Based on 103 opinions finded in 2 websites
Based on 103 opinions finded in 2 websites
Nº 700 in 830 in Bromley
Nº 9 of 17 Pizza & Pasta in Bromley
Opinions
Amazing educational experience with very knowledgeable staff, the outstanding chef Sas & charismatic restaurant manager Ali. Thank you both for your very warm welcome, delicious pizza & friendly professional customer care with our students. Kathy & Mel (SVC staff)
KC776 . 2024-10-15
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Been here a few times. Good but a little pricey. We use Tesco vouchers. Today it was very slow and we had 2 seven year old girls to feed. I blame brexit. Lack of staff.
rogerofsa . 2022-06-28
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A huge thank you to the wonderful team this evening. They could not have been more accommodating, from making me a new pizza because I was in the toilet with my young son who is potty training to presenting my dad with such a cute happy birthday slate and candle. We all had such a great meal, felt super comfortable and Victoria was a star! Thank you for having us
Twiz_Cowell . 2022-01-14
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Went with family to celebrate a birthday, orders mixed up, food average and a bit tasteless, service mixed also, shame used to be good in here, hopefully will improve
David S . 2020-10-28
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Fuimos aquí para una celebración familiar de cumpleaños. La camarera fue genial y amable, pero la cocina estropeó nuestro pedido, y tuvimos que enviar parte de ella. Además, el postre de "chocolate derretido" salió como si hubiera estado en una licuadora, y tuvo que ser devuelto, su segundo intento fue solo marginalmente mejor, ciertamente no se parecía en nada a la foto en el menú de especiales. Cuando se trataba de pagar, utilicé mi tarjeta bancaria y recibí una alerta en mi aplicación de banca móvil de que el pago fue exitoso. El terminal dijo que la transacción falló. Me negaba a pagar nuevamente, ya que podía demostrar que el dinero había sido retirado de mi saldo. El gerente dijo que tomarían el dinero de la camarera si no pagáramos (lo que (a) es ilegal y (estaría) en contra de la política de Pizza Express, en base a una queja de seguimiento). Al final, y después de 15 minutos, tuve que pagar nuevamente, y luego impugné una de las transacciones con mi banco, quien inmediatamente reembolsó el dinero. Como tengo más de 20 años de experiencia en sistemas POS y pagos, di algunos comentarios 'rigurosos' al equipo de quejas de Pizza Express, explicando exactamente lo que deberían haber hecho.
EonsOfZaphod . 2020-02-23
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Visited with three friends. Was quite busy with lots of families when we visited. Food to usual standard. Glad to see vegan and GF options available. Service was slow after the initial drink and menu choice. When we asked at 10.15pm for some coffees, the...
Linda V . 2018-07-07
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We pre-booked a table that included 2 young toddlers and had our order ready before arrival. Despite this we were still sat waiting in the pretty empty restaurant whilst a manager and waitress sat around and made eye contact quite a few times. When we...
Blackball28 . 2018-05-21
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A typical Pizza Express with great staff and service. It was a busy weekend but we had reserved a table. To start I went for the calamari. It's really tasty with a lovely dipping sauce. For mains, I had the Diavolo with an extra splash...
Kiran_2020 . 2018-05-15
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In one way, there’s not much point in reviewing Pizza Express, simply because they have got a restaurant recipe that works. We’ve been to countless PE’s and rarely been disappointed with the quality, presentation and taste of the food offerings. The only comment I’d say...
36522 . 2018-04-08
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Ordered a pollo pesto from the West Wickham Pizza Express and wasn’t disappointed. Just as I’ve tasted previously the pasta dish was very nice.
19AP88 . 2018-02-26
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I can't get enought of their vegan pizza with vegan mozarella cheese alternative. Their dough balls are very very nice.
Erikco77 . 2018-01-19
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Nice evening out, chilled and good choice of tasty and well priced food. Also used a code to get a great discount on our meals
Natalie F . 2018-01-02
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I dislike writing bad reviews on places because it can effect business but this one needs help it seems. Took forever to get drinks ordered- tables that came in after us managed to get their order in and received drinks before we had even been...
