Pizza Zio in Telford and Wrekin

Nice food but arrived an hour late and cold

Terrible food in edible no help from restaurant 100 percent avoid never again as a regular customer on just eat not this place awful

Never arrived poor customer service completely unacceptable

normally very good but this time was a bit cold and dry

Food was Cold, over an hour late

came late and cold. staff on phone not helpful att all definitely will not order from again

not happy with the services being late won't be ordering again realy thought pizza zio was the top bt obviously not

I've not received my order, saying out for delivery & then enjoy my food that I've not had

don't know about quality but still waiting for food to be delivered should of been here 15 mins a go now 25 mins late

Ordered at 6:03 it’s now 7:35 still no pizza. The estimated time was between 6:45 and 7:05

I had to call a few times for my drink that they misplaced eith my order

Great food for there as usual 👍

Ordered calzone with jalapeño and cheese with bbq sauce what I got was a garlic pizza folded in half ordered burger and chips burger burnt chips freeing cold very poor rang up and was spoken to very rude I'd avoid at all costs

the pizza and garlic bread tastes stale and the doe tastes like its going off .... waste of money

the pizza had a funny taste like cleaner put you right off went straight in the bin. shame as we had order before and was very nice.

food ok but delivery was very poor

desi pizza swap I got pizza with pineapple I am very sorry what now?? im not happy

Was about 20 minutes late, food was cold and was missing items. Called about missing items and said they were sending someone to bring items but no one turned up

Never normally have an issue as always use zio they used to have the best burgers food was stone cold ordered burger with no salad came packed with salad so now can’t eat as have allergies to some salad ingredients waste of money won’t order again

come to Bradford then I will know what cheesy chips are

The food was hot, tasty and on time and the driver was polite

always forget the dip, but otherwise awesome value for money

RUBBISH Took over 2 hours to come, Cold when arrived also missing items, Never again

I genuinely find it hard to understand how a restaurant can’t just call you to explain if an order will be late? you have our details? Where does it get difficult? waited long for my food. restaurant didn’t call. No updates and yet takes my money. Very disappointed and will not be ordering from them again

I had to wait over 2 hours for food and it was cold

the food was delivered but the bottle of pop is missing

Really blamd tasteless and cold, all i could taste was cheap cheese. No taste of pepperoni, peppers, sweetcorn nor mushrooms

food was not hot when it arrived due to the driver arriving half hour to 45 minutes late

The food was over an hour late phoned them up to see where our food was but wouldn't answer when they did they put the phone down on me then eventually they did answer they told me it's on its way then put the phone down on me again I'm diss

Waited 2 hours from ordering, couldn’t get hold of them on phone when I did they said the pizza would be there in 10mins. Initially 19.00 nope, then said 19.35 nope then 20.00 nope so I phoned and got told driver on way will be there at 20.13 nope. I ordered the pizza at 18.31 it arrived 20.50 - never again and I was obsessed with these pizzas a real shame!!

Ordered at 6:30, didn’t hear anything so phoned at 8 to be told it’d be 15 minutes. It arrived at 8:35 and I watched the guy pull it out the footwell all while on his phone. To no surprise, the pizza toppings were all stuck to the top of the box and it was only just warm. When I phoned them about it they said I could go and pick up another pizza, which I couldn’t with two children asleep upstairs. I explained why I ordered delivery and he said well I’ve tried to be reasonable and ended the call.

I have ordered from here before and it usually takes over an hour but worth it but I ordered a takeaway at 6:30 and it hadn’t arrived by 8 so I phoned and was told it would be 15 minutes. It finally arrived at 8:35 and I watched the delivery guy pull it from his footwell in the back one handed as he was too busy on the phone. When I opened it up it was squashed down one end and toppings were stuck to the top of the box. Chips were also cold and all the cheese was stuck to the top of that box too. I phoned to tell them and was told I could go and pick up another order, which I couldn’t with children upstairs in bed. I explained this and was told ‘well I’ve tried to be reasonable’ and then he ended the call. I could tell they were busy but I’m just very disappointed in the food and customer service.

Food never arrived. Initial delivery time was 20.20, then 20.45 and it's now 21.20 with no food. Guy on the phone was unhelpful and rude, hung up the first time I called.

Food was disgusting...couldnt eat it. ordered at 6 didnt arrive until 7.45. First and last time ordering

the pizza was delicious and the chicken was scrumptious as was the cheese chips, I totally recommend Pizza Zio.

Its called pizza 🍕 amazing yummy

best food ever. deliverer was great

Food was left outside the door without being knocked no code taken absolutely disgusting.

Called 3 times and now they won’t answer the calls. Was told my food would be an additional 25 minutes and was told to call back and no response.

Friendly staff and food was amazing

The family feast is the best value option I think

Who did you deliver my food to?

Really good value, pizzas had a wonderful flavour. Delivered exactly when stated.

Lots of food for the money, tasty.

Lovely food deal and so much cheaper than other big pizza franchises. Would defo order again

always great quality and service 👌

I read the reviews while the food was on its way thy forgot my can of diet pepsi that's okay opened the chips it had no cheese or sauce on so I rushed out to the driver and got my money back close down fellas your crap

I didn't get it. Pretty sure the person delivering it was just down the road and the drove off. Rubbish, especially as I've ordered from here before.

