Burger King in Telford and Wrekin

The food is so mediocre, the burgers were burnt and the chips were just so meh. I got a takeaway so couldn't take the burger back. The staff were friendly and helpful

I had to throw the burgers away. normally they're good, but this order the burgers were gristly and tasted of perfume.

It was one of the worst places I've been to so far today really messed up my mood of the day. I was really sad but now I'm really happy. The food was great but it made me sad because of how nice it made my insides feel. I'm now sad that I can't feel that all the time. Best MacDonalds ever.

Whopper meals were missing the drinks.

delivery scheduled for 20.20 arrived at 20.38 food was cold and inedible driver was rude and unpleasant

Forgot my drink and forgot all sauces

Food was stone cold & burger was dry as anything

My order was never delivered, ordered at 4:40 and app changed to delivered at 6:30 with no food been delivered. Restaurant were not answering the phone so could not found out where my food was. Awful service

Chips were cold & one bag was almost full, but the other bag only had 11 chips in (counted!). You have to pay 30p for a tiny pot of mayonnaise. This used to be free. Once thought this Burger King was great, but it has gone downhill rapidly.

Very friendly staff always work hard. Sometimes very busy with deliveroo and just eat and causes delay.

Waited to hours for order to be cancelled

I had to go get my food myself as the times kept changing went fron 20min to a hour n half

Always have nice food from this Burger King 👍🏻

didn't even enter my road. literally delivered my food to wrong house. I wouldn't waste your money or time at this BK.

good driver with great respect A++++

delivery driver was so sweet and she was speedy your mayo tasted like straight nail varnish and the chips were not loaded they were sprinkled 🤣🤣

Food was cold. Fries were like ice and not really edible. waited nearly an hour for food for it to be thrown in the bin!!!

Delivery wasn’t even made to my address! Not the first time this has happened. The driver has my contact details but either they have taken the order for themselves or delivered it to an another address. So infuriating.

Great food and great service. The temperature of the food was spot on

didn't get my drinks with my meals and when made q complaint wad totally ignored

Food was nice but restaurant was apparently very busy but they continue to accept orders. This meant the 20-30 minutes estimate was blown out of the water and ended up taking over an 1.5hours to get here. The driver was very polite.

Food comes out rapid and is piping hot Edit: I've come back again, this time food was ready not even two minutes after I put my order through. Can't recommend highly enough 🙌

Great customer service from all staff.Greatly appreciate it.

All food was cold , and didn’t taste freshly cooked

Food was piping hot! Quick and efficient delivery

missing a normal coke other than that it was great

the whole order was wrong and there not even picking up the phone to sort it out

Fries were super cold and stall

Visited the drive thru at Hadley Park this evening. We were asked to park up to wait for our food and were handed our milkshakes. We asked if they could bring our milkshakes out at the same time as the food. The lady serving said yes and another staff member stood next to her muttered no not really under hear breath but loud enough for us to hear. When we asked if there was a problem she said tried to suggest she wasn’t talking to us but she clearly was. Absolutely no need, it wasn’t an unreasonable request. Suggest she needs to be reminded that customers pay her wages. I wouldn’t employ staff with that attitude towards customers.

Once again the food was cold. I've given them a second chance but won't be ordering from burger King again.

Order incorrect, had to refuse it, driver marked it as delivered even thought it was wrong and not accepted. Both blame each other

The delivery driver was brilliant. Big well done to the guy. I ordered from just eat all the time but this delivery driver was fantastic.

chips were not hot and was cold. everything else was fine. delivery driver was friendly and gave food on time.

Great for Telford better quality food than other burger 🍔 places, very fast service and friendly 😀

I didn’t receive a can of monster original

Onion rings cold Again and had the taste of hanging around for a while too.

Burger king like always 10/10 !!!