Megangrace07 . 2017-11-19
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It was very busy yet lovely service would go again, the staff are great the foods lovely as well, went Saturday lunch time
Chris R . 2017-11-05
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So, I went to Pizza Express for lunch as I had a code to use. It was busy and the staff run around like headless chickens working their buts off. Our server was abserloutely amazing considering they had a lunch time rush. She had short...
Samanthaander . 2017-11-05
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Have always found Pizza Express an ideal place on a Sunday lunchtime. food is nice and fresh and the service excellent.
Jim M . 2017-07-11
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New menu of late, but I asked for / could they do a '4 season' yes they said and it was great, accompanied with a glass of red... very nice, but why is this classic not on the menu? as it's an Italian staple....
JSJTB . 2017-06-03
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It's a Pizza Express, obviously, so you know what to expect. If not can I recommend the Giardiniera pizza? The reason I recommend this particular PE is that if you want to eat at lunchtime but don't fancy the sound of toddlers screaming (Bromley )...
Vici99 . 2017-05-22
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Always packed, sometimes a bit loud with kids parties which is a shame. Otherwise good food and service.
cooljag . 2017-05-12
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Good restaurant, waiters were friendly and helpful, food was prompt and served nicely. Good location a walk away from West Wickham station
Natalie F . 2017-05-10
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We went as a family group yesterday, seated and ordered as usual. When they started bringing our food out we were informed my sons choice of pizza wasn't available, he didn't bother ordering an alternative as he didn't want to be eating alone (as we...
vinces361 . 2017-05-08
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It was only a two minute walk from our house, and so you might have expected us to have a review! The menu is varied allowed great choice for the vegetarian amongst our party of five. Personally I like to sit away from noisy areas,...
John D . 2017-05-03
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Lovely and efficient staff. Amazing fresh salads, great pizza and tasty deserts. We go there often with our 5 years old who loves pizza express.
Urszula P . 2017-04-29
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Nice lunch and safe bet with the kids. Pizzas all round and reasonable bill for a lunchtime. Staff very helpful with my disabled uncle also.
Kangaroo11638393 . 2017-02-20
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I took my son and his two children, girl 7, and boy18months, for lunch. Lovely children but sometimes a handful, as most can be. A friendly greeting and an invitation to sit at any vacant table, settled us down nicely. Our waitress couldn't have been...
Douglas N . 2016-10-03
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My sister and I thought we would take our young nieces and nephew for lunch. We were welcomed and seated quickly. No sooner had we sat he appeared with crayons and colouring for the children. The atmosphere was a but noisy (but that was down...
themurf1 . 2016-09-20
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6 Adults 2 Children no starters no desserts 4 drinks final bill total £206.00 yes you are reading this right but I'll say it again 6 Adults 2 Children final bill total £206.00 got to be the most expensive pizza place on the planet
Betsy J . 2016-09-19
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Love love love the food! Staff are friendly and the atmosphere is just buzzing. Defiantly recommend!
SamanthaWallace31 . 2016-09-18
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Was passing and just called in for evening meal. Found the food to be very tasty and the staff was very nice. Would recommend and will be returning again. Always check for vouchers as they seem to have some good offers. We found a 40%...
352teresac . 2016-09-13
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The staff all sat around chatting and eating and paid little attention to customers. We waited half an hour to order starters and were continuously waiting for plates to be taken and orders to be taken. Very disappointed with the service in this restaurant.
Evie M . 2016-09-05
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We came for a Saturday lunch when we were doing some shopping. We arrived at the restaurant 20 minutes after it had opened and were the only people in there. He took us to a table in the window but before we sat down I...
SarahCahill . 2016-09-05
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Service was excellent (starting with being tactfully directed away from the diners with small children to a quieter area further back), pizzas well-sized, properly hot and flavoursome.
Barzini . 2016-08-22
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Decided to enjoy the free bottle of birthday wine which we enjoyed so much we ordered another bottle (red). Efficient service with a smile and pizzas usual good standard.
snowball186338 . 2016-08-17
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Takeaway pizza as you would expect. Take away superfood salad very expensive for what it was. Pizza tasted great - staff were lovely- marked it down a bit as I felt a little ripped off. Pizzas taste really good but I I always think the...
