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3.5

Based on 213 opinions finded in 2 websites

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Nº 399 in 534 in Telford and Wrekin

CUSTOMERS TALK ABOUT DISHES WITH..filletchicken
Score

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Arrived 5 minutes after driver pressed 'delivered' in the app. Ice cream half thawed, chips soggy.

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Eddie . 2024-12-02

MORE AT Just Eat

perfect chicken yet again peri peri is amazing thank you

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Jade . 2024-11-28

MORE AT Just Eat

absolutey lovely food polite and nice staff would recommend peripheral wings

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Jade . 2024-11-28

MORE AT Just Eat

Didn’t send the full order . 1 drink missing . Portion size was really poor for the price . Food was warm at best . Won’t be using again sorry 😔

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Matthew . 2024-11-27

MORE AT Just Eat

Fantastic service and food! The driver was lovely as always. They remembered our amendments and made sure we got we asked for. Food was warm when it arrived and really tasty! 👍🏽

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samina . 2024-11-24

MORE AT Just Eat

Ordered before and Food was great,today disappointing. Chicken uncooked,wrap smells weird,fries bitter and taste like paper

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Natalia . 2024-11-24

MORE AT Just Eat

gave me a small milkshake instead of large and made the fries packet xs they also cancelled my 2 bubblegum milkshakes n sent me diffrent flavours

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Juwairiyah Begum . 2024-11-19

MORE AT Google

called few times to the restaurant for an update and after 40minutes delivery came all packages were brocken , damaged and leaked.

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binu . 2024-11-07

MORE AT Just Eat

First time ordering from here, Order arrived, upon delivery gravy was in bottom of bag with lid off and missing items.

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Lee . 2024-11-05

MORE AT Just Eat

A good helping of chicken, chips and curry sauce

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Steve Curl . 2024-10-22

MORE AT Google

Beware of food poisoning..obviously poor food hygiene!

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lee corfield . 2024-10-16

MORE AT Google

Ordered a peri peri burger and it was small chicken fillets on a bun with very questionable lettuce also order a chicken wrap and what I received was a disgrace all wrap and 2 chicken nugget sizes chicken in it absolutely disgraceful will never ever order again complete waste of money and all food was freezing cold I could cook something with my eyes closed for a hell of a lot less money and still wouldn’t be as bad as what we received STAY CLEAR not worth even looking at

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Kieran Wheatley . 2024-10-09

MORE AT Google

Food wasn’t mixed verry nice and to chilly taken the nice flavour out usally love there food but cold and not to nice today sorry

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Sophie . 2024-08-13

MORE AT Just Eat

They took the money but didn't bother to deliver the food

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Richard . 2024-08-10

MORE AT Just Eat

Chicken burger was pink inside! It was meant to be a spicy burger but was a normal fillet with hot sauce. I chucked it away as soon as first bite felt off. Looked and saw it was severely undercooked. I have never been before until this visit Saturday 3rd August. I found out today they have changed their name from Chicken Cottage, which was a one star hygiene establishment. This place should be shut down.

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Aaron S . 2024-08-06

MORE AT Google

It took over an hour for delivery plus i didnt get all my order i rang them and they put the phone down and sent me 6 chicken wings even know it says on here u get more different chicken wings wont order again

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Hayley . 2024-08-05

MORE AT Just Eat

Hi don't really bother with reviews but I have to warn other people ordered 2 from here 1st was okay but a little weird taste then 2 time the chicken stunk really bad fillet burger the meat was hard as rock and could tell it was old don't bother ordering not worth it

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David Balog . 2024-08-04

MORE AT Google

Chicken pretty decent but very slow. The service was friendly. A bit too pricey.

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Carrie N . 2024-07-25

MORE AT Google

Milkshakes tasted off, chicken burger was soggy yet rock hard bun, chips were over cooked.

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Jayde . 2024-06-06

MORE AT Just Eat

Attended this place for first time last week tables were full of rubbish and the bin was rammed full of rubbish which needed to be emptied ! Food menu was very limited mite as well had been closed for the sake of the service and everything ! Chicken burger was nice and food was great could do with better selection of drinks though !

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Jack B . 2024-05-28

MORE AT Google

awful, cold dry and tasteless. went straight in the bin.

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lorna . 2024-05-13

MORE AT Just Eat

Vile, chicken was dry was hard as rock unediable. Wraps had no flavour what so ever everything that was cooked was terrible. Best part was the side of salad.

