Bigg Market Chippy in Newcastle upon Tyne

One star is generous if I could rate minus I would. For starters, the man taking my order failed to ask what size portion I wanted and just wrote down the most expensive one. What I got said “served with chips or salad and a sauce” so when I was just handed a wrap I questioned that I thought it came with chips. To which I was told “oh they’re inside the wrap” I thought this was odd because that just made no sense at all. It came as no shock when there was infact no chips inside the wrap either. Because why would there be 😂 I didn’t lose any sleep over all of this because I wouldn’t have ate chips if it came with them anyway it was just the principle and the fact the man had lied. What I did lose sleep over (3 days worth of sleep actually) was the food poisoning that came the next day. As a lovely reminder of my experience, I spent the following day vomiting none stop and even the sight of walking past the place again made me throw up 😂 I’ve had S&D for 72 hours now, the ONE TIME I don’t check reviews before going somewhere 🤮

Very rude staff. Apparently my number was called three times, “we called you three times” in a very selfish way. I was stood there the whole time and they didn’t hand me my food every time they called my number. They’d call my number and then do nothing about it. Absolutely ridiculous.

Some of the worst food I’ve had in years we ordered 3 Kebabs with chili and garlic sauce however none arrived, we upgraded to large and received a pitiful amount of food, at first I thought I ordered a kids meal, the Kebab was dry and the chips were raw and don’t have the energy to explain the pitta bread! Tried phoning the shop numerous tries however they haven’t answered and can’t get through. Eventually got through to them through the uber driver and they deny that our orders even had sauce and refused to help! I would avoid this place like the plague!! Would not recommend and highly disappointed!

Had us waiting for half an hour and gave us a fish out of the counter that had been sat there as long as us, which was a small fish even though we had asked for a large, and it was so tough to get into it was ridiculous, we watched him batter and cook large fish and he still gave us small

Paid extra for 'large' but barely had a handful of chips at the bottom - which is probably for the best as they were awfully stale/old and dry. Picture showed two dips and description stated served with sauce - but no sauces provided. Didn't help given how dry everything was. Donner wasn't the worst I've had at least.

My belly was rumbling. I was hungry. I wanted food. I chose the so-called ‘Bigg Market Chippy’. Next thing I know I’m at the counter and they’re telling me the whole menu is unavailable. Hesitant, I choose a diner wrap. Five minutes later I’m sitting down squirming at how disgusting it is. Every element of the wrap, from the horrid soggy chips stuffed inside, the foul so-called ‘garlic sauce’ and even the kebab meat constituted what would be otherwise considered as a nuclear explosion. I will never return for as long as I live, and swear that I will live to see the day this so-called business disappears and stops blighting the British palate.

my food did NOT COME! I want my money back now

Food missing. Food received was freezing and dry will never order again

The taste was disgusting, the chips were fatty, there was a horrible spicy taste to the wrap. The food was expensive.

Who orders 3 kebabs and when home find you dont get pitta breads???? Carnt take orders from you properly when you actually tell them exactly what you want to buy ….-avoid

Best kebab wrap of my life and night entertainment of the guy behind the counter arguing with a customer. Can’t wait to go back!

Who orders 3 kebabs and when home find you dont get pitta breads???? Carnt take orders from you properly when you actually tell them exactly what you want to buy ….-avoid

Never get what you ask for. Useless

Never get what you ask for. Useless

pizza has not came with the order

missing chips and garlic sauce

Garlic bread with cheese and mushrooms arrived freezing and with out cheese on it

Promise that my order would be delivered, waited until 3am… nothing! Nothing was delivered and neighbour has door ring bell!!!

Never received the food then manager was just simply rude. Very disappointed

AVIOD AT ALL COST! absolutely disgusting ordered food and it came up to £30! Fish was bendy and the batter was greasy and chewy had no taste whatsoever took two hours to arrive and was freezing cold boxes was damaged and the Parmo we got was green 🤢

Ordered cheese and chips and garlic and chips, got changed for both but once home only got cheesy chips and a tray of normal chips! Not happy won’t return!

Awful, don’t even live in Newcastle. Came up for the weekend for a doja cat concert and ended the night with chips and a fishcake. Now I’m bed bound with food poisoning. Never been so ill in my life.

Don’t even live in Newcastle, came up for a weekend for the Doja cat concert and ate at this place and now I’m bed bound with food poisoning. Never been so ill in my life.

worst chips i’ve ever had. the place is minging. hygiene come for them.