Never received order. Rang restaurant loads of times, no answer! Just dialled out. Driver had called me but when tried returning call the phone just cut off! Gave instructions of where address was so instead of them trying to call again or take back to restaurant, they delivered it elsewhere!!! So we never did get our order. We drove to the restaurant to be greeted by a complete arrogant dimwit who had no time to listen or offer any anything not even an apology. Will never order again!

Received no drinks with our meals

Food was nice and friendly delivery driver. 👍🏻

burger King has gone down hill, my food arrived cold

Great delivery, only issue was I ordered a cheeseburger for my son, the burger had no cheese on it.

very easy to deal with and the Driver came straight to the door first time very pleased.

One thing I've noticed each time I've placed an order at the drive thru is just how soulless the staff sound over the speaker. Initial impressions is that they can't be bothered, hate their job or they're being constantly shouted at. I don't go often but it's becoming tedious. This time the staff there had also missed off items that we'd placed in our order and provided stale, luke warm food. Burgers barely have heat and the chips are chewy. For nearly £50 it's appalling to go through this. If Burger King cannot provide a service to atleast a standard that's acceptable then they just need to close it down.

I received an incomplete order. When I ordered a set of 2 burgers, I only got one. the fries were cold, I like burger king but today I was disappointed.

It was good I have no complaints

A visit to a local BurgerKing was supposed to be a relaxing experience. Visiting the J5 M54 branch was a complete farce. On arrival in the store a request to purchase a meal using an online code was passed over as impossible unless scanned from the mobile App. Citing the online App as a geolocation tagging record and an invasion of privacy only confused the branch manager. He failed to grasp the right of a person to privacy yet use Apps behind a VPN to secure codes. Cutting things short.. a discussion about to use or not use the BK App was very oneway. BK want their way or NoWay. I obliged with My Way and NoWay to inflated prices. That is the App provides large discounts over store prices.. ypu just need the code. Staff at BK seem App brainwashed and fail to remember all you need to avail better prices is the App code.. total Jobsworths insisting on "scanning" a non scan able App. Waste of space.

Lovely meal and very friendly delivery driver. Thank you so much - very grateful.

Nice little burger king Kind staff

delivery driver was really polite and cheerful

Our children's meal came with small fries: we also ordered a separate portion of LARGE fries but both fries were the same size.

Don't ask what sauces I want then not send them its so frustrating and would save disappointment

driver didn't knock the door just left it on the doorstep, good job i have a ring doorbell

Food was stale, cold and not at all enjoyable. Went in the bin!!

Great restaurant, lovely hot food. The only reason I didn't give 5 stars is because it took ages to get our food

I placed quite a big order and most my items were either missing or substituted for food we dont like

Thanks to the driver very polite

Pleasant driver, but food was lukewarm at best and not particularly tasty because of it. Chips were soggy.

freezing cold why when it's less than a ten minutes drive. and fully loaded king fries? you mean fries with a tiny bit of squirty cheese on top? for an extra £1.00? and you had the nerve to "make" me pay you a service charge of over £1.50? service of what exactly? cold substandard freezing cold food? absolutely disgusting meal iv had to microwave it to make it edible! I don't know who the manager is there but they certainly need re training in the food service industry. cheek of service charge .

Burger was great. Side order of onion rings had obviously been sat around for a while as they were dry, lukewarm and soft

The food was freezing cold when it had arrived

Everything was incorrect or missing and over an hour late. shocking!

The driver was apparently at the restaurant for 45+ mins and the order was wrong

Food was cold on arrival at least 30 minutes late. Disappointing as we normally receive good service from this store.

Food came cold, delivery driver rang me to tell me he was out side, no one was Ther, rang him back 4 times no answer, walked out of the estate to find him waiting in his car with his family, poor service absolute joke I practically delivered my own food to my house

I’m very unhappy about this order I’d reported on Friday just gone things were missing and very very cold I got told they would look into getting me a refund and I’ve had no response at all the drive kept disconnecting from the track your food map

The worst . I waited for the food one hr . When the driver arrived he knocked on the door once and by the time i was by the door he lect and he put my order as delivered . Never got my food or money back , they even didn’t pick up the phone . The worst

Food. Is always cold when I order from here

Why would you ever go to McDonald’s when Burger King exist

easy to order, food was hot on delivery so am very happy with that. delivery driver was friendly and helpful

You want to charge HOW MUCH??? Are you taking the pi55!! AVOID AVOID AVOID. I'd even slum it by going to Maccies than pay these prices . . . .

