Pizza Project in Reigate and Banstead

Good pizza, they add service charge to every order, atmosphere is lacking, was cold inside so had to wear coats, expensive for what it is.

Absolutely terrible. I went in and to the counter to order coffee and buy a cookie for my child. I was completely ignored, there was no one in the queue and approx 3 tables of people. It was not busy at all. What would it take to say “Hi there, be with you in a mo”? I might add I’m nearly 9 months pregnant and clearly very uncomfortable (not their fault granted). Waited for 7/8 mins whilst two staff were behind the counter doing their best to ignore me and then walked out. Utterly, utterly useless. I grew up in Redhill and was back today for the first time in nearly 20 years, it is a crying shame that people have become so unbelievably rude in the area.

Big airy restaurant with lovely staff and great food

My family and I went into the Reigate branch yesterday, we were shown to our table by James the new manager who made us feel very welcome, he explained all the offers and how everything worked we were very impressed how professional he was and his high level of customer service. Reece then took over as our waiter very polite efficient young man, we were served very quickly and the food was of a high standard, Reece even noticed my Grandaughter had a birthday badge on and gave her a special desert which delighted her. In all the new manager and staff have created an excellent efficient well run establishment, we will be back as it was a good customer experience good old fashioned service much needed now well done.

Exactly the same issue as other recent bad reviews. The delivery was much later than on the tracking app, the tater tots were barely cooked and the pizza was delivered luke warm and lacking cheese