Stinky gaff, enough said, ☮️. Dead chips as wel avoid big time heavy ruined my night

food was delicious, best parmesan I've ever had, very filling, worth every penny. would highly recommend

that was lovely fish was amazing an so was pizza thank you

the food was cold and not as I had specified

Food is nice but the portion size for the price you pay it rubbish a large portion looks like a small

Long time wait for delivery and rude behaviour

Was freezing and late and I asked for the sauce separate to my food on the notes and it came totally wrong

This place is probably the worst place I've been to in a long time. The food was absolutely minging. The chips were full of grease and crusty, the fish was tiny and just "not nice". The sauces were absolutely foul. The curry looked like uhm, yeah.... I can't say that on here. It wasn't good at all. The price was reasonable but given the quality of the food, well, you'd expect no less. The staff were downright rude, ignorant, and toxic. As a white fella I actually felt a little racially targeted by these guys. They definitely didn't look like they wanted my business which really caught me by surprise. I suffered stomach cramps and almost vomited after eating barely 10% of the food I was given. If you value your dining experiences and want something remotely edible, avoid this place like the plague.

Chip butty order most nights bread fresh chips far less desireable

The pizza base was burnt and tasted awful

I should have checked the ratings first. Ordered a burger and donner. Burger was burnt as can be seen in the image. Donner was tasteless. I was the only customer in the shop, still took them 20-25 minutes for the order. One guy was in cell all the time. One guy took my order and disappeared. One guy should up after 15 minutes to make my order.

I did not receive this food it was ordered at 21:30 someone then tried to deliver this food at 02:00 i discovered when i woke up the next morning and they had tried to contact me

Ordered a large chips and a chip butty with sauce...tell me if either of these look large. For 1 quid extra too. Absolute joke. Feeling robbed.

Food was not well cooked cheap stock and burnt chips

Ordered 3 pizzas and they never arrived, tried phoning several times and no one answered, absolute scam, please avoid this place

Ordered 3 pizzas and they never turned up, avoid ordering from this scam of a place

Food was good, prices were a bit more expensive than I'm used to but that's probably a city centre premium. All fine.

service is really good and the food is amazing

preordered with estimated delivery of 5:45pm, courier was at restaurant apparently for ages and estimated delivery changed to 6:09....then 6:20 then 6:29....arrived at 6:28 lukewarm and not great ....£5 delivery and service fee is unacceptable for this cold late pizza

Pizza is good but i asked for no pineapple and there was pineapple on the pizza i had to pick of myself

Food was in time but horrible cold food chips were like rubber such a shame I always order from here but horrible tonight will not order again and no kebab in the chips with kebab just kebab meat and sauce horrible waste of money don’t order

Forgot to put the mushrooms on the mushroom garlic bread

doner kebab wraps (garlic sauce + chips inside) here never fail!

Do yourself a favour and never go here. They scam people by overcharging them for food. I got charged £75 instead of £7.5 after a night out, which is a lot of money for a student to lose. they are refusing to give it back and were so mean and awful about the whole situation. Absolutely terrible service and the food is well below average. It’s a well known fact around Newcastle that this chippy overcharges people (shame I only found out about this after this incident) but I’ve never heard of a situation this bad. They take advantage of drunk people after a night out. Always check the amount being charged before tapping your card, and don’t support this business, they are terrible people.

Asked for a chicken parmo and three deep fried sausages, he only gave me a parmo and three battered sausages in a cone. Will continue to buy sausages in a cone. 6/5

My food never showed up no one knocked or even tried to ring my phone absolutely disgusting was quick enough to take my money tho

It was busy Saturday night and they weren’t focusing on the quality! I had the worst experience

Kept changing. Over an an hour and half for wait time. Food was cold when arrived basically.

Didn't come so rang up and said driver didn't come to deliver food so went to the shop n asked for the food they had a bad attitude wasn't giving me the food 3 hours waited for the delivery

Food was fine but waited 2 hours. Never ever again

Stopped here for fish and chips whilst we visited Oktoberfest - It was ok decent size fish and a mountain of chips at a reasonable price.

