Pizza Express in Reigate and Banstead

Delicious as usual and quick delivery but would expect delivered pizza to be cut up

Food was delicious cooked perfectly. Delivery was good polite and friendly driver.

Sherralee was an extremely helpful, kind and attentive server. She gave a very warm welcome and was checking in throughout our visit to make sure we had everything we needed. She took the time to chat with us for a moment and overall she made our meal 10x better by being so friendly and welcoming :)

deliverer was good food different to eating in

The food was nice. Unfortunately, I found the service to be lacking. However, I would still go back.

Brilliant food and service. Had a server called Maya the best waitress by far. She was great, very attentive and made sure we were ok at all times. Couldn’t thank her enough!!

Shocking experience this evening. 2 hours after order. I’ve sent a complain also

Good for family visits, staff good with young folk.

Lovely food really enjoyed it . Packaged well

I had a pizza making birthday party for my autistic son and Sherralee was fantastic! She was full of energy, warm and patient with the children. I couldn't recommend the experience more. Thank you so much!

Don't bother ordering online....pizza comes uncut, cold and a hour half delivery time from 10 mins down the road on a Tuesday night.

Food took ages on last visit but we were offered free drinks to compensate.

20 years ago today, my wife and I had our first "date" at Pizza Express, Reigate. Today we had an anniversary lunch with our two families. The staff were brilliant and, despite the fact that it was Mothering Sunday, accomodated us when four extra people turned up, so there wer 15 of us! Even though they were VERY busy, they took time to make our anniversary special and to look after us all. Great staff, great food great service and great welcome.

Sherralee was amazing, we went to restaurant 17 March as it was St Patrick’s day. Sherralee was so professional and excellent customer service.

Despite being quite noisy & very busy food was great & staff attentive

As always, our experience was top notch. The team at the Reigate Pizzeria is absolutely superb. They remember us and are so attentive and welcoming. They come to the table just the right amount of times to see how things are doing and interact with us and our young children so well. Whenever we get the chance to, we go there for a meal and always know we will have a great experience. Thank you all and we are already looking forward to returning.

Lovely branch of pizza express. Staff are very friendly and helpful. Nice atmosphere inside and nice location. Use the app to check for offers and discounts available. Like with all pizzas express restaurants in the UK, the food quality has gone steadily down hill with cost cutting and prices have risen considerably.

Your delivery do not arrive, waited over 2 hours. Very disapionting service, require a refund.

Brilliant and worthwhile experience for my granddaughter's birthday

taste good but food cold & drink warm.

The food delivered 1.5 hours after ordering. The delivery slot changed 3 times. A very important meal for the Woman's day for 2 special ladies ruined. Not a delivery's guy fault, but the restaurant's. If busy, please put realistic delivery times.

The driver got lost and when he phoned me and I gave him directions, he still could not find me and asked m e to get in my car and come to him to collect it.. outrageous !!! I asked him to follow his sat nav and he did not seem to have my postcode

The food was great, on the other hand the service was rather horrible, i was served by an older blonde lady who was very blunt and rather rude with how hasty we were being when it came to ordering. When i was downstairs in the toilet, i also overheard a man arguing with w delivery driver who i had just met and was rather nice, horrible experience, i do not think i will be dining here again. Do better.

Great visit to Reigate PizzaExpress! Lovely staff, tasty food and amazing atmosphere!

Sadly last night marks the end of a bi-monthly dinner with friends at pizza express in reigate as the last few times we have been, it's been a disaster-class in poor service, and bad food with a number of items removed from the menu. Last night our dough balls took an hour to arrive (with no plates), my pizza only had 2 tiny slithers of goats cheese and was undercooked, my friend had no dressing for her salad and the breadsticks were burnt. We had to ask for cutlery, we sat with our starter plates and empty cans for the duration. It was busy to start with and I bet the takeaways were out the kitchen on time. The staff were friendly, but there was no apology for any of the issues we had which is such a basic part of customer service. Reigate has so many other options that we won't be going back.

Pizzas weren't as hot as is expected

Fantastic service! The handsome manager really made us feel at home and the kids loved their pasta!

Haven't been in this Pizza express for many years but my experience there tonight was wonderful, the staff both on the floor and doing the cooking were so friendly and helpful especially Sheri Ann , she is a credit to the business, look after her and all the staff because it's not easy getting great employees like you have in Reigate, well done

I ordered a pizza which was lovely but the side of chicken wings I ordered was awful as they were all burnt and had lots of black bits on them and they were stuck to the dish.

⭐️⭐️⭐️⭐️⭐️ Had a fantastic experience at Pizza Express in Reigate tonight! Our waiter, Sherralee, was absolutely amazing—super friendly, warm, and made me feel right at home. Her customer service was outstanding, and she went above and beyond to ensure everything was perfect. Just wanted to give a big shout-out and a huge thank you for her time and kindness. I highly recommend booking at Pizza Express in Reigate—Sherralee truly makes the experience special! Highly recommend!!!!

