all friendly,food reasonable priced and tasty.

Came in drank nice beer, ate a nice gammon steak and had great service from Nia and the manager and the bar staff.

Visited around 2.45 July 16th staff very attentive. Ordered from the lunch menu. My husband had fish & chips. I had scampi & chips. Food was freshly cooked to perfection. Definitely go again.

Brilliant staff and food shout out to Libby

Tables are always clean and service is efficient, food is always lovely and the staff always check in to make sure everything’s ok

Friendly staff who were very accommodating and attentive.

Popped in spur of the moment and was greeted with a friendly welcome. They were able to accommodate us (4). Even though we didn't pre book which I didn't know you could until I searched online using the free WiFi so have booked for our next visit next Wednesday 10th for the curry night. Can't wait.

Another lovely visit, staff friendly and welcoming, food was gorgeous, I had the fish and chips, my husband beef lasagne food was hot and cooked lovely, our waitress chatty and helpful.

Very friendly and helpful staff, polite and nothing was too much trouble

I chose the Plas Coch specifically because of the 20% off offer. I signed up and got the code, then booked a table for Friday teatime, the first time I’d tried taking my three children and my grandson out for tea. I tried to order through the website but there was nowhere to put the code, so I went to the bar and queued instead. I gave the server my code and read out the items from my basket. It came to the same total so I asked if she had put the code in. She said yes, so I paid. But she didn’t give me a receipt. And when I checked the menu afterwards I had paid full price. It really soured the experience. The server for our table was lovely and staff were clearly engaged and happy, just a shame it was a poor experience trying to redeem the code. Food was fine.

Food was so good staff r nice too wud come again my son eaten all his food I had Sunday dinner partner had mix grill son had sasuge and mash

We where on our way home frim a tripand decide to pop in for a bite to eat quick and easy. Pub grud. Know fuss. We eat here quite often and gave alway found the food to be of good quality and position size. The surf &

Clean and tidy, food was hot and presented well. The staff were amazing served by Jess who is great at her job. had an interatcion with the manager on duty who was a credit to the pub and went above and beyond with a smile on her face.

Staff really helpful showing us to our seat and we can order either through the qr code or can order at the bar .service was quick and meals were nice and hot and prepare to how we asked .So overall i would really recommend the plas coch either for a family meal or just the two of you

Staff are always helpful and friendly. Consistently good food at an excellent price. Very clean and pleasant surroundings.

Went in at lunchtime for a drink and food, stood waiting behind a couple ordering food, a que developed behind me, lad on his own behind the bar looked like he didn’t have a clue what he was doing. A guy walking round collecting plates with no thought about helping him serve, a girl came out from the back behind bar and just stood there and didn’t help serve. After 25 mins waiting to get served at the bar I walked out and went to the Acton pub, which was busy but got served within 2 minutes.

Great service and excellent food

Haven't been here for sometime don't know why we had the set lunch can't fault it and the service was excellent nothing to much trouble we definitely be going back

Food is always good quality,drinks are expensive really for a family pub/restaurant,staff are normally good also

The staff were really friendly and helpful. The food was excellent and was served in a timely manner.. Would highly recommend to anyone.

Refurb done....more pleasant area..specials and 2-1 gone much easier smaller menu. Staff spot on...all good.

Fast and friendly service and very good food

Had a lovely meal at plas coch and amazing service from the waitress nia. She was very hard working and made the experience for us all very enjoyable. Will definatly go back again.