I just wanted a nice take away and I got this 😭😭😭 so disappointed and gross

The amount of chips I got with this was shocking other than that the food was lovely

Good arrived cold and the food is horrible, like dint get moneys worth in portions

I ordered off of just eat. The order never turned up I tried calling 10 times before I gave up got no answer absolutely shocking customer service wouldn’t order here again not after this and not after seeing these reviews

No fish and chips, garlic or Dr pepper

Not eaten any food since ordering from here 2 nights ago, pretty sure they gave me food poisoning

My delivery came over 2 hours late, disgusting. I tried to cancel my order within 20 minutes because the delivery time changed at that time; I could not be had then I would not have revived my refund because the place supposedly started making my food; impossible to make food for over 2 hours. I understand businesses being busy, but if that is the case they should not accept orders and allow customers to cancel and receive a refund. I had to go to sleep because it was getting late, with no food

The pizza tastes like cardboard and the food is freezing cold won’t be back

Hey I never collected my order try'd to contact but couldn't please help

Did not enjoy the food it was not great quality.

A delivery time of 0125 was set then delayed, trued ringing... no answer and finally delivered at 0200 food was cold and no answer again.

Worst fish and chips i have ever had. Portion size shocking. Wish i had never bothered. Disgusting never again

The burger and chips I bought were spot on , I wish I'd bought 2 burgers, but overall loved it I'm definitely ordering from them again

asked for garlic sauce got chilli

Didn't even deliver my food. Tried to call, and the place was shut

Didnt turn up and took me money horrible place

Good unreal fish amazing kebab wrap with curry and garlic my new fav unreal thanks guys x

Didn't even deliver my order!!!

i need to know the name of the young boy who worked at 3am 28th july 2023 NOW. Unreal pal. abso think a found the love of my life while i was eyeing up my kebab wrap

MY ORDER HAS NOT EVEN BEEN DELIVERED

Found a hard piece of foreign body in the tray next to chips my husband was eating his sausage and chips and had this bit of hard foreign body in his mouth he could have choked as he is disabled and blind at least you could refund on the price of sausage and also never recieved the brown sauce I ordered which was £2.odd

Delivery driver went to Newcastle before coming to Gateshead and food was stone cold by the time

NEVER ACTUALLY ARRIVED! Told 15 mins when it was 30 mins late then told it wasn’t actually going to be delivered, waste of time

Food freezing cold and given the wrong drink

Normally really good food, however this time it wasn’t delivered and was suck on looking for a delivery driver for over two hours

We walked in and ordered our food which we then waited 40 minutes for. We received our food and the order was wrong, so we asked for them to fix the order and asked for a free bottle of water for our bad service and they refused. This place is a shambles and it was not even busy at the time. Do not recommend this place at all. They don’t deserve your money.

Fish and chips was hot and fresh. Perfect.

Order came in time, however ordered the garlic bread without cheese as allergic to dairy, called the restaurant who were very unhelpful. Asked them politely why they would not send out the correct order out. They put the phone down on us. Appalling way to treat customers.

Didn't get me food I needed for my poor family of Ukrainian refugees will not use again I will go to big Tesco instead! Shocking service

Forgot our cans of pop, also paid extra for our wraps to be large and there tiny

Food was cold but was still okay to eat ish 🙄🙄

Be careful once you have paid in here. They don't give you a receipt then they tell you you have only ordered 1 portion instead of two. Absolute rip off. I paid cash so had no proof that I ordered two portions. I heard two guys complaining that they had been ripped off the night before as well. Stay well away from this awful takeaway!!!!!!!!

Complete wrong order and was delivered significantly less than what I purchased.

More than happy and realy enjoyed the food :)

Mix of Kebabs, Pizzas and Chippy. We had fish and chips, which were well cooked, though no choice of fish type.

Overcharged me, not as description, food was awful and not up to standards. AVOID AT ALL COSTS

Amazing food, amazing service. Very much enjoyed.

Are you joking?????? Ordered large kebab chips sent tray kebab meat little bit garlic sauce and charge me 10??? Reporting to just eat

My order never came I stayed up for 2 hours

Food was freezing when it arrived very unhappy as I was looking forward to my food and normally it’s okay from here but very unhappy with my service tonight

Ordered a pizza and never gave me it, claiming I never ordered, then refused to give me another, never order unless your drunk and don’t know what your eating. Staff rude as can be

Walked into chippy just after 7pm on a Saturday, tables covered in half eaten food floor covered in food and one table had vomit on!.picked up our order and nothing was cleaned up.dont know how this place is still allowed to serve food

1st time orded was discussing was freezing cold went in bin wouldn't even give it to my dog

Ordered 2 large fish & chips. Food was warm, not hot despite the quick delivery. One fish was mainly batter. The other full of bones. Very disappointing. Won't order again.

Bit of a rip off for a tub of garlic sauce. Cheesy chips half full. Sent chips instead of salad in my mixed wrap. Pizza was half decent. Won't use again.