PizzaOro in Norwich

Tonight (5/3/24) we ordered pizzas from H&S BBQ and came to us mouldy when I called them they thought it was funny that the pizza was off then said that they will bring a new one out to us I said no thanks I’d rather a refund and ignored me while I was on the phone and still took orders then hooked me off. As a chef myself I was disgusted with the order I will also supply pictures of the mouldy food

A lovely family meal out, the lunch time buffet provided multiple choice and the ice cream factory was a big hit with the kids.

Ordered PJs for delivery a couple months ago, waited ages, called, got told it was on the way and hung up on before we could ask how long and then it arrived cold another 30 or so minutes after that call. Long story short, complained to HQ and received a voucher. We did it for collection in the hopes the service would be better and to give the benefit of the doubt. My partner has a dairy allergy so we ordered a vegan pizza. As we waited in store we saw them finish up the order. My partner said he thought he saw the guy cut a normal pizza then use the same tool for the vegan one. I said that it must have been a vegan pizza before as surely they wouldn’t mix dairy tools with non dairy? Nope, we shared the pizza and my partner since then has been ill, so seems there was cross contamination from a dairy pizza to a vegan one. Not only is the service poor consistently, it’s actually dangerous to eat here if you have any allergy’s or intolerances. Just don’t bother at all. Dominoes is a few doors down, they may be worth the try instead.

Great place for delivery from Pizza 🍕 to kebab or chicken 🐔 lovely hot delivered meals love this restaurant.

Absolutely rubbish service was making a phone call order as he said they were delivering and half way through my call he said madam madam madam no no no I can't deliver that just because I wanted to swap a pitta bread for a tortilla wrap, was very rude and hung up the phone never will I ever try and order from them again. Awful service