120sandra . 2016-08-14
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Pre booked table but still had to wait twenty minutes before we could sit down. Then waited another twenty minutes before anyone bothered to give us menus. First course was alright but the main course of three pizzas was a disaster - one arrived cold,...
Graham T . 2016-07-26
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Although the food was as good as it always is at a Pizza Express the restaurant was extremely hot inside - we had to keep leaving the table for air. The service was appalling - waited 45 minutes for my glass of wine and the...
kelly251068 . 2016-06-30
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Both the food and atmosphere were pretty much as expected. Good pizzas. New summer non alcoholic cocktail different. Would go again.
Seve17 . 2016-06-28
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we have eaten here often as cheap with vouchers and kids enjoy it. However staff are friendly but service is slow, even when not busy! slope to toilets would help disabled customers and those with prams. drinks expensive for what they are. order tap water!
Neela P . 2016-06-26
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Good pizzas, not expensive, also beers and wines. We went there with a birthday voucher (fizz) and opted for the £9.99 two course menu. Unfortunately the bill was wrong - as if we were main menu. The servers we had were busy but cheery throughout...
Driver30May . 2016-06-19
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We visited Pizza Express tonight, getting there for around 7.30pm. The restaurant was busy, however, we were seated straight away. Something should've told us to leave when we heard the next table complain about the bill and the length of time it had taken to...
QueenKaz12 . 2016-06-18
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If you have children, you'll know that Pizza Express is a staple. They provide activity sheets, colouring pencils, stickers etc... to keep them entertained. There are highchairs and a good children's menu too. The food is always reliable, and service generally good. Our latest visit,...
EonsOfZaphod . 2016-06-16
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I went as a family, ages ago, to pizza express and had a delicious pizza. Superb atmosphere and the option to order a bigger pizza than the average child meal really suits our family!!
ps20162016 . 2016-05-14
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Visited over bank holiday weekend . Initially sat waiting for a very long time before drink order taken so was off to a bad start. Ordered food , asked for garlic bread to arrive same time as main courses , sadly didn't happen so had...
thePTGuru . 2016-05-03
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Not been for ages and really enjoyed it. Fiorentina pizza may favorite. Loved it and could easily have gone back the next night.
FJT_11 . 2016-02-29
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Not a lot of atmosphere in the place, but was very quiet... Had 2 delicious pizzas, and service was very quick. All very satisfactory and would definitely visit again.
howard7403 . 2016-02-21
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Long story short the kids wanted to go here for lunch not my preferred choice,but there you go so off we popped stood waiting at the door waiting behind another family to get seated. Place was quite busy but not overly so but after 5...
Pincho43 . 2016-02-20
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We came here for dinner on 3/2/2016. When food arrived it was incorrect. When we realised, after cutting the calzone, there was no one on the floor. After I walked up and told them the food was changed. The correct order arrived (calzone) the middle...
ls6680 . 2016-02-03
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Have been to several pizza express restaurants and had a great service. Unfortunately this time, although the dos was great and the staff were lovely, the service was really slow. Maybe just down to the fact of not enough staff!
Mobelob . 2016-01-31
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Went tonight for second time with my husband for a dinner, we had a lovely waitress Lavdije who served us. We ordered 2 Calzone and they came quickly and its the best food ever:-). She came few time to us checking if everything is fine...
Alexandra G . 2016-01-25
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First time visiting this establishment on a Saturday evening with my hubby and friends and was really surprised how busy it was, it was completely full. Anyway, the food was fab from starters of mushroom risotto/ calamari etc to mains of pizza and great vanilla...
alfies . 2015-12-13
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We love Pizza Express and usually frequent George Street in Croydon where we go every week with the family. I have the Diavolo with extra red chillis and my wife the Legero. We were advised NOT to go to the West Wickham branch due to...
