KFC Telford - Rampart Way in Telford and Wrekin

the order was so late coming nearly 2 hours after ordering. additionally was cold

ordered 20 wings but only had about 15

Food piping hot. Brilliant Table service with a smile

Very nice and always the best in Telford friendly staff

Burger was cold the rest was ok, courier was friendly

Delivery driver was fantastix and polite. Poor quantity of food. Chips cold and squashed. Wraps cooked but cold

Not sure if they were understaffed or not, but all the tables were dirty, the toilets were mucky, the wait time was ridiculous, especially considering the restaurant was half empty, drive thru was quiet and there weren't a huge amount of delivery people waiting. Only good thing is the food was fine, not amazing, the salsa/bean stuff was missing from my rice box, but perfectly edible and the chicken was properly cooked.

Unreasonably dirty restaurant with leftover food and packaging still on most of the tables and overflowing bins. The staff seem disinterested. Difficult to praise the food despite it being the usual decent enough standard.

very bad, horrible with staff, closes door while talking to customer. never come here. terrible

What is the point offering a delivery time, when the are completely ignored???

Two hours late and feeezing cold .. will not be ordering from you again.

visited yesterday and Kyle was absolutely brilliant. He was proper cheery, helped us figure out what we wanted and got us a bargain with the offer that's on. He had a good laugh with us and it felt like we had our order in no time at all

the whole order was wrong, missed loads of items off and gave us things we didn't ask for

Delivery driver was lovely. Very polite and patient.

My order was late not sure what was going on the delivery time kept changing and when my order finally arrived I had some order missing and JUST EAT WONT GIVE ME A REFUND I’m disgusted to be honest they tell u to report it then say sorry u we won’t be refunding you what on earth it’s disgusting.

Standard KFC restaurant. If you like KFC and the stuff they churn out, you'll be happy here.

Food tasted off and chips were cold

Decent, better than madeley one by miles

Everything was cold and completely the wrong order

Ordered a box meal, burger missing. only fries, sides delivered. Arrived late. Restaurant unwilling to resolve their mistake. Told me to contact just eat and wait upto 7 days for a refund. Jokers.

Don’t you just hate it when your order turns up when it’s incomplete! Order something because your kids want something as a one off tree and then it doesn’t come as you ordered

This was absolutely the worst experience I had with fast food. The fries were absolutely stone cold and soggy. The three pieces of chicken I ordered were cold and appeared to be cooked. Three days ago. I also ordered a drink which didn’t arrive. Will never order Kentucky fried chicken again.

no burger or chips. you delivered Pepsi? and that is it.

Ordered a burger with no sauce and got all the sauce 🙌

Really upped the game, chicken was on point, fries super tasty and fresh, you can expect to wait for your food for between five and 10 minutes but it’s worth it because it’s always finger lickin good

Very slow service Burned cold food No receipt

Took and hour to get to me and when it did all the food was cold

Great stuff finger lucking good

Ok went through the drive through they where great when asked for menu was helpful service great 👍 but tower burger was not great 😕was warm not hot it was just warm the fries where hot and ok I'm not into fries with spices on them but was a nice change but sorry I'm old £17 2 drinks 2 fries 1 tower burger and rap was cold it was over price for what you get

excellent service. fast and polite delivery man. thank you

Order was wrong, we ordered 2 pc original chicken twice only one 2 pc came, food was very cold, very disappointed

Rude horrible stuff, literally threw my food on my table rolling her eyes just because I’ve asked if it is possible to warm my wrap because it was served cold.

We left all of the chips bar the 1 chip I ate. INCREDIBLY COLD. They were hard, cold and some of them were mushy to the point of not being able to pick them up

First time ordered from KFC. disappointing . food limp and lukewarm. probably wouldn't order again.

Worst kfc ever had, no taste and to salute, please do not come here guys And All Table was dirty

Fresh food, nice and hot but toilets are extremely dirty - no one clean them during last month.

Didn’t order popcorn chicken as it stated it was free when I spent a certain amount it wasn’t given out In the bag

Chicken was very dry it was very overcooked

Really wish there was a zero stars option !!. Ordered food and waited 2 hours for it to even be cooked !! Please tell me how ? . Then it arrives cold . And don't even bother to Try and phone them because the phone there must ring on silent constantly. Absolute shower of sh..... Disgusting service

Order never turned up , went yo the wrong adress.

Time kept changing for when it was going to be delivered and was missing 2 items I ordered

Asked 3 times if was a meal got to till at drive through stil had meal wrong! If paid less attention on chatting to each other and concentrating on orders would get it right!! Poor management as food was poor quality and cold ! And staff just chatting away between themselves!

I came here and the chicken was dry and music on to load service was good just other things let the shop down

My food was cold and not at all enjoyable

lovely hot food correct order too brilliant thank you driver was lovely too!

chicken excellent chips terrible, cold and soggy

Got a rise box delivered and the chicken came stone cold and non of the sauce on top. Completely dry.

bag was ripped open and missing food

Had a stomach upset all day today

Drive thru took more than 40 mins

the delivery driver gave me the creeps he didn't come to my door I had to go to him and he kept looking at me weirdly and making me uncomfortable

I haven't visited a KFC for a long time, now I know why. Over-priced rubbish, waited nearly 30mins for a BBQ burger, paid the same price I could have had a sit down meal in an actual restaurant. The word Fast seems to not be in the staffs vocabulary here. They seemed to be more interested in messing around with each other in the kitchen area than actually cooking. It would have been 0 stars but the person who served me apologised for the wait which is why the 2 stars. For a food chain competing next door to a burger king I would seriously want to do undercover boss there and get it sorted.