Place was horrible had to wait in line for 15 minutes when there was multiple cleaned and ready to be used tables that had no reservations then we had to wait 50 minutes for some dough balls and 2 pizzas overall horrible time just spent over an hour getting ignored

Our waitress Sherralee was AMAZING! Made our meal so easy & pleasant 🩷

I asked for no spicy beef but they went ahead a placed spicy beef on my pizza didn’t taste great had to remove it but only ended up eating a few slices very disappointed

My mum and I had dinner here this evening and everything was superb. We were greeted very warmly at the door and sat very quickly. We then had the loveliest waitress called Sherralee who could not do enough for us. She was attentive, hardworking and in all honesty an asset to your team! The food was amazing as usual but Sherralee was just as amazing. We shall definitely be coming back.

The food was amazing and Reece and elly were very welcoming and looked after us so well

Came to pizza express Reigate today and had the best service ever !! We had lovely Ellie take our table , who was very chatty and very quick with all our food and drinks . Reece was the manager on shift as well and I have never seen a manger so kind and attentive throughout the evening . Food was fab as per usual too

Tracker said he delivered elsewhere first.

Always enjoy pizza express , but we waited an hour for our food , waited ages just to get a drink. Not sure if they were short staffed. Staff were friendly but the service was just slow. Food was great.

The service was really good and the staff are really friendly. The food was delicious. Would definitely recommend.

Dough balls were rock hard and not even warm. Pizza was average, with all the people on one side. The garlic butter tasted just like butter. Previously when ordered this meal was so well presented. Not this time

I just want to pass on my thanks to James, who has made my interest in Pizza Express again. (It was a shame I had to go through the head office to receive the items I ordered).

Excellent quality pizza! so, so good!

Food was almost cold and the delivery took way too long, disappointed

Sofia was very nice and accommodating made the busy evening and wait for food much more enjoyable. She deserves a pay rise!

Sherralee was the perfect host, very busy but unflustered. So welcoming we thought Sherralee knew us. A great all round experience in Pizza Express Reigate, thank you Sherralee.

Another great visit to our local branch - this time visiting with two other families with young children and we had a super experience. Special mention to Reece who looked after us brilliantly - he was kind, patient and very friendly. Thank you as always for a great family meal out.

It’s NYE so a bit late is fine. But that’s no excuse for cold food which hasn’t even been sliced. And desserts flung in the boxes.

They changed their menu and cut back on vegan options, so it's no longer a good restaurant to have a good vegan pizza.

poor service, small portion sizes and cold pizzas. we both ordered the same pizza and one looked like a 5 year olds creation and the other was cold. both were soggy. Had to wait 30 minutes to order although it wasn’t busy the staff were just chatting. We were seated in the middle of the restaurant and although we asked to sit elsewhere we were told no as the other tables were reserved although no one sat there the whole time we were there. Would not recommend

Sadly food arrived stone cold, we are not too far from the restaurant either!!

Both pizzas were cold on delivery, the chicken wing side was still hot.

We had a lovely family meal today. Our waiter - Reece was very good, and his service was prompt and friendly.

had an eggs royal, and it was fantastic, special thx to the waiter Andrei

Totally transformed our opinions of a pizza express Reigate, Sherralee stood out constantly running around to make sure we were okay and having the best experience - she made our meal out

Had a lovely meal this evening. Sherralee was amazing, very friendly and was there whenever we needed anything.

The food was freezing and rubbish

Sherralee was amazing and extremely friendly and patient. Thank you for making our evening extra special

Really friendly waitress named Sherralee. Great suggestions and friendly service. We had a Christmas feast pizza which was a great choice. Very attentive and bubbly.

We had a fantastic opportunity to celebrate my daughter’s 9th birthday with a pizza-making party at Pizza Express, and it turned out to be the best birthday ever! A special thank you to Reece, who made the evening unforgettable for the kids. His dough-tossing tricks, patience, and cheerful attitude made the experience so much fun for everyone. If you’re considering booking a pizza party for £15 per child—don’t hesitate! Weekends get fully booked, but we had the entire lower floor to ourselves on a Monday, which was perfect.

Waited 1hour 30minutes for a pizza on a Wednesday night, when it was quiet. They completely forgot to put the order in.

Great pizza, light and crisp base.

Pizza arrived cold, not even Luke warm and I’m less than half a mile from the restaurant. Dough sticks didn’t arrive. Polenta chips were cold! Absolute waste of money- will go to dominos next time. Reasonably priced all items sent and arrives hot!

Even though we had a reservation, they made us wait for 10-15 mins for our table. We were really hungry so ordered quickly in 5 mins but waited more than 1.5 hours for it. While waiting for our order, take-away pizzas were getting ready and sent out for delivery. It was incredibly rude that they give priority while making in house customers wait for their food for hours. It was 1 hour 45 mins after our order when we decided to leave the place without any service. So left the place hungry and angry. Never visiting that branch ever again!

It was a lovely meal but it took 1hour and 10 minutes for it to come to our table service was bad but do not recommend

We love coming in here with the kids after school. The staff always make us feel very welcome and are great with the kids, especially when one of our party got a little upset, they are an asset to your company, especially Farok and a lady who serves us regularly when we go in, she is amazing. Food was also extremely good and very consistent high standard. Thank you.

