Pizzaholic in Newcastle upon Tyne

Still waiting for the food ordered 2 1/4 hours ago (and the app says it’s delivered). No vegan cheese left so was asked if we could have dairy on a vegan pizza. No offer to refund the extra money paid for vegan cheese, and nothing else offered as an apology. We’ve tried calling multiple times for an update but there is no answer on the phone.

Ordered food and waiting for 2 hours. Never arrived and no update absolute joke

Ordered from here and my order took over 2 hrs to arrive, food came freezing cold, i tried ringing the shop 12 times with no answer at all, the delivery driver was understanding of my frustration and attempted to ring the manager of the store who also did not answer, will definitely not be ordering from this place again, and would definitely not recommend

Pepperoni is the best choise for me🤗

food came 2 hours late the onion's on pizza are very hard as if they had been left out won’t be goin back

Do not order through Uber Eats. A scam. You won’t get your food.

Chillingham road one - ordered and 2 hours later, food still hasn’t arrived - no one answering the phone either . Ridiculous

Don't waste your money. Place is disgusting inside. Pizza had a funny taste would avoid this place there is much better out there late at night

Food was awful, I ordered the munch box 2 and instead got the wrong type of pizza thag looked like it was from a cartoon, a dry chicken burger, a chip and kebab wrap and the worst cheesy chip, an to top it off the driver was 40 minutes late awful. Waste of money

Definitely the best pizza place I ate at during my holiday in England.

absolutely shocking service didn’t send food. spoke on phone they said they would ring back and never did.

I didn't get my food so i complained.They eventually delivered my food,it was stone cold,felt like it was 3 days old.Once warmed up and bit into there was a needle under the cheese NEVER ORDER FROM HERE

After I see lots of advertisements in social media finally I order tonight from them … pizza dough was like for few days ago not fresh at all and pizza test like cardboard everything was disgusting 🤢 like you get food poisoning if I eat that .. so me and partner put everything in bin after spending £40 what’s a west … I recommend never order from them … food it’s rubbish from here 🤢🤢

This has to be the worst pizza I’ve had. The dough tasted like it was from 2 days ago, so hard and stale not very nice at all. Chicken wings have been deep fried and bbq sauce thrown on top. Not a good way of making the wings. The chips was the only best thing and they wasn’t that good. £40 for just the chips to be okay. I give in with these food places.

inedible food and not fresh. will not be going back anytime soon

One of the worst chicken kebabs I’ve ever had.

Please don't order from here!!!! My god... So this is what £4.50 gets you....and missing two drinks and pizza is burnt!! ...wouldn't bother calling the place, they hang up on you... absolute wast of money

Please don't order from here!!!! My god... Chips are raw, pizza is burnt, garlic bread has hair in it....and missing two drinks, wouldn't bother calling the place, they hang up on you..

£40 for a 12 inch pizza and portion of poor kebab meat… Avoid at all costs. Also took 2 hours and I live down the street.

The pizzas are so tasty. They have the biggest pizza in Newcastle. I totally reccomend it.

Food good hot and fresh, friendly staff, always good quality especially on busy nights

Food is lovely and delivery service amazing, couldn’t find our address, called and shared love location here within 5 mins of calling. Excellent service all round considering the time we ordered! Be ordering again :)

Food arrived quick, still hot and was very tasty. Will definitely be coming back again, the delivery driver Sasi was very friendly and made the order feel more personal. Will definitely be coming back for that reason.

My driver (Sasi) was fast to deliver and all my stuff was in good condition. Thank you Sasi

Food ok. Staff kind of ok. Management horrible. Owner you gotta pay your staff first, not just acting like a boss, everyone can do that!!

Order hasn’t arrived and staff don’t answer the phone. Horrendous service to say the least. Was told 15 mins on phone, it’s been 1 hour and 20 minutes

Imagine paying for something on your order then they forget to bring it and say I didn’t pay for that even thought you pay whatever Uber eats shows on the total.

