Based on 6 opinions finded in 1 websites
Based on 6 opinions finded in 1 websites
Nº 434 in 877 in Brent
Nº 38 of 62 Other cuisines in Brent
Opinions
Racially profiled by an unidentified and menacing “store detective”. I walked into the store and saw their “store bouncer” to the right dressed in tacky sweatshirt and white trainers. Upon seeing me enter the store, this individual, who had no identification, proceeded to stalk me through the store every two minutes and didn’t stop until I sought assistance from a member of staff with an inquiry on an item I was looking for. My experience was thoroughly uncomfortable and left me victimized, ruining what was a wonderful evening. I would recommend that if you’re a person of color, Amazon is probably a safer and more welcoming platform to conduct your shopping without being made to feel like a criminal due to no fault other than the color of your skin.
Kevin R . 2024-07-21
MORE AT TripAdvisor
Really disappointed. I asked for one small bottle of orange juice & one celery juice. I was charged extra 0.50 p for each bottle, just because is not cup🙄 Never happened before. I’m traveling, I needed my juices to go with me, not to drink straight away. Small bottle of juice cost £7.00 and oranges was squeezed with skin, not pealed🙄🙄🙄 I was in hurry, everything was packed in the paper carrier bag, took everything to the car and later, I noticed that bottles even was not full of juices!!! What a cheating way of selling juice!!! Never will leave again without checking and never will buy orange juice squeezed with the skin. It’s tasted bitter and is not healthy a tall!!!
irideclark . 2024-03-17
MORE AT TripAdvisor
Planet Organic is a dream. So glad it opened in our neighbourhood. They have so much great stuff and staff are so nice. It’s such a great shopping experience. Love popping in there every day
Caroline H . 2022-04-04
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Fantastic, reliable service both in-store and for deliveries. Stefan is an amazing manager and a hero! after one delivery slip-up in all the time I've been a customer, he handled the situation so well and even went to the extent to arrange a private courier to get the delivery to me outside of delivery hours. This delivery was for my disabled brother who relies on Planet Organic produce and it meant the world to us to have such amazing treatment. Couldn't be more grateful to be a customer of this store specifically, thank you Stefan and everyone who contributes to the outstanding service of PO! x
Yannick . 2021-02-15
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El mejor café que he tomado, hecho a pedido, personal super amable y el lugar estaba extremadamente limpio. Me encantó ! ! ! !
Claudia P . 2020-10-10
MORE AT TripAdvisor
Enjoyed a big bottle of Fruit juice & hot vegetable soups . We get every item in groceries which is organic. Seating area is nice
sairamn . 2020-02-22
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18 Opinions
“The customer is ALWAYS right”. Have you never heard of this saying considering you operate a coffee shop?! We rocked up for a quick drink prior to a gig in Wembley Stadium on June 29. I asked my husband to hold our chosen table while I nipped to the loo. Immediately I was accosted by the extremely rude and aggressive security guy working the door on June 29 (tall, white, British, unpleasant looking) who told me I couldn’t use the loos until I bought a drink. How dare he assume I wasn’t going to buy a drink?! Would you rather have your customers pee while purchasing a drink?! I explained that my husband was holding the table while I used to loos. He aggressively insisted I should buy a drink prior to sitting down or using the facilities. Is this how your cafe chooses to treat PAYING customers?! I understand you’re right by a big stadium so have a lot of passing traffic but if you’re going to suspiciously assume every patron is solely there to use your dirty toilets and not buy anything, you should NOT be operating next to Wembley stadium as this attitude will lose you genuine customers who you should be trying very hard to hold on to in these economic times! You should be grateful we bought a drink (because we were parched and hot!) despite your rude door security! I hope you go out of business! To slightly prolong your longevity in a market that’s saturated with coffee shops (that serve better coffee!), I suggest you teach your door security guys some basic manners. And most importantly fire that rude guy on a power trip who was “manning” the doors on June 29. I will be making a formal complaint against him to your head office.
33 Opinions
Ox & Gate is a great spot to watch any sports available on the television. The seat where I sat looked like it's seen better days. I sampled the margherita pizza and it's fair to say absolutely nothing to write home about.
30 Opinions
Fuimos a desayunar hoy, pero después de gastar una fortuna en compartir un plato y dos cafés, nos sentamos en lo que solo puedo describir como un café sin ambiente, esperamos más de 20 minutos para tomar café y el bagel y los frijoles fueron realmente decepcionantes por el precio. . El más pequeño trozo de aguacate y simplemente carente de este ambiente de "increíble comida vegana" expulsa afuera. Lo siento chicos, no volveremos.
449 Opinions
We went in for a coffee. Staff were friendly. However there was a spillage and the staff member used the blue cloth to clean the tables, and then the floor. As far as I cooked see she did not change the cloth and proceeded to clean the counter tops. I know costa employees don't need hygiene training as they don't technically touch the food but this was gross.