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lorna richards . 2024-05-12

MORE AT Google

Awful. Little chicken in the wrap and horrible fillings, no chips and paid £40 for 3 meal deals. Wouldn't recommend

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Anastasia Hunt . 2024-05-11

MORE AT Google

My sister ordered through deliveroo, half the order was missing, chips (the ones that did arrive) were cold, soggy and needed salt, sides were cold and the wraps had no flavour, no filling, chicken was cold and again soggy inside. Really poor food and quality, didn’t offer any resolution. Avoid.

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Brogan Hunt . 2024-05-11

MORE AT Google

Good food and great service too, little late but was still good

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Isabell . 2024-05-04

MORE AT Just Eat

Absolutely amazing! The food was gorgeous you get a lot for your money! Was my first time ordering and I will definitely be ordering again soon. Highly recommend!

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Carly . 2024-03-30

MORE AT Just Eat

Absolute shambles, wouldn’t feed this my dog, chicken was like eating a welly, not suprised if it’s not chicken, more than likely pigeon, bum is absalutly wrote off, chicken nest? More like pigeon breast, cannot belive it, will never eat from here again

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ilikejor ed . 2024-03-08

MORE AT Google

Ordered via deliveroo for delivery, both chicken burgers and chicken wrap was raw, blatantly Aswell with bright pink blood on the chicken still, avoid!!!!!

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L Chappell . 2024-01-29

MORE AT Google

food was amazing, And the delivery Driver was polite

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Stuart . 2024-01-27

MORE AT Just Eat

The best chicken wings I've had in years! flavourful, so crispy that it's crunchy coating, just now I like it. Went far beyond just satisfying my craving for wings. Will definitely order again.

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Lloyd . 2024-01-27

MORE AT Just Eat

Delicious food. Nice and warm. Brilliant service

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Iram . 2024-01-23

MORE AT Just Eat

Lovely place and awesome food. Loved the lemon lime 🐔 chicken. Lovely service. Definitely coming again!

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Kanza Khan . 2024-01-06

MORE AT Google

only thing I can say is the nuggets were better before they changed them.

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Daniel . 2023-12-30

MORE AT Just Eat

Great food, fast delivery, Manager is very friendly great customer service

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Beth Thrower . 2023-12-22

MORE AT Google

Fantastic food yet again! One of my regulars when I fancy chicken! I asked for a few alterations on my order and it came perfectly! 🙂

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samina . 2023-12-09

MORE AT Just Eat

Always thoroughly enjoy my takeaway. Much prefer the food now it’s chicken nest and not chicken cottage! Quick delivery and always 10/10 food.

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Ella Perry . 2023-12-08

MORE AT Google

Had food poisoning 3 times here in 2 years. Food is very overpriced too. Won’t be buying from them again!

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Scott . 2023-12-03

MORE AT Google

Delicious food, got and tasty. Will order again

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Rachel . 2023-11-20

MORE AT Just Eat

Arguably the worst creation known to man run by absolute cabbage for brain cells, the old boy running it well and truly took the morale highground I wouldn’t recommend this to my worst enemy let alone feed it to my dog

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Tyler Oneill . 2023-11-20

MORE AT Google

Not bad but won’t from there again

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Usman . 2023-11-19

MORE AT Just Eat

Chips wasn’t the best but the rest was amazing

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Reece . 2023-11-08

MORE AT Just Eat

Food was horrible and expensive for what it was sadly used to be a lot better quality. Parts of the order were incorrect drink wise

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Sophie . 2023-11-03

MORE AT Just Eat

good points, the food came early, the drinks were nice and cold and the ice cream is good and comes in a cute pot... bad points, i dont think i got what i ordered and it was luke warm to cold.... not worth the money

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Sharna . 2023-10-29

MORE AT Just Eat

Lovely Chicken will definitely order again

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Lisa . 2023-10-08

MORE AT Just Eat

Second time in a row we have ordered this deal where the 18 wings are missing! When you call the old man is not willing to accept mistake and tries to justify it! Very bad customer service! First time of ordering the other man admitted fault and sent the wings but this time the old man refused and even refused to acknowledge the deal they’re offering their self! Now a family of 4 are sat here with only half their order! 1/10 stay away