Brilliant dining experience at Reigate - the food was great! We were well looked after by Nikki! She was so lovely, attentive and great with the kids. Thank you so much! We will definitely be back again soon!

My family and I went into the Reigate branch yesterday, we were shown to our table by James the new manager who made us feel very welcome, he explained all the offers and how everything worked we were very impressed how professional he was and his high level of customer service. Reece then took over as our waiter very polite efficient young man, we were served very quickly and the food was of a high standard, Reece even noticed my Grandaughter had a birthday badge on and gave her a special desert which delighted her. In all the new manager and staff have created an excellent efficient well run establishment, we will be back as it was a good customer experience good old fashioned service much needed now well done.

great meal and big kudos to Reese for looking after the family so well - appreciated the speedy feed after the fleet 10Km in the morning

Excellent trip to Pizza Express. Reece was very good, checking on us regularly and made an effort to talk to our son which a lot of waiters don’t do. Food was excellent as always. We look forward to our next visit!

Our waitress Katie was amazing. Arrived had a warm welcome, our food came out perfect, service 10*, a lot of smiles and giggles. You made my day. Thank you! Would recommend coming to this branch.

Our waiter, Reece, was the best!

Reece served us and throughout our visit he was helpful and a wonderful waiter. Great service, lovely food, perfect atmosphere. Highly recommend Reigate PE.

Reece was awesome. It was super clean efficient and a lovely birthday meal!

Friendly service with nice food

Very nice meal with my daughter. Reece was great and made the experience very enjoyable, he made a real fuss of us!

Our server Reece was courteous and engaging. Overall a nice experience at Reigate Pizza Express.

Lovely meal. Nikki was especially lovely to us

Amazing food, amazing place and amazing Nikki

Nikki was the best waiter at our dinner at pizza express. she was very polite thank you nikki

Great service from Reece and the usual tasty Pizza Express pizzas

We had Reece and Jamie as our servers and they were absolutely brilliant. Jamie was welcoming and very imformative. Reece made the most delicious passion fruit martini’s. Food was delicious as well. Thank you for a delightful evening

This place has seriously gone down hill. Waiting still after an hour for pizza, which apparently is their thing! Miss the old Manager, where has he gone? And where is our food??

Lovely restaurant, staff very welcoming and friendly. The food was lovely.

Ellie our server was lovely and really friendly. Nice to try the new menu. Enjoyed the new calzone. Plus peachello was a lovely accomplishment with a dessert.

Food's great as usual in pizza express. This one has a nice space but the service was poor and the atmosphere really strange with loud music not at all in keeping with the setting. Felt like they were blasting Radio 1. Did ask to turn it down, ignored.

I placed the order at 6.20pm, phone the restaurant at 9pm as update said the driver had been there since 7pm, the restaurant told me to open a complaint to get a refund as it was their fault

The food was 30 mins later than expected and arrived really cold. Won’t be ordering from here again.

Pizza was undercooked and cold, doughballs were cold

Had a great experience at pizza express on Wednesday when taking a nursery group to pizza party! Staff were well organised, patient and polite. Tom was amazing with all the children and took the dietary requirements very seriously! The kids had an amazing time making their own pizza

Nice and cozy We had a romana Padana and a Caneloni which were both spot on, incredible service by all the staff will definitely comeback!!

I’ve had left over pizza from the fridge that was hotter than what arrived!

I’m going to start by saying that our waitress was absolutely lovely. The food was great but unfortunately the fact that the restaurant was like a furnace completely ruined our experience. When we asked our waitress we were told that the manager does not let them turn the air-con up, although it didn’t feel like there was any aircon or airflow at all. It wasn’t even a particularly hot day but due to this we won’t come back to this Pizza express. Shame as it’s local and like I said service and food were good. Manager maybe you need to think about your staff and customers a little rather than trying to save money.

Been here many times and Food is great, staff is very friendly. Also met the manager on this last occasion and she was helpful and caring. 5 star evening

Ate there before and the Food is great but it’s impossible to call and make a reservation. You just have to walk in and hope for the best. The previously I called 12 times and never once did they pick up the phone. This time I called again for delivery to make a change to my order and same problem. No one picks up.

It was busy and unbelievably noisy. It's open plan made it far noisier than other branches, which made conversations across a table quite difficult. We had our starter, mains and drink orders messed up, resulting in delays. Considering the server used electronic ordering, mistakes of this magnitude shouldn't have happened. All in all a below par experience.

Booked for my wife's birthday with family. Mia was our waitress and done a brilliant job.

Always lovely food, staff seem super busy but always smiling and try to help. They love kids and are friendly with them, the manager helped us quite a bit for our unique requests

Lovely food and brilliant atmosphere. Despite this very busy evening staff was very attentive and professional. Great evening from the beginning to the end.👌

food was great but we were missing the dough balls. thankfully the pizza was enough.

I saw it come in then when I went down it wasn’t there and never came back and didn’t bother to call