Based on 8 opinions finded in 1 websites

Based on 8 opinions finded in 1 websites
Nº 532 in 551 in West Dorset
Opinions
Can’t give 0 stars! Ordered food and have the receipt and the money has been taken from my account. Food is now late and no one is there to answer the phone.
ambercA4582WV . 2021-07-22
MORE AT TripAdvisor
I ordered a meal through Just Eat. The food arrived cold and almost an hour late. I phoned the contact number during the wait and was told a) I was speaking to the owner b) he couldn't do anything about it and that I should call the Sherborne branch....I didn't bother. When the driver arrived he told me he'd been sent somewhere else with the wrong meal and had to go back to collect the right one and then re-deliver it. What a shambles! I ate the meal only because I had nothing else in the house and I was starving. The next day I contacted Just Eat and got a full refund. Avoid at all costs or you WILL be disappointed.
JeremyP1234 . 2021-07-10
MORE AT TripAdvisor
I ordered risotto which was just a stooge tasted like pudding rice. Garlic bread was ok. Desert was completely synthetic I couldn't eat it. Such a shame
PAMELAB734 . 2021-04-19
MORE AT TripAdvisor
Me & my boyfriends family ordered a takeaway this evening and we were not disappointed! We had the salmon/prawn penne and the vegan spaghetti dish, garlic bread and roasted potatoes- we could not fault any of it, was all so packed full of flavour, and we all cleared our plates! Absolutely delicious, and great portions! - we will be returning customers ☺️☺️☺️
AS96_maria . 2020-08-31
MORE AT TripAdvisor
First takeaway since February and what a disappointing one. Cold, salty and expensive. Dish missing, phoned to complain. And was told it would be 45 mins to replace. Offered credit card refund which never materialised. First and Last.
Rompton2005 . 2020-06-27
MORE AT TripAdvisor
The food arrived later than normal but it was a Friday night so realised they were busy. When the food arrived, we sat down to eat, 3 of the 4 dishes ordered were cold. I rang to complain and was told they were very busy and the driver had probably delivered the other order first telling me that was in the next town. I did point out that was not my fault so he offered me 10% discount next time. He was obviously very busy and just wanted me off the phone. I’d have given this 5 stars the first two times I ordered but each subsequent order has been slightly more inferior each time. I literally threw £25 in the bin on my last order. Never again.
Nicki1967 . 2020-02-22
MORE AT TripAdvisor
The food was really nice. I collected in person and the staff were very friendly, but.............. The prices are the same as a sit in restaurant! If the prices come down by a third for takeaway food, the value would be much more acceptable.
malr12017 . 2020-01-21
MORE AT TripAdvisor
It was really good when it first opened. Had food delivered twice recently (December 2019 and January 2020). Will not be ordering again!
LorraineN895 . 2020-01-06
MORE AT TripAdvisor
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19 Opinions
I would not recommend this place. Subway used to be my favorite fast food band, I had a worst customer experience in my life at bridport subway shop inside spar, I had a subway sandwich artist named - Morgan. On 25th Nov 2024 at 1:58 pm, I have ordered a Big Bombay sandwich in store. As I was ordering he already billed my takeaway sub, and then he started to put the salad of my choice but they were no onions, tomato, and cucumber. I just got lettuces and jalapeño. When I told him I could not find many choice to put on sandwich. He rudely said "this is what we have". Okay it did not stop there, I asked, "but I got red onions and cucumber on my Big Bombay which comes with the deal and that why I paid the full amount for". So I told him "it comes with the deal" are you going to restock it. He rudely said - " I can not restock any salad while I'm serving", but my point here is, I was the only one on that store ordering food. There was no person or anybody behind me. He did not apologize, or said sorry or told me to wait for a while I was preparing.... so disappointing. Never got the right product what I have paid for. Shame on subway, for keeping a worker like this and damaging the brand name. All I can say to his manager is to train your staff and especially some common sense.
71 Opinions
I have to say, I had the worst pasty I have ever tasted from this place today. Very sad that this is in a prime location and it’s so uninviting. Very odd queuing system for those ordering hot food and we had to push our way through the queue just to get some napkins. We chose the pasty option to save the 15-20 minute wait for hot food. My advice…if you are visiting Charmouth, take your own food to avoid disappointment…I wish I’d read these reviews before I went. Shame that whoever runs the Beach Cafe appears to have taken no action following all the disappointed customer reviews…same old issues coming up 4 years ago, and beyond. Terrible.