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Asia . 2023-09-25

MORE AT Just Eat

Fantastic food- we ordered late but the quality of the food was still great. The chicken strips and rice were well seasoned! This is definitely going to be a regular for us! 👍🏽

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samina . 2023-09-21

MORE AT Just Eat

Slow service, not the same when I visited this shop few years ago, hiring joker staff who have no clue and the business is being run by a clown

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Kammy Shemar . 2023-09-19

MORE AT Google

Food good but not what i ordered. Cheese Jalapeño bites missing. Chicken wings not included but what was delivered was nice

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Lisa . 2023-09-15

MORE AT Just Eat

Driver brought food on time but bought the wrong order. Went back to store to get get correct order and food was cold upon second deliver. 0 compensation awarded.

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Joseph . 2023-09-14

MORE AT Just Eat

Nice food polite staff. Would recommend.

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Tracey Dixon . 2023-09-13

MORE AT Google

Great food, delivery a little quicker would be nice.

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Tony . 2023-09-10

MORE AT Just Eat

Grumpy geezer in charge, staff with zombie gazes, shady clientele—skip it! 😬🏃‍♂️

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James Y . 2023-09-01

MORE AT Google

Fries dry and cold. Had Sweet chilli chicken burger which should entail a chicken fillet coated in sweet chilli sauce, instead there was a small splodge of sweet chilli sauce on the buns. Waste of money sorry

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Hana Abid . 2023-08-30

MORE AT Google

Bad food, they completed the order 40 mins before it arrived so I had no idea if it was coming or not, food turned up cold and overall wasted £20, sort your business out

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Jonathan . 2023-08-22

MORE AT Just Eat

Always something missing, even when it when it was Trading under a previous name. And they don't like it when you want to do a refund through Just Eat for said missing items. Naan bread is not a naan bread but 2 shop brought tortillas and 'signature' chilli sauce is sachets of Lichfields sauce... was you actually receive in your delivery isn't bad, good luck getting it all though

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Lyndsey . 2023-08-20

MORE AT Just Eat

This is my favourite takeaway in all of Telford. The food is always fresh and hot and for a great price. Keep it up guys, can't wait to order from you again!

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Ana-Maria . 2023-08-16

MORE AT Just Eat

Chicken is nice for the most part, some of the breast/off the bone bits were a bit overcooked and dry. Chips were good. Forgot my milkshake though ☹️

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Katie . 2023-08-13

MORE AT Just Eat

great food, great service and the milkshakes are top-tier

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Anthony . 2023-08-07

MORE AT Just Eat

The chicken wings quite tasty but cold. Chips cold. Missing item. Managment - rubbish.

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Golden Rolls . 2023-07-04

MORE AT Google

Propper London style chicken cottage. Only one I could find in shrewsbury or telford!!!! Food was good about £5 for 6 wings and chips with a drink, which is a little steep for what it is, but with price increases its about right. Inside is still being done up with works going on, Service was a little slow compared to a London chicken shop, the wings were already made and I still waited about 10 minutes just for chips and a drink, I also gave the first drink back as there was sauce on the bit you drink from.

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Kamal Kamalanathan . 2023-06-02

MORE AT Google

With my first I had waited over 3 hours, made numerous phone calls and I still didn’t receive my order.

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Jo-d1990 W . 2023-05-11

MORE AT Google

Ordered food around 9 o'clock but it never turned up, no thought to try and contact us that our food wasn't going to be arriving. Seriously if your thinking about spending your hard earned money here...DONT!!! Go literally any where else. Had these sorts of issues before with this restaurant and this will be the last time

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Chris Lord . 2023-05-07

MORE AT Google

The chicken was mediocre, the chips were soggy very disappointed by the food I got, I also got the jalapeño cheese bites they were absolutely mank never ordering from here again

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Thomas Doyle . 2023-04-30

MORE AT Google

We've ordered quite a few times from Chicken Cottage. However, service has been really inconsistent. They hire staff on the front desk who have no clue how to serve a customer. If you order food, you could be waiting for over 2 hours. You get inconsistent reasons as to why. One phone call they advise they're waiting for a driver to come and collect the food, next phone call they advise its on its way for it to take a further 30 or 40 minutes. When speaking to the driver, he advised that the printer wasn't working....... When the food did get to us, it was cold. Simple communication is all that's needed to advise it needed us to pick up the food, and they refused refund. Safe to say, they won't be receiving my money anymore, taking into account how many times this has happened.