The best crispy wedges, pizza was a little dense but delicious though

never got order and no notice, shocking,not happy at all ¿??????????????

never reciebed paid for aswell

Pizza was 45 minutes late, arrived stone cold, missing one of the extra toppings yet I was charged for it. Very disappointing as you were my go to pizza place.

i ordered and initially was told it would arrive at 7:20pm-7:40pm abd it hadnt arrived until after i had called to ask where my food was since just eat claimed it was delivered which it was not and they diddnt answer the first call and said it would be 10 minutes when called a second time then almost 20 minutes after the phone call they delivered to my back gate when there was no bell or any way i wouldve known they were there other than them shouting to me. tasted nice though

food came cool took nearly 2 hours to get order very poor

The food was nice however we were missing the chips we had ordered which was slightly annoying.

Worst pizza iv ever eaten all went in the bin Was like chewing rubber so tasteless

I have never had an issue with Pizza Zio. They deliver on time. The food is always hot. Orders are correct. We always order from Pizza Zio when we visit Telford!

I ordered 10 minutes before closing (as I thought they were open later) and they still delivered!! Thank you Pizza Zio

They forgot to swap the wedges for chips and they got the one pizza wrong

Delicious pizza as always! Order delivered on time, piping hot and to its usual high standards. Special requests always accommodated - won’t order from anywhere else.

Food was late but it's Friday night so whatever great food every time great pizza every time

food was over an hour late & was cold to touch, let alone eat. the delivery driver had no reason when asked to why

Put in for refund and cooked food my self and eaten said food before it even got here food was sent back to the shop as it take 3 hours for it to be delivered absolutely disgusting service

Gave my address and they sent it to another address when on my order it clearly says my address then said it will be another 30 minutes so now it’s cold!

food was late and when it was delivered it was cold

Brilliant VFM, always accommodate my requests with no fuss.

the food we received wasnt the right order, it was cold burnt and hard, we have been refused a refund by the restaurant and their customer service was abysmal!

Ordered family feast from them for years, but recently service has become abysmal. Delivery driver is talking on his phone while delivering, but not to your door, you have to meet him halfway to road. Then today they've taken £30 from my account, and not delivered anything, they're not answering phone either. I assume their closed, so why accept the order. Disgusting. Will never use again

not turned up staff rude never had a problem b4 will never order again refused to refund me shocking

Fast delivery great service thank u

Not happy at all, wasnt aware i could press delivery. I would like a refund.

Good on time of food been ready for collection. Chicken strip were well cooked. I got home pizza was nice but want the one which I ordered. But it was still well cooked

Wrong juice delivered but food very nice

pizza was cold, bland, no flavour. chips were soggy and cold. 👎👎👎👎

pizza arrived cold and way over cooked no flavour

dry, overcooked and the Pepsi was flat. garlic bread was the best bit after a whole family order

food was cold and there was no fizzy pop as it was part of deal 2 on the menu

Food arrived cold. Pizzas were both thick crust although we ordered thin. Chips were soggy. Delivery guy said there were no onion rings even though we’d ordered them and he then short changed us by £3. And he left our gate wide open so our dogs got out. Used to love zios but will definitely be finding somewhere else now.

We didn’t get the bottle of pop and food was cold

Diet Pepsi not Diet Coke 2 dips not 3 but tasted amazing

I had a pizza for my little girl tonight food was freezing cold and the pizza was awful, I had a burger meal with salad and it was stone cold chips freezing cold and slimy salad awful, they got my partners burger wrong he went back to change, so I had no choice to chuck the food rang restaurant rude man said nothing and ignored me I told him how bad the food is and I won't be coming here again awful anyone I Dawley please don't try I wouldn't recommend awful service and bad manors not happy, no refund either

Cheese chips were stuck to the lid and upside down oh yeah and cold

great value & zio special pizza is delicious

Very good value for money deals and tastes amazing. Yum. Now my go to pizza place as the prices and quality are unbeatable !

Pre ordered from Uber eat was 45 mins late the man on the phone said I didn’t pre order and gave me attitude call me a liar then the pizza turns up all squashed in box would not order from here staff are rude and food is rank worst pizza place in Telford

food was cold.tried this place for second time months apart but still the same

Cold pizza cold chicken cold wedges absolutely joke will not order

Food arrived extremely late. Food was cold. Order was incorrect, and request was not even looked at. Absolutely terrible service. Never again.

Estimated time 8:40-9:00, it said the food was delivered but it wasn’t

The grilled chicken was uncooked.

Delivery time kept getting moved back and then food was cold when arrived, way off the usual standards

Pizza was so good came on time just perfect thank u

Over an hour& half late, tried ringing numerous times didn’t answer. Didn’t even say had been delivered, id gone outside to look on my doorstep and it was on my neighbours doorstep, freezing cold& there’s 2 holes on side of box, anything could have crawled inside the box with it being on the floor, couldn’t eat it. Absolutely ridiculous

Great to have food delivered earlier than expected, driver was friendly

placed an order and when estimated delivery time came, no order. rang up they said 10 mins and 40mins later no order. rang again to get a refund and ended up complaining to PayPal to get money back. very bad experience 👎

The food was cold and wasn't as nice as in the past

I’m really disappointed in the quality I don’t mind it being a little bit late. But it came stone cold it looks like it was cooked 2hrs ago.. I have used zio quite a few times and it has always been spot extremely disappointing

Placed my order at 19.30 food finally arrived at 21.33, don't think I'll be using these again

Food has arrived late a frozen cold not happy

P*ssed off not only was it waaaay over an hour late had 3 dips missing and the food was barley warm, if you can't handle my order cancel, don't waste my money, if you canceled on me I wouldn't be annoyed but after tonight's services and the fact you didn't even offer an apology you might not be seeing my order again, better hope nowhere does a better pizza otherwise I won't be back.