(DO NOT ORDER FROM HERE.)Not worth the money we paid for it and food was totally disgusting.paid £25-30 pound for meal deal.got nothing more than a child portion.(TOTALLY RIPPED OFF)

Very good service and food... Now the shop and service is getting improved.. Fast delivery..******

The best pizza in the town.Fastest delivery ever i had.

Food arrived late Was freezing cold by time it got here Food looked like something I would feed to my dog Phoned up and explained to the manager and after abit of rudeness of their behalf they said they can offer me free delivery and a free drink next time I order but I won’t be ordering from here again

If i could put 0 stars i would. Diabolical service today. Food was due for 6pm. A car pulled up outside and we weren't sure if it was our take away. Driver didn't call our phone or attempt to call the buzzer for our flat. He sat outside in his car for 20 minutes vaping and drinking his energy drink. After 15 mins he took a picture of the building and drove off. The restaurant then declined calls, pretended they couldn't hear after passing the phone to someone. When we eventually got through properly, they assured us it was on its way and it would be warm. It was not. It was stone cold. 50+ minutes late and Diabolical service. Driver didn't say a word when he came the second time. Just handed the food and walked away. When he drove off he was texting while driving. Small light blue car. Disgusting.

Hmmm, waited a while and was given a pizza that was totally different to what was ordered. I ordered a Mexican, God knows what I got - was not a Mexican. Also ordered a garlic bread with cheese, which had no cheese. Got the feeling like the staff were so disenfranchised that they really didn't care. It's a gold mine, but really lets itself down. Come on, you're better than that!

Literally paid 60 quid and didn't even deliver the food

2 hours late it was dry and wet stone cold disgrace paid £56 for a 32' NEVER AGAIN

Services was disgusting never again will I go to them ever again spent £60 on order got update it was here and wasn't 1 hour later after waiting 2 hours to start off with it came it was freezing everything wasn't all there what I ordered and the delivery driver had his partner in car and were laughing before getting out off boot off car and very upset spending that much to go straight in the bin forming isn't the word !!

Totally disgusting of what we got.appauling for the price we paid.would never order late night food from here again.(NEVER EVER AGAIN)

Excellent pizza and reasonably priced.

Unreal atmosphere, lighting puts Blackpool to shame. Service with a smile. Nifty little touch screen to order on if you don't want to talk. Always get what you asked for. Home of the 32inch pizza. Great deals.

Absolutely terrible ordered at 2.10 by 4.15 food still wasnt here, no answer on the phone either. No wonder theres so many bad reviews. Shocking to have on just eat as I thought they would be more on top of who they had on

The food was very warm when it arrived and it tasted incredible

I just got chips and what a dissapointment, some are raw inside some are rock hard, and the price for it £2.50 which is an absolute rip off for the amount and quality of chips.

Ordered on the app, never delivered or sent anything to indicate the order had been cancelled.

Absolutely poor. Ordered the 32 inch pizza to split between 8. Took an hour to get to us which is fair enough. Opened the box the pizza was cold. Rung up asking for a refund they said they couldn’t do anything. Poor customer service. AVOID

I ordered food from here and it didn’t show up two hours later (on the Pizzaholic app it was showing as delivered) so I contacted the store who asked if I could wait 2 minutes while they checked where my order was and left me waiting for 15 minutes before I hung up and tried to call again multiple times - all of which got declined. When I went to the store I was met with deceitful staff who claimed they had rang my doorbell, knocked at my door and tried to call me - none of which was true. They also tried to tell me they weren’t able to refund my order in store, which was a lie as they were easily able to do it 5 minutes later when it suited them. We regularly order from Pizzaholic, but absolutely NEVER again - disgusting service.

Great for pizza with very friendly staff. Definitely my go to.

Food didn’t even arrive. Was very disappointed. No answer on the phone, waited for three hours and wasn’t even a particularly large or difficult order

Best pizza and kebab, great value and fantastic service! Highly recommended *****

Massive 32 inch pizza very nice!

Ordered a 14inch pizza and chips and can honestly say the food was incredible. I live about 5mile away and the food was on time and still very warm. Pizza was perfect and the chips were fantastic. The sauces were incredible. Very nice and would highly recommend it. Will definitely be ordering again. Thank you very much!!!!