Geoff K . 2015-11-20
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Of all the Pizza chains we love P E, the nearest Pizza to the real thing in Italy. Our grandchildren love the pasta sauces here and plates always get cleared.
johnsfoodandwine . 2015-10-29
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We have various dietary requirements, dairy egg gluten free and they took as much time as needed to make sure this could happen. We had a lovely time. A little expensive but worth it as a treat
Stacy H . 2015-10-26
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Despite the comments i decided to visit this place during the weekends. The staff was friendly and very polite and smile all the time. I have ordered a salad which was very tasty. The serving time was very fast considering the fact that i came...
Istvan K . 2015-09-19
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We are local in this area.Me, my partner and in-laws went yesterday for Sunday Dinner. Waitress serving us wasn't really approaching. Starters was fine, but when our pizza's arrived, one of the pizzas was completely cold, I called the waitress and said that the pizza's...
Elīna D . 2015-08-17
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My partner and I are locals and have eaten at this restaurant many times. The service is really dependent on the staff working that day. With the chefs, sometimes the food is cooked to perfection, other times the pizzas are burnt underneath and the dough...
AnnalieMK . 2015-07-15
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The best Pizza Express around. Always packed, make sure you book, whatever the day. Had a really great evening meal with my wife. Really garlicky garlic bread, very tasty pizzas and a great bottle of rosé wine. All this in a packed buzzing restaurant with...
Tony N . 2015-07-09
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Great staff, interacted with my young sons and made them feel welcome. Food great. Pizza and pasta but good choice and quality. Lovely chocolate sundae and my sons loved their kids menu. We booked for a Friday evening and people were queuing out the door...
Paddingtonbear2015 . 2015-05-14
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Estoy escribiendo este comentario después de haber pasado dos noches consecutivas mala experiencia con el gerente de esta rama para atendernos. Nos trataron muy mal por dicho director. esperando con impaciencia que oprimido suyos en nosotros y barman chistaba mientras le dimos nuestra orden. Visitamos un sábado y una noche de lunes a viernes y ambas ocasiones, el gerente que nos servía era inaceptablemente grosero. Él claramente carece de las habilidades de las personas para desempeñar un papel en la parte frontal de la casa aquí y no éramos los únicos clientes que notó que su cacao forma para servir. Esta es nuestra sucursal local de Pizza Express, tiene sin embargo nos quitó las ganas de venir aquí. Muy grosera, muy despectivo, muy desagradable. Entiendo que es una cadena y dicho director probablemente no importa lo que se percibe como él pero el personal son tan perjudicial para la marca tales como Pizza Express, que es por lo demás, es un lugar fantástico. Todo el resto del personal aquí, tengo que decir que son increíbles y por encima y más allá. Así que gracias a los chicos por lo menos.
samanthabarona . 2015-01-23
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We arrived at the venue about 4.30pm to a pre booked table for our family of 7 adults and 3 children, from the start the service was lacklustre, we had been in the premises for well over half an hour before initial orders were taken...
Peter74050139 . 2015-01-17
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This PE has got it right I don't think I have ever had a disappointing meal in this branch. The service is slick, the food good quality and children are made to feel welcome. The food is always fresh, hot and speedy. A nice addition...
X8967XHlisag . 2015-01-06
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After the last three disappointing visits to this, our local PE, this visit was giving it one last chance to see if things had improved. Not only had it improved, it was back to it's best ! We were met at the door and the...
Janet B . 2014-12-07
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When we went with a family at 6pm for supper it took a long time to get our orders in, a very long time to get our starters (for children waiting for dough balls this was ridiculous, especially as they were clearly ready and came...
ajdmM_12 . 2014-11-19
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If you want solid mediocrity that is derived from a chain then you won't be disappointed. The food is generally as you would expect, it is the service that can vary. Overall a good standard for a quick meal.
Derek H . 2014-10-30
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This PE is our local one, we often (monthly) visit, usually at lunchtime and being PE you know what to expect and this restaurant always delivered. So what's happened? Service is now not as slick, long waits, items forgotten, Luke warm pizza served. I wouldn't...