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Steve Petty . 2023-04-23

MORE AT Google

Not bad just like other chicken cottage

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Khaleeluddin Shaik . 2023-04-13

MORE AT Google

Jess and his brother are fantastic, such great customer service from them. They are very calm and relaxed great personality from these too. Great multi tasking and cleaning as they go as fast food places should be kept. Also the older uncle I believe is the franchise owner very friendly too. I have travelled here from London and I plan on visiting again most definitely. Tha m you to you all

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Ravi Juiceman . 2023-02-27

MORE AT Google

Waited over 2 hours for food. 3 phone calls later, it arrives cold and not the correct order. Told food was delayed, would be leaving in 5 mins and still nothing after half hour. Ring half hour later and told driver on way. It was ridiculous. Staff apologise but didn't seem to care.

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Daljinder Kaur . 2023-02-10

MORE AT Google

Wrong food sent and missing items. The ice cream was just defrosted and refrozen ice and inedible. Poor response when i phoned.. no apology and no offer of refund, food anything really. Still waiting for a response from email.

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Debbie Archer . 2023-02-05

MORE AT Google

Customer service 0/10 they always miss out items and if you try and call to resolve any issues they just lie to you and tell you to wait for the driver for 10-15 mins. Unreliable place to order food from there’s better options around but if not just go and collect.

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Marvin Amo . 2023-01-21

MORE AT Google

Need to re-do online menus. When selecting breaded chicken fillet burger, options given are mild or spicy so would assume this is the spice of the fillet burger. Does not state that a ‘spicy’ burger is in fact a plain chicken fillet burger covered in hot chilli sauce not requested or advertised! Also advertise canned drinks but then send cheap alternatives/wrong drink. Also advertise bbq beans but then send cold basic plain beans.

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Linda Clarke . 2022-12-18

MORE AT Google

Had nothing but a bad stomach been up all night on the toilet . Won’t be ordering again . Shame as it’s usually bang on

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dean howlett . 2022-12-15

MORE AT Google

A very late request order, but it arrived with hot lovely selection of chicken and drinks. The poor delivery driver tripped, I hope he didn’t injure himself.

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Michelle . 2022-10-22

MORE AT Google

First time ordered, missing items! Thought I would give them another go and again missing items. When I rang up to enquire where my missing items were they were not prepared to do anything to rectify it then and said when I next ordered they would add some extras. I said I wouldn’t be ordering again. My daughter has harassed me for a chicken cottage takeaway for a couple of weeks so thought they’ve got to get it right this time so placed a order …. Hour passes and nothing so call to enquire, to be told they had not printed off my order! I asked how long it would take and was told 20mins, I asked him to make sure I receive everything I order as last two times I have not and he reassures I’ll receive everything in 20 minutes. 2 hours after I order it arrives and guess what …. Missing items!! I will never order from here again.

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Natalie . 2022-10-19

MORE AT Google

Chicken and wings were tasteless and complete waste of money. The service was good but food disgusting. Never buying from there again.

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Pearl Krumah . 2022-08-13

MORE AT Google

Absolutely abysmal! Missing the peri fries, phoned them up and they weren't willing to correct their own mistake, even though it showed I had ordered them, and the food came cold and horrible. will NOT be using these ever again!

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Alicia Forrest . 2022-08-06

MORE AT Google

*1st time, and the last time* Mountain burger* Tiny chicken fillet with a sloppy hashbrown on top) in a cheap sesame bun with frozen French fries Just Over £8 Three chicken strips* each the size of a childs little finger Frozen French fries Just Over £6 Cottage chicken burger* Tiny fillet in a cheap bun Frozen French fries £6.50 All together with delivery around £23 Rip off, cheap Frozen rubbish. By calling yourself Cottage Chicken I expected a little more effort in the food, not something i can make in half an hour at home for goodness sake.

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JR GRAPHIX . 2022-08-04

MORE AT Google

Lovely proprietor and they had wedges! Fried chicken is excellent.

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Tahir Gulfraz . 2022-08-04

MORE AT Google

Average chicken shop need to clean tables more often

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Liam Whitehouse . 2022-08-03

MORE AT Google

Chicken pieces are very delicious, especially the coating is very good.....