Absolutely disgraceful my food was an hour late it was cold and just poor quality last time I ever eat here again can't believe I spend £25 it's absolutely shocking

Just had 32 inch half half. Half margarita other half chicken pepperoni peppers and jalepenos. Really tasty. Got piri piri chips, wedges and garlic sauce. All well worth the price

Fantastic pizza, great service.

Next family gathering I will definitely be getting the 32’ to try. That’s if I can fit it in the car 🫣🤣

Used to work security at tescos across the road Staff at pizza police was always going the extra mile to sort a man his supper Pizzas very well cooked and size of the 30inch ones had some fun watching folks squeeze those in their cars :p Haven't had one before get yourselfs along oh and try their nacho cheese nommmnommmmmm

Fantastic food great service well recommended.

We had a largest pizza 🍕 😋 in the UK 🇬🇧 pizza was delicious 😋 and juicy, spicy 😋 full of flavour we enjoyed. Thank you pizzaholic Definitely recommend You can see full reviews in Youtube Jahan traveller

I got he 32 inch pizza before and it was the best and really quick to make

Do not order from here even if is the last place open! Ordered from here over 4 hours ago now and every time I call them asking where my food is, they either completely blank the call or come up with some crazy excuse of why it hasn’t arrived. Most commonly blaming the customer for not answering the phone or providing the wrong contact number. Utter disgrace and going to bed hungry, so at no cost should you buy from here.

Fantastic service definitely 10/10 🌟

I just Love Pizzaholic, Pizza’s are fantastic, my fav is the Cheesy Garlic Bread. The Staff are amazing and go above and beyond . Try Pizzaholic you won’t regret it 🍕💯

Pizzas are lovely and great choice of sizes!! Kebab really nice will deffo order again

Excellent food well worth the 12 mile round trip to get it ... had the large wrap really nice ... will try the 32" pizza one day 😋

Average pizzas used a couple of times. Garlic bread with cheese was burnt, hard and cheese was crunchy. It was overcooked and not enough cheese.

2 hrs late pizza was cold and wine was watered down. There was something in the pizza a hair but not from a scalp more like a pubic hair

Absolute joke, watered down the wine, food was freezing and 2 hours late. What on earth kind of business is this. Do not order

What a waste of time… two hrs ago order was placed… still waiting, thats great service, definitely order form here if your on a diet, as you don’t get any food to eat… never again…

Best service ever . Loverly food 100% recommend!!!!!!

Made an order 1.50am into Thursday morning its now 3.34am. Order was supposed to be here at 2.45am latest. After 2 phonecalls with staff and apparently my order being out for delivery at 3am although I live 5 minutes down road they are now blanking my calls. Absolute joke of a shop wouldn't attempt to ever order from here again. Go elsewhere ladies and gents.

Food delivery was extremely late and upon first delivery the vast majority of the order was missing and upon second delivery the food was under cooked and items were still. So all in all it took roughly 2 and a half hours to receive part of our order. Was the price that we paid we would expect a better quality of food and service. I will not be ordering from here again.

The women in there has some attitude, if she wants to be miserable at work and take it out on customers, she should find another work space, what a fool

Would have gave it negative 10 stars if possible absolute rank they must be tramps serving food like that to people after making them wait 4 hours then banging them back out of bed after not showing up for 4 hours so getting woke up at half 3 in the morning for soggy pizza frozen chips stale kebab ergghhhh honestly need shut down be busy cleaning days on eating days I tell ya Bohh they need shut lucky av not went and slapped the chef with the pizza

Spent 40 quid on an order that never came

Pizza and kebab was nice. Chips weren't too bad, but the salad wasnt good and the pitta bread was stale. Would've been 5 star otherwise. Staff were pleasant. The customer side of the take away is run down with the door almost hanging off its hinges. Not a big deal since we were only there 15 minutes.

Delivery £15 for two items, however arrived late. Both pizza and garlic bread stone cold, garlic bread tough and bland. Pizza might have been OK if hot or warm, but nothing to write home about. Over double the price of my usual takeaway for very subpar food. No offence.