Order never turned up despite app say it had

the worst qaulity food from kfc. very oily that drips out from chicken. and with that the delivery time kept on changing. with long time wait and worst food quality I am totally disappointed with the service

Bone in the middle of zinger burger. Not standard. Also, the postmix machine output smells like stagnant water. I drank about 100ml before smelling it thoroughly and I do hope this will have no followup later.

Went there after work today 24/06/2024 placed my order and waited for my food. Whilst i may have forgotten to pick up my bottle of pop with my order it wasn't handed to me with my order. Once home and realised my misfortune. Its only a bottle of pop and not worth the drive back to fetch it. Having sat down to eat and woking though the gravy i then noticed a gravy pot that should have been disposed of hours. Niw seeing that it also makes you wonder how fresh the other food is not a great thought to be honest

Forgot the fries... wouldn't redeliver

Waited over an hour for my food and still didn’t come.

My burgers were not delivered to me

once arrived food was freezing considering the delivery location is less than 2 minutes away, delivery driver was rude also told me that I didn't have anything else on my order but one meal when the recipt clearly had more items than what was in the bag all over just bad from time to quality of service.

No food delivered as wrong order sent

cold food disgusting never again

brilliant. I thought I'd changed address (wrong address) but hadn't. The driver contacted me and went out of his way to deliver it. Massive thank you drive much appreciated and was still 🔥.

Went in on the 31/05/2024 to get some food and arrived back with half of it missing, the two young girls working at the front clearly have no idea how to pack a bag or read by the looks of it as I was missing three items, had two chicken burgers one drenched in mayo and the other had a slap of sauce at the bottom, with the clear constant 1 stars this restaurant receives they clearly need new management it’s embarrassing

Awfull food, service is shocking 15 year old obese teenagers are too busy chating about their future plans and not noticing customers waiting to be served. When i asked to be served they are just pointing at the self service machines. Food is dry , chicken seemed old. Drinks are not served but they are just giving you cup so you can fill yourself at self service machine. Why is this even called fast food restaurant? No service at all + Overpriced old dry chicken which costs way too much.

Ordered KFC for delivery - the worst KFC I have ever had, the Original Recipe Chicken pieces (with bones in) were disgusting - either they were very, very over cooked or they were re-fried from yesterdays - the colour was extremely dark brown, almost black! I threw them in the bin after tasting one - horrible. The rest of the order was ok, the mini fillets and the hot wings.

delivery was great same about the food!!!

It's a KFC. The chicken was tasty so not much more to say.

Missed out 4 fries but the chicken was good

It was cold and a mess in the box want a refund!

food was minimal, no sauce on burger and quarter portion of chips

No popcorn chicken in the large popcorn chicken meal and as requested for a box of large popcorn none came with the order. Asked for beans and received gravy. Also my son’s bucket meal was loose in the bag instead of a being put in a box. Not happy at all!!

Fantastic servive from the biker.. Definitely a tip next time 👍👍

food was nice chips were a bit cold but rest of the food was bang on this time I've had problems before with kfc but today was good but chips were cold

Not a lot of meat very small chuck in Telford.

Absolutely Diabolical no order received after having put clear information on instructions!! I want a full refund l! Won’t be using this service again!! Didn’t even won’t to put 1 start but dosent allow this!

Order was missing a fries with a meal, burger was cold.

No sides with my order disappointed

There was only one fillet at best on my meal joke !?

Literally had to wait half an hour for food. Ridiculous. Never coming again.

Food was pink and not cooked properly

2 meals without chips rest of them has about 5 chips 😪

Absolutely bunch of idiots in there carnt even get an order right stupid people

Items missing from a delivery called the shop and explained it was missing. The person I spoke to Emily team leader refused to acknowledge the fact that these items were missing after visiting the shop. She refused to give me the missing items even though she had now confirmed that they should’ve been given to me because apparently I was rude when I said she had failed the customer service test and my eyes are customer service test is not listening to the customer.

Left it outside in a raining day

Forgot half my food absolutely pathetic

What a waste of time and money ordered food it said it was delivered but it definitely wasn’t to my address as we have no food !!

Fantastic staff, nice new restaurant. Some of the best KFC chicken that I've had.

Chicken fillets and chicken wings missing on sharing boneless banquet. Coleslaw instead of gravy sent on box meal

I ordered 2 pop corn chicken and only received one

order information ie delivery on its way didnt update

Nearly an hour to get our food (unacceptable) Cold. Every time I order I swear never to order a takeaway again (not just KFC). It is rubbish for the amount you pay.

Food took 2 hours to arrive and was cold

chicken was to greasy and under cooked also I was a can of tango short

Absolute shocking service items missing from order and they don't even care

Very polite staff but only one piece of chicken was sent

I am missing an item I spent £5 on

my delivery says got delivered at 21.08 and I ain't recieved my food delivery not happy at all

It's usually a once a year visit to KFC and we enjoyed it. Food came nice and hot. They didn't provide the dips but as advertised but we don't eat them anyway. They also didn't provide any paper trays despite knowing we were eating in. The man serving was actually really friendly and welcoming, which was great. The girl who presents the food absolutely dreadful- shouted out our number, put the tray of food down on the counter with disdain, at the point I walk over to collect the tray, she turns her back on me and slams down the bottle of Pepsi- jolly. I hope management can remind the young lady that she has decided to work in the service industry. At least acknowledge a customer, very rude. In terms of the seating area, typical KFC, dirty, greasy, food droppings, its horrible. The one good thing is that they now point delivery drivers to a separate pick up point away from walk in customers. One or two drivers decide to ignore this entrance but on the whole it has transformed the atmosphere - if you want to brave the lack of cleanliness and eat in. All in all, enjoyed a rare bit of fried chicken. The young lady spolied it a little as it is very rare in the UK for customers to be treated in this way.

I haven’t received my food , I’m sat here with my kids hungry