Janet B . 2014-10-27
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Went there with my family as they have currently updated their menu with gluten free options. Was terribly ill more than once as they don't understand cross contamination. Complained to manager who was off no use so took it to head office for compensation. Please...
amyamelia538 . 2014-10-26
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this is the worst pizza express ive been to the food was awful the chicken came out half raw the pizza wasnt cooked properly. the staff were so rude and argumentative the lemonade and coke were flat.
pendelfin . 2013-10-06
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La Pizza Express ofrece es prácticamente el mismo que sea sucursal a la que vas. todo está bastante bien. El personal puede hacer una diferencia, y sin duda, Leo, conjuntos esta sucursal aparte del resto. tan encantador y muy servicial e incluso me un taxi en el pouring rain. ¡Qué gent! Como de costumbre, la comida estaba muy bien también.
francophileonthemove . 2013-04-15
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Seated quickly.Menu never disappoints.Atmoshere although always busy,staff attentive-will visit again
barbaraa639 . 2013-01-28
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You know what you are going to get from Pizza Express on terms of consistency of food, this branch however goes the extra mile to deliver great service....especially to family's. Thanks once again.
Mark P . 2013-01-14
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We have been going to pizza express in west wickham for years, usually as a family of 4 . You know what you are going to get, the food and the service is consistent and reliable. Often lots young kids early evening, but that was us not that long ago and it's a nice family atmosphere. Prices have crept up in recent years, portions have got smaller and they catch you on the soft drinks but pizza express at west wickham is a family fixture in our house!
goddardvlly . 2012-11-02
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We go to this branch regularly because it's convenient, because you know what you're getting and because both food and service are consistently good. We've three young children and we're always effortlessly accomodated.
Mark P . 2012-09-05
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We went to the restaurant for my sons birthday,Because of the high ceilings and the place being packed it was a problem hearing one another in conversation,the food was average, would i eat there again, NO
John D . 2012-07-16
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The West Wickham branch is a big, high ceilinged but fairly charmless affair - with the acoustics making the place feel noisier than it is. Service wasn't particularly fast either. Standard PE food was fine.
Montydoro . 2012-01-11
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We had a little misunderstanding at first by not accepting a certain gift card. I complained and was offered a free bottle of wine on my next visit.So, with that in mind, why not take up the offer! The Head Waiter/Manager Marek was very helpful and made sure everything was as it should be. The food was brilliant and i definately cannot fault that.The only thing that i would think needs improving is the fact that everything is cramped in. Wherever you sit you feel as though you are in the way. So less tables, more space.
Richard G . 2011-12-28
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152 Opinions
The chicken burgers were lovely and some of the best chips I ever had, myself and the family really enjoyed. Would recommend and definitely going back
104 Opinions
Really disappointing experience. Delivery times have been getting worse but on app showing as 24-34 mins, would never have ordered if 1 hour which is what I took. From tracker food was ready at shop for 20 minutes before leaving, further 20 minutes in delivery time where I could see driver making other delivery on tracker and static for 10+ mins. Eventually called the shop to be told someone wasn’t answering door-no proactive communication from shop or driver. I asked why it was ok my food was sat going cold in drivers car-no response. Half hearted apology and promised immediately on way-further 10+ mins for at best 2 min drive. No apology from driver. Food cold. I phoned and requested refund. Think we’ll be going back to papa John’s in Sevenoaks. Wouldn’t have requested refund if any sense of genuine apology from staff.
116 Opinions
Very poor quality pizza. 2 x Pizzas ordered for delivery. Both were swimming in fat and completely unfit for consumption. Despite taking photographs and emailing to the store (I couldn’t return the food to branch as the store was closed late at night) which clearly showed the poor quality, the store did in fact acknowledged the food was unfit for purpose but they still refused to refund the cost of the pizzas, just offering vouchers for future orders….Very poor food quality, poor customer service clearly do not care about retaining long standing customers… I would strongly recommend to others not to use this Dominos.
2133 Opinions
Food was all hot when it arrived, chips were fries, but again hot and they were OK, they tasted a bit like when you reheat fries but we prefer fries with pizza anyway. Didn’t order garlic bread, so that was a mistake (note to self, always order it, if you want leftovers!) 15in pizza for two of us we ate in one seating, no leftovers for us! Pizza was hot, cheesy, not massive, pepperoni was nice, not crispy, base was a little chewy for our preference. Would recommend if you live close by, we have similar ones closer.