I ordered food last week Thursday with my girlfriend, we got home and it was cold we rang up and said there’s a problem… they said come in throughout the week next week I have came today and no refund or new wrap. The guys are clueless in here SHOCKING

Staff are extremely rude, apparently it’s my fault they didn’t receive my order? Took nearly 3 hours to arrive and items are still missing. Will never order from here again, absolutely shocking

Massively over priced. Mediocre food at best. Pizzas are bogo standard and way too expensive. Sundries are massively overpriced. £5 for 6 frozen soggy onion rings. WHAT??? And they cant even make gravy 🤣 It's only popular coz of its 32" pizza. Go somewhere else unless you want to overpay for a bog standard novelty. Shame tho coz the staff are nice.

Fantastic place to go for a walk and fresh air cafe for cuppa and hot and cold food and great tourist attraction.

Still not got me food I’ll be down tomorrow I

Pizzaholic! Where Pizza Dreams Come True! I stumbled upon Pizzaholic in search of a slice of heaven, and boy, did they deliver! My taste buds are still doing the happy dance after devouring their pizza and kebab combo. It's like they've unlocked the secret to culinary bliss. The pizza was so good; I almost considered proposing to it. And the kebab? Let's just say it's the real MVP – a flavor explosion that left me questioning why I ever settled for plain old salads. Pizzaholic, you've turned me into a pizza romantic. Move over, Shakespeare – there's a new love story in town, and it involves me and Pizzaholic's irresistible creations. Bravo!

Boss man has converted this place into one of the best "british style" pizza in the North East, if not the UK. Very attentive staff who will ring if there is any issues with your order. For example, we ordered a Vegan Pizza, and bought a dip with milk in - they rang to ask if we knew about this and offered to change it for something else. If they get something wrong with the order they are very helpful in replacing it - I think the ownership has changed, as I believe the quality has gotten much better in the past year. Also they do a 32 inch pizza which is crazy, 50 cent order 2 of them - absolute mad man.

The bus was just the gym and burgers for the people who had the gym before and burgers for dinner and burgers for dinner and dinner with a few beers and burgers for dinner and dinner for a dinner dinner with a friends and family and a few other people who want me dad to see me dad and burgers for dinner and a curry in the morning for the people who are in my little lad back from a good weekend in Wales with the family who was just off to

Ordered the famous 32" inch pizza which never came because it didn't have a box. Disappointing.

Never seen a 32” pizza before. Best one

Oh God the most awesome place I've ever ordered Food from 😋😋😋

but in a massive order at late notice and it all came hot and on time. It tasted great I'm impressed with the staff great job.

The best pizza i had in Newcastle. 👍

Great food! Highly recommend lovely people! This was a recommendation from Matty!!!!!!!!!!!!!!!!!!!!!

Fantastic pizza very impressed. Would definitely recommend a visit. The 32 inch pizza is very big so if your a big eater go for it.

Decent place. Decent food. Love the hats

It's expensive and I ordered 18 pizza mexican but they gave me with pepperoni I asked them to replace however they said no . I don't recommend anyone this take away.

Garlic sauce fantastic. Bit spenny when there aren’t any deals on but way better than it used to be

Pizza was cold and staff are so rude don’t order from here ever I mean it the pizza isn’t even a good quality

Food tasted O.K. But very disappointed with the amount of food you get. They need to focus on the food and not the packaging it came in.

It came 10 minutes pass the latest promised time of estimated delivery and we waited for an hour. The food itself was cold and of poor quality and we paid £35 for the privilege. Will not be using again. If you are thinking of take away for the night I would go somewhere else.

Pizza was cold, base wasn't cooked properly & wrap had nothing in Only great thing was the bottle of Coca-cola

Pizza was actually nice but the driver short changed me and I was over charged for an extra garlic that I didn’t receive

Great food thanks to Amber I will be ordering more food from here but think 1st driver messed up but Amber kept to her wored as love there food and never wanted to have to go else we're now thank you Amber I will still eat food from here

I’ve never seen worse than that shop, they charged me extra £6 and the food was so bad