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Gaurav Kaushik . 2022-07-30

MORE AT Google

Amazing food, always on time, never had any issues with this place. Must order from these guys twice sometimes even 3 times a week. Delivery driver is always so lovely and polite

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Courtney Biddulph . 2022-06-15

MORE AT Google

The food is so yummy 😋 !!! And the place is great 👍 👌

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hasnaa Wright . 2022-06-14

MORE AT Google

Very nice food .not the cleanest but certainly did the trick .Will call again when out on the lash

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Covid hoax 2020 . 2022-06-07

MORE AT Google

Lovely food everyone really enjoyed but no no to gravy and the rice but rest brilliant

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Nazmeen Akhtar . 2022-05-07

MORE AT Google

Absolutely vile.. Waited 10 minutes for them to prepare a 3 piece medley meal.. EVERYTHING was lukewarm and the "fresh strips" were dry and obviously washed in chlorine.

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Johnny Telford . 2022-03-22

MORE AT Google

They gave me the wrong order but the boy at the till was cute

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omd shush . 2022-02-21

MORE AT Google

They company have made my 3 year old very poorly few their food from now on I’d stay well away

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Danny Perry . 2022-01-29

MORE AT Google

Haven't had good takeout since I got back from America. This place was actually good.

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Gareth Havis . 2022-01-03

MORE AT Google

The peri peri chicken is so watered down, they might as well grill it with water and salt. Chips were soggy, no salt. Just poor. I really liked chicken cottage. I have never found a franchise as good as the one in Oxford, Cowley.

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CharlybbT M . 2021-12-11

MORE AT Google

Always helpful and honest with delivery times great customer service and lovely food I order regular from here

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Jadie Browne . 2021-12-06

MORE AT Google

First time trying this place was abit sceptical at first but the chicken is so good! Tender and juicy and cheap!! Would 10/10 recommend much better than KFC!

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Hannah Dillon . 2021-10-24

MORE AT Google

Lovely food, got the order slightly wrong but did not effect the visit.

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Kelsie Fowles . 2021-10-07

MORE AT Google

The chicken and rice is amazing i come across it when I was working in Telford I ate from there the whole week I was working there absolutely great food and friendly staff especially the uncle with the white beard who makes you feel welcomed great shop

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Pablo Escobar . 2021-09-29

MORE AT Google

Honestly the foods fine I just can't cope the the inane lack of customer service any longer. Regularly order from here and a don't think a single delivery has been completed with out some form of issue. Tonight's was just the cherry on top. 20 minutes after our expected delivery slot which was already an hour after ordering and no sign of delivery so I call, I'm told yeah driver is out with the delivery nd then they just hang up. OK w.e it's on its way...right? No. A further 20 minutes later we get a call from them saying its delivered you were the guy in white shorts...I explain that I'm not a man nor am I wearing white, they then go on about not having an order for us?! I offer the order number several times until finally the person on the phone writes it down says they have to make a call and then promptly hangs up again. Finally in fairness to them the food arrives, and the driver is very apologetic.

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Bethan Fletcher . 2021-08-08

MORE AT Google

Where do I start from! The chicken nuggets were soggy. The chicken burger was salty, uncooked & tasteless. The peri peri grill burger came as 3 grilled chicken strips. A bad experience.....never again!!

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Nadeem Dawood . 2021-07-24

MORE AT Google

Great food, good customer service, just a bit too busy sometimes but I guess it comes with being successful

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Niverth Puvanenthiran . 2021-07-23

MORE AT Google

Just had a burger delivered to our workplace and it was amazing.

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Andrew Eades . 2021-05-05

MORE AT Google

Absolute waste off time food is late 2nd order from these only because the food is nice over a hour late and still no food ring them up and get spoken over I wouldn't recommend these at all this will be my last delivery

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Grant Orourke . 2021-01-30

MORE AT Google

Always get a milkshake, staff r friendly and milkshakes are amazing

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Sarah Perry . 2020-12-05

MORE AT Google

Did order before, was very nice food and delivered to my address! Now they changed something on app and I can't order anymore, it's showing I'm too far away. Try to ring local shop they said can't do discount which I have on app... Useless place want to charge me £10 more... Telford shop avoid it... WILL NEVER ORDER ANYTHING FROM THEM...

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Vadim Soldatov . 2020-12-05

MORE AT Google

Hit and miss but generally good can't complain.

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THE LEGEND . 2020-11-16

MORE AT Google

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