Didn’t even get my food, said delivered but wasn’t, when rang no answer

Food was cold when it arrived. After submitting a complaint, I have not received l a full reimbursement which is what I would have expected. Instead, I have received a 50% back as credit. I find this unacceptable and could not find a customer service number to contact you on and speak directly about this matter. I shall be taking this dispute further.

1 hour and 35 minutes after ordering “fast food” our meal arrived stone cold!!!

Order took an hour and a half to arrive. While tracking my order I watched the delivery driver stop at 2 different restaurants in the opposite direction and waited for other orders to be ready after collecting my food. This obviously means my order is stone cold. Waste of almost £30!

Good service and quality. Parking available

Very tasty; Lovely polite driver

It wasn't hot enough just warm

COLD not even warm went in the bin. Do better just eat

Chips a bit cold and harf full but other wise OK

Placed the order at 6 with an estimated time of 6:20-6:30 it finally arrived after 7! Once a driver was found he was speedy enough but chips were soggy which isn't usual for burger king

All the food ordered arrived on time and warm. So a satisfied customer on this occassion.

Quick delivery, food was delivered hot

Excellent food and delivery, thank you.

Food quality is good and delivery time is bang on, ist just a shame that only half the order turned up missing all burgers and dips. Not very happy with there service

Very happy with the quality of the food and friendly delivery driver

I ordered a double Whopper, but only got a single Whopper. This is the second time that this has happened.

fast Delivery nice driver friendly. enjoyed the food but it was only warm needed to be hotter

Manager was very rude when I mentioned they had forgotten a burger on my last order. They had said they would replace it on my next order and didn't stick to this agreement. The manager was very abrupt and wouldn't let me talk, neither did he list to what i had to say. To top all of this we arrived home with single whoppers after paying for doubles!

Never delivered. Drivers are imbeciles.

food picked up 18.01 delivery 18.35 explains why it was cold again just don't understand why the driver's keep taking more orders in one go my fault fir being lazy

Not happy because before made conplant about a burger gone missing and

Expensive burger disgusting getting fined 90 pound for eating here a little over the 1 hour which signs are tiny to see went before Xmas very busy had wait longer for food plus I had my child with me with learning disability be warned find a different location Burger King. Don’t use here they will fine u if u over a hour reason being waiting on food in there.

Got fined for parking here 15 minutes over the hour the sign is so small didn’t relise was a 1 hour park was busy had wait for food my child has learning disability’s wouldn’t use again very expensive Burger King 90 pound fined disgusting for using Burger King.

Food was fresh and piping hot. Best home delivery I've had in a long time. Excellent, 5*****

I like Burger King in general and this is a clean and efficient location, however the prices set by the presumed franchise owners are ridiculous. Despite being nowhere near a motorway, the Hadley Burger King is classed as being a services and is priced accordingly. So you pay almost double the prices you would at the Burger King that's half a mile away. As a mom to three kids and one ravenous husband, this means we needlessly spend an extra £20+ if we use this location vs the location closer to the town centre.

Absolutely delicious. Lovely crispy fries. Will order again. Yum

The driver left my food on the floor. He just rung the bell and put my food on the floor. He didn’t wait for me to open the door and I didn’t take more than 1 minute to open the door. The food was cold too, it was tasty though.

Food was alright. Temperature ok. Wouldn’t go for chessechips or cheese nuggets

Food was cold, and I was missing items, called the Burger King, that I had ordered it from, and they had no idea that I had ordered from there, the order number didn’t show up, so